Whitegates West Derby Lettings & Estate Agents

252 reviews

74 Mill Ln, Liverpool L12 7JB, United Kingdom

www.whitegates.co.uk

+441512560322

About

Whitegates West Derby Lettings & Estate Agents is a Real estate agency located at 74 Mill Ln, Liverpool L12 7JB, United Kingdom. It has received 252 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday9AM-5:30PM
Tuesday9AM-5:30PM
Wednesday9AM-5:30PM
Thursday9AM-5:30PM
Friday9AM-5:30PM
SaturdayClosed
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Whitegates West Derby Lettings & Estate Agents: 74 Mill Ln, Liverpool L12 7JB, United Kingdom

  • Whitegates West Derby Lettings & Estate Agents has 4.6 stars from 252 reviews

  • Real estate agency

  • "We are currently in the process of purchasing our property with Whitegates and couldnt be happier with the service we've received"

    "Nothing prepared us for the stress, shock and horror we faced with our previous agent (Cheapmoov) who left our property in disrepair and utterly mis-managed our property"

    "Whitegates west Derby have gone above and beyond their call of duty in helping me and my family secure a tenancy for my disable daughter , we were helped greatly and navigated through the process with such professionalism , enthusiasm and kindness by James O’conner and Kelly Millward nothing was too much trouble for the them ,they were so fast to respond to any queries or concerns that we had and came up with all the solutions , both James and Kelly are nothing short of outstanding and I can’t praise them enough for what they have done for us ! A truly dedicated team , they really know their business and are a credit to the company , with the experience that we had I wouldn’t hesitate to recommend Whitegates West Derby to anyone needing an agent to deal with a property matter and with James and Kelly they couldn’t be in better hands ! 10/10 , superb ! Darren Jones"

    "We met Gail Roberts and her team in Whitegates, West Derby by chance as we were looking to sell the house we had been renting out for a number of years"

    "Having bought and sold through Whitegates West Derby over the last 8 years I have always found the service courteous and professional and the fees are very competitive whilst not compromising on the service"

Reviews

  • Toni Goodier

We are currently in the process of purchasing our property with Whitegates and couldnt be happier with the service we've received. Our broker is Megan Davies and she's been helpful, informative and professional from the start. We were a bit dubious about using a broker as opposed to our bank, as we didnt know what sort of fees to expect but we met with Megan anyway to find out. The service she provides is well worth the fees she charges (out of respect for her privacy I wont be specific but I will say that they are reasonable and not as pricey as you might expect). She explained the entire process to us from start to finish, she explained not only the conveyancy process but the mortgage application and re-mortgage process, and gave us a realistic timeline for completion. We were shown a comparison of rates from different lenders and weve actually ended up with a better rate than if we had just gone to our bank like we were originally going to. No query that weve had has been too much trouble for her to answer and shes just generally a lovely person to deal with. We have also dealt with Amanda who has been liasing with the seller/sellers solicitor and dealing with chasing up documents and again we couldnt be happier. Weve been kept fully informed of developments on a regular basis. Definitely recommend Megan as a broker, it was absolutely the right decision for us and her services are spot on !

  • Deborah Gwanzura

Nothing prepared us for the stress, shock and horror we faced with our previous agent (Cheapmoov) who left our property in disrepair and utterly mis-managed our property. We got to a point where we just wanted to get rid of the property because of the whole situation. We had sleepless nights. I contacted a few agents who weren't exactly helpful but when I contacted Whitegates I wasn't expecting the exceptional level professionalism, support and genuine kindness we received from the whole team. They took on the whole nightmare and turned it around. We have peace of mind and can now literally put our feet up. My advice to anyone trying to get an agent is to be aware that there are some hyenas and vultures out there. We have been fortunate to find a fantastic team in 'Whitegates West Derby' that actually know what managing a property is all about. A shout out of thanks and gratitude to all the staff at Whitegates West Derby.

