I don't really post reviews nor give 5 stars but I think that Pacific Smiles Dental Craigieburn deserved it. I had my very first dental appointment at Pacific Smiles with Dr Deeba Khan. To be honest, I do not go to the dentist often. Usually I am afraid and nervous to go as they are not careful and end up making me feel immense pain throughout every dental clean I have had. I came in feeling nervous and anxious like every other dental appointment but this time it was different. The assistant and Dr Deeba were so lovely and made me feel extremely comfortable with their gentle and kind demeanour. During the teeth clean, Dr Deeba Khan asked if I was okay every 5 minutes while making sure she was being as gentle as possible. She even put vaseline on my lips and flossed my teeth before the teeth clean?! I have never ever had this done and I was extremely shocked. I wished that every dentist did this because my lips are always dry and cracked after every clean in the past from all the suction. She was also extremely thorough with the examination and gave great dental advice at the end of the appointment. She noticed I had a dark spot near my wisdom tooth which previous dentist did not notice. Dr Deeba and the dental assistant was extremely attentive and careful with my teeth. I can see that they both truly care about their patients. Both receptionists I chatted with were also lovely, patient and made me feel at home. I cannot recommend this clinic enough, I know there are some negative reviews but I for one will always be going back to this clinic and no where else! I am young and usually too lazy to go to the dentist but now I will be coming back every 6 months since it is such an easy and pain free experience.

Dr Arwa and her assistant where amazing! I had an abscess in my gum and was in alot of pain. At my first appointment, the tooth wasnt numbing. After some antibiotics and a few days, I was back and in the chair to have the tooth pulled. Dr Arwa and her assistant (apologies, I didn't catch her name) were so kind and gentle. I was so nervous and shaking in the chair (as I am 24 weeks pregnant). I have never been so nervous in my life for an extraction and I've had lots of work done on my teeth. I cant thank the doctor and assistant for keeping me reassured and calm. The assistant lady was so sweet and was holding my hands while the Doc pulled the tooth. Such a personal touch which really made me feel so comforted. It honestly meant the world to me to have such amazing women making sure I had the best level of care for my extraction. I will definitely recommend Pacific Smiles Dental in Craigieburn to anyone who needs work. This practice should consider themselves lucky to have great members on their team. The reception staff were also very lovely! Thank you again for all your care and making me feel so safe in the chair.

Dr Sara is amazing she is so caring, kind and gentle I had a root canal done and she made the experience so much better than I thought - when I was so scared and anxious. I didn’t even feel a thing it wasn’t as bad as I’ve been told it was. I was so nervous that I hadn’t eaten anything all day. And when I had told the receptionist she was so lovely she went to the back and got me some biscuits and a musli bar for me to eat. Today is the second day of my root canal there’s some pain but I’ve been advised it’s normal- and the clinic is so great they called me to do a follow up call to see how I’m going I really appreciated this follow up call. Would 100% recommend pacific smiles - craigieburn to everyone!

We come here for a second opinion from our regular dentist for our young son and are so glad we did. The other dentist advised he would need to go into surgery which would have costed 10x the amount. Our son felt comfortable here and was able to get the work done in the chair without any issues . The dentist was so caring and friendly and knowledgeable. Shannan is fantastic to deal with along with the other nurses. They were all so helpful. We will be using this as our families regular dentists moving foward.

My husband went here for some dental work and to have a tooth pulled. Dr Baek and staff were absolutely amazing. Will be bringing the whole family here from now on. My son and I have since been there and were seen by Dr Arwa Makhluof. She was amazing with my anxious son. She explained everything and took her time to make him feel comfortable. Just amazing. Caring and so very professional at the same time. Very detailed and explains everything to you. She is stuck with us for life...lol.

A horrible experience. Ppl might think it’s basis on once condition. But let me tell you Royal dental hospital as I had to visit in an emergency as the Dr at Pacific smile dental clinic made it worse. According to hospital Doctors. I was questioned if I went to dentist or to a vet. Rest is on you if you want to visit and have your own experience. I have to give 1 star to post it else if there have been no star possibility. I would have given no star to them.

A month ago, the mind mill was removed at Craigieburn branch, and today I discovered that there was a small piece still present, and it started tingling and pain، not recommended for anyone. I'm really disappointed with this service and how they can keep a small piece without cleaning everything after 2 hours of surgery for it

A month ago the mind mill was removed and today I discovered that there was a small piece still present and it started tingling and pain، not recommended for anyone. I'm really disappointed from this service and how they can keep a small piece without cleaning everything after 2 hours surgery for it

I had a very pleasant experience with Dr.Yeseul and her staff. the staff we’re very helpful and kind Dr. Yeseul is very professional, she takes the time to explain what needs to be done and provides valuable advice , It's not easy to find a good dentist, I highly recommend Dr.Yeseul and her staff.

Thank you Dr. Rodwan for the fantastic service you have provided for me and my family. Nothing short from exceptional, I have been to many dentist in my time and nothing comes close to the quality of work you demonstrate.

Dr. Ahmad had made amazing work. I had a pain on my lower molar tooth, and he treated in very professional way. Since that day I never had that pain. Thank you again for your excellent services. R

Amazing service, the employees were very nice to me, even showed the directions for the restroom. Dr. Ahmed was very gentle, asked many times if I was comfortable. 100% would recommend!

Yesterday I was treated with empathy confidence which made me feel very well looked after and safe, they were great! Very happy and now will go only there, thankyou

Highly recommended Dr Yeseul Baek at Pacific Smiles Dental Craigieburn. The best dental visit I've ever experienced. Explained everything in detail.

Very worst costumer service!! It was showing closing by 1800, but said nothing available at 1600, I’ll never recommend these people …

Appointment today with Dr Makhluof What an amazing dentist. So thorough and caring Tooth extracted in no time and no pain. Thank you so much

Friendly staff and dentist. Dr Rodwan and his nurse made me feel comfortable and relaxed throughout my appointment. Thank you all so much !

Amazing experience. The staff were friendly & accommodating. Great payment options aswell. Best experience I've ever had at a dentist.

Went there for a clean and check up. Everything from the service to the thorough dental care was perfect! Would definitely recommend.

My wife saw Dr.Khan this morning. Dr Khan is a caring dentist. My family will be going to see her for dental work from now on

They booked me in for an appointment and turns out they actually didn't. Very difficult to get in touch with

Great dentists especially Dr D Alzard she done a very nice job on my two sisters teeth also very nice staff

I had a very good experience at this dental clinic. They were very thorough and easy to deal with.

Dentist Deeba khan and Dentist alam jahangir are great. Very patient and well experienced.

Great place and new facility. Dr Arwa was great throughout the process …

Booking was easy, staff friendly and helpful and dentist knowledgeable.

If you want to waste your time, energy and money, it is the place!!!

Highly recommend this dentist and great pricing.

Great customer service and friendly atmosphere

They were great with our toddler. Execellent

Good service, would recommend

Excellent dental work