Took my cat to the hospital two days ago, they told me will give me the animal dentist’s contact and e-mail my invoice, after I went home I had called the queen west animal hospital 3 times , sent they e-mail 2 times, I’m still expecting the reply, I can understand you might be busy, but my cat is my heart!!! I feel heartbroken!!!

I feel like Dr. Fisher loves my cats as much as I do! The whole staff really takes their time to listen and answer questions. I don’t feel rushed, and my cats come home stress-free (even if they don’t like the commute). :) I absolutely recommend this animal hospital.

Been taking our puppies to Queen West for almost ten years now. The staff have always taken great care of our pups and have always been available to chat and discuss their health and care options. Would definitely recommend Queen West to everyone.

This is easily the best vet clinic I have ever been to. We adopted Molly when she was about 8, and ever since we had her she has been TERRIFIED of vets. We would always have to hold her during check ups because she would try to dive off the

We love our veterinarians at Queen West animal hospital. Even our dog loves going there for his regular check ups or extended care needs. The staff is always friendly and takes the best care of our furry family member. They have also put in

Amazing practice, I cannot recommend it enough. I take two of my dogs here - Dr Jan is amazing and so are the front desk staff. I want to give a special recognition to Caitlin and Lynn as well. One of my dogs was having severe diarrhea and

Fantastic animal hospital! Our standard Labradoodle, Georgia, has been with Queen West ever since she was a puppy and she gets excited to visit the team every time! It’s easy to schedule an appointment because their communication via email

Service was mostly fine as usual, especially with a sick cat. However, I had to tell the assistant information at least 2 times as she didn't record everything I told her the first time. As a result, I had to update them the information I

Really clean, professional environment and service. The doctors seem knowledgeable and take good care of my cat, Frankie. The only thing is that I wish they were a bit more on the ball about following up when they say they will follow up,

Awsome place to bring your furry friends! I believe I've been here before for my cat but I brought my puppy in today, and everyone came out to say hello and give her a treat! They were all so kind and helpful, my puppy got her first shots

I have nothing but great things to say about Queen West Animal Hospital. They always treat my nervous guy with fear free techniques and work with us to make sure the visit is as stress free for him as it can be. Thank you for all you do!!!

I've had a misdiagnosis by this vet clinic, as well as heard of others who have had misdiagnoses and negligent check ups by this clinic, which unfortunately had far more serious outcomes! My dog was been misdiagnosed when checking a skin

I recently adopted a dog from Mexico and he does Not like the vet. The staff at Queen West were so professional, patient, and understanding with my dog, making us all comfortable. I learned so much about my dog from that one experience,

I recently started bringing my senior family dog here. She was recently diagnosed as diabetic and when I urgently needed insulin; they were able to help me out even though she was not a patient yet (Her previous vet was too far and she

Dr. Matheson and Dr. Fisher are the best vets in the city. My dogs were in their care over the course of their lives and I am grateful for the attention, kindness and compassion they showed my dogs and me at every visit. I always left

First time taking my rottie that I rescued a few months ago to the vet. From the first interaction on the phone to being in the clinic for the first time, everyone was extremely kind, caring and respectful towards my dog and I. He has

Friend of mine recommended the place and our vaccine shot visit was just awesome. The staff and the doctors really care about and love animals and it shows. I had a long & wonderful conversation with Dr Suzie, who spoke from both her

The staff were super informative, helpful, organized, and friendly! The atmosphere was very welcoming and very cute! The staff was absolutely excellent! They took the time to actually explain what they were doing and explain why they

Lovely staff and team! First time getting a puppy and going to the Vet - they were extremely welcoming, attentive and engaging. Vet and Vet techs were very knowledgeable, answered all my questions and gave great recommendations.

hello dear pet owners, sometimes some people can be late somewhere for some reason. I'm late for my appointment today. Traffic was heavy and I had an accident. Although I stated that my dog had an emergency, they said that they

Dr. Ng and the team at Queen West Animal hospital are so incredibly kind, accommodating, always provide a ton of information and helpful in making the best decision for my dog. Cannot recommend this place enough!

Highly recommend to everyone! We have been so happy here for 9 years with our fur ball, Goose! Despite moving farther out of the city, we still choose Queen West Vets. We have seen various

Doctor Jan Cao and Staff, Are amazing friendly kind people you could ever meet. Booked appointment for our Max and they treated him like gold. Clean and inviting environment with loving

We, and by we I mean two cats and two people, have been Queen West Animal Hospital clients for many years. The care is always outstanding, and everyone is unfailingly helpful and

I'm a first time pet owner. Dr. Fisher & Alisa were a pleasure to work with on our first visit. Both very sweet and patient with the animals.

Excellent veterinarians. Truly awful reception staff. For the amount of times I’ve had to reschedule due to their error. I called to

This place has stolen my heart because of their kindness. The entire team was welcoming, and engaging with our interactions.

Always had amazing service. Great staff, great atmosphere, very loving towards my cat. Highly recommend!

The staff are amazing and I truly feel they have my dog’s best interest in mind every time we visit.

The greatest staff ever!! So kind with the puppies that I want to be a patient here. …