Rent A Car Vancouver | Car, Van & Truck Rentals Marriott Pinnacle

80 reviews

Vallet Parking : The Marriot Pinnacle Hotel, 1156 W Hastings St, Vancouver, BC V6E 4R5, Canada

rentacarvancouver.com

+16046891231

About

Rent A Car Vancouver | Car, Van & Truck Rentals Marriott Pinnacle is a Car rental agency located at Vallet Parking : The Marriot Pinnacle Hotel, 1156 W Hastings St, Vancouver, BC V6E 4R5, Canada. It has received 80 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday8AM-6PM
Tuesday8AM-6PM
Wednesday8AM-6PM
Thursday8AM-6PM
Friday8AM-6PM
Saturday8AM-6PM
Sunday8AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Rent A Car Vancouver | Car, Van & Truck Rentals Marriott Pinnacle: Vallet Parking : The Marriot Pinnacle Hotel, 1156 W Hastings St, Vancouver, BC V6E 4R5, Canada

  • Rent A Car Vancouver | Car, Van & Truck Rentals Marriott Pinnacle has 4.7 stars from 80 reviews

  • Car rental agency

  • "I had the worst car rental experience here"

    "My go-to car rental service when I’m in Vancouver"

    "Booked my car with no problems"

    "You CANNOT rely on the reservation on their website"

    "Came in with no reservation and the person at the front said to wait and they will help us"

Reviews

  • Chise Nishide

I had the worst car rental experience here. I booked a car 6 days a head excited for a day trip the I had planned. But night before the reservation, I recieved an email (less that 24 hours before the booking time) telling me that the car wasn't available due to short notice. They require customer's to give them a 72hours notice for cancellation, but they they can cancel customer's reservation less than 24 hours? That doesn't seem professional to me. On top of that, the man at the desk didn't seem sorry at all for the short notice of cancellation on their side. I asked if they had any other cars available and they said there was a car that was available for double the price of the car I had booked and told me to pay that in full if I wanted to rent it. No compensation whatsoever. I had to go to a different car rental since they weren't willing to do anything for me to help out the situation. Will never rent a car from here.

  • Maria Cecilia Tan

My go-to car rental service when I’m in Vancouver. They have the friendliest staff. When I get my rented cars, they’re always clean and smell sanitized. After retuning my car in their Richmond branch, the guys offered to take me to the airport. That’s the best part - no shuttles like the ones from big car rental companies. They use the same car, with your luggage still in the car (no more loading and unloading in shuttles) and they take you straight to the airport. So convenient! Will definitely rent from them again on my next visit.

  • T'ai Simm-Smith

Booked my car with no problems. They even helped accommodate me as I did not have $500 on my CC. I put $250 on my CC and paid a $250 deposit by debit. I was told that after I drop the car off to come back the next day to get my debit deposit. When I arrived they told me a story about contacting finance department for me to get my debit deposit back. I was told to wait and it took only 15 min for them to refund my deposit. All in all good customer service. I would rent from them again

  • Tamisa Huangwongsri

You CANNOT rely on the reservation on their website. You will get a confirmation email for your rental car, but a last min cancellation email at 7pm on the day before your pick up. You can try calling them and they will tell you they have availability and asked you to book online, just to get a last min cancellation at 7pm the day before AGAIN. Save yourself the last min stress by booking somewhere else.

  • J V

Came in with no reservation and the person at the front said to wait and they will help us. An hour goes by and he said that we should go to the main office to get help, which he couldve told us earlier. Poorly run and only 1 person working on a busy weekend, especially a lot of people came in and had reservations. Go to the car rental across the street, quick and efficient process over there.

  • G Y

Smooth easy service, upgraded my car for free (“premium small car” originally Corolla but received a Nissan Kicks instead”). No complaints - car was clean and smelled nice. Declined their insurance since my credit card had coverage. Took maybe 30 minutes to pick up and 15 minutes to drop off with drop off service to airport. Booked on Expedia. No complaints.

  • Henrique Miamoto

The Robson street store wasn’t working and I need to wait 2h to rent a car. It’s an Elantra, the car has a lot of scratches and a piece of wood to fix the plate. I’m felling disappointed, don’t believe in the announcement. The price is expensive on store, take care and ask for the website price…

  • H. Chan

I rented a Corolla with winter tires with West Coast. The handling staff was friendly and the car was clean with new perfect conditions. The manager gave me a discount for renting over a week. I was happy with the good rates, friendliness of the manager and cleanliness of the car.

  • luis gonzalez

Excelente servicio y todos muy amables siempre nos ayudaron en todo momento el carro muy limpio y prácticamente nuevo definitivamente volveré a rentar aquí la siguiente vez que vuelva a Vancouver muy buena opción con muchas opciones de carros desde baratos hasta exóticos !!!

  • kevin dsouza

Had a great experience renting a car from them. Seamless pickup and drop off. The cars are in great condition and drive well. The renters are very friendly and accommodative. I would recommend this rent a car location to anyone who wants to rent a vehicle for a getaway.

