Rodan Jewellers

525 reviews

4376 Main St, Vancouver, BC V5V 3P9, Canada

www.rodanjewellers.ca

+16042981880

About

Rodan Jewellers is a Jewelry store located at 4376 Main St, Vancouver, BC V5V 3P9, Canada. It has received 525 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday10:30AM-5:30PM
Tuesday10:30AM-5:30PM
Wednesday10:30AM-5:30PM
Thursday10:30AM-5:30PM
Friday10:30AM-5:30PM
Saturday12-5PM
SundayClosed

F.A.Q

Frequently Asked Questions

  • The address of Rodan Jewellers: 4376 Main St, Vancouver, BC V5V 3P9, Canada

  • Rodan Jewellers has 4.9 stars from 525 reviews

  • Jewelry store

  • "10/10 experience and I have already recommended Rodan to everyone and anyone who would listen"

    "I had a very great experience with Rodan Jewellers with resizing my wedding and engagement rings"

    "Fantastic jewellers, I always receive amazing customer service every time I come in!! From Deborah, Arturo and the owner I didn’t get her name but they are all very nice"

    "I am beyond thrilled with the service Rodan Jewellers provided! I had to get my engagement ring resized (which used to belong to my grandmother) and was worried if this would be possible due to how old the ring is"

    "I’ve recently relocated to Vancouver, but have now had the pleasure to work with Rodman Jeweller’s a few times"

Reviews

  • Nicole Ho

10/10 experience and I have already recommended Rodan to everyone and anyone who would listen. My partner and I had such an incredible experience having our engagement ring custom-made here, and I cannot reiterate how incredible their work is. TL;DR - fantastic customer service, beautiful custom work, many options for lab and mined diamonds, and general metalwork magicians. My partner and I walked into their store on a whim in Spring 2022, looking at potential options for our engagement ring. We didn't really have an idea yet of what we wanted and were a little intimidated by big box jewellery shops. We were greeted by Arturo and spent the next 2 hours at the store looking at settings, materials, carat sizes, and shapes. There was never any pressure to make a decision there. Arturo said that this ring is a forever piece so we should take our time finding something that we really want, and that was quite a refreshing take. Throughout Spring and Summer, I tried rings at different retailers but none of them even came close to the experience we had at Rodan. I did try on a ring that I liked and remembered that Rodan does custom designs so I sent photos to Arturo to see what they can do. He replied quickly and had their artist whip up a CAD design for my partner and me to review. It was identical to the photos and had the exact customization that I wanted, and quite truthfully it felt like it was too good to be true. Only it was true, and it did look that good. The turnaround time was less than a week. After putting our stamp of approval, the Rodan team created a clay mould for me to try the model ring on. In the Summer, we went to the store to try the model ring on in combination with the center stone. There were many options at different clarities, sizes, and shapes, and there wasn't one that quite hit the mark. We asked further if they were able to find something that we wanted and they were able to source what we wanted. The turnaround time was pretty quick after that and we picked up the final product in about 2-3 weeks. I don't think that I can rave about my experience any more than I already did in this review. If you are considering custom-making your engagement ring, please check out Rodan.

  • Janyn Balala

I had a very great experience with Rodan Jewellers with resizing my wedding and engagement rings. When I entered the store on a busy Saturday with my husband to consult with the ring resizing, I was a bit worried that we were going to be ignored. However, even though all the associates were busy with a customer, they let me know that someone would be right with us. I appreciated that a lot as I felt like they cared about each customer in the store. The service was amazing. The associate really took her time with me to make sure my rings were going to be resized correctly. She did not rush her service even though there was already a line forming behind my husband and I. When I got quoted with the resizing, the associate took the time to explain the reasoning behind the quote pricing and what would happen to the rings. They cleaned the rings also at no added cost! It looked better than when I handed it over to them! It also look less than a week to finish the resizing (3 days to be exact). In all, I will definitely come back to Rodan Jewellers for fixing my jewelry. I recommend them to everyone looking for a local jeweler in Vancouver. There is a reason why they have been in business for so long and why it's busy at their store!