  • Darren Jones

Whitegates west Derby have gone above and beyond their call of duty in helping me and my family secure a tenancy for my disable daughter , we were helped greatly and navigated through the process with such professionalism , enthusiasm and kindness by James O’conner and Kelly Millward nothing was too much trouble for the them ,they were so fast to respond to any queries or concerns that we had and came up with all the solutions , both James and Kelly are nothing short of outstanding and I can’t praise them enough for what they have done for us ! A truly dedicated team , they really know their business and are a credit to the company , with the experience that we had I wouldn’t hesitate to recommend Whitegates West Derby to anyone needing an agent to deal with a property matter and with James and Kelly they couldn’t be in better hands ! 10/10 , superb ! Darren Jones

  • Carolyn Wilson

We met Gail Roberts and her team in Whitegates, West Derby by chance as we were looking to sell the house we had been renting out for a number of years. In complete contrast to the managing agent we had been using (Entwistle Green in Maghull, part of the Countrywide group), Gail was genuine, straightforward and very helpful. It was a pleasure (and a change) to deal with a highly competent and professional business. Despite the challenges posed by the pandemic, communication was maintained on a regular basis and the sale of the house was completed efficiently, without any fuss or stress. Highly recommended, whether you’re selling your own house or whether you’re a landlord wishing to use a professional lettings agency. We just wish that we’d come across her business sooner.

  • Neil Airey

Having bought and sold through Whitegates West Derby over the last 8 years I have always found the service courteous and professional and the fees are very competitive whilst not compromising on the service. As a landlord I continue to have more than one property managed through the branch and again I have no complaints. The rare issue with tenant payments are quickly followed up and and repairs are brought to my attention quickly and they are able to draw on a wide and reputable group of contractors to fix issues. New annual property reports with description of property state and pictures are are useful addition to the service. An efficient and established agent in the area. Recommended.

  • Chris Howard

Selling a House is recognised as being stressful, however, my very recent experience with Whitegates Estate Agents, West Derby, certainly helped to destress this operation. Caitlin Suleyman was my main contact and kept us informed of all activities on a day to day basis, which resulted in a smooth and successful Sale. Of course there were a few unexpected turns from prospective Buyers, but Caitlin dealt with these in a highly professional, courteous, and timely manner. Many thanks also due to Gail Roberts and Bernie for their help and expertise. This is the 3rd time we've used Whitegates West Derby, and we would highly recommend this professional and dedicated team.

  • Mary Beatham

We were extremely impressed from viewing rental property to moving in day with the professional manner and patience that Kelly Millward from Whitegates West Derby dealt with us nothing was too much trouble for Kelly. She asked her colleagues to ring us with any updates if she was unable to reach her phone. Kelly helped us throughout with any queries we may have had, always getting back to us in a timely manner. Kelly made what was a stressful time for My partner and I so much easier to bear. Thank you so much for everything Kelly we as a family greatly appreciate your help in finding our perfect home. We cannot recommend Whitegates and their staff highly enough.

  • janet relph

My mum has just sold her house through whitegates west dberby from start to finish of what was a very stressful experience through outage staff at whitegates helped my mum.especially Ross who gave her all the time and patience she needed he was always on the end of a phone to help with her queries and worries Also Bernie treated my mum with lots of care and made her feel at ease they all give great customer service ifrom Gail the owner and down to the staff on the floor its a great personal service and both Ross and Bernie went above and beyond to help my mum I would highly recommend this team based on the great personal service you get

  • Douglas Rankin

Ongoing 10/08/21 Thanks to Rebecca for her prompt and efficient reminders for the handling of compliance certificates and maintenance requirements for the ongoing let. Latest tenancy agreement handled for me promptly and efficiently by Jonathan Kavhiza . Part of a continuation of 19 years quality service representing both me and my tenants. 21/04/21 Whitegates have handled a property for me for the last 17 years. They have provided efficient vetting of tenants, inspections, meter reads, prompt rent payments and reminders for gas inspections. Altogether a good service from approachable professional people. Thanks to all - Doug Rankin

  • Julie Wallace

Whitegates west derby are a extremely welcoming place to go to. Highly recommended . Staff are polite,courteous and very professional always returning calls promptly and keeping you up to date with your buying or selling. Megan Davies has been such a big help during my search for a mortgage, getting me the best possible mortage to suit my needs. Megan is very professional and keeps in touch regularly, explaining everything in detail to me throughout the process,going above and beyond for me personally... Megan you are a star. We are in the process of completing our move with whitegates and would fully recommend them .

  • Balázs Pintye

We were looking around in greatly presented house by Whitegates. We book an appointment a bit late due of my work. Gentleman name is Richard gadly helped us book and appointment asap. After we arrived to the property he was right outside the property waited to our arrival. He is great looking gentleman with great knowledge about property and another information about House buy process. He showed us every room and glady answered to our questions. We sorted out everything we had best experience in our life, Richard really know how to impress the customers and show us fantastic customer service experience 5/5.

