Public Storage is a Self-storage facility located at 385 Gerard Ave, Bronx, NY 10451. It has received 1538 reviews with an average rating of 4.7 stars.
Monday | 9AM-7PM |
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Tuesday | 9AM-7PM |
Wednesday | 9AM-6PM |
Thursday | 9AM-6PM |
Friday | 9AM-7PM |
Saturday | 9AM-7PM |
Sunday | 9AM-7PM |
The address of Public Storage: 385 Gerard Ave, Bronx, NY 10451
Public Storage has 4.7 stars from 1538 reviews
Self-storage facility
"Went in just to compare prices and it was a no brained to stay"
"I came in, I was greeted by Miguel"
"Exceptional service provided by the staff at this facility"
"Alma was very helpful in helping us find the right storage unit for us! She took us on a tour to see the different sizes and gave us a lot of information on what renting would be like"
"My time at this facility was phenomenal, thanks to the help of Alma"
Went in just to compare prices and it was a no brained to stay. Troy was excellent. He was patient at showing us storage units until we found the right one. He was very clear and detailed with the rules and instructions for the facility, and he was the ultimate reason we ended up picking this storage facility. Great guy!
I came in, I was greeted by Miguel. Great customer service is hard to come by. Miguel showed me the space I’d be renting, explained everything in detail. Made me feel comfortable with the knowledge and my complete transaction. Very easy and quick process. Thank you!
Exceptional service provided by the staff at this facility. Without a doubt, the team here is truly amazing. However, I must highlight Troy in particular for his outstanding assistance and attentiveness to our needs.Thank you once again for the remarkable service
Alma was very helpful in helping us find the right storage unit for us! She took us on a tour to see the different sizes and gave us a lot of information on what renting would be like. She walked us through the entire process. Very lovely customer service.
My time at this facility was phenomenal, thanks to the help of Alma. She’s patient, influential and very friendly. Alma’s calming aura has made my experience here more than amazing. Her customer service skills are superb as well. 10s across the board!
I had the pleasure of working with Miguel. He has a great personality and was very informative . I can honestly say he's the main reason why I decided to go with your company for my rental. I would definitely recommend others to come see Miguel.
Crystal T was our rep she was extremely professional and helpful. She made the rental process easy to understand as a first-time renter. i really appreciate the help and thoroughness of how she explained everything. The storage building its
I would like to give a shout out to Alma she gave an outstanding customer service. She was so helpful in finding a spacious storage space along with other questions we had. I would recommend others to have her help you with your needs. She
Horrible, horrible, horrible, horrible service. As far as renting a space they are okay but as far as reaching this site to speak to someone I’ve been trying to reach them the past two days and I call every other hour and I haven’t gotten
As soon as I walked in I was welcomed and greeted by Alma. She found the exact size locker I was looking for and gave me all the information I needed. This location is super clean and I recommend for people to rent for their storage needs.
Hi, This a Super Super shoutout to two of ur Employees. Miguel who has always given the best customer support for years to me . He is a great person always happy and always greeting me with a Smile #HappyHeart .He is One of ur Best please
It was my first-time experience with Public Storage and all I can say is I recommend them to everyone! It started with a phone call from Josh, the manager of the Public Storage I made a reservation with. He welcomed me for joining up and
Crystal T. Help me from the very instant I walked in, she was very kind & extremely helpful, I love her vibe from the moment she greeted me. Crystal T not only told me about one storage until but gave me more options to see other size of
As my family and I walked in, we were greeted respectfully by Ms. Crystal. She was very attentive to our needs, she was full of energy and happy to service us. She was even patient with us purchasing our unit online in the store. She is
I went in today November 29,2023 to rent a storage unit. Fortunately I was able to speak with a gentleman named Miguel. I must say it was a good choice because, I was very comfortable with his conversation as well as everything that he
Miguel I didn't forget and must express how far and above excellent is your customer service and problem solving skills. We highly thank you and recommend if possible that you are the first contact someone seeks. Again thanks for your
Crystal was excellent. She helped me through the process of renting a space and was willing to go above and beyond to show me several units to find the one that met my needs best. Thank you, Crystal, for the friendly customer service!