  • Bre Y

Fantastic jewellers, I always receive amazing customer service every time I come in!! From Deborah, Arturo and the owner I didn’t get her name but they are all very nice. I bought my Tacori wedding band here and was looking at a Tacori pendant also, I decided to hold off on the pendant. A couple weeks later Deborah emailed me to let me know the pendant was 40% off, I asked her to put it on hold and came the very next day to buy it. I wore it on my wedding day. I’m now looking at another Tacori band and Arturo followed up as he said he would and looked into some prices for me. Its great knowing that they follow up with you, when they say they will. I just picked up my wedding band from having the rhodium plating done and it looks just as beautiful as the day I bought it, thank you! I was a bit sad that Rodan moved from Brentwood mall to Main Street as it takes me 40 mins to get there, however it’s definitely worth the drive to come here and now I make a day out of it and visit the other local shops on main st. I love that Rodan Jewellers is locally owned and not a corporate company, the service and quality is 5 stars!! Shop here and you won’t be disappointed!

  • Krista Porter

I am beyond thrilled with the service Rodan Jewellers provided! I had to get my engagement ring resized (which used to belong to my grandmother) and was worried if this would be possible due to how old the ring is. The band has a couple notches near the diamond that are part of the design and it was important to me that the detailing remained prominent. The staff were extremely kind, polite, professional and patient as I asked questions which was highly appreciated. They carefully took measurements of my finger multiple times to be sure the new ring size would fit comfortably. My ring was ready the next day!!! Much sooner than expected! And it looks STUNNING!! They cleaned the ring which breathed a whole new life into it and I cannot stop admiring their work. Rodan Jewellers also offers polishing services which I will be sure to check out in the future. I would highly recommend Rodan Jewellers to everyone! Thank you so much for your fantastic work and service!! :)

  • Blair Buchanan

I’ve recently relocated to Vancouver, but have now had the pleasure to work with Rodman Jeweller’s a few times. I had originally overlapped for them 2 years ago when I was on the hunt for an engagement ring for my now wife. A wonderful sales staff by the name of Deborah was so helpful and lovely in helping me navigate the many beautiful options they had, and helped me find a beautiful Tacori Ring that I ended up customizing with a Sapphire centerpiece stone. Ever since then, their customer service has been absolutely incredible, some routine cleanings to even helping us out with a loose stone that accidentally had come out, their team of professionals have always taken great care of us (special thanks to you Arturo!). They have an amazing selection with great customer service, and have my business for life. I’ll be looking forward to the next time I swing by for something new, can’t recommend them enough!

  • JB Mason

Rodan came highly recommended and I understand why. The customer service was fantastic. I had a fairly clear and specific vision for an engagement ring, and Arturo assisted me every step of the way. The quality of their selection was great, and the option to fully customize a piece was a wonderful option. I ended up finding a perfect setting in their showroom, but wanted to have a gem centre stone, as well as adding an additional alteration. The correspondence was quick and clear, making the whole process so easy. The ring ended up being everything I had hoped for and more. My fiancé has said several times she thinks “it’s the prettiest engagement ring anyone has ever gotten.” If that’s not a glowing review, I don’t know what is. We can’t wait to go back and shop for our wedding bands. I will definitely recommend Rodan to anyone I know looking for jewelry.

  • Tracy Johnson

I definitely highly recommend Rodan Jewellers! I have had two beautiful custom Charles & Colvard Moissanite rings and a pendant designed and handmade by Rodan Jewellers. The quality of the workmanship, design and styling of each are outstanding and I love them. Mitch created unique pieces that I will treasure for my lifetime. Rodan truly knows how to take their customer’s vision and make a beautiful piece of jewellery. I have also purchased several pieces of standard jewellery (watches, chain, man's necklace) and had multiple pieces of jewellery repaired by Rodan – they are quick and exact and I appreciate their great, friendly service, they always treat me like family. They are on top of the newest styles and have awesome brand-name lines. Rodan Jewellers always seem to have and know exactly what you need - you should go see them!

  • Liz Park

I am not normally inclined to leave a review, but I'm so happy with the stellar service received from the Rodan Jeweler. My boyfriend and I happened to be on Main Street during a date when we discovered this gem of a jeweler, which was on the last day of its promotion for engagement rings. We had been searching for engagement rings before this visit, but the search proved unfruitful, so we decided to give this jeweler a try. We were then pleasantly surprised by the professional service of Marian who showed us different rings of different designs. She never pushed us for any purchase and took her time to show us many selections. Caroline was extremely kind and walked us through all the offers, explaining everything in great detail. Thank you Marian and Caroline for your service! I will be sure to recommend Rodan to anyone who asks.

