Public Storage

50 reviews

909 Runnels Ave, San Antonio, TX 78208

www.publicstorage.com

+12109390113

About

Public Storage is a Self-storage facility located at 909 Runnels Ave, San Antonio, TX 78208. It has received 50 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday6AM-9PM
Tuesday6AM-9PM
Wednesday6AM-9PM
Thursday6AM-9PM
Friday6AM-9PM
Saturday6AM-9PM
Sunday6AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 909 Runnels Ave, San Antonio, TX 78208

  • Public Storage has 4.7 stars from 50 reviews

  • Self-storage facility

  • "Good teaser monthly rate, but you may end up at an end, a side or floor that takes eons to get to (one entrance for all) and/or is toasty"

    "Ms"

    "ROACHES! At first everything was great, when the AC was working, when they just opened everything was clean"

    "This post is well overdue! Long story short in July I was moving and needed a storage unit"

    "The lady is rude she is never available and not flexible at all"

Reviews

  • the Sam

Good teaser monthly rate, but you may end up at an end, a side or floor that takes eons to get to (one entrance for all) and/or is toasty. Buddy has one and we were soaked in sweat after 30 min not what I'm used to with "temp ctrld." Zero access to trash or recycling bins, bummer. Amazingly High security even for enclosed place, have to enter ur code multiple times to get to your space, which can be a challenge sometimes. Can only get thru your floors doorBest to bring your own dolly. The few flat carts they have are quickly taken as there are mult floors, tons of units for this complex. Pretty well kept but did see few roaches, n flying ant in hallway, probably cant really prevent that from all the stuff going bk n forth. But I have outdoor unit elsewhere and zero roaches ‍♂️The "10" units are just over 9x9 and ~8ft high.

  • Lisa “ikenwoke” renee

Ms. Baby was the young lady that helped me. She told me about the First months rent which over the phone I was told a different price. Also she was very nice and courteous and very informative of the information that was told to me on the phone which was a lie she told me what it was going to cost at that moment and what they did not tell me on the phone when I got here so thank God for her and thank God I had the money at that time otherwise all my stuff will be out in the streets thank you for people like her you need more people like her in the office God bless you and have a blessed day Mrs Lisa Maxwell

  • Alana's big girl world

ROACHES! At first everything was great, when the AC was working, when they just opened everything was clean. Then for some reason ac stopped working and when I went there yesterday my entire unit was infested with roaches. I couldn't even pick up my kids Halloween costume out of storage. They're everywhere on everything. I have no idea how am I going to deal with this situation I cried all night. P.S. BABY is amazing, she just works there, so the situation is not her fault

  • N J

This post is well overdue! Long story short in July I was moving and needed a storage unit. I looked around and decided on this location. Glad I did because Baby ( yes her real name is baby! How awesome is that!) was amazing! Tour was great and paper work was a breeze. I didn't feel rushed and all of my questions were answered! 20 out of 10 for Customer Service! Very satisfied with my unit. Great location and price ($1) could not be beat. Thanks for your help Baby

  • The legal hustle inc. Always strive to succeed

The lady is rude she is never available and not flexible at all. This storage is for my friend who had to go to Louisiana to get treatment for cancer. Not even a week after he got the storage the bill was already due. A storage that was supposed to cost 91$ a month has cost me 210$ first month and 111$ this past month plus they cut my lock off which was another 21$. I explained the situation but she didn't care.

  • Crystal B.

Public Storage Representative Baby is beyond exceptional. If you want someone who is professional, personable, knowledgeable, and detail oriented she’s the one. She multi-tasks and makes sure she always gets the job done effectively and efficiently. Someone make sure Baby gets a raise and bonus! Thank you Baby for your phenomenal customer service.

  • Thelma Robles

This is my first time renting a storage unit I was a little nervous , but I wanted to thank Baby for answering every question I had she took the time to help me download the app. She has wonderful customer service and just because of that this will be the only place I’m going to rent a storage when I need one !!

  • Lynette Burks

These two ladies Jenn and Baby❤️❤️I have nothing but love for them. They were very nice and very professional and sweet. They helped us out to the end of getting us a storage. Wished it was more people like them in the world. Thanks girls for everything …

  • Brittany Lashell

This place is nice I recommend getting a unit here its clean they are friendly and helpful they work with you and this place is NEW. It has floor units and upstairs units nice and spacious. Good for your buck. I wish I happy pictures but it's nice!