  • Jamal Hyder

Very friendly guys. My experience was very pleasant. Prashant picked me up from airport. He was very friendly and helped with the luggage when I told him I had a bad back. Then Rashid dropped me at airport. Very nice fellow again. I would recommend them very much.

  • Lisa Ip Eizenga

Great experience. Friendly service. The car was clean and good to go. We had to put windshield wiper fluid in but no big deal. The weather necessitated extra fluid. Airport pick up and drop off makes things easier for us! Thanks! Good job guys!

  • Aaref Chini

I was served by Zi Shaan and Ez and I must say they were awesome! Very helpful and customer oriented. I received the car right on time and it was exactly what I had requested for. The SUV was in perfect condition with good multi season tires.

  • Cristian Tesoro

Amazing Service - staff was super helpful, and patient while we tried to install the car seat we rented. Friendly, cost efficient - couldn’t have asked for better service. Rasitha helped us the entire way and did a great job!

  • Gurie Sandhu

Rented car from them. quick service and affordable prices. they have good deals.happy to visit them again. Rasitha picked me from the airport and dropped me off after i return rental. excellent service highly recommended.

  • keii05

They are very professional and very accomodating. Staff were also very personable i.e. playing with my daughter while we wait for the vehicle. Went above and beyond to keep us comfortable while waiting for the care

  • Nadine Nevitt

I had such a great rental experience with Priceless. They even dropped me at the airport after my rental and were so accommodating. Will be using them again soon!

  • Harman Arora

Very convenient location in Downtown Vancouver at Marriott. There were no surprise charges. Shakoor provided the best customer service.

  • Frederic Marcil

Great service, got an upgrade on the car as well free of charge. Very professional and the staff took us to the train station after.

  • Jacqueline Blazeichuk

Very easy to book. Lady at the desk was very nice and patient. Overall very happy with my experience renting a car

  • GUrprit Gill

Excellent service! Cheapest prices in town! Will come back again!! Rasitha helped me with the car!

  • Jérémie Gagnon

Très bon service. Expérience impeccable Un merci spécial@ Rasith pour son assistance hors pair!

  • Greg Terry

Great experience with entire staff. Budika was awesome with our transfers. Highly recommend !

  • Cobby Cobb

Awesome experience. The guys upgraded my car free of charge. I will definitely rent again

  • Sid Yaz

Prashan was amazing. Very helpful! Amazing car! Amazing service. Definitley returning

  • Priya Bandara

Fantastic car rental service- great customer support and excellent vehicle selection

  • Michael Harms

Good service, good price. Fast and a good car. Can't ask for more.

  • emmanuel coronado lopez

The car was very comfortable and best of all was beast service

  • Chen Jia

Nice service, fair price, super clean car and friendly staff!

  • Husein Mulla

Highly recommend renting from here. Rashid was very helpful.

  • Nishit Rawat

Ranted a car from them - good service and good new vehicle

  • Mateo Trevethan

good service, they provide the rentals that fit your need

  • Kevin Truong

Great customer service, and car runs smoothly.

  • Daniel Boghen

Perfect transaction. Don't hesitate to rent.

  • Jesse Colosimo

These guys are great! I highly recommend.

  • Russell Vallee

Easy pick up and drop off. Kind staff.

  • Mostly Error

Everything was great. And very simple

  • Christian Lay

Had a great time. Service was awesome

  • Mauve Page

Friendly service and easy to book.

  • Young Bae

Very kind and excellent services

  • Ivan Chau

Great service! Would come back!

  • l0reane

Good service and best prices

  • Cliff Robert Casumpang

good service and fair price!

  • Yu Zhao

Very fair price and good car

  • Yong Chuan Tan

Nice car and good condition

  • Guido DeMedici (PhD MSc ret CDR)

Smooth and friendly service

  • Dan Smith

Very good service reliable

  • Ashley Arnold

Great car rental service!

  • Tatiana Sarmina

Great customer service.

  • Nicole Jones

Affordable prices

  • John P

Excellent service

  • Noth man

Great service

  • Jesus Peguero

Gran servicio

  • Mike Paiva

Time wasters

  • Dong Pham

It's good.

  • Rasheed Al-Halabi

Very nice

  • imaan khawaja

Amazing!

  • John Shmigdalesa
  • Marco Graziano
  • Peter D
  • george kurian
  • Richard Sabuero
  • Sina Pezeshki
  • Ali Dahmani
  • Harinder Nanrhay
  • Richard Cabacungan
  • Maylin Wang
  • Cynara Cahoose (CC)
  • Bamshad Bashirtash
  • joe ramos
  • Naushad Ali
  • Don Walton
  • Tyler Vekved
  • Chloe Yu
  • A. Vetter
  • Robert Gerow
  • Aamir Sakarwala
  • Clem bielefeld
  • Richard McPhatter

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