In our dotage, and after many years overseas, my wife and I decided to return to England for family reasons. Our destination was to be Liverpool, the abode of choice being an apartment in a docklands converted warehouse, preferably The Colonnades at the Royal Albert Dock. On the same day that we accepted an offer for the purchase of our home we saw just what we wanted, and where we wanted, online advertised by Red Rooves and immediately made an offer for it, physically unseen because we were unable to travel for a viewing due to Covid-19 restrictions. What made our decision possible was a Matterport interactive 3D walk-round of the apartment that enabled us to view any part of the property interior by traversing each room, zooming in and out, and we used the integral measurement tool for dimensioning zones, windows etc from which we could relate as to how efficiently our furniture would fit and where our artworks would hang. The offer we made to purchase this apartment was accepted within a very short time of submission. It was from then on a matter of communications, which were predominantly by email and excellent; responses to queries were swift and with all the information we required. These communications frequently extended beyond the property itself because of our unfamiliarity with how things were now organised and who did what, it having been so long since we had lived in England. Robert Smith, the agent with whom we dealt, went the extra mile by making arrangements for us, putting us in contact with relevant service providers or supplying us with information that enabled us to select from alternative proposals. Our experience with Red Rooves, and Robert Smith in particular, has been exemplary.

I recently had the pleasure of selling my home with the assistance of Red Rooves, and I must say, the experience was nothing short of exceptional, particularly due to the involvement of Rob. Rob demonstrated a deep understanding of the local property market, which was instrumental in setting a competitive and realistic price for my home. His expertise shone through in the marketing of the property as well – the photographs and descriptions were professionally crafted, highlighting the best features of my home and attracting a significant number of potential buyers. Rob’s communication skills were exemplary throughout the process. He kept me in the loop at every stage, responding quickly to my queries and offering invaluable advice that was clearly based on a wealth of experience. His approach was not only professional but also highly personalised, making me feel completely supported and at ease during what can often be a stressful process. What really set Rob apart was his genuine commitment to my needs as a seller. He went the extra mile to ensure that the sale proceeded smoothly and efficiently. His negotiation skills were particularly impressive, securing a deal that was both advantageous and fair. In conclusion, my experience with Red Rooves, and Rob in particular, was outstanding. I wholeheartedly recommend them to anyone looking to sell their property. Rob’s expertise, dedication, and personal touch truly make Red Rooves a distinguished agency in the estate market.

Exceptional! I absolutely recommend R.R. and the stand-out service Rob and Kelly provide. Totally trustworthy and competent, they really go the extra mile to help the process in whatever way possible. Rob’s expertise, having worked in the property business for many years, really showed. The photos taken were amazing, and the extremely detailed description for the on-line portfolio helped sell my flat in just 2 days! I felt I could phone at any stage and there was always an immediate reply, even into the evening and during the weekends! Many times he made contact with the buyer to move the process along. The price on the RR website was exactly what I was charged, there were no hidden extras or taxes (even though he had to visit the flat several extra times with the buyer) - a superb price for such a service! I really cannot think of enough superlatives to praise Rob and Kelly, they are totally dedicated to, and passionate about their work. I really struck gold finding their company, and I wish them every success in the future.

I used Red Rooves recently for 2 separate sales and one purchase and I would highly recommend them to anyone looking for an estate agent. Rob and the whole team are extremely professional yet offer a friendly and personable service unlike some other high street estate agents previously dealt with. I never felt like I had to chase them for information yet I also never felt badgered or pressured - they really do have the balance around communication spot on. Rob went above and beyond trying to help push my 2 sales through to ensure we were moved by Christmas, offering advice and guidance along the way. Red Rooves offered realistic and honest advice about the sales - not just telling me what I wanted to hear - which in the long run made the whole transaction run much more smoothly. We are about to put our rented apartment up for sale and will again be instructing Red Rooves - I can't recommend them highly enough. Rob and the team - thank you for everything you did in getting us moved (just) before Christmas! Jenna

