Just took my Montague Paratrooper home!!! Andreas, Sergio & Paul are truely experts! Thank you all! Other staff are all friendly and very helpful too. Andreas gave me all details of the bike and helped me choosed the accessories; Sergio even helped me to arrange my cargo to set the bike in. Great service and great help!

Reckless on Davie doesn't just sell bikes, they make dreams come true. It's a special feeling when you're buying a brand new bike and the staff here delivered. Paul, Max and Sergio all provided friendly and professional service when I bought my MARIN Gestalt. I look forward to more visits and service at this location.

Total amateur at bikes, and Tristan totally hooked me up! He found me a great bike that was a good fit for what I asked for. Plus helped me choose a good helmet, and lock. What great service! Also, I've rode my bike at least 20 times in the last month and I'm so happy with it. Time to get accessories for this guy :)

Amazing service by Sergio! I brought my bike in to have a flat fixed and while it was there, Sergio identified important things that needed fixing, my brakes included. Although he said that he didn't think he could do the repairs that day, in fact he was able to do them all in very quick time. I was impressed.

I recommend this store for bringing your bike for service. Brought in my bike for replacing the brake pads. I had the replacement pads, team checked that it fits and gave me a quote. 1 hour later I received a call and the bike was ready. Fair price, friendly staff, and professional work. Thank you.

Weirdly rude staff, average bikes, mine ran okay but made an annoying loud sound with each pedal. They ask for a 500 deposit if you don't have a credit card, and then give you a beaten down bike that you wouldn't pay 200 bucks to buy. Left a bad taste in my mouth on a wonderful day, avoid them.

Every time I go in this store, even to just ask a question, even when it’s busy, I am always impressed with the great service. My husband and I both took our bikes in for tune-ups this week and are very happy with the work that was done and how quickly. Can’t recommend them enough!

This was my first time dealing with Reckless on Davie Street. They are amazing. My mom had bought a Trike and I bought a brand new Gazelle C380 E-bike. From the moment I walked in the shop, we received amazing customer service and expertise

Frequent employee turnover and renting a bike is not cheap if you want to keep it for 2 or 3 days... But the owner (Paul) is a real passionate and I must say the bicycles are the best quality you can find in town. I recommend to rent it for

They are not open until six like their website says. Which is fine but update your website. We got there at 4:00 and were told they close at 5 but we still had to pay for a minimum two hour ride?! Update your website, it can’t be that hard.

I called up Reckless because I was looking for a specific model of Lochside bike, and the people who spoke to me on the phone were not only extremely friendly but they were helpful too! They provided a great review of the bike and helped me

Paul and Bosco took good care of us at Reckless Bikes. We planned a two bridge, self led brewery tour and Reckless provided the bikes. Service was good, and the bikes were in excellent shape. No problem with a 30km ride, we all had 3 power

My fat tire e-bike got a flat on the seawall. I couldn't push the bike and it is too heavy to carry. Uber XL refused to pick it up and I was stranded. Luckily I found Reckless bikes right near by. Sergio let me lock up the bike in front of

I was referred to Reckless by a friend. Almost immediately I found a bike that I was looking for. Although it seemed as if there was an unending amount of customers, I did receive good customer service from both Paul and Sergio. Even with

$112 brake pads installation??? Terrible and unethical business. My girlfriend just came back from this place; she left the bike there for a simple brake adjustment and to have the bike at a secure place to do an errand because she forgot

This is the best bike shop ever! They could teach a course on customer service—so courteous, helpful and patient with all my questions. After buying my new e-bike, I accidentally left the charger on the counter. They sent someone all the

I'm writing this review to share my personal encounter and insights, aiming to provide valuable information for others considering their options. My intent is not to single out individuals or harm the business with a negative review, but

When I got progressively uneven service and so-so results from a communal bike place in the East End that was more concerned about their feelings than those of the people they serve, I took a chance on this store... and never looked back

Wouldn’t recommend renting bikes from here. Staff was standoffish and their customer service was unpleasant. The bikes were average at best, it was uncomfortable riding it. It made an annoying clicking sound while pedalling which made it

I would like Tristan and Vince of the Davie shop to be recognized for the quality of their service and care. They welcomed my flat near closing time with support and understanding for my personal circumstances. I went away feeling like I

I would honestly give this shop 6 stars if I could. I ordered my bike through them and in no time I was ridding. All the staff there is really nice, you can tell they all love the sport and its their passion it's not only a job for them.