Man I haven’t had such great kindness and superb customer service in a while , as I work in customer service and understand the importance of a review you always complain when it’s bad but not enough praise when it’s wonderful so ;
11/10/20, Public Storage price was reasonable for space size. Their location is the prize factor, I can load up my shopping cart with decorations stuff and walk it down! They had immediate appointments. They charge $ 15 a month for
Josh was excellent. Honestly exemplifies customer service and embodies what someone who actually enjoys there job is suppose to look like. Helped me throughout the entire process and was a pleasure to be helped by! Awesome job man!
I want to give a shout out to Alma she was very helpful in our needs. She was very attentive and willing to help us find a great storage space. I would sure recommend her she provided an amazing customer service. -Marilyn Ortega
Crystal T. Was amazing!!! Great cutomer service from beginning to end of the process. Crystal T. answered all of our questions and went the extra mile to help us find the best unit!! I would give her 6 stars if I could!!!!
I had the pleasure of having Doug help me with my storage the day of move in. He was super helpful & patient & every time I go in he’s always available to help or answer any questions I have. Amazing customer service Doug!
Excellent customer service by Carolin she was very attentive and friendly, most importantly took her time to pay attention to all my storage needs. This location has great access, is very clean, I definitely recommend it.
Its been about 3 years I am renting here and Carolin is always so pleasant to work with, always with a smile, I don't mind standing in lines just to wait for her assistance, I recommend to anyone to come and rent here.
Miguel was very helpful in showing us the facility and was very knowledgeable when it comes to the process of renting a unit. He also took an extra effort to make sure we get the best deal when it comes to the rent.
Nice storage facility, very clean and the staff were nice. Shout out to David from the rental office for his phenomenal customer service and for taking his time and showing us multiple units till we found our match.
Crystal at Public Storage is the go-to person here at this location. She was very professional, helpful, knowledgeable & most importantly, a pleasure to work with! Thanks for your help Crystal you were awesome!!!
Went this morning to make a payment Carolin the manager always has a smile, took care of my payment, helped me to reset my password for the app. It's nice to start the day with a great customer service like hers.
I found Ms. Ashley to be very professional, effecient, kind and courteous. I highly recommend her to take care of any and all clients who come to your place of business. She is an asset that should be valued.
Josh, Miguel, Troy, and Crystal are awesome! Customer service was on point. They answered all my questions with a smile. Amazing team work! I will definitely recommend to my friends and family! …
Doug was extremely helpful. I recommend anyone that comes here looks for him. He took care of ensuring we got the unit size we needed with also reassuring we did so using the promotion they had.
I rented here in the past, entire time its been a great experience, and seeing manager Carolin there year after year is very pleasant. She is very knowledgeable and patient. Recommend it.
Miguel was very warm and personable. He was informative and very clear and open with policies. He knew his job and was successful in verbalizing very point . So again thank you Miguel,
Doug was great. He showed us the space, helped us close out our accounts for our smaller storages and he helped us make the smoothest transition to our newer larger storage space.
Great storage facility. Clean, neat. Professional employees . David was helpful and super easy to work with. Made everything simple and super informative. Promote that man!
Doug, was Amazing and exceptional. The level of customer service was top notch. He was able to answer every question and was able to get me the storage unit that I wanted.
Troy’s customer service skills are beyond amazing. He explained things in detail and made my experience very easy. I would recommend him to anyone
Doug was exceptionally helpful even at the eleventh hour with a lot of foot traffic at the storage. I appreciate his patience and kindness.
Doug's customer service was exceptional. Very courteous, kind and considerate. Taylored to our needs and answered any questions we had
Troy is wonderful! I moved into my storage unit this afternoon and he was incredibly friendly, helpful, knowledgeable and patient.
Excellent customer service by Carolin. Is refreshing to go to a place and get treated the way that she did with us. Impressive.
Doug was amazing and offered the best customer service! He went above and beyond to make sure I was well taken care of.
Troy was spectacular and extremely thorough with assisting me in adjusting and securing my rental unit. 5 stars!!
Crystal was great! Very helpful at explaining everything. Best customer service I've received in a long time.
It was a great experience. Troy made everything quick and easy. If I can give him more stars, I would..
Troy has provided me with excellent customer service on my first rental. I would highly recommend him
David is amazing. He was so personable and warm and helped me pick the perfect storage unit size
David is very nice employee… give me a great treatment… explain with kindness . Make me smile
Troy is an amazing worker. Take care of me right away 5 star !!!! Great place