Platinum car wash

226 reviews

373 20th St, Brooklyn, NY 11215

+13479161141

About

Platinum car wash is a Car wash located at 373 20th St, Brooklyn, NY 11215. It has received 226 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday8AM-6PM
Tuesday8AM-5PM
Wednesday8AM-6PM
Thursday8AM-6PM
Friday8AM-6PM
Saturday8AM-6PM
Sunday8AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Platinum car wash: 373 20th St, Brooklyn, NY 11215

  • Platinum car wash has 3.9 stars from 226 reviews

  • Car wash

  • "Great car wash with good employees"

    "As a person that washes his car in daily basis, I wish i could rate this business with 10 stars instead"

    "On 3/19/2021 I asked for Platinum but they said I must take the Passover option, which was more than twice as much as Platinum"

    "I paid for the vip service with wax and rainx"

    "I have been a huge fan of Platinum since they reopened under I'm assuming a new owner and some renovation a while back"

Reviews

  • Fabian Lorenzo

Great car wash with good employees. I think Frank/Fermin which seams to be the manager is definitely the reason it ran well. The guys always do right cars are wash and detailed the right way. Great job Frank keep it up. The owner is lucky to have a good manager and crew til today. That said seems like there’s an addition another manager he seems to be focusing on rushing and my vehicle was not cleaned correctly. 27.00 plus tip. Disappointed! I spent 25 min and a bottle of detailer parked on the street actually cleaning the car after a car wash. Rims extremely dirty not cleaned but they still slapped tire dressing over it. What happen? Some of the guys are missing too! Fermin had a great crew with an eye for detail. Hope it goes back to the way it was. GOLD PACKAGE 24.99 Definitely was not. Bring the old crew back cars are rolling wet and dirty now! I come from NYC not worth the travel if your car is not cleaned correctly! I returned on the 16th same experience the new manager refused to detail some light scratches send me packing. I went to the car wash on 23 st 3 Ave they removed the scratch on the door. Now why couldn’t platinum do it the place was slow no reason! New manager is not cutting it bring back the other guy! Disappointed on the treatment I got! The other guy would of removed the scratch and treated me better. Instead the new guy refused my business. Owner take notice looks like half of the staff took off maybe due to the new inexperienced manager! On another note the young lady inside is absolutely professional and pleasant. This blows now I got to find a new spot and build up a new relationship.

  • Ray Pilku

As a person that washes his car in daily basis, I wish i could rate this business with 10 stars instead. Their professionalism its on point. I tried them for the first time couple of months ago & haven’t moved ever since. If they are closed some days, I refuse to go elsewhere and its worth the wait for another day. Not pricey at all for the service they perform. If you know about car washes, these guys are currently killing the game and they always make sure they look into every little detail. I highly recommend them if youre crazy about your car washes.

  • Chezky Tabak

On 3/19/2021 I asked for Platinum but they said I must take the Passover option, which was more than twice as much as Platinum. I asked why? They said, "Because you're Jewish and you want your car cleaned for Passover". I stated again that I only want Platinum and do not want Passover, and had to insist upon seeing a manager who first argued but finally relented and allowed me to get Platinum. No one should be told which option they "must" take, just because they belong to a certain religion!

  • L H

I paid for the vip service with wax and rainx. I realized the lights and sprays didn’t go on. When I asked they said they knew the car wash was broken. So why sell the service if I wasn’t going to get it?! I got a price adjustment but only after I asked for a refund. Today this car wash is lying and stealing peoples money. update 6/25/22: broken/delayed again. I bought the book - buy 3 get 1 free so I have to come here another couple of times. guys, fix the flippin machine!

  • douglas diana

I have been a huge fan of Platinum since they reopened under I'm assuming a new owner and some renovation a while back. Its been fantastic every time but today I decided to go all out and get my car detailed. It was so dirty inside and out from the winter with a big dog. Jose the manager couldn't have been nicer and the car looks better than when we got it at the dealership a year ago. I highly recommend Platinum for regular car washes and any detailing needs.

  • Dr.T G

Car wash entrance on 19th, walk through washing bay and pay in Food Court on 20th. $12 for ride through, $20 for silver (includes vacuum, etc). Top tier is $45. Read poor reviews b4 I went but desperately needed a car wash and only one for miles. They did a decent job. Not immaculate, they missed the cup holder, and I'm sure they woulcome back to clean it of I asked. No biggie for me. The overall cleaning was very good considering how dirty my vehicle was.