  • Anna N

Came to get my engagement ring resized which I was happy they were able to complete within the same day. I had no clue how much it normally costs, but based on my friends reactions I paid a lot more than average. I was told it was due to the stones on the band plus the center diamond wasn't straight. I couldn't tell with the center diamond but okay I was just happy it was done the same day. The downside was the rings they have to try on for sizing are fairly thick bands which in hindsight when taking off is harder than my petite band. I wish they would have realized that and made a better suggestion with my ring rize. That being said, I did want to go back to resize it there as they did a good job. Emailed in March to book another appointment to ensure it could be done the same day again and never ended up getting an appointment.

  • Spencer Russell

I have mixed feelings about this place. The people on the inside are fantastic and kind enough. I brought my watch here initially for a minor repair; but when I received it back it started falling apart... I brought it back, and sure enough they fixed it for free! But then when I received it back this time, water started getting into it... Again, they fix it for free - hooray. But this time I don't even know how somebody could accidentally do this. The black 50 has been scratched out on the face. And the size has been increased..? I'm just disappointed honestly. It's embarassing coming back in over and over and and receiving new issues. I don't know if the watch maker is just having a laugh with me, but I don't think it's very funny. This isn't even my watch, so I feel terrible.

  • bennyhewitt

Could not be happier with the experience that I had with Rob and the Rodan Jewellers family. I was looking for a family owned local business to help me with purchasing an engagement ring and from the first time I stepped in until when I walked out with the finish product - I felt very comfortable that I got the very best ring that I could have. Rob took the time to walk me through the entire process, explained all the variants, characteristics and traits of diamonds and rings; no question of mine was ever too silly. His level of service was absolute, even taking care of the order on his days off. My now fiance was gob-smacked with how beautiful the ring was and I owe it all to Rob and his family. Cannot recommend Rodan Jewellers enough - thanks again Rob!

  • Sarah Flynn

I had an amazing experience at Rodan Jewellers Vancouver. I recently inherited my Grandmother's Wedding rings, but they needed to be resized and restored before I was comfortable wearing them. Rob spent time with me going over all my options and what the estimated costs would be. He made the most wonderful suggestion to fuse the two rings together to make them stronger (as opposed to building new bands) which ended up being a modest cost-saver as well. I'm so glad we were able to restore them without altering their design. They look brand new again! Not to mention the fact that they were able to complete the restoration in under a week, right before Christmas! Rodan Jewellers really goes above and beyond for their clients. Thank you again so much!

  • Beth Chang

My experience with Rodan Jewelers was phenomenal! They were recommended by the expert who appraised our family heirloom, and we are SO glad he did. Everyone at Rodan was so friendly and helpful. Deborah helped us throughout the entire process answering ALL of our questions (we had a lot!). Rob, Mitchel and Brian were able to help me create my dream engagement ring. Rob offered us his ideas and expertise on a very personal level and was able to explain every bit of detail with us. My fiancé and I will be back very soon to have our wedding bands made! If you have a family heirloom you are looking to reset or looking to customize your engagement ring, you definitely need to visit Rodan Jewelers. You won't be disappointed!

  • Carl Rochon

We had been looking for engagement rings for awhile but after meeting Sergey, Rob and the whole Rodan Jewellers team, their customer service had us returning and we knew we wouldn't shop anywhere else. They were patient, knowledgeable and understanding of our needs and desires. This friendly, courteous and professional treatment remained over our numerous visits. We were never pressured and Sergey's commitment to our satisfaction was his most important focus. We can't say enough positive things about our beautiful Tacori engagement ring and matching band. It is stunningly beautiful! Sergey made it all possible! Thank-you for being a part of this memorable experience! It made the ice castle proposal even more special!

  • V

Morning of wedding anniversary #23 and inspiration finally came through - put together a custom piece to add to the Love Lock Sculpture at Queen Elizabeth Park. In a panic, searched for custom metal engraver in Vancouver and found Rodan Jewellers on Main Street, just a few minutes away from QE Park. Carolyn took my inquiry, and then called back to confirm they could do it. Really wanted it back same-day so we could attach the piece at sunset. Carolyn and the team at Main Street came through, and I was able to pick up just a few hours later! Super impressed with the service, and they have some exquisite pieces on display. Will definitely be coming back for something more posh for #25.