  • A Williams

Lucie and Joe have been so patient with us whilst helping us find/buy our first home. We are so happy and relieved we put our trust in Whitegates and would recommend them to everyone! Thank you guys so much, it’s greatly appreciated. Megan is now helping us with our mortgage, again, she’s been so patient with us, as first time buyers, asking lots of questions and putting our minds at ease. Megan is very knowledgeable and experienced in her field and has advised us of so much in terms of the best rates, how mortgages work and the best one for us. Overall, we are incredibly happy with our buying experience!

  • Dickson Chau

I appreciate very much the excellent service provided by Whitegates (West Derby, Liverpool). Your colleague, Ms. Caitlin Suleyman, is polite, friendly and helpful. She always promptly arranges property viewing for me upon request. She also keeps close communication with me before and after the viewings. Moreover, she proactively recommends properties to me according to my preference. I feel that I was treated like a friend of Whitegates' service team. Again, I appreciate the excellent service and effective assistance provided. I am pleased to recommend Whitegates to my friends.

  • Johnathan LEE

Whitegates West Derby Estate provides excellent service. The colleague, Ms. Caitlin Suleyman, is decent and professional. It was a time of transition due to sudden departure of other colleague and she picked up the case and follow up promptly. I was frustrated with a serious issue and she and the team solved efficiently. They are always reliable and take the responsibility to facilitate between the vendor and buyer and the solicitor firm. All the requests and inquiries are handled timely and they are always considerate. I am pleased to recommend Whitegates to my friends.

  • Lindsey Hewitt

We cannot fault the quality of service from Whitegates. We changed estate agents to Whitegates as we were very disappointed with our previous estate agent. Within two weeks of our home going ‘live’ with Whitegates we received an offer for the asking price. James has been brilliant and has kept us informed every step of the way. Very professional in everything that they do, including the professional photographer and the floor plans. and I would highly recommend. Thank you again for all that you have done.

  • Becky W

I have recently dealt with Aidan Nesbitt who I am aware is new to Whitegates West Derby. He was so helpful in arranging a viewing on a property we were interested in. He also provided his contact information for us to get in touch directly if we needed anything further so really took ownership. Me and my boyfriend have been looking for a property for a long time and it’s the first time I have felt that someone within the estate agents really wanted to help us find our first home. Thank you so much!

  • Rachel Kehoe

Whitegates West Derby have looked after my properties for several years. They provide a first class service with easy paperwork and payment processes. The regular property inspection reports are great for picking up snags early and also for helping to ensure that the properties are treated well by tenants. Whitegates have been excellent at dealing with tenant issues and have always resolved things quickly. The staff in the office are always friendly and get back to you quickly with any enquiries.

  • Katie vdw

I have been dealing with the lovely Caitlin from the point of booking the viewing for what is soon to be our forever home! Caitlin has been amazing from the get go and has been so understanding of how stressful things are in the current market (and has had to put up with so many phone calls from me!). She always replies to emails promptly and is always ready to help. My experience with Whitegates West Derby so far has been all a stressed first time buyer could ask for, thanks Caitlin!

  • Jack Shipley

I have just recently sold my property through Whitegates estate agents in west derby, the level of service was fantastic, considering I am based in london I thought it would be a difficult process due to not being in the city, but every member of the staff i spoke to was always very helpful with any queries I had. Especially a big thankyou to Gail and Daisy who helped me with everything and more Definitely recommend anyone looking to sell or rent there property to go with Whitegates

  • Mari-kaisa Kankkunen

I am a landlord and Whitegates has been managing my properties for the last couple of years. I have received very good service from the team. Rebecca, Melanie and Jonathan have been dealing with issues with my tenants and repairs. They are always very friendly and approachable and have sorted out any concerns promptly. I most recently worked with Jordan who was very friendly and efficient getting my latest property rented and he kept me updated throughout the process.

  • Carl Wright

As a landlord, I have been using Whitegates West Derby Letting Service for over 15 years and have always been incredibly impressed with their professionalism and attention to detail. Spencer was exceptional in sourcing my latest tenant and over the years both Melanie and Rebecca have been responsive in sorting out any issues that arise. All in all, Gail has assembled a brilliant team that delivers a fantastic service, which I would heartily recommend to any landlord

  • A Google User

I have very recently sold a property through Whitegates. I would highly recommend them from start to finish. Cheryl is a joy, a complete professional , promoting the property to the right buyers, as it was a rental investment. Sarah was so on the ball, with very prompt contact with all parties , very approachable and helpful when I was not understanding the next steps or processes. Everyone I dealt with , leaving messages with , etc were excellent. Thank you all.