  • Sasha Dorje

I like this place in general. The staff is nice and warm and the food is really good. But for the top level, cleaning, platinum, the services is subpar. There is not enough attention to detail on the interior. So that’s a little disappointing, and I think they need to train their people to really take a close look and be Sure that they finish up thoroughly. So that’s a little customer feedback.

  • NinjaTurtle_nyc

Finding the right car wash is like finding the right barber. First time here, purchased the “VIP” car wash package. And they did an excellent job. It was like one of those infomercials “BUT WAIT! THERES MORE!” sorta thing. Attention to detail all around the car, rims, & interior. Definitely will be coming back more often. Glad I found this spot!

  • Nicholas Morin

I never leave reviews and have never reviewed a car wash, but holy **** this place is amazing. $35 bucks and they spent 30 minutes washing and detailing my BMW!!! Never ever had such an amazing car wash, didn’t think it was possible for the old 2016 BMW to look brand new again. It looks like the day I bought it from the dealer!!! Amazing.

  • Dasia Tenielle

Well... I'm very particular about my car. I love a fresh clean car. I have been to serval car washes in Brooklyn and even in NJ. I must say I am thoroughly impressed with the team here. They went to town on my Honda in under 30 mins. My car was sparkling, seats wear spotless. Im satisfied to say the least. I'll see you guys again soon!

  • Ronin Raphael

Can't complain about price now with inflation going on. However, the service here is always on point for me every time I bring my car to this spot. While they are quick with their work, I have never had a situation where I discovered a spot missed or job not completely done afterwards. So I most definitely recommend.

  • G

Very expensive and they don't even clean the car as it is supposed to be done. Found dust in some place inside the car, exterior mirror they didn't even touch it, and they stole a brand new expensive face mask just bought for my wife that I left inside the car. Terrible experience. ONE STAR RATING IS TOO MUCH!

  • Jamal Rustamov

once this car wash got opened i would say it was best car wash in NYC but now they didnt even dry out car properly, used to blow with air untochable spots but not anymore, when i start drying the car on my own (which is i was doing their job) they asked me to leave because they are "BUSY"... soo disappointed!

  • Dr. Elicia Rosen-Fox

I have had only great experiences and really love getting my car cleaned here. Yes it is a little pricey but you get what you pay for. I know my car is going to be cleaned to my satisfaction. Excellent service, excellent professionalism. They remember what I like and my car. That is great customer service.

  • Mohammed Hasan

This car wash service now very poor washing. You can see after wash shop still on your vehicle. Clean no good. This manager was rude, he don’t speak English very well. I go every week to clean my car because I am a taxi driver.after this car wash is good service but now no more. I don’t go anymore.

  • Aryiah Adams

I only go to this car wash! They do an amazing job with making sure your vehicle is squeaky clean! They are extremely detailed and are sure to get every inch inside and out. With other car washes in Brooklyn I’ve noticed scratches on my vehicle, but not platinum ! 5/5 , HIGHLY RECOMMEND

  • Amer Numan

Fast but thorough service (multiple people work in and out for the VIP package). Nice shop to wait and grab an espresso (yes!) or bakery snack while you wait. Decent assortment of car accessories and cleaning supplies inside. The base level machine wash isn’t amazing (anywhere).

  • Omar Garcia

They don’t dry your car, windows and mirrors are left wet, didn’t vacuum my seats and my dash board is still dusty even though I paid for the gold, rubber mats were very wet and thrown into my car and seats were left with foot prints. Won’t be coming back after this first visit

  • Mark Prutsalis

This place is the best. Got the VIP wash today. They spent at least 20 minutes detailing the inside of car, all mats scrubbed, all seats wiped down, vacuumed everything. Worth every penny. Leave a generous tip. They work hard and care about every last detail.

  • Patricia M.

I usually get the silver package which is the least expensive, exterior wash with windows, vacuuming, and dashboard wipedown. They always do a nice job and work really hard! I just have to remember to try to go on a Thursday when women get $3 off!

  • Sammy s

Fast, friendly service. They also have deals, buy 3 washes get 1 free. On Thursdays they have a discount for lady's. I also like that they have the car wash very bright and colorful with the lights inside, its cool watching the car get washed lol

  • Aarøπ Dayalaπ

Best spot in the area. They're quick, they're thorough, they're friendly. They're around the corner from 7th Ave. Sometimes there's a line, but it moves fast. Look out for the not double parked cars, or you have to go around a really big block.

  • Chris Kornett

Large sunroof water leak in car. Sprinkled baking powder on carpet. It caked up and hardened. OMG what to do now? Platinim came to my aid and shampooed my carpets to look brand new... in 90* heat! Will use Platinum for all my car washes.