  • Marie Aguilar

My compliments to Marian and the jewelery technician for the excellent service provided to me last week. I walked into this location with the object of simply getting a quote to resize my engagement and wedding bands. Marian greeted me warmly. Her kind manner and professionalism made me feel that my rings would be safe in their care and that the job would be well done. I decided on the spot to move forward with the repair. My rings were ready as promised. They exceeded my expectations. You can't tell that any work was ever done on them. They look brand new. I am highly pleased. You have definitely gained a new customer who will refer all of her friends to Rodan Jewellers.

  • Camila Swinyard Lara

We first found Rodan when looking for a new band for my engagement ring as I wanted to change the original one. They were the nicest/ most reasonably priced place we could find and made it super easy to work with them! I found another ring with a band I liked and they made it for me out of platinum + added a different rock to the existing band! Great service leads to repeat customers so we went back to shop with them for our wedding bands and again where met with really good service! Everyone we have spoken to is extremely nice, helpful and always ready to help. I also love that they polish and clean my rings when we take them in.

  • Izzy Kim

I HIGHLY recommend Rodan Jewellers to anyone who is looking for top quality service and expert knowledge when it comes to fine jewelry. They were absolutely amazing to work with. It also helps that they've been in the business for decades, and it REALLY shows. We worked with Carolyn who helped us create our own custom design, and provided us with regular updates on our revisions until we got the perfect product! We couldn't have asked for anything better. Rodan's warranty and coverage policies are also the best in the business. We will be going back for other pieces in the future!

  • Willa Rowan

Rodan did a wonderful job with putting a lab-grown Chatham sapphire into my 100-year-old family heirloom ring. The hand-milgrained detail is just stunning and the ring looks so fresh and updated. Besides the jeweler's great work, I mostly came on here to give the biggest thanks to Carolyn! She was so helpful in listening to my ideas and guiding me towards a plan for the ring. She was knowledgeable about options and walked me through all the price breakdowns with absolutely no pressure or pushing, just to help me find something that would work for me. Would definitely come back!

  • Mala Muniswamy

We had an amazing experience working with Arturo at Rodan Jewellers. Together we created the most unique ring of my dreams. I’m sure Arturo will remember my ring and me for the in-numerous questions I asked him in the process. Thank you for your patience Arturo, you made me feel comfortable. Thanks to the design team for bringing my vision to life from the day of drawing it on a piece of paper to the wax models to the final product and with a quick turnaround time. I enjoyed creating my engagement ring with you. ❤️❤️❤️

  • Carlos N

What a wonderful store! I spent a few weeks looking for a store that could help me with a design for an engagement ring. All the big name stores felt cold and not so personable. Luckily, I was referred to Rodan by a family member and wow what a surprise! Carolyn helped me through every step of the way and gave me the confidence to go fully custom on a design. I could not have asked for a better experience from her and the other staff. Thank you for everything and I’ll be sure to come back in the future! Happy Holidays!

  • Kelly Courtenay

Wow. I cannot say enough about the amazing service I received today. I came in today with my sister in law and wanted to inquire about altering or upgrading my ring. Rob was so amazing giving me so much information about how they could help me. They made me not feel pressured at all about a timeline or purchasing anything but the more we chatted and looked at rings we found the perfect stone and setting. I would recommend this family business to anyone I know looking to purchase or custom make jewellery in the future.

  • Avril Trudeau

Thumbs UP...very friendly and helpful customer service! I just had a complex ring resized. It was not a 'straight-forward' but after discussing the options we went with the one that would render the most flawless outcome. The work was beautifully done, everything in tact including the engravings inside the 'rings'. The ring was perfectly polished. I will most certainly turn to Rodan for future jewellery work or perhaps to purchase jewellery in the future. They have some amazing pieces in their store as well.

  • Jastine Aguilar

I broke my custom necklace in half so a friend of mine recommended this place. I came in on a Saturday with my boyfriend to get his necklace fix as well. Rob (manager) said it should be done within 3 days since they are close Monday. My boyfriend asked if it can be done by Sunday cause he leaves for out of town. Rob said he will try. After an hour, I got a text that both of our necklaces are ready for pickup. It was a very quick transaction but such a pleasant experience. I'd give 10 stars if I could

  • Samantha Smith

Mitch made my engagement ring from a family heirloom. He is the best! look no further for a jeweller. He worked with me to discover what I wanted, and my partner so the final product was still a surprise. Not only was it gorgeous and exactly my style, Mitch even incorporated the activities I love and do with my partner into the ring. There is a tiny BICYCLE on my ring. Like how is that even possible? This store is amazing. Lastly they are having a sale this week. Check them out

  • Francis Liang

I brought in my engagement ring to make some alterations and Rob was very informative and observant to see all the flaws of my ring that he could help with. Rob is very knowledgeable and able to help me make my ring perfect. They were able to do all the alterations in one day. Very quick service! The rest of the staff are very polite and helpful in making my visit a great experience. I would only come here for all my future jewellery needs. Highly recommended!