I recently sold my father's house with the help of Robert from Red Rooves. It was a very difficult decision for me to sell my father's home but after contacting Red Rooves and speaking with Robert I felt comfortable and supported with selling my father's home. The whole process and sale of my father's home was very quick and efficient . Robert was extremely helpful throughout the sale. He would always be keeping me updated with the progress of the sale and all the paperwork that comes with it and was quick to chase things up if needed and would inform me of any changes and proceedings quickly. I would recommend Red Rooves to anyone wanting to sell their home. I am very thankful to Robert and the team at Red Rooves for helping and guiding me through such a difficult time. I would certainly recommend Robert as he is very professional, straight forward and sincere within his role as a sales agent. Thankyou Shereen

Robert and Karen were excellent from start to finish. Rob demonstrated a lot of skill and knowledge when valuing my property, both with regards to the condition of the house and the local market. Red Rooves were the highest of three quotes I received, however, I had significantly more confidence in them to handle my property sale than the other agents I had out, who came across pretty unenthusiastic and disinterested. I was keen to have the Matterport virtual tour as I believe they are one of the best features to stand out against the competition, and Rob did an excellent job with that too with great attention to detail. My judgement proved right when they found a buyer for my property at asking price without even listing it on the market. They maintained a very attentive and professional service right up to completion. Highly recommended, I know where to go in future Thank you again to all the team.

From the start of the process Rob was brilliant. I called and left some information when I was considering selling a rental property I no longer wanted. My tenant moved out and 1 day later Rob called and asked me to send some pictures over because he might have some interest. I snapped a few pics and the next day Rob had a buyer with an acceptable offer without even listing it online. The process was difficult due to my property being in a conservation area and an older property, but all’s well that ends well and it sold. Both Rob and Karen were great and I will be selling my own house through Red Rooves when I move. The value is second to none and you won’t receive a service like it from any other agent who will charge you more and give you much less. Thanks Rob.

I couldn't be more grateful for all of the support and amazing service from Rob at Redrooves. He truly went above and beyond. Despite the fact he was obviously working for the vendor I found him to be very honest and really helpful. As a first time property investor he was a fountain of knowledge and was always happy to give advice even if it of no benefit to his business. I actually can't wait till we can do business again soon. After months and months of talking to agents in the Liverpool area Rob stood out and was by far the best amongst them all. Thank you so much and fingers crossed we cross paths again soon!

Where do I start from the second I spoke to Rob I was blown away We had major issues of our own making and Rob was superb in his communication and even stepping in to make sure the completion did not fall apart 5 weeks from offer to move in.... beat that any other agent!!! Day of move and there he is hoover in hand helping our seller clean up. Absolute unreal experience and one without Rob just would not of happened. If you are looking to sell your house do not be fooled by flashy TV ads look no further than Rob and his team Happy for contact to show this is genuine

The quality of service and professionalism is very high with Red Rooves and Rob. They go way beyond to help even if it’s outside their usual remit. This is what makes them very unique and in my opinion one of the best agents I’ve come across in Liverpool. I’ve bought properties via Red Rooves and every single process was made so much easier by clear and transparent communication. Not only that but Rob even helped me with many things voluntarily which were after the sale had happened. Without hesitation I’d strongly recommend them for either buying or selling.

We used Red Rooves to sell our property and were so pleased with the service provided by Rob, a few of our viewers also commented on the great choice of estate agent. Nothing was too much trouble and he was so responsive throughout the whole process. Kept us fully up to date with any information he had especially nearing the completion with solicitors issues etc. I would 100% recommend Red Rooves to anyone looking to put their property on the market. Rob will be our first call if we ever decide to sell again in the future!

My house had been on the market for 3 years with 7 different estate agents all offering me the best service, I done everything they asked me to do from lowering the price to redecorating yet not one of them could manage to sell it. With 1 offer that fell through and losing money to different estate agents I was recommended to use Rob, within 4 weeks my house was sold for the asking price and the completion within 6 weeks totally hassle free! Can not recommend Rob enough!! So helpful and honest and done as he promised

Red Rooves led by Rob Smith is an excellent estate agents! Rob is honest with his advice and has a lot of integrity as a businessman...someone who has his clients best interests at heart instead of that of his back pocket. Rob managed to sell two of my properties within weeks of them going on the market at a decent price. One of his outstanding attributes is that if he misses a call from you, he usually calls back within seconds....Another great example of going the extra mile for his clients.