  • Cecilia Jiminian

Interior still dusty and debris left behind even though I paid to have the interior cleaned as well. Windows smeared and back windshield dripping and stained. And this being the most expensive car wash in the area adds insult to injury

  • Petro Lendyruk

ZERO STARTS!!! This car wash was never good before but now it’s gotten worse they don’t even clean the inside of the car. Few months ago damaged my wife’s car. Employees always extremely rude and aggressive. Never recommend!!

  • syed rehan

Well done. Very satisfied, the reason I'm giving three stars is because I kind of expected some marks to go away inside my car. Overall I'm very satisfied as I was there when they were wiping down and told them what to do.

  • Hugo Arturi

Car Wash business is tough. Very hard to clean a car to an owners standards when there are 15 cars on line waiting and 6 cars being cleaned. This place in our experience does the best job no matter if its busy or empty.

  • Steve LeVine

It’s actually difficult finding a decent car wash in Brooklyn but I think I finally found one. I went with the Best Platinum which is an exterior and interior cleaning. Not cheap- about $50 with tax not including tip.

  • David Dalton

Great first time experience. Good service and attention to detail. My car was sparkling inside and out. Appreciate the time taken to clean and not rushing the jobs like some places. Will definitely be back.

  • Dubian caro

this place is the worst pay $ 48 for a platinum service but they left everything filthy completely filthy they dont do a good job i dont recommend this place a lot of money for horrible service

  • Stan Schneider

I've been their fan for over a year now (since I discovered them). The manager, Jose, never stops moving himself. You can find doing everything, and he somehow manages to watch everyone else.

  • Ahmed Yahya

They did a good job on the car but certain items of value in my car went missing after I picked up my car back. I suspect stolen but maybe thrown out, even though they were not trash.

  • Jennifer Snow

Great job. We didn't purchase the highest package and they did a thorough job inside and out. They even pulled out all our mats and scrubbed them. Everyone was very nice.

  • asliddin khamdamov

I’m putting one star because there wasn’t anything less then that, the car wash was good before but nowadays it’s gotten worse they don’t even clean the inside of the car

  • charles fleischman

The best car wash place I ever went...the workers took good care of my car...and friendly service always....this is the place to go...thank you Platinum!! Charlie here...

  • Y C

Contacted the place ahead of time to make sure they were open. Told me they closed in an hour. Arrived with 45 min to go and place was closed. Very frustrating

  • ibni kulejmani

This place was great!! Car came out spotless in and out shining like it was straight out the factory!! Great job guys, will definitely be coming again :)

  • MAX GOGA

Super unprofessional guys. They damaged my car instead help yelled on me. Special manager and business owner were aggressive and rude. Never recommend

  • Igor Tyndyk

The worst car wash I’ve been. They damaged my car and didn’t help just kick me out from there. Owner and manager were super impolite. Never recommend

  • Ryan Powers

This place is absolutely amazing. For $45 you can essentially have your car look like it's brand new from a dealership. I highly recommend them

  • Niso Cosmetics

They are scratched up my brand new car and didn’t clean interior. I don’t understand why I was paying money …

  • Mirsad Isufi

best carwash in area. I read a lot of bad reviews but i think the issue is people not this carwash. Im always happy when i leave that place.

  • Mark

Very pleasant place. They do a decent job. Left out a spot here and there, but for the most part very satisfied. I will come back again.

  • Зебинисо Журакулова

They ruined my seats by spraying them with chemistry and when I asked them to fix them they said that I had to pay extra …

  • James Beveridge

First time taking my car to a car wash, Platinum was fast and perfectionist. Car looks fantastic. Will definitely come back.

  • Fernando Carcamo

Good Service, just need little adjustments details,when vacc & clean frame steps door,carpets underneath...is good

  • Yaser Hussain

Very professional staff. They really take care of your car. Deep cleaning of your car. Prices are also good.

  • Russ RM

Worst car wash, a lot of scratches after going through once, don't waste your money and car, zero stars...

  • panda w

I like this place so much,carwash it's good as beacuse Supervisor so nice No.1 detailing shop in Brooklyn

  • Exclusive Music

Not bad, a little pricey. Entrance now on 19th. No discounts for hospital workers, military, or students.

  • edwin vazquez

To expensive and not a great wash. Soap stays on car. Cheapest wash is $25. I expected more for my money.

  • Toha

Worse Never come here Longe time Worse quality Poorest job Never ever again

  • ChaYa Greenwald

Definitely my favorite car wash in all of New York City. Get the package deals , they are worth it !!