  • Jeanine Schultz

I brought my wedding band to Rodan to be resized after I lost a lot of weight. They were able to do the resizing same-day, I dropped it off at 10:30 and it was ready at 3:30. My ring looks incredible, they were able to size it down without losing any of the engraving or the inscription. The price in the end was a little less than the original quote as well which was nice. Overall I’m so happy with the service and my ring fits perfectly and looks beautiful.

  • Kaelynn Frankish

At Rodan Jewellers, Carolyn and the Davidson family made our visit an unforgettable and delightful experience. Right from the beginning, their reliable advice and astute observations instilled a deep sense of trust. We want to extend our heartfelt thanks to Carolyn, who demonstrated incredible patience during the entire journey, ensuring a truly personalized experience. We genuinely believe we've found the ring of our dreams and are absolutely thrilled!

  • Daniel B

I bought my fiance engagement ring here and the whole from choosing to getting the size right has been amazing. My fiancé loves her engagement ring and I couldn't have picked this well without the help and support I received at rodan. I originally got the ring sized to a 4 and it ended up being tight over her knuckle. The excellent staff at rodan helped us find the right size and sized it in less than 3 hours. I would recommend shoping for rings here!

  • Trevan Wong

A beautiful store, well lit, and with a wonderful selection of high quality handcrafted jewelry. I walked in not knowing exactly what I wanted and Arturo patiently walked me through a number of options. I finally settled on a beautiful necklace with a unique looking setting of 18 karat gold and diamonds. It was gorgeous and my friend loved it! If you are looking for a nice piece of jewelry, I would highly recommend checking out Rodan jewelers.

  • Dillon W

Arturo was very friendly and personable. We originally came in to resize my fiance's engagement ring from another jeweler. But Arturo found a better and budget-friendly solution (adding prongs instead) we were so impressed that Arturo did not try to upsell us, that we knew we trusted him and Rodan to make my custom wedding band. And I'm in love. It's perfect and well-priced. Thank you, Arturo and the rest of the Rodan Jewellers staff!!

  • Nixie Knox

I think their, very professional, service deserves 5 stars but I struggle when the cost to repair a clasp or enlarge a ring is more than what I would have been willing to pay for the entire piece new. Jewelry repair workers must be really rare and expensive here. This problem is not unique to Rodan. I have been unable to find a place nearby to size a ring for less than $200, I guess that’s why everyone just wears junk jewelry nowadays.

  • Lauren A

10/10. Impeccable craftsmanship and integrity working with me to redesign my engagement ring and wedding band. Mitch was honest in what was most feasible and provided prompt turnaround. Unlike so many other “high end” places, I never felt like I couldn’t trust the quotes. I am blown away with my gorgeous rings and am SO glad I went through with this redesign, something I’d been thinking of for many years but didn’t want to invest in.

  • Dan Bonner

Rodan has been excellent to work with, for the purchase of a Tacori engagement ring, sizing adjustments, inspection and polishing, and recently the addition of a pair of bands. Deborah and the team have been fantastic, super knowledgeable and helpful through each step. For anyone torn between options, Rodan's warranty/guarantee on their products is the best in the business and will ensure peace of mind for decades to come

  • Devon Orth-Lashley

I was so thrilled with Rodan Jewellers service. I needed my engagement ring resized and they had it done the same day! Kind and friendly service throughout my experience. Andrew helped me with organizing the scheduling and Arturo did an amazing job helping me figure out the sizing and preparing everything and Deborah helped my fiancé and I look for wedding bands that we liked! Definitely would recommend!!

  • Jacqueline James

The place was bright and inviting and I never had a hard time talking with their very professional staff. I purchased a beautiful necklace here before for my aunt who is going to live in other country and it was my farewell gift to her. She loved it so much and every time we do video calls, I can still see the necklace shining beautifully on her. I love Rodan's jewelries. They could last a lifetime.

  • Elana Epstein

A certain unnamed high end store wanted to charge me $169 to fix a necklace that was purchased at their store( on top of having to wait 4-6 weeks for it to be sent to Montreal). I wandered into my neighbourhood Rodan Jeweller on Main Street and was quoted $49. It was done in less than two days and did not need to be sent anywhere! And the staff were so lovely and friendly. Happy customer indeed.

