3350 Dufferin St, North York, ON M6A 3A4, Canada
Pet Solutions Canada is a Pet store located at 3350 Dufferin St, North York, ON M6A 3A4, Canada. It has received 118 reviews with an average rating of 4.5 stars.
Monday | 9AM-6PM |
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Tuesday | 9AM-6PM |
Wednesday | 9AM-6PM |
Thursday | 9AM-6PM |
Friday | Closed |
Saturday | 9AM-6PM |
Sunday | 9AM-6PM |
The address of Pet Solutions Canada: 3350 Dufferin St, North York, ON M6A 3A4, Canada
Pet Solutions Canada has 4.5 stars from 118 reviews
Pet store
"Best groomer ever"
"I am very upset about the treatment I received yesterday"
"A full service, quality groomer you can trust"
"Don't come here to buy supplies! I just went to pick up some pet supplies as advertised"
"Alex is the dog whisperer, I swear! My dog LOVES him! I’ve had my dog bordered there and he’s so happy to have this time with his best friend! They take exceptional care of all of our dog’s needs! Whether he needs to be groomed, trained or stay over"
Best groomer ever.Been with Natalie for 3 years now and never had to complain.She is very professional in what she does.Everyone compliments us on her cut and I have recommended her to a lot of friends with dogs.Natalie is great.She takes her time in grooming my dog and cutting her nails.She is always on time and great with my dog.She is very helpful and very understanding.I had an appointment with Daisy but was later on called in to work ,while my dog was getting groomed.I was not able to pick up my dog after her appointment.Natalie suggested to keep Daisy with her until I’m done work.Thanks again Natalie. This is what good customer service is all about.She cares for for the dogs and the owners.I fully trust Natalie with my dog.If I have any problems regarding my dog ,her not feeling well,ect.Natalie is always able to give me advise on how to care for her. The place is clean and the dogs have lots of space to run around,under Natalie’s supervision. I have tried numerous groomer.Pawlas groomer and Pet smart…horrible places…Natalie,thanks for all the great work you have done and you will continually do.Thanks and love from Daisy
I am very upset about the treatment I received yesterday. I brought in my dog for a grooming service. Her last grooming had been three months prior, so I do understand that she had mattes. I understand her hair would have to be cut short because of this. But the way I was spoken to was absolutely atrocious and unprofessional. I never leave Google Reviews but I was very upset. The manager told me my dog was "the worst she had seen in the ten years of her career". I told her her comments were upsetting me and making me feel bad, as this was my first dog and I was trying to learn and I would brush her more in the future. Instead of easing up, she proceeded to say: "I know this is your first dog, but you really need to take better care of her." I was then in tears and sniffling and she was shaking her head at me. I LOVE my dog. I would do anything for my dog. To make me feel terrible instead of using this as a teachable moment is truly terrible. No one should be spoken to like this and I was so upset. My dog was shaved bare and both of her ears had cuts on them. What a distressing day and I am very disappointed.
A full service, quality groomer you can trust. My puppy Bentley LOVES going! Every time, he comes out looking and smelling incredible, happy and smiling. I feel great knowing he is having a positive experience. Importantly for me, dogs are not held in cages for hours but free to play in the large groomer area at the back of the storefront (it carries various pet supplies). Nathalie’s a rare gem! Kind, generous, thoughtful - she treats my puppy as her own. She always listens to my requests and does an excellent job. Scheduling is easy and flexible. Nathalie’s quick to respond to booking requests. I’ve never met anyone as genuinely passionate about grooming. I don’t live close to Pet Solutions. Yet the excellence in quality and value, reasonable price, along with Nathalie’s delightful and trustworthy personality, make planning my days around his grooming worth it. I highly recommend Pet Solutions!!