  • Tyrone Adams

I was really impressed with the service offered by Whitegates. In particular Ross, from the initial consultation right through the process who was not only very knowledgeable but also very patient. Added to this, Ross ensured I was promptly consulted with for any new properties that could be an option to myself. Also, the initial mortgage meeting was very useful and informative to someone that hadn’t been through the process before. Overall, a great experience.

  • Margaret Huxley

As a first-time renter, the experience and help from Whitegates in Huyton have been remarkable, particularly from Katie and Jordan, they have been an absolute joy to deal with, nothing is too much trouble and their response times to questions from me ( lots of them ) have been nothing short of amazing! everything has been dealt with in a timely, friendly, and professional manner and the high standard of service received from them has been exceptional.

  • Chi Wai Chau

Just bought my 1st property through Whitgate West Derby. Lydia Wilson was really helpful. She had always managed to arrange viewings for us within a few days for several times. Fast response, Friendly and Efficient. She also helped us chasing the solicitors from both buyer and seller side. So that the conveyance process had gone through in quicker way. Lydia's service was outstanding and amazing. Whitegate West Derby is highly recommended

  • Andrew Lee

I’ve found many letting agents really difficult to work with, and to take lots of time over everything but Whitegates were fast, efficient and always gave really quick and useful responses. Our agent was Kelly, and she has been brilliant throughout the process, from viewing all the way through to moving in and beyond - it has been such a positive experience for us moving into our first proper home together and we couldn’t be more grateful.

  • Tom W

I would like to say a big thank you to Richard White. He recently showed us around a property. I have viewed a lot of properties recently with different estate agents however Richard made me and my girlfriend feel very welcome. He had excellent customer service skills and was very knowledgeable about the property. He was able to answer all questions we had and managed our expectations about next steps. He really is a credit to whitegates.

  • Scholastica Osondu

After going through house hunt with several agents without good result, I then spoke to Gal at white gate who booked me in to see the beautiful Megan (mortgage adviser). Megan did all paper works, So within one week of viewing, choosing one of the houses, my mortgage was approved. I couldn't believe that was possible. Thank you Megan for all your quick responses and understanding, you and the whole team at Whitegate West Derby rock

  • Kenny Chen Barraclough

I booked several viewings and White Gate was the first to respond. A lady called Caitlin was very reponsive to book my initial viewing request. A gentleman named Richard was very professional showing us around the house, well-prepared for questions and knowledgable about the house. The communication after was also really good. It was a very pleasant experience overall and thank you for ensuring a smooth and stress-free process.

  • faiq rasheed

I have had the pleasure of working with Kelly at Whitegates and couldn't be happier with the professionalism and quality of service she has provided. The entire process was made as easy and stress free as possible from start to finish and nothing was too much trouble. Communication was excellent with continuous responese. I would highly recommend Whitegates (particularly Kelly) - excellent, friendly and efficient service.

  • James Garner

After looking at many different properties Spencer and the team at Whitegates West Derby were miles apart from anyone in terms of professionalism, service and communication. Nothing was ever too much; from the first virtual viewing of the property to exchanging keys Spencer and the team made everything so painless. Electronic DocuSign and online snagging reporting were great and easy to use. Would recommend to anyone!

  • Kurt Yates

I really cannot fault Whitegates estate agents, West Derby, Liverpool. Caitlin Suleyman, Bernadette Connolly, Megan Davies, Lucy Noble and Joseph Harding have looked after me with such kindness and professionalism. The level of service provided from all of the staff is second to none and I'm so glad I chose Whitegates to sell my property. I will not hesitate to use them again and I can wholeheartedly recommend them.

  • John Mc

Megan Davies helped my partner and I with sorting a mortgage for our first home. While the process is not yet completed, the service so far has been excellent. Megan has always been quick to get back in touch with any queries we’ve got, and did a lot of the leg work without either my partner or I needing to be there, saving us a lot of valuable time in what can be a stressful journey. Thank you Megan!