Rob is an excellent estate agent, he went above and beyond with the sale of my house, and has also helped with me with the purchase of the house that im in, if it wasn't for him I think I would have had a nervous breakdown lol, I would definitely use him again, he took wonderful photos of my house, I had a buyer with in just over 3 weeks, he kept in constant touch, and was the most reasonable out of 4 estate agents that came round. Would definitely recommend. Liz P.

My process is ongoing, even though the transaction isn't completed yet, I'm left with no choice but to leave a review as a result of the exemplary service provided by Rob. He's taken care of everything on my behalf & made all the efforts to make this a smooth sailing transaction. It's been a tremendous experience since Day 1 with the amount of time he invested knowing that I may not be a potential customer. The world needs more estate agents like Rob!!!

After having my house on the market for 12 months with no success, Red Rooves managed to secure an offer within the first month of listing. The whole process was so simple and hassle free from start to finish and the agency handled all of the viewings. I didnt need to constantly chase for updates as I was confident that Rob was getting on with the job and I had regular emails to confirm all of the viewings. I would recommend this company.

Excellent service from viewing to completion. We viewed the property in March 2020 and with COVID 19 restrictions, Rob was very patient and responsive to our needs. We received keys in June 2020, as there were delays from both sets of solicitors caused by office closures / home working arrangements. Rob handled the situation in an efficient and effective manner. In our experience, Rob is honest, hardworking and a true gentleman.

We recently sold our house with Rob at Red Rooves, we have dealt with lots of estate agents in the past but Red Rooves was the definitely the best. Within a day of being on the market our house had 20 viewings and sold within 48 hours. Rob was so helpful in arranging everything and keeping us updated he even kept in touch out of office hours and helped to sort the sale out quickly. Would definitely recommend!

If you are looking to sell your home I cannot recommend this company highly enough. They are extremely professional and the Director Rob Smith takes care of everything without fuss. They have a sliding scale of charges and very reasonable.My house in Liverpool 6 was on the market for 2 days before the accompanied viewings were booked and the sale went through without a hitch. Great service!

Are you looking for an estate agent that will provide you with the professional yet convival support you expect but don't often find? Red Rooves is excellent! From start to finish, every part of the team provided excellent service and support. Can't recommend this estate agent enough. Thank you Rob (don't forget to ask Rob about industry awards....impressive!)

I was looking for a company to act in the sale of my late parents home, this was obviously a particularly difficult time and I received a personal recommendation for Red Rooves. Rob took over completely which was just what I needed. He did a great job for me, he is professional and gives great service, couldn't ask for anything more.

I recently purchased a property via RedRooves and the experience was a very positive one. Rob Smith was the agent and he was always happy to answer any queries that I had, he was professional and a pleasure to deal with! I definetly would use his services again in the future and highly recommend to my friends and family!

A fantastic experience with Red Rooves and especially Rob. Great to deal with a genuine easy to understand company in an industry where this isn't the norm. Put your trust in Rob and he will deliver the rest, money well spent with Rob means you get more value out of your property. - Thanks again mate.

My house was on the market for 3 days before an offer was put in and accepted. Rob Smith, Director of Rev Rooves went above and beyond and takes pride in what he does. He gave solid advice when it came to preparing the house for sale. I recommended Rob to three other people on my street. Thanks again!

Rob found a buyer for our house quickly and helped us through the whole process. He always answered our queries immediately and handled everything from viewings though to completion. He came highly recommended to us and I can see why! Thank you to Rob and his team for all your expert help and advice.

As an investor not knowing the local market, picking the right agent was essential. I approached 15+ agents listening to the same insincere marketing nonsense every time. Then I spoke to Rob. Simple, professional and straightforward guidance. Thank you Red Rooves. Do not hesitate to use them.

Excellent Service! Rob and Red Rooves gave an outstanding service, very hard to find good companies like this nowadays. Always answered phone calls and emails fast, always polite, friendly and helpful. Fees they charge are very fair and reasonable. Would highly recommend Red Rooves! Thanks!