Don't come here to buy supplies! I just went to pick up some pet supplies as advertised. Please be advised they are currently under construction and have all their supplies packed away, not for sale!! I am leaving a one star review because there is no information anywhere about this. No website or social media is listed. From the looks of the construction, this is a pretty major project that will not be finished in a few days. Why isn't there any information for customers? I also think restricting to cash or debit is a bit much. The person who answered the phone when I called at the door was a bit rude and seemed very annoyed I was asking about the supplies. If they had information available online, this wouldn't have happened! Please update your info! **I am happy to take this review down when construction is finished or when online info is updated**
Alex is the dog whisperer, I swear! My dog LOVES him! I’ve had my dog bordered there and he’s so happy to have this time with his best friend! They take exceptional care of all of our dog’s needs! Whether he needs to be groomed, trained or stay over...he’s well-loved and well cared for. We purchase all of our products here and have never been disappointed. He never tries to oversell and in fact has been spot on in the recommendations he does make. We love seeing our dog after he’s been groomed...he looks like his best self! I read another comment from someone who said his dog was cut...I find that hard to believe...If our dog had suffered trauma there he wouldn’t be as eager to go as he is...our dog is groomed every month with no issues! Put the trust of your fur baby in this service provider as they are the very best in this industry!
I can not believe the customer service in this facility. It is BELOW standards. I had my poodle cut here for the first and last time - unfortunately my dog was a bit matted from his dog training camp and needed grooming - I told the groomer if has to shave it down that’s fine but don’t touch the ears - not only did she shave them so completely cut him and they denied they ever did and BLAMED THE WEATHER. Told me the VET HAS TO CALL HIM THEMSELVES and say he did it before I get a refund or any responsibility taken. The good reviews were probably a fluke - I hear they delete all the bad reviews but please DO NOT TAKE YOUR PET GROOMING HERE.
WORST CUSTOMER SERVICE. UNPROFESSIONAL STAFF. One thing for sure they are good at is TAKING YOUR MONEY. They do not care about you OR your dog. Your dog had cuts and was bleeding? They'll do what it takes to put the blame on everything and anyone but themselves. The fact that you have continuously left cuts, not only to my brother's dog but to OTHER DOGS! They take their time? They didn't even clip the dog's nails and the fact that it is considered in the "package" that they say they have. And the way how they handle it is disgusting! Not ever going back.
We've been taking our dog to Natalie for the past five years and she does a phenomenal job. When we used to take our dog to another groomer before we lived midtown, she would shake and fight not to go inside. She wags her tail and happily greets Natalie, which is such a pleasure to see! The dogs are not locked in tiny cages in a back room - they are given room to run around and play and you can see exactly what is going on. No secret back room, no anxiety and fear, and amazing grooming! Thank you Natalie!
prince is a yorkie pom mix, he’s been coming here for 8 years. they truly have the best customer service but not only that they really take care of your furry friend the way they are supposed to. she is so kind to them and patient with them. prince has explored other groomers in the past as per my location or convenience and immediately regretted it. this is truly the best place to get your dog groomed and taken care of! highly recommended and reputable place. the owner is so nice and kind as well!!
Natalie always does a fantastic job grooming my shih tzu. My dog does not like grooming, but she makes him feel comfortable. I also like that she has a big open space for dogs to roam and play in while waiting for us to pick him up, as he doesn’t like to be in a crate. The location has convenient free parking lot too. She’s also able to book us very quickly, not like PetSmart which I’ve had trouble finding availability 1-2 months in advance which isn’t realistic for our dogs needs.
I LOVE THIS PLACE. WOW, service is #1, quality of work #1, most friendly pet store I've ever been too. The best quality of a hair cut I've seen on my little poochie she looks so gorgeous when she's done love love love. Very clean and smells amazing. When we go away for a week or 2 they board my poochie there the only ones I'll ever go too. Basima and alex are the best can't wait to see them again. Also they have probably the lowest prices in the GTA.
Great experience with grooming here. The price is very reasonable. Took my dog in yesterday for the first time and the groomer did a terrific job. My dog was very happy when we picked her up. The grooming area is visible and the setup looks great. The area where they keep your dog after is quite spacious as well. Our dog, who is usually very nervous around people she doesn't know, took a liking to the groomer instantly. Definitely going back.
Natalie does a fantastic job! I recommend her to all of my dog owning friends. My pup comes out perfect looking everytime! We wanted her fur a little bit longer, she did it a bit longer. We wanted the teddy bear look, and we got it! We use to get her groomed at the vet's office. They just cut her. It wasn't ever cute. Even the dog hated it. And she held grudges against me! Natalie really puts her heart into her clients and it shows!