  • Alexa Love

Had a wonderful experience finding our engagement/wedding ring at Rodan. Gerry and Marian both helped us, and it didn't take long to find one that I fell in love with. They were knowledgeable and also a lot of fun. I wasn't expecting to find something so quickly, but with the right people and the right atmosphere (great movie soundtrack playlist!), it was easy to make a decision. Thank you!

  • Barry Hogan

5 star experience all around for engagement ring. Rodan made great suggestions based on what I was looking for and allowed me to change design a few times and managed to hit tight deadline. The finished product was incredible! Beautiful craftsmanship. My fiancee absolutely loves it. Also brought back to have resized(my fault) and they managed to have it back in 24 hours! Highly recommend.

  • Paul Colistro

I had an engagement ring custom made here, and it was a fantastic experience. Carolyn was extremely helpful and professional, and she made the ring-making experience pleasant and easy. All my emails and inquiries were responded to very quickly, and the prices on everything were more than fair. My fiancée loves the ring, and I will definitely be coming back for any jewelry in the future!

  • Sena Lam

Highly recommend Rodan as your jeweler. Truly wonderful staff focused on customer service and experience. My husband purchased my engagement ring here where he and Rob (the owner, who is just a stellar man!), went through the diamond and band selection. I also got to know Rob as we designed my unique wedding band together. Just such a special and personal experience with the team here!

  • Daisy Chark

Just had the most incredible experience at Rodan. My necklaces have been extremely tarnished and tangled for months and they took them in with open arms. Not only were incredibly efficient and speedy, but were beyond generous with their pricing. I will absolutely be going to them with all of my jewellery needs, and recommending them to everyone I know. Cannot say enough good things!

  • Samantha Balogh

Rob and his son Mitchell performed an appraisal on my engagement ring yesterday. They took the time to clearly explain everything and were very professional. During cleaning of a very old diamond necklace they discovered a flaw in the setting and were able to fix it quickly on site. I was super happy with my experience and would recommend them as knowledgeable and professional.

  • Hadessah Lalin

Rodan Jewellers is simply a “gem” their service is fantastic and their on-site goldsmith makes it convenient to talk to him directly about custom builds, which is what I needed help with. Their pricing is also fabulous. Carolyn was the associate who helped me, she was prompt with her responses and attentive to all my questions and additional needs. Thank you Rodan!

  • Julie Anne Slater

I took in our late Mother’s jewelry collection and Rodan’s gemologist reviewed it carefully and explained to me which pieces were costume and which were real. They also resized a ring for me and repaired a garnet pendant, with a quick turnaround. Thank you so very much for your kind and knowledgeable staff! Best customer service and beautiful craftsmanship!

  • Danielle

I prefer to support local businesses and so I looked for somewhere to get a ring sized and landed on Rodan Jewellers. They were so friendly, personable and helpful. I had my ring back in two business days and the price was totally reasonable. My ring looks beautiful and fits perfectly. I’m so impressed and will definitely be back for all my jewelry needs!

  • Anmol Singh

Amazing! Great communication and I knew nothing about rings entering the store. Rob was helping me select a ring and he taught me everything which was amazing. I found exactly what I was looking for and and I got a custom ring made which did not take long to complete either. Was a very welcoming environment and I highly recommend Rodan Jewellers !

  • Jennielyn Pamintuan

Arturo was phenomenal. He helped my family find their rings! He was so easy to work with and even finished a whole customs made piece a week earlier that it was scheduled to be finished! His service was flawless and when I asked for photos and videos he emailed them in an instant! Would definitely come here again. He does not disappoint!

  • Erin McKay

Had my vintage 18k gold pinky ring resized the other day and was super happy with the service, pricing, and final results. The jeweller polished it too bout, it’s never looked so good. The SMS notifications were awesome, I was right around the corner when I got the notification that it was ready. It took less than 48 hours to complete!

  • Tanja Hinder

I am beyond thrilled with the custom ring Rodan created for me. The design process was very fluid and Rodan accommodated my special requests gracefully. I've been going to Rodan with my vintage jewelry to get them resizes, cleaned or checked and I was always welcomed and received amazing service. I can really very much recommend them!