  • Marcel Blaszkiewicz

i have already bought house with Whitegates Estate Agents. I view my new house on Saturday and on Tuesday I received news my offer was accepted. I love you Leeanne. She is lovely, friendly and very very fast. Team understands seller and buyer and do everything to make both of them happy. I am going to move to Liverpool to my new house very soon and I hope I will meet more people like Leeanne there.

  • Andrew McEvoy

I’ve just attended a viewing of a property with Richard White and was so impressed with his professionalism and customer service. I have been an Estate agent for 12 years so understand that viewing agents can be underprepared and lack any knowledge but with Richard this wasn’t the case and I can see that Richard is a real asset to Whitegates West Derby and I look forward to meeting him again

  • Damian Rigby

I've been using this branch of Whitegates as a landlord for a few of years now and I have been impressed by their service and professionalism. They were particularly helpful in dealing with the aftermath of a devastating flood I had in my property. The staff are friendly and helpful and, in my recent dealings, Melanie has been very prompt and efficient in responding to e-mailed queries.

  • Jackie Collins

We met Lydia and my partner thought we had all know Lydia she so easy to talk too as well as being professional and answering all our questions she will be a great asset to the whitegates team she processed to tell us she had only been there 8 months and you would not have thought that she was very confident  I hope she will do well she certainly friendly and confident enough to go far

  • Michelle Keeley-Adamson

Excellent customer service from the sales team at Whitegates West Derby branch. We have been particularly impressed with Ross, Richard and Aidan, who have been endlessly patient and helpful whilst we navigate finding a house. All three have been incredibly responsive, professional and knowledgeable and have been a pleasure to deal with. Thanks for all of your help! We appreciate it.

  • Yvonne Breen

I am in the process of selling my house now and would just like to say a massive thanks to James. He has been amazing from start to near finish - keeping me upto date every step of the way and contacting me when things need to be chased. I have been massively impressed by his hard work and ability to keep both me and buyers upto date at all times. I would highly recommend him!

  • Megan Bishop

We are in the process of selling a family house through Whitegates in West Derby and Lydia has been amazing.She has guided us and is so helpful with her advice and my concerns.Lydia is always ready to listen and is clear and precise with any details and we are always updated with information.Lydia gives excellent customer service and is making a very stressful process easier.

  • cathy gogarty

From a buyers point of view I was happy From entering the estate agents.Aiden the mortgage adviser has gone above and beyond to find the best product for my specific needs.An absolute gentleman and true professional who listened to what I needed.i would recommend them as a great team work and responsive. I look forward to now finding my little dream home

  • Shy Ted

First time I've used Whitegates to sell a property, but it won't be the last. My contact Caitlin Suleyman is ultra professional, very responsive and quick to pass on information and deal with queries. To be honest, I've had a positive reaction from the rest of Caitlin's colleagues too, so I'm confident that my property sale is in safe and professional hands.

  • Joshua Wong

Although a purchase was not made through Whitegates, I wanted to thank Caitlin who provided a professional and excellent service. She seamlessly organised viewings and answered any questions that I had about the properties. She was very pleasant to deal with and I would definitely recommend her and Whitegates to anyone looking for a property to buy!

  • ESCA EV

I had a viewing booked over the weekend and was met at the property by Aiden who was just the loveliest person! He was very professional but not 'snooty', down to earth, knowledgeable and made us feel welcome. We have viewed tonnes of houses recently with tonnes of agents, but Aiden was brilliant. Can't fault him. Thanks Aiden :)

  • Christella Liverpool

Cannot thank Megan enough for all the help, advice and support she gave us for our first property purchase! Extremly professional, kind and made the experience very personal for us. She saved us so must stress and made everything so much easier. Highly recommend her to anyone :) Thanks so much Megan :) Christella & Adam

  • Lisa Richards

These agents have restored my faith in the private rental system and I honestly couldnt recommend then enough. Gail and the team have gone above and beyond to meet my needs and help me complete my application for tenancy. Responsive, professional and so helpful....I look forward to years of happy renting. Thank you!

  • Samantha robinson

I have rented the property i live in for about 17yrs, Whitegates have always been amazing if i have had any concerns or Issues, Melanie Ryan has been fantastic, with something i was concerned about, she spoke to my landlord who also was fantastic, thank you once again for all your help past and present.

  • Paige Weston

Recently signed my new tenancy agreement with the help of Jonathan, really quick and efficient with getting documents to me and the same with signing. Thank you Johnathan. Have also been dealing with Rebecca & Melanie for various other things, everyone is very professional and quick to help and advise.