Today my fur baby got his first groom and I couldn't be more happier. The entire process was lovely and everything I asked for was executed nicely. Pet Solutions takes the time to get to know you which I appreciate and does an amazing job. Thank you again for doing such an incredible job grooming Otis and taking good care of him. I truly enjoyed seeing his cute face when he was all done. We look forward to our next groom!
Great place. Amazing customer service. My rescue puppy, Misha, is typically very shy and scared of people. Before coming to pet solutions I felt my dog was always uneasy after her grooming. Since finding Pet Solutions and finding Natalie, Misha has been very happy getting her grooming and very comfortable with Natalie. She keeps my Misha in very good conditions and healthy shape with her food recommendations!
Natalie is the best groomer I’ve had so far. She cares a lot about the dogs and is very careful/professional. My dog has a permanent tracheostomy so he needs to be groomed with me present (to cover his trach) and without other dogs around. Natalie is always so accommodating and understanding of our unique grooming needs. Not to mention he looks great! Highly recommend.
Natalie is a lovely person and our dogs love her. She has been our groomer for 3 years. Natalie is caring, meticulous and does an excellent job grooming our beauties. If you’re looking for an awesome groomer who cares about animals, Natalie should be the first person you contact. Thanks so much for your dedication and excellence Natalie!!
Not only did they do a poor job on my niece dog, they actually hurt her as well leaving her with bleeding cuts. When we called to get some answers they basically told us, we have other customers and dont need our money. I get that you dont need us but a little courtesy would be nice, our dog is family.
My rescue dog has not had much groomer experience and is a special needs dog. Natalie is very good with dogs and took extra care of my dog and his needs. I was at ease and my dog enjoyed the experience. Natalie came highly recommended and now I know why! Already booked my follow up appointment.
We love Pet Solutions our dog Oreo is always so happy to get her fresh haircut! Natalia is such a lovely, caring and professional groomer. She treats all pets just like her own ! I have been going to Pet Solutions for years and would definitely not go anywhere else! Keep up the great work!!
Third time there and the attention is great. My baby feels comfortable with Natalie, she feels happy and leaves the store looking and smelling gorgeous! Plus, she can play with suzy and missy (Natalie's dogs) while I make my way to pick her up. I will continue to go there. I recommend it !
Great quality and caring family service everytime. I feel comfortable leaving my pet here, they never add on extra charges or surprises. My dog get excited when we arrive for a grooming, great sign. Grooming is always done in relative time at every appointment. Definitely recommend it.
Always bring my dog to Natalie for grooming. She's the best in the area and pleasant to talk to. She always makes my Shitzu look really cute, and not like a hyena from past groomers. As an added bonus, you get to see your pooch pose as a super star with random attire on Facebook.
We love Natalie. She takes great care of our two dogs. She listens to our requests and always does what's best for the dogs. She run a lovely, clean and welcoming shop and grooming salon. Natalie is super accommodating and always works with us to fit the dogs into her schedule.
Natalie is so good with my dog who usually has anxiety at the groomers. Natalie gives excellent customer. She is always happy & smiling. My dog always leaves looking amazing! Natalie is very thorough and takes pride in her work and it shows. We are thrilled to have found her!
Очень хороший магазин разнообразных товаров для домашних животных. Атмосфера дружелюбная, продавцы приветливые. Рекомендую посетить, обслуживание на уровне. Большой выбор продукции на любой вкус, цвет, размер. Спасибо Всем работникам ^Pet Solutions Canada^ за чудесную работу.
I've brought my dog Coco here a few times now, and we both alway enjoy the experience. The staff are really friendly, and her cuts always come out exactly how we want them. There's also a really cute TikTok page where they post the before and after pictures on your dog.
I brought my sister's dog here for grooming. I am so glad that we found this place because the last place we went to didn't do a good job. We are so happy with the grooming services and how friendly the staff are!!!!! Will definitely be coming here again!
Highly recommend Natalie! You can tell that she really cares about the dogs she grooms. She’s very attentive and asks lots of questions. This was our first visit and my mini schnauzer Kasper came out looking better than ever. We will be back for sure :)
First visit for grooming at Pet Solutions. My miniature schnauzer was groomed beautifully- just like I asked. Natalie was a pleasure to deal with. Will definitely continue using Natalie as a groomer for our dog and highly recommend her to others.
