Initially I left a 5 start review as I had an amazing experience at this dentist. BUT… I took my girls for their regular checks and had no issues. The ladies were lovely! So much so I decided to face my fear and finally go to the dentist. I thought I had a cavity but I was relieved to find it was just a chip in my tooth. The dentist did a X-ray, filed the chip so it wasn’t sharp , gave me a good clean and sent me on my way! About 2 weeks later I have a pain in the tooth. So I went back and had to see a different dentist who tells me, after another x ray, that I actually do have a cavity in the tooth and it’s extremely deep. I declined getting it filled and decided to go to another dentist who confirmed, i did indeed have a cavity like I originally thought. It’s all fixed now. After the dentist missed a giant cavity I decided to take my girls to my new dentist instead. The new dentist found that my daughter has 2 baby teeth that aren’t loose and adult teeth trying to push through! We have been referred to an orthodontist. I would have taken her sooner had I known there was an issue.

The store provides really poor services and reschedules your appointments all the time if you make appointments with Dr Nicola and Dr Mariam and they constantly recommend you other doctors, one which we saw two years ago. Dr Ayesha did the checkup and clean really badly and made my husband and myself really uncomfortable and painful. They also have a 'senior' nurse who they claim having many years of experience does not know how to cooperate with doctors, but just stand there do nothing during operations. Apparently, they do not provide training. They cancel your appointments and let you wait for a couple of months over and over again. When you question why they reschedule your appointments all the time, they would say they don't know and they will ask their manager to call you, then they don't pick up your phones anymore. There is also no customer solution with this Pacific Smiles Group anywhere on their website. Do not go to this store if you expect a good dental service.

I cannot recommend Pacific Smiles Chirnside park enough! I've had a fair bit of dental work over the last month and they have been thorough, caring, friendly and so informative. I've never been afraid of the dentist however some of the recent work was pretty major for me and I was made to feel calm and like I was in great hands. I also brought my 2 yr old Son in a few months ago to introduce him to the dentist early, and despite the fact that he wouldn't get into the chair, they were so good with him! Showing him all the tools and how fun the dentist is.... so amazing to be like that with children. Thank you guys for always being so great to deal with

Such a relief to have found a dental clinic that has helped me with my dental anxiety. Dr Niusha is incredible. She is compassionate, meticulous and gentle. Her tone of voice alone calms you down even when you are in a state of panic. I've been able to undertake treatment I thought I would never be able to handle (root canal!) which, overall was a painless process under Dr Niusha's care. Laura the dental nurse is lovely, she looks after you when you're nervous (even gets you a blanket if you feel cold). I am so grateful for the care provided by the Pacific Smiles Chirnside Park team!

We've seen 2 dentists here. Both very gentle with my daughter. However, I am disappointed with the lack of transparency on an optional dental service charge. The dentist told me she'll apply Fluoride after cleaning my daughter's teeth. It was only the tooth mousse. When I saw the bill it was billed for $35. If I was informed of this before hand I would politely decline the service even if it can be claimed from the child dental benefit. The fee cost more than the toothpaste itself. I think i'll go back to my regular dentist even if the waitlist is longer...

Absolutely livid with the amount of cancellations and changes. First they called me to change an appointment for myself which was fine. I have now walked in with my two young children for their appointments only to be told that they tried contacting me a month ago to reschedule these appointments (with no calls in recent weeks to confirm I was notified). I also received confirmation emails on the 7th to confirm both appointments today. No emails to advise of any reschedules nothing! I will be looking for another Dentist and suggest you do the same!

I went to see Nicola yesterday for a filling, I’m not the biggest fan of dentists and get extremely nervous, but Nicola and the dental nurse made me feel very comfortable and we’re so lovely. I needed a filling at the front, I am so happy with how it looks. My teeth aren’t the best and we have now discussed further treatments to make me feel more confident with my smile. She is lovely dentist and I’m so happy I’ve found one who I would be more than happy to see again and again. Thank you for a brilliant service. Clare

Dr Yamaoka is great. I switched to him because I wasn't pleased with the approach of two other dentists of the same dentistry. They both had recommended three fillings to be done on my teeth. Dr. Yamaoka took an additional pair of xrays and confirmed they only require monitoring at this time, and fillings weren't necessary. His approach saved me time and money. I recommend him to other prospective patients. Hence, four stars to the practice, and I'll give more than a 5 to Dr. Yamaoka.

Went for a filling on Friday week ago, had been in pain ever since as it was a large filling. Call Tuesday and was told to have more pain relief and it will settle soon. After the weekend just gone and waking up Monday morning in severe pain I called for an appointment. Granted they have stopped the pain but happy charged me when this really should have been done properly. I k ow it is only a small amount out of pocket but having to lose a day's pay on top of that is not good.

Extremely poor service bordering on negligent. I have severe bruxism and have had two dentists over repeated appointments fail to refer me to a specialist as promised. Was supposed to go back in today after waiting weeks for an appointment only to have my appointment cancelled because they sent a confirmation text message to the wrong phone number that I made sure to update last time I went in. The receptionist was very rude and unhelpful.

After not seeing a dentist in many many years I was super anxious about the experience as I had no idea what to expect. Mariam and the dental assistant I saw (I’m sorry I can’t remember her name) we’re absolutely amazing. They explained each step and ensured I was relaxed and comfortable the entire time. They took their time and everything was very thorough. The reception staff were also very helpful. Thank you again!