  • pauline courtney

I wish to say a Gigantic big thank you to James at WhiteGates, West Derby. Jame's Customer Service was truly outstanding, extremely professional and nothing was too much trouble. James went above and beyond to assist me on numerous occasions, in such a warm and friendly manner friendly mannerange

  • Jan Morris

I am currently in the process of selling a house and can definitely recommend the team at Whitegates. Bernie, Ross and Caitlin have been superb in keeping me informed and advising me at every step along the way, they have made what can be a confusing process into an easier one. Thanks Team.

  • Denis M

Just wanted to thank Kelly who's been a Gem to work with during our move. Really nice & professional + she answered any questions we had as soon as we asked and updated us regularly. She literally made this whole process as easy as it could have been for us so thanks again Kelly …

  • Naomi Hughes

I have been with Whitegates, west derby for over 4 years now and they have always been quick to respond to any requests and always helpful and professional especially Mel who I mainly deal with. Always very attentive and looks after us. Would always recommend them to family and friends.

  • Fleur Johnson

Outstanding customer service and communication throughout my sale and purchase. Mat and Ross were fabulous, patient and assisted me with every query I had. They made both my sale and purchase smooth and stress free. I would highly recommend Whitegates for buying or selling your house.

  • A Jones

Whitegates have been extremely helpful from the start! Always reply to any emails sent, call regularly & are happy to help with anything! Caitlin & Bernie have been extremely helpful, professional & patient! They genuinely care about you finding your dream home! Thankyou Whitegates x

  • Abi W

Having dealt with Spencer and Rebecca I can say that Whitegates West Derby has a professional and very dedicated team. Spencer was very helpful and did his best to facilitate the process. After moving in, I’ve had few questions and points to report which Rebecca got sorted. 5 stars.

  • David Constantine

Recently had a small issue regarding property that I have leased out for a number of years with Whitegates. A quick email to Melanie (Ryan) in the lettings Dept and the problem was quickly, courteously and professionally resolved. A pleasure to do business with all at the Agency.

  • Jack Wells

I’ve had a great experience looking for a new home with West Derby Whitegates. Lucy Noble has really made the experience easy sending me great houses that tick the boxes of the criteria I have asked for. Fast responses and give plenty of notice if viewings have to be canceled.

  • Lou Tompkins

I use Whitegates to rent my property and have been very impressed with the thoroughness of their processes and the detail in their update emails. Special mention to Jordan who has been working on the case and has been great at responding to queries quickly and helpfully.

  • Anna Ni

Recently completed my house purchase and being the first time buyer, Lydia (Wilson) was a massive help to me! She is pretty efficient in solving the problem when i had some issues with the solicitors firm. Happy with all communication effort throughout the process.

  • Shelby Martin

Had the pleasure of having Kelly help me move into my new house. She was very helpful and responded quickly to any emails I sent and all questions I had. The other staff I spoke to at Whitegates were also very helpful and accommodating and were generally fantastic!

  • Monique Blogs

Dominique & Jack here, we are taken around a lovely property by Richard, incredibly personable and professional. Greeted us outside with a smile and answered any questions we had. Friendly and courteous. Would definitely recommend Whitegates after our interaction!

  • Melindar Kaur

We worked with Daisy to buy a house and she was informative, efficient at getting back to us promptly and made us feel at ease with the whole process. We were very pleased with the service she offered and her kindness and understanding went a long way.

  • Rebecca Hounsell

Buying our first home through West Derby Whitegates was so straight forward. Any silly questions I had about the process were answered so quickly and in such a friendly manner by Caitlin. She was super helpful and efficient throughout the whole ordeal.

  • Don Godamune

We requested mortgage advice and the advisor Aidan Nesbitt, was simply fantastic. He is extremely knowledgeable, approachable and asks the right questions to help you find the right deal that suits your situation. Highly recommended. Thanks Aidan.

  • Mary Fitzgerald

Caitlin is a very polite and professional young women. She always replies very quickly with answers to my queries. And I looking forward to a smooth completion of my purchase. I would highly recommend all the staff at Whitegates Estate Agency

  • Lauren Parker

Going through my first home-buying experience & Mat Holt at Whitegates West Derby has been fantastic. From the viewing onwards, he's been so helpful, clear, and checks in regularly to see how things are going in the process. Highly recommend.