Natalie at Pet Solutions is the best! She never disappoints. She takes care of my puppy like her own. Shes always able to accommodate my crazy schedule. Thank you so much for your amazing service and for making Jersey look so pretty all the time.
No matter how many times you delete my comments i will keep put them on... This guys cut my Dog when i brought I'm for grooming look at they did without let me know! Be honest if something happens don't let costumers find out when they got home!
The best place to leave your pet! My 2 english bulldogs Bruno & Gus absolutely LOVE it here. They do such an amazing job. I love how I don't have to worry that they are being crated the whole time. The area is so open which is very comforting.
Best place ever. There is noo where else I am taking my dog,best customer service ever.I took my big for boarding and grooming best cut ever my dogs hair cut turned out amazing.Prices are amazing.I highly recommend Pet Solutions for your dog.
Had to cancel the appointment a day early because of bad weather condition. Requested if she could hold it for a day and was told that if there is no show on that day a cancellation fee of $ 50 would be charged . Very unprofessional attitude
The best groomer ever!!! She took her time to get to know me and my beloved girl, Penny. I never felt that i was being rushed or whatever. The whole experience was excellent. She did a great job in making my baby look like a Teddy Bear! I
We came to Pet Solutions to have them fix a botched grooming from someone else. They did an amazing job. My pup is so soft, clean and happy! Oh and he smells wonderful too! Thanks Pet Solutions for saving the day!!! Definitely coming back!
I've been taking my dog there for years they are the best. He's always so happy to go and I am always thrilled how good he looks when I see him. Never had a problem. Nice, Friendly and reliable. I would recommend them to anyone and have.
the best I've taking my dog for grooming. Natalie the one that takes care of my dog. She's always on time and very friendly. I was never once disappointed with the work she does! I would highly recommend this place for your dog pet!
Natalie always does an amazing job on my dog Prince. He’s a very nervous pup and she always takes her time to make sure he is comfortable. He always leaves his appointments super happy and smelling amazing! Definitely recommend!
We’ve been coming to this place for almost 2 years now, monthly and natalie never fails to give us the best for our doggie ❤️. She’s very informative and very caring. She loves to chat and gives us advices. I highly recommend!
Today was the first time I took Ace and King to be groomed at Pet Solutions. Natalia was great. The pups look great and the experience was better then Groomingdales and Pet Smart. Already booked our next appointment.
This was the first time taking our dog, Freddy, to Pet Solutions grooming and we are very happy. Natalie took great care of him and gave him a nice, short haircut for the summer! We highly recommend this place.
Amazing grooming service highly recommend for pet owners the groomer is super friendly and a welcoming person great prices and my dog looks wonderful and both her and i are supper happy with her new groom!
Natalie’s attention to our dogs grooming needs is outstanding! Our dog is always happy to goto Pet Solutions and coms home looking her very best! I highly recommend this place for your pets grooming needs.
Have two small dogs and have been taking them to get groomed here over the last year. The grooms are fantastic and reasonably priced. Natalie is very friendly and great with my dogs. Now my go to groomer.
Just took my dog in for grooming. Very happy with the customer service, the facility was clean, lovely people to deal with. My little puppy enjoyed it as well, I couldn't get my pup to leave …
It took me a while before I found someone as great as Natalie to groom my dog. She does an amazing job every time. Her attention to detail is terrific, my pup comes out great every single time.
Amazing service!! My pup is very anxious when it comes to getting his nails trimmed and Natalie does a such a compassionate and efficient job. Would recommend her and her team to anyone! …
I’ll never forget how you helped Royce to stay clean and healthy during the pandemic when everywhere else was closed. Thank you Natali and thank you Pet Solutions for being great …
I just brought my dog for nail trimming and it was all perfect. I highly appreciate the kindness and help of the person that attended my dog. I highly recommend bringing your dog here.
The way alex LOVES pets is incredible, paquito was today for the day and Grooming ! We loved how happy he was at the end of the day ! I will Highly recomend Alex and Pet Solutions !!