  • Go Gowtham Mahalingam

They regularly close 30mins to an hour early, if they want to be lazy just change your posted hours.

  • Lorraine Serrantonio

They really took their time. They didn't do a rush job like so many others. My car looks brand new.

  • Tony Colon

Avoid this car wash. They will damage your car and won't take responsibility for the damage.

  • Evelyn Roberts

This was so nice to see the reopening of this car wash in the neighborhood. Good deal …

  • Downy Nguyen

Consistently good service, thorough cleaning job. There’s no line mid day on a weekday.

  • Nazarjon J

Have not cleaned the inside of the car Have not vacuumed yet Have not cleaned the glass

  • Simo Z.

I did wax & compound for my car, Jose & the guys were very professional. Thank you.

  • chaim lobl

My car was spotless clean! Not a bit of crumb or dirt! A round of applause!

  • Bruno Veci

The best servis..fast and good and best price I never change this location

  • Melanie Brown

Decent car wash, price was reasonable. Lots of workers to dry your car

  • Emily DiMola

Did an excellent job cleaning my car. Great service. Thanks guys!!!!

  • Dorothy

I've been sick and couldn't get my car done. These guys were great.

  • William Saunders

Nice car wash. Fast, thorough and fair pricing. Snack shop on site.

  • Dorothy Davis

These guys are awesome! My car was filthy. They made her look new!

  • munisjon muminov

One of the best car wash The guys is very friendly thank you guys

  • mia kapbardhi

The best wash in NY I was very satisfied with all the services

  • Elena Panegos

Great service, staff is always very nice. Highly recommended!

  • Joseph Tessora

Love this car wash & staff. They always take car of my car's.

  • Firoz Ahmed

The service so poor now and employees behaves also rude.

  • Luka Japaridze

Good service Fast and clean! staff is friendly and kind

  • Amira Boyagian

My car came out perfect. They do a great, detailed job!

  • Ugilhon Hikmatullaeva

the best car wash very good price clean nice 5 starrrr

  • AmusingPlayer

Good place to wash your car I will always come here

  • Jeanette Rabbe

This place does a beautiful job cleaning the car

  • Alex Turayev

Very bad service and rude staff and management….

  • Klodian Selami

Best car wash ever!! Great stuff, great service

  • Yavuz Kocer

Everythink is good. Fast and Clean. Thankx Ray

  • carlos guaman

Simplemente the best car wash in Brooklyn

  • Manuel Gomez

Best car wash in Brooklyn..believe me...

  • Nazir Davronov

Best car wash specially for TLC drivers

  • instyle office

Terrible job and scratched up my car

  • Nick G

The staff and the place is great!!!!

  • Pappu Mon

Very good service. Nice peoples....

  • Julio Alvarado

The car comes out really clean....

  • John Calascione

Nice attention to washing details

  • Rob Solomon

Don’t trust the hours. Not open

  • Jerry Ramos

Satisfied! Got what I paid for!

  • Sarvar Nuraliev

The best car wash in Brooklyn

  • Evis Bajraktari

Best car wash in Park Slope!

  • Diego santacruz

Best Car wash in Park Slope

  • Gerti Deda

F the best cat wash in nyc

  • ulugbek dustov

good service good workers

  • endrit tuma

Best car wash in the area

  • Begzod Nasrullaev

One star this car wash

  • Edisson

Good service and food

  • Essam Elbanna

Very bad experience!

  • i georgalis

Great fast service !

Similar places

Hollywood Car Wash

1930 reviews

488 Coney Island Ave, Brooklyn, NY 11235

Atlantis Wash & Lube

1730 reviews

1650 Bushwick Ave, Brooklyn, NY 11207

LMC Car Wash & Lube

1378 reviews

334 E 109th St, New York, NY 10029

Queensboro Car Wash

1351 reviews

38-26 21st St, Long Island City, NY 11101

Magic Car Wash & Lube

1269 reviews

124-15 Rockaway Blvd, Queens, NY 11420

Stop N Stare Hand Car Wash

1176 reviews

1748 Castle Hill Ave, Bronx, NY 10462

Atlantic Ave Car Wash & Lube

1060 reviews

918 Atlantic Ave, Brooklyn, NY 11238

Shiny Car Wash & Lube

1031 reviews

2591 Atlantic Ave, Brooklyn, NY 11207

Jomar Car Wash

1031 reviews

5734 Main St, Flushing, NY 11355

Crossbay Car Wash

1002 reviews

135-18 Cross Bay Blvd, Ozone Park, NY 11417