I lived in Bayside for 30 years and had used the Auburndale Library to help my 3 children's academic grew up. The library management is fantastic, especially the latest technological improvement, can eliminate a lot of unnecessary manpower and facilitate check out time. However, I believed some employees in there should be educated about their customer relationship. I got retired lately and try to use the library, to spend some leisure time, which for over ten years I had not used. Last Friday I bowered some videos disks and tried to return them on Tuesday. After I passed them through the feeding channel. One oriental employee rush out and condemn me for ruining the disk container. Before I can defend myself another oriental lady rush out to support her coworker, without listening to my explanation. She told me that I have to pay for the damage and talked to the manager. The time I borrowed those disks, they were enclosed in a plastic sealed envelope, I had never have any chance to inspect for any defect of the merchandise until I use it. After I received the items returned receipt, I ask the manager how much I have to pay for the damage? she smile and asked me if I had caused the damage? I told her I did not, she smiled and told me I do not need to pay for the damage not caused by me. I am oriental myself, but I do feel ashamed for the treatment I received by people of my own nationality. Sometime, patient for listening and examination the situation carefully can eliminate a lot of unnecessary misunderstanding. Without the understanding help of the manager I would lost confidence for the library system. Also library items belong to everyone, we should not abuse them. Thank you again. Nelson Yee

This Queens Public Library at Auburndale is one of the better library of the Queens county. It was quiet, clean and well managed. (Also located in a quieter area of Queens, Auburndale/Flushing). The kid section got a lot of books, different topics for different age group children. They also got read aloud books & cartoon DVDs for kids. The kid's section lady/attendant/librarian is super nice with the kids and their parents. Another staff was also friendly. I haven't checked but I'm sure they have a huge collection of books for teens & adults too. Tables/chairs were well maintained. They also got sofa/couch for relaxing/reading. The computer/printing area is also handy if you need it. Check out was super easy as usual. Highly recommended ⭐⭐⭐⭐⭐

Ms. Yen is lovely! I'm not very sure about the other staff's names, sorry, but they're usually very friendly!! Sadly I moved to another area, and the library there is not so great.. so I have to drive fifteen minutes to get here!! But it's worth it!! So I'm saying you should totally come but please don't be too rowdy it's like a (mostly) quiet haven of sorts and there's a Dunkin' Donuts, a Rite Aid, a chinese restaurant, and a pizzeria nearby, all fairly decent, and I just love it I can't I love it so much

Friendly staff, clean and quiet. A separate space for children that is thoughtfully designed for young readers. You can return books at the 24/7 exterior machines (access by scanning library card). Any books that are taken off the shelf (but not checked out) can be left neatly on the reading tables - they collect data on what was read/looked at.

Amazing, friendly staff. The staff greets you when you come in and they're all so nice to you. The library is well managed and welcomes all people to come in. I live by one closer to my house, but commute to this one because the environment and vibes are better. Thank you for being kind to me

I remember the day it opened back in 1969, after the old library closed down the blvd diagonal from Carvel. Learned how to read from both these libraries. Glad to hear that you are still going strong. Whitestone Thanks for keeping it going. May it last forever.

A first-rate library branch with great staff. Today one of my books wasn't getting checked out on the machine, so the librarian at the front desk helped me get it checked out properly, so all was well. She was exceptionally friendly and resourceful!

Decent library but some staff are not friendly. I left early with my kids because this one lady who works there was constantly complaining that the kids don't put the books back. If she doesn't want the books disturbed, she shouldn't work there.

Quiet, clean, and for you parents out there with your kids on break for the week: they have game time every weekday from 2pm - 5:30pm during the break (Jenga, legos, puzzles, monopoly, checkers, matching games, etc).

the Liberian are so good and they are so caring like they ask us if we need help. When ever we need help and we ask them they are always grateful to help us.

Another location that I meet my friend. It's very quite that is good for us reading. Thank Lord for your love!

Its a Very nice neat and clean library. They have alot of programs for kids, its free and educational.

its a very nice library, and if you're in serious fine dept... well lets say they can really help.

Great librarians and a great family-friendly resource with events and programs for all ages.

Lots of books for kids. It's also close to my work. It's also good for parking. It's nice.

Very clean and organized. Love bringing my child here. The staff is helpful and friendly.

Librarians and employees are all very friendly. Everything is nicely organized.

Not there to often, but I enjoy it. The staff is knowledgeable and helpful.

recently renovated so it looks great and staff are nice and helpful

Love the librarians here. They’re all so friendly and helpful.

It’s clean organized and convenience for returning books.

It’s very quiet and is good for study. …

Truly a QUIET library!. What a delight!

Nice, clean and bright library.

Great library though no parking

Great