  • Christina R

I walked in during my lunch break to inquiry about polishing my ring and within seconds I was assisted by Rob. He was very kind and knowledgeable and explained all my options. Without even asking Rob, he ended up doing the polishing for free. Rob & Rodan, thank you for your great customer service! I will definitely be back!

  • Monica Tang

Very happy with Rodan Jewellers. Called to get a ring resized (purchased elsewhere) and was able to get a quick appointment. My ring was resized very well and it was done in one day. Very pleased and would recommend Rodan Jewellers. Reasonable pricing, staff are friendly and helpful, can’t wait to find my next ring there!

  • Laura Duhan-Kaplan

Originally, I came for the simple job of replacing watch batteries. The staff was welcoming, helpful, informative, and they completed the repair quickly! Since then, Rodan has helped me with heirloom jewelry repair, and I even purchased several beautiful earrings. Staff are always truthful and helpful. I appreciate them!

  • Cynthia Roney

I could not be more thrilled with Rodan Jewellers who redesigned my wedding ring to accommodate a bigger gorgeous diamond. The level of trust & expertise, combined with exceptional service was outstanding! Highly, highly recommend! Thank you so much! I LOVE my beatiful ring and stunning brilliant diamond …

  • Lien Chang

5 Star service and a top notch experience, had a last minute emergency with an loose stone prior to a Honeymoon and Carolyn & Debra ensured that the diamond was reset on the same day over a long weekend. Staff are very attentive and went above and beyond to ensure that the situation was resolved and a happy wife!

  • Olivia R

I had bought a beautiful statement ring from Rodan Jewellers. The customer service was excellent and the information about the ring was explained to me over a phone call. It was shipped to me very quickly. I am located outside of Toronto. I am very happy with the purchase. I would buy from them again.Thank you!

  • Alicia Wu

Always wonderful to shop here. I love that it's locally owned. The attendants are great to work with. They do great in house work, and the owners are happy to work something out with you. Plus they carry Tacori which I'm a big fan of, as their pieces have some of the finest balanced craftsmanship and design.

  • Michael Grant

I recently had a gold chain repaired at Rodan - this was my first experience with this jeweller. I found them to be extremely knowledgable - they repaired the chain in one day and the cost was reasonable. I'd highly recommend. Though I didn't make a jewelry purchase the quality and selection was intriguing.

  • Shaun Kevilovski

I had a great experience getting my bezel repaired at Rodan on Main Street. The customer service was phenomenal (which is rarely the case these days) and my repair looks good and was done at a reasonable price. I would recommend to anyone needing work done on jewelry they love to go to Rodan. Thank you!

  • E Cao

My fiancee and I bought our wedding package (engagement ring and wedding bands) here. Rob and Carolyn were knowledgeable and experienced ! we would definitely this store to recommend anyone. the diamond ring purchase comes with a life warranty and cleaning. Overall a pleasant and thoughtful experience.

  • Julia Selznick

I have had excellent experiences with Rodan. They saved me after a mishap with my engagement ring and after that experience I was happy to go back for wedding bands. Excellent customer service: non judgmental and transparent with a great selection. Definitely consider them for your wedding needs!

  • Ross Doyle

I would highly recommend Rodan Jewellers. It is a family owned shop and all the staff are knowledgeable and very friendly. I had a great experience as somebody who doesn't know much about jewelry, and was assisted greatly by staff in making my purchase. They made it a stress free experience.

  • Braden Corbold

Highly recommend Rodan’s Jewellery, especially Deborah if you are looking for an engagement ring. She worked with us to make the exact custom ring we were looking for, providing the perfect amount of guidance and expertise when needed. Both quality and customer service here are fantastic

  • Anne Jopling

I recently had several modifications made to inherited jewelry pieces and am so pleased with everything that was done. As well, they expedited one piece at the last minute because my daughter was flying home to Boston the next morning. So professional, helpful and reasonably priced.

  • Jeremiah A

I brought a relatively old mishapen ring in the other day for resizing and they were not only enthusiastic about the work but also suggested a few other services, showed me why they are useful under a microscope and finished the resizing and repair in two days. I'm super impressed.

  • Kimberly Coutts

The team at Rodan Jewellers were fantastic. I needed to get my wedding ring re-sized and they were able to get it done in 24 hrs. They not only did a fantastic job but also ensured that my diamonds were still in place and secure. Loving my ring! It looks and feels brand new.