I bought a BORDO UGRIP lock from here because that's what they recommended and it falls off my scooter while riding it just 2 days after purchasing it for over $150. I didn't know it fell off or I would have stopped to pick it up. I went

They thought I did not have idea about bikes, very condescending people working there. I got my first rides after some upgrades and tuneup and realized service wasn’t up to standards. I also asked for change of a tube - just to add some

Over the years the crew at the Yaletown location have been taking care of the bikes I have had, but this time I decided to make an investment in a quality bike. I was able to test drive these (as they knew me well) and found a very good

My husband and I were on the hunt for electric bikes, and going to Reckless and visiting Paul and his team was the best decision. They were so knowledgeable, and outfitted us with two awesome bikes that suit our needs and lifestyle. The

Have had great experience having our ebikes serviced at Reckless (Gazelle Medeo and Tern GSD). In particular, I've found Recless to be cut above other Tern service providers in Vancouver, as I don't have to take my bike for repair after

Take a quick look at the condition of the rentals before you consider. Quite poor maintenance, ripped seats, dirty chains, rugged handlebars. I would suggest you can find much better value and condition elsewhere. Feedback on rentals is

Went on my first day in Canada had to leave card details to rent the bike. Ever since this random fraudulent transactions have been going from my account which must be from here as this is the only place that I have used this particular

Look no further for repairs. My rear wheel was making noise and was dragging the chain when coasting. I brought my bike into the Davie Street store and Sergio immediately looked at it and quickly determined the problem and that it would

WORST CUSTOMER SERVICE EVER! The staff member who was working there this morning, Ahmad, was condescending and rude from the beginning, he was pretending that I don't live here and was giving me lessons about Vancouver. I asked if they

Had a great experience buying my first road bike from Reckless - they walked me through my options and helped me make a good decision for me. Not only that, when my bike was stolen, Tristan at Reckless helped contact me when the police

I took in my e-cargo bike trike to Reckless for some urgent repairs. It was in bad shape, but they turned it around in 24 hrs. Sergio put a lot of sweat into it and I appreciated his honesty, directness, fair price and most of all his

Purchased a fat tire Igo bike in January from the guys at Reckless and was a great experience dealing with Sergio and others. Returned Fri for complimentary tune-up and was amazed at the promptness with which I was greeted. Pleasant,

Awful experience from the moment we inquired about rentals to the moment we left. The worker was rude and made us feel like an Inconvenience to him when we were giving them business. He rushed us and was arrogant and rude throughout

Been going here since 2012 and despite how busy they were Javier was quick and efficient, friendly, and extremely helpful in installing my basket and pedals. Always love Reckless in yaletown! Great staff 10/10 would recommend …

I've been dealing with this bike shop for almost 6 years now and I have nothing to say but positive thoughts concerning Paul and his helpful, knowledgeable staff. Every experience seems to exceed expectations. Ever since I had the

Took my 80s road bike in with drivetrain issues. Sergio and team did a great job finding a fix for parts that were worn and hard to replace. Honest, to the point, and an amazing turnaround. I had my bike back withing a few hours.

Been using this store for renting bikes for over 15 years. Started with renting bike and trailer to haul two toddlers around 2006 now kids are grown up so we get three adult bikes. Paul and his staff never disappoint …

I am writing to share another positive experience with Reckless Bike Stores on Davie St. Over the past several years, I have been servicing my bicycle there since 2015 and have consistently received exceptional service!

This place has amazing customer service and the tech on hand is hilarious/Friendly. I have a 'Reid' bike that I bought from here, i always bring it back for anything I need as I know how reliable this bike shop is!

Brought my husbands bike to fix the brakes and Sergio was knowledgeable and fixed it so quickly. He also gave helpful advice on the upkeep of the brake pad life. Very reasonably priced and he really knows his bikes.

I needed to park my bike to do a quick shopping in the area. The owner, Paul, was nice enough to lock my bike for me for free! I would definitely come back here since Paul and the staff seemed to be very friendly.

Excellent service ! I rented a tandem bike for my girlfriend and I but she couldn’t ride it and despite being clear about the 2 hour minumum charge after returning it early they didn’t bill me the full amount ;)

I got a tuneup on my bike here. Good service but it was a bit more costly than I would like and they didn't do the greatest job on the gears. Good adjustment on my brakes and chain lube though.

Have you ever experienced places where you feel welcomed and everything has a positive vibe? This store is absolutely one of them. As you enter, staff help you very fast and friendly.

First time in the shop! Paul was great! He was friendly and professional. He has a knack for knowing what peoples needs are. He makes you feel comfortable and has awesome energy!

Actually the best bike shop! Super knowledgeable and helpful staff! Totally stand behind their work and are dedicated to making sure you have the best riding experience!

Great store, great guys. Helped me find the right bike for me even though it was cheaper than what I was originally looking at. And free tune ups as part of the warranty.

Bled and filled my hydraulic brake minutes before closing. And they let me use their tools. Put my bell on my bike Great service! Great job!

Good service,they fixed my bike and I believe that they did a really goo job …