What a amazing place. Had my son there today due to a sore tooth and he was quite anxious leading up to his appointment but was put at ease straightaway due to the amazing dentist Jacqui and also Laura who was the dental nurse. They were both very compassionate and very gentle and explained everything to him and to myself as they were going along. Would definitely recommend them to anyone.

I visited Pacific Smiles Dental in Chirnside park on Saturday 11th February and was really impressed by Dr Amarasinghe's service. She was very thorough, very accommodating and very good at easing anxiety. The dental assistant who's name I unfortunately did not get was also very lovely and professional. Really good overall experience and will be going back for my 6 month checkup!

Had an appointment early October. . I had come for a second opinion on a root canal on a cracked tooth. My dentist was able to save the tooth without performing a root canal. She was very gentle and caring, she and her assistant told me what was happening every step of the way. Would definately recommend the dentist's here. The Reception staff member was very pleasant also.

I had the most positive experience at Pacific Smiles Chirnside Park and I am so happy I chose them. I have had such a huge fear of going to the dentist for many years, Dr Ravadgar and the dental nurse were absolutely amazing and so kind and caring. Very pleased and will absolutely be coming back. I will be recommending this dental practice to everyone.

I had an appointment today with Mariam to fix a hole in my tooth. Going in I was very nervous due to past experiences at other dental clinics, but Mariam was patient and kind and really took her time to explain everything that was happening, so by the end I was much more comfortable. Will definitely be coming back. Thank you all

I’ve seen a couple of dentists here and cannot fault them. Always caring and explained everything. I was an hysterical mess on my first visit and these lovely dentists and dental assistants have just about cured my fear of dentists. It’s not about he money to them, they genuinely want to help their patients

Thanks you so much for the care and attention you gave our daughter Katie in what was a stressful and upsetting time for Katie and her mum. You stayed open late on a Saturday night to see Katie when her baby tooth developed issues. I think we've found our new dentist! Well done and thankyou.

Dr. Heena Patel was amazing with my 2 year old. She explained and showed what everything was and made my daughters first experience to the dentist a calm and joyful experience :) The receptionist was also really lovely and very helpful. Thanks for the great experience, we will be back :)

The Dentists are wonderful, over the years my family have seen Dr Nicola, Dr Niusha, Dr Chung, Dr Patel and more recently Dr Ozeer who was so lovely and informative- all were incredibly kind and gentle as were the dental nurses. The lady behind the front desk is lovely too.

I highly recommend the services of this very professional and friendly company for your dental work. I enjoy the convenience of being in the shopping centre, but more than that, I enjoy being made to feel comfortable and at ease through every step of my visits.

Amazing!! I had to bring my 5 year old daughter in as an emergency due to a bad fall and they were incredible! They made her feel so comfortable and sent her off with lots of goodies to make her feel better! Will definitely be going back!

Ethical and super supportive staff. Positive experiences with all three dentists I visited. Highly recommend Dr Shah who even accommodated an urgent appointment by providing time outside his normal working hours which were fully booked.

Had work done today and the staff make you feel very there very friendly, have a chat and dont feel like there rushing to get it all done with best dental experience ive had in a very long time Will be using them again in the future

The best dental clinic I have ever visited - Dr. Ravadgar is the most genuinely caring and friendly dentist I have ever seen. Reception staff and dental nurses are also fantastic. Highly recommended!

OMG OMG OMG, Niusha is the best dentist ever, and her lovely assistant Sara, they both made me feel very comfortable as I am not a fan of dentists, I will never go anywhere else. Thank you guys Val

A big Thank you to the staff at both Chirnside and Ringwood. Your exemplary professionalism is to be recognised and appreciated. You have given my confidence a huge boost. Regards Katie Hosking

Dr Niusha is fantastic, she is kind, caring and patient. She is really good with children and adults. The dentist rooms are always really clean and all of the staff are friendly and welcoming.

My experience here really stopped my fear of going to the dentist. Everyone is so friendly and care so much for their patients I couldn't recommend them more highly!

Was a great experience! All the staff were very professional and friendly. Taking the time to answer and explain any of my many questions. Highly recommend

Dr. Keisuke Yamaoka Is thorough, gentle, great with children and has a common sense approach to preventive dental. Highly recommend seeing Dr. Yamaoka

Highly recommend Dr Niusha at pacific smiles chirnside. She is extremely knowledgeable, professional and compassionate. A great experience!

Been going to dentists for a very long time and the staff and doctors here are on top of my list . Caring and patient . …

Absolutely great service with the team. Highly recommend due to skilled dentists, relaxed by professional atmosphere and great results.

A really lovely and professional clinic. Dr Patel and the team made me feel comfortable and did an excellent job.

Pacific smiles Chirnside is the best! Love going there for my appointments. Staff are awesome …

Lovely dentist, easy access. Receptionist is really welcoming and lovley.

Professional and friendly dentists. Very gentle and explain procedures.

Lovely dentist and lovely practice. Would go back there always.

Lovely stuff .very happy with the work that was done thank

Team is always super friendly and very knowledgeable!

Dr. Niusha Ravadgar is so wonderful! highly recommend

Great staff, make you feel comfortable

Fabulous service and staff …

really nice team. thanks guys

Really impressed!