  • Gaige Corvo

Recently had an offer accepted for a house listed with Whitegates. Caitlin and Gail have been really helpful, responsive and friendly in assisting me and my partner with the questions we have had in relation to the purchase of our first home.

  • Ben Odama

Great customer service at whitegates as they made it easy for me to rent a place. Katie kept in touch and was really helpful from start to finish. Highly recommend and you’ll definitely be happy if you’re lucky to get Katie on your case xx.

  • Béla Litkei

After looking at numerous properties Spencer and the team at Whitegates West Derby were miles apart from anyone in terms of professionalism, service and communication. Spencer`s service was second to none, he couldn`t do much more to help

  • Alexandra Mora White

We had a viewing with Richard, he was very helpful and gave us lots of information which we really appreciated as we are first time buyers. He explained all the sale process and gave us some useful tips. Professional and friendly service.

  • Stephen Roberts

As a landlord you are always going to question the monthly fees. However the sense of security I now have as a result of the professional management of my property can not be overstated. The rent is collected promptly, regular property

  • Ruth Lewis

Richard showed myself and my parents around a particular property and made us feel comfortable and at ease. Super helpful and professional when showing us around, as well as giving insightful advice. Very happy with the service given!

  • Craig Meskell

Having purchased several properties over the years, this was the first time I've worked through Whitegate, West Derby and it was the easiest transaction of all. The communication, help and support was second to none and the straight

  • Edvinas

I had an excellent experience dealing with Whitegates, both with the mortgage application and finding the right property for us. A special shout out to Aidan Nesbitt for all of his hard work and assistance, thank your for everything.

  • Claire Deane

I viewed a property yesterday evening with Richard. He was very professional, friendly and polite throughout the viewing. I would be delighted to be shown a property by Richard in the future. He is a credit to Whitegates West Derby!

  • Farai Mavhunga

We have an excellent relationship with whitegates. Melanie (Mel) Ryan has been a fabulous support. She's professional, courteous, very supportive and never forgets to return a call. Nothing is ever too much trouble for her. ~Winnie

  • Laura Maloney

I recently bought my property from White Gates in West Derby. The main person I dealt with was Matthew Holt and the service he provided was excellent. Matthew was very accommodating as he would chase Solicitors, ask the vendor any

  • Jon Smith

I am a tradesman that has been working for Whitegates for over 10 years, they demonstrate a first class approach to looking after their Landlords, Tenants and trades, and are a great company to do business with. Michelle Standish

  • Richard Conduit

My experience with Whitegates has been first class. I cannot recommend Melanie Ryan highly enough, always available and professional. I have no doubt that anyone dealing with Mel with have a first class experience. Thanks Mel!

  • Anthony

Bernie was very helpful while I was looking for a property. I have since found a property in another area but wanted to say how helpful Bernie was and if anything changes I’ll back back to Whitegates to find another property.

  • Lucy Clark

Lovely experience today viewing a house with Richard who made us feel at ease as first time buyers on our first ever house viewing. Would definitely recommend whitegates west derby for anyone looking to buy their first home.

  • Rosa Harrison

Massive thank you to Richard who has been extremely helpful with our house viewings. He answered questions in great detail and was attentive and resourceful for us during our journey of looking for our first home.

  • Natalie Reaney

We have used Whitegates, Huyton, twice to purchase and sell a property. We found the team, helpful, professional, efficient and kept us well informed at every stage. We would recommend their services.

  • Enda Treanor

In the process of buying a house and have dealt with Richard at Whitegates. Very professional and has been quick to recommend new houses that are coming on the market. A great service to date.

  • Ronan Kelly

Excellent Service for Many years - Melanie Ryan has supported us through many tenants in a seamless manner and I would highly recommend Whitegates as a letting agent, they are second to none.

  • LILY HARRISON

Richard was super lovely and helpful. He explained everything and answered all of our queries. The estate agents as a whole were really efficient at arranging our viewings. Fab service!

  • Rebecca Taylor

Very professional and helpful service received from the lettings team! Katie was very helpful and answered all of our queries promptly regarding our move in date. Thankyou!

  • Laura Donohoe

Katie has been a pleasure to talk to, she’s been really helpful and approachable. Thanks Katie!

  • Darren Gallagher

James Devonport Has been absolutely brilliant from start to finish would recommend 100%

  • Calvetti Clothing

Absolutely superb customer service, honestly couldn’t fault it! …

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