Amazing Caring staff! This isn’t a happy story. I went to pick my dog up at their grooming salon (they always do a great job with him). When I arrived, people were running in and it seemed like there was something wrong….two people ran out with a crate (I couldn’t see). Turns out they went to check my dog and he was non responsive. They rushed him to the animal hospital on my behalf. Long story short, my dog passed, but I have to say the staff, management and corporate were incredibly thoughtful, empathetic and caring throughout. An employee (shout out to Patrick) stayed behind and made sure my girlfriend and I were okay. I went to check out and was told that PetSmart took care of the bill (it had to be huge—X-rays, CPR, etc., then cremation). The next day I received a call from the corporate pet advocate asking if they could do anything for me. All in all, I was really impressed and taken aback at the level of concern and caring demo by all. The poor dog had an enlarged heart which I was unaware of—they were not at fault AT ALL…yet they proved that not all big corporations are only about the money and profit…they really care and express it in so many ways. The groomers are great-you can definitely trust them with your pet. Thank you Patrick and the entire staff at Camelback PetSmart as well as the corporate offices and their outreach personnel.

I haven't been to a pet smart in some time, but we recently acquired a 100-gallon fish tank. After cleaning it up we decided to get some new decorations and a few more fish. The employee who helped us with the fish was very knowledgeable and very friendly. The trip went great for the most part. The employee at the register struggled when trying to add me as a member. She kept keying in the wrong information, repeatedly which led to us being there longer than we needed to be. I won't hold it against her because it was the end of the day, and she too was very friendly. As a whole I think the employees who work at Pet Smarts enjoy their jobs and it shows.

The parking lot here is always congested so be prepared for that. But the employees here are very friendly and they always help me find what I’m looking for. I got a puppy a month ago and he’s starting to recognize when we are going to the “toy” store. He loves it here. And occasionally we meet new puppy friends. They always have the food I use in stock. My cashier was very friendly. Even gave my puppy a treat, after asking first. I like PetSmart way better than Petco. PetSmart has a wider variety of pet food, pet supplies, and toys.

Great place to get my Dog food, they have a great selection of pets food and accessories, I'm glad they keep the brands I like. The staff was attentive to the long lines and they opened a cashier's line when was needed. Parking is tight, I always get lucky to get a spot, my other option is to order on line and they will bring it to the saved parking spaces for pickup (this is the best option)

Great place to shop for my pets needs. Whether it be for my Bulldogs or Parrots I've always been able to find what I need at PetSmart. In addition to food, leashes, harnesses, toys, perks, dog treats, nail cutting the staff is always helpful and friendly. My bulldog Frappuccino is loving, as am I, his new bright green Harness. Visit PetSmart, Oh, and take your pet!

Patrick working the cash register was absolutely amazing!! Super knowledgeable, helpful and kind. Took his time helping us find the items we were looking for, was very polite and courteous with my mom and I and the other guests he was helping, and just all around extremely sweet. Patrick made the trip so much easier for us! Will definitely be returning!

Everytime I have been to the store this past couple weeks to enhance my fish and materiel needed, there is a light skin young girl with curly hair that is fabulous with assisting and her service is at a expert level for her age. Love the store all the way around and the great atmosphere! Thanks for your services

I called first to ask about pumpkin puree and the gentleman who answered was very knowledgeable. When I walked in I asked the cashier about it and he stated "You just called, yeah I can help you!" He literally walked me to the aisles & explained the product to me. Great Customer Service!!!!!

This door is a little cleaner than the majority of PetSmarts and they have a lot of lot of savings in the torn food section I picked up 20 lb of cat food for only $5.99 last night I swear it was like $20 off the greatest deal I've ever had at PetSmart check them out already

Love this location! The gal that helped me find a good harness for my 120lb lap dog, was a gem! She was so patient and kind to my pup and helped us choose the best fit! It was the Top Paw® K9 Comfort Dog Harness--awesome for all types of walks + hikes!

One of the blonde cashiers today was definitely carrying a bad attitude and wasn't scared to show it. Couldn't tell if it was a manager or someone new. The people at the fish section were nice though and I was able to get everything I needed.

Purchased 55 gallon tank kit on the app and picked up in the store. Got the tank home and noticed that petsmart used permanent marker on the front glass of the aquarium!! How disrespectful and negligent!

Usually a good location. Efron is taking protecting the hamters waaayyyy to seriously. If petsmart valued the pets as he said. Why are they only 22 dollars? JS Update... the hamsters ate doing fine

Im here almost everyday for my plethora of pets. Im so thankful the staff are so kind and knowledgeable it feels like family. Great prices, customer service and clean environment. Cant ask for bette

I came in with a kitten to see what type of food he needed and we received lots of great help from a sweet lady wish I would've asked her name. Over all great service and amazing help. ⭐️⭐️⭐️⭐️⭐️

It is everything I need in a perfect shopping experience. It's easy to find what I want, the staff is polite and helpful, and overall cleanliness is good. And I don't complain about the bill.

Clean location. Very friendly service. Questions answered in a professional matter. Full service Petsmart. Wide variety of pet products. One of my favorite places to shop pets/pet supplies.

It's a nice store. Clean and the staff is nice I guess, the store is large but not a big selection in the clothes for pups. What is nice is the dog training area, grooming and a small

Do not recommend applying for a job here. You will chase them down just for them to tell you that part time isn't enough. I shall let BBB know how poor management/HR is.

We always love our local PetSmart! It is our Target for dogs!! We order to pick up and usually buy more stuff when we arrive with our dogs!! Lol

Friendly employees. And dont hesitate to help you find what you are looking for. Great customer service. Keep up the great work.

The staff here are friendly and helpful. We were able to pickup everything we needed for our new addition to our Family ❣️ …

Great employee's there ,and just needed crickets for my bearded dragon got in and out within 10 min ,definitely will go back

One of the best collections of fish and aquatic plants.. love the place and sure will be going there again

Wish it had a more friendly environment. It seems like whenever you ask a question, they seem bothered

Manager Josh was awesome and personally assisted me with a challenging issue. Great service and store!

Clean store, friendly helpful staff, and everything I could hope to find for my pooch and 2 bettas.

The store was well kept clean and the shelves were well stocked. The staff was very helpful.

Pretty good prices in the store ans groomers always do a great job.

Great staff. Great service. Free crickets if out of stock