  • Shana Merrick

Very clean!!! The check in was fast and awesome! Karina was waiting for me at the front. Very kind, efficient and helped me with 3 boxes. I have never seen a place this clean, comfortable and with this kind of service. Highly recommend!!!!

  • Chris Westbrook

I recommend this location to everyone. The location is brand new and very affordable for the size space you need. Baby is above and beyond in her service there. Lucy is also very helpful. Good employees ya got there PS.

  • andrea garza

First time going to public storage with my parents and the lady there named Melissa, was very nice and helpful. She took the time to explain how it work. I would definitely be coming back.

  • Stan Gonzales

This is has to be a nice place to store are stuff ain't like the rest they got bathroom on all the floors kept clean nice and cool inside what else do you need I like it very much

  • Jared Lindsay

Same day service was quick and easy! Baby was polite, efficient, and amiable getting us set up, and the unit was clean and easy to find. New facility that looks nice.

  • Gmoney Anthony

Nice property & great customer service baby was real helpful and answered all my questions that I had. Glad I chose to store my belongings here.

  • Gabriel Escobar

Baby helped out a lot and made it easy for a first timer who’s never rented a storage before once again thank you babe and public storage

  • Blaine W

Baby and Lucy are so helpful! Thank you for the tour of the units. Looking forward to using your storage facility!

  • Steph Skies

I recommend this I moved my storage from another place to here for a reason !! Ask for Baby she’s so helpful:))

  • Pedro Franco

Baby is wonderful great customer service explained everything to me and helped with app

  • Mike

Helped a friend pick up a bed. But area was very clean and easy to get to locker.

  • Tanner T.

Mark was very professional and helpful. Whole process was quick and painless.

  • Easter Baker

They are outstanding!!! Beyond helpful. Made the move in process a breeze!

  • Leaky Gage

The lady name is baby she is the best most professional woman I ever met

  • Fred D Parchman Jr **

Baby was helpful with my move in great environment. Store here

  • Pinball Wizard

Brand new location. Hundreds of units will be ready by 2022.

  • Mista Monie Angel

Very helpful and always on time. I could stay here forever

  • nickol brown

Baby was so nice very helpful great customer service

  • Steven Trevino

baby was super nice great customer service

  • Isaac Daniel

New facility very nice! Reasonable rates

  • Karvin Sims

Good price just in a bad neighborhood

  • Urratix

Baby and Sophia were very helpful

  • eddie chew

Baby was so helpful and nice

  • Natt Mendez

Great manager and location

  • one nchantinglady

Baby was really a doll!

  • John Kelley

Baby was nice and fast

  • Juan Morales

Good customer service

  • Stanley Brite

Very courteous

  • Yvonne Castillo

Great help

  • Danielle Nettles
  • reggie rice
  • Mayra Patricia Montejano Espinoza
  • Linda Ann
  • Dwight Cook
  • Dee Cherry
  • Mary K.mora
  • Katrina Lankford
  • Kytara Yanchik
  • Frank Alvarez

Similar places

Extra Space Storage

1745 reviews

1974 S Alamo St, San Antonio, TX 78204

Extra Space Storage

1729 reviews

1974 S Alamo St, San Antonio, TX 78204

US Storage Centers

1308 reviews

2155 S Laredo St, San Antonio, TX 78207

Public Storage

1138 reviews

12806 Vista Del Norte, San Antonio, TX 78216, United States

Extra Space Storage

856 reviews

8378 Culebra Rd, San Antonio, TX 78251

Extra Space Storage

771 reviews

4515 De Zavala Rd, San Antonio, TX 78249

Extra Space Storage

770 reviews

9738 Huebner Rd, San Antonio, TX 78240

Extra Space Storage

759 reviews

4515 De Zavala Rd, San Antonio, TX 78249

Extra Space Storage

734 reviews

12211 I-35, San Antonio, TX 78233

Public Storage

623 reviews

4910 S Zarzamora St, San Antonio, TX 78211