It was an absolute pleasure selling our house with Red Rooves. Rob went above and beyond from the initial meeting to completion. The house was presented so well with the 3D scan that it virtually sold itself. If I ever have to sell my current house I will be using them again no question.

Rob made everything easy from start to finish. The marketing was perfect securing a sale in less than 24 hours. Rob ensured we were kept informed and that the sale progressed to completion in a smooth and efficient manner. We couldn’t recommend Red Rooves more highly. Thank you.

I would, without doubt, highly recommend using Red Rooves to sell your property. Rob goes above and beyond to find the right buyers and crucially to cut out any buyers who may not be suitable. Almost every viewing led to an offer or potential offer. Choose Red Rooves for sure.

Rob went above and beyond to ensure the advertisement and sale of our home was stress free and as straight forward as possible. Rob also displayed great confidence in his role and made us feel at ease. Would 100% use again and will be recommending to others. Brilliant.

I have dealt with Red Rooves and Rob in both purchasing and selling properties and the service has been excellent. Rob's communication and response time is exceptional and makes the whole process appear seamless. I would highly recommend Red Rooves without a doubt!

Used Red Rooves last year found them excellent from start to finish. Rob sold our house in the first week to couple who came to view our home within 2hours of going live. Superb service from start to finish. Thanks again to rob and his team.

I worked closely with Rob to complete on a property and it was seamless from start to finish. The communication was great and it was a hassle free experience. I would love to work with Rob, Karen and the team again in the future.

Thanks Robert for your help throughout the whole process. Right from the outset you have been helpful and kept us informed promptly. This was our first experience of selling a property and you have made it stress free. Thank you

Recently sold my property through RedRooves. Would highly recommend Rob and his team. Very responsive to queries and got back to me quickly each time. Very professional from first meeting through to completion. Thanks again Rob

Without doubt the most professional, the most competitive and the estate agent who WILL sell your property. Don't be fooled by the advertising campaigns pumped out by the big boys. Choose the best and work with Red Rooves.

Wow. What fantastic estate agents. I would use them anytime to sell my house. Rob went above and beyond the call of duty to help and always, always returned phone calls and emails. I can’t recommend them highly enough.

Rob is friendly, reliable and professional. I appreciate all of the support and work he’s done to get the purchase done! If I had to sell at some point, I’d choose Red Rooves, no questions asked. Thanks so much!

What can I say about RED ROOVES. The company is amazing and Rob, is a legend, from the word go nothing was to much trouble, he went above and beyond for us. I would strongly recommend Red Rooves, to anyone.

In dealing with Red Rooves its restored my faith that great customer service does still exist in the world of estate agents. Rob is amazing and responds so quick, very professional. Would highly recommend.

Red Rooves goes way beyond the call of duty in every regard. You don't get this kind of dedicated, personal service with any other estate agent. Responsive and professional - always. Highly recommended.

Rob and his team at Red Rooves helped us sell our flat in 2019. At every stage they kept us informed and we're happy to help when we had any questions about the process. Could not recommend more!!!

Dealt with Rob Smith over the sale of my late Dads house.. It could not have gone any better. Sale was completed with the highest compassion and dignity and professionalism. Thanks

After a horrendous time trying to sell my home , I found red Rooves ! What can I say but exceptional service and really went the extra mile for me . 5 stars highly recommended!

Rob made the whole process smooth and efficient.Going-above and beyond what I have experienced previously from Estate Agents. I would have no hesitation in recommending him .

Absolutely fantastic to work with; quick to answer calls, able to go above and beyond, and has an excellent list of contacts related to multiple aspects of the business.

Rob and Karen at Red Rooves were great to deal with from start to finish. Their service is always professional and amazing value. I would not use anyone else!

I would recommend Redrooves 100% Rob made everything run efficiently and smoothly and the customer care we received was excellent. Thankyou Redrooves ☺️

Hello, I sold a property recently using Red Rooves and dealt with Robert, great friendly efficient service. I would recommend Red Rooves. Paul.

I highly recommend Red Rooves Ltd. Rob was very helpful and professional. My purchase went very smoothly with them.

When we purchased our flat we viewed it on a few occasions and Robert was very helpful and professional.

Recently purchased a property from Red Rooves.I found Rob to be professional,helpful and knowledgeable.