  • S Wong

I’ve been back twice to adjust 4 different rings and 3 repairs. Excellent customer service and workmanship both times. Bought a piece of jewellery the second time I was there. I will recommend to my friends and come back should I need anything else repaired or adjusted.

  • Julie Longmore

I went to Rodan Jewelers today and I am so pleased... the staff were amazing and super helpful. I was there to buy Pandora but they have a huge selection of gorgeous jewelry. I will be back!! They are having a fabulous sale in pandora right now - so don’t miss out.

  • Arun Kumar

my experience with you guys is just incredible. the quality of your service at every inch, product delivery, communication, explanation of additional services and whatnot made me feel enchanted enough. the perfect customer satisfaction it was, is what i conclude.

  • Ernst

I'm the executor of a will and needed a cursory appraisal evaluation of the deceased's estate of jewelry. Everyone at the office was super friendly yet professional. Rob was incredibly knowledgeable and to be honest, fun to sit with and talk to. Great outfit!

  • Bard Suen

I had a very thin delicate necklace repair done because I went to a different place before and wasn’t happy with the results. Rodan was excellent the repair is flawless and the cost was reasonable. They know what they’re doing for sure. Absolutely recommend.

  • Phil F

This place is awesome for engraving your personal jewelry items, A+ service and they were able to complete same day before closing! I called so many places in Vancouver and they really helped me out in a pinch, super polite staff, highly recommended.

  • Rachel Anderson

Very professional, knowledgeable, and affordable service. Amazing quality of work done on resizing my ring. My ring looks better now than before I brought it in. I would recommend Rodan Jewllers to anyone in East Van who needs any jewelry repairs.

  • Chris Pawliuk

Rodan is the best place to buy an engagement ring in Vancouver. Prices were competitive with shopping online for a diamond ring, except they are very helpful for helping you pick out a ring, include excellent service, and stand by their work.

  • N.V

Deborah was absolutely wonderful, and I cannot recommend her and Rodan Jewelers enough! My partner and I were shopping for a wedding ring, and Deborah helped us through a seamless process, from customizing the design, providing updates, and

  • D Anderson

I work in the local Film & TV industry and Rodan Jewellers has been my supplier for superb jewellery for many years. Mitchell and his staff are always pleasant and professional and the work they do is always a show stopper. Thank you guys

  • Mark Domingo

Couldn’t have made my experience any better. Really appreciate the quality and care that Carolyn provided when I was looking for my engagement ring for fiancé. She help me find a ring that fit all the specifications within my budget and

  • Anya Levykh

Really knowledgeable and friendly staff who take the time to talk to you about different styles, stones and designers. Equally attentive whether you’re coming in for a minor watch repair or a large purchase. Would definitely visit again.

  • Sandra Elliott

Rodan has been my jeweler for several years. Their service, knowledge and customer appreciation is extraordinary. Arturo was just very patient with me picking out a beautiful ring via email. The entire staff is great. Only place I'll go.

  • Lisa Slakov

I dealt with Carolyn, who was so friendly and yet extremely professional, a very impressive combo. The repair was done quickly and brought my gold ring back to use, looking better than it had since the day it was bought. Thanks, Rodan!

  • Sharon Fisher

When my diamond fell out of my engagement ring and lost forever I was devastated. The first place I thought of who could help me with my dilemma was Rodan Jewellers. Rob was kind and compassionated and got to work right away to find a

  • Saeed Eghbal

Over the years I have had the pleasure of getting to know the staff. They are all super friendly and very helpful. For the Black Friday deals I could not make it to the store and I really appreciate all the efforts Carolyn put in to

  • Sarah Hoemberg

These folks are the best! Got our wedding rings resized here and they really did a spectacular job. They were able to compress my ring and it fits perfectly. Their customer service was beyond my expectations. Highly recommend.

  • Sam

I had the pleasure of dealing with the Rodan Jewellers. These guys are fantastic! They are very friendly and welcoming to my dog too! I got my earrings repaired, and they did the job very well. Great experience! Thx so much :)

  • Jordan Keeth

This place was amazing! They were able to get my ring in super quick. They fixed all my claws and missing diamond and even hand delivered it to us in Squamish! Would highly highly recommend this place for your jewelry needs.

  • Lisa Riley

Super friendly and helpful staff. Excellent service. I had my rings cleaned and rhodium plated as well as watch batteries changed. Fast service. They also have a wide selection of jewelry. I will be back again soon to shop!

  • Amy Gill

Love them! We came in with an older diamond ring that needed