Highly recommend!!!:)) Definitely a good place to bring your dog for grooming!!! Yumi had her first groom and lady was so nice. She cut yumi's fur perfectly and turned out amazing!!
Great job on Bella (Poochon). Her 1st trip to the groomers and she enjoyed it. Already made my follow up appt in 6 weeks. Would recommend to anyone looking for a reputable groomer.
Been taking Simba here for over a year now and never a issue. Our pup always comes back looking handsome as ever. The team is very professional and caring. Thanks as always! …
I have been taking my dogs to Pet Solutions for several years. They treat the dogs very well, the grooming is excellent and my dogs and I would highly recommend Pet Solutions.
The best grooming experience! Auggie was taken well care of and the groomer listened to exactly what I wanted and exceeded expectations. Auggie will definitely be back again!
First time getting Fritz groomed and very satisfied. Natalie is very professional and takes care in making the dog comfortable. Fritz looks amazing and well-priced. Thanks !!
Natalie is quick and thorough. She has been Mickey’s groomer for a few years now and looks great every time. He definitely looked sharp for the holidays, thank you, Natalie.
First time using this groomer, Natalie. I was Impressed with the quality of my dogs grooming and the service in general. Very reasonable. I recommend this establishment.
We’ve been taking our dog here for a couple years and the cuts and trims are very well done. We love it and our dog loves it. Great facility and very friendly workers!!
I always take my dogs here for grooming, nail clips etc. I appreciate the care taken with my dogs and the peace of mind leaving them with a friendly face. Thank you!
The third year I have taken my dog to the pet studio. This year was a terrible experience. The staff was impatient, rude and not helpful. I will not be returning.
My puppy’s first grooming is a success thanks to Natalie. She is patient and spends time to get to know my puppy! I can’t asked for a better experience.
We have been taking our dog there for a few years now. Natalie is great with him and is very kind and friendly. We recommend her to anyone that asks.
Very friendly staff. They were able to get a last minute spot for my puppy and did a great job!Thank you Natalie for taking care of Snow!
This is the place which l always trust to leave my baby Argo, friendly staff and pretty clean place. Groomer is so helpful and cheerful.
First time grooming our puppy. Natalie was amazing, dog was happy and clean and she doesn't rush at all. Will definitely be going back.
I arranged for my dog to stay over night. No one showed up on Sat morning and after waiting two hours I had to make other arrangements.
Alex just makes my Pooch experience AMAZING !!! They pay attention to every detail and just give unconditional love to my Hairy son
amazing job with my puppy and very quick as well, overall great experience and would definitely recommend everyone to come here.
Took my pup here after many bad experiences with other groomers and she turned out perfect! Will be coming back in future.
Staff are super friendly!!! And price for grooming was very good. I will be returning as a regular customer definitely!.
Natalie did such an amazing job on our Willie boy. He looks so handsome and groomed perfectly. Would highly recommend!!
Amazing place, great staff. My Nikki does not like to go to the groomers the staff made her beautiful again. Thank you.
It’s Nala’s best groomer. Natalie is awesome and really friendly. Really good service and price. Highly recommended
This place is unbelievable ❤️. Natalie is such an outstanding groomer. I highly recommend Pet Solutions. Thank you!
Our dog luna loves going to pet solutions! She basically runs in there as she gets spoiled with love and treats :)
Horrible customer service , took my dog in for a haircut and nail trim, could not complete job. waste of my time
They were were wonderful took great care of our dog and provided friendly service. Highly recomend to anyone.
Natalie is great with my pup. Always a great experience and she looks great everytime we leave
I bring both of my babies there to get groomed and they are AMAZING!!!! I WOULD RECOMMEND 100%
Great staff, took my dog here and she loved it. I would recommend for anyone in Toronto.
Grooming is excellent. She knows what's my dog needs are. Highly-qualified.
Excelente atendimento, falam português. Eu recomendo, os dogs amaram.
Wonderful service, good variety, pet-friendly, and there's parking!
Excellent grooming service, my dog is always well looked after!
Great and such a cute little Doggy daycare :)
I very nice store! Very nice people as well.
Amazing service and very friendly staff!
Excellent place. 100 % recommend
Perfect place to groom your dog
Very Satified . Amazing Groomer
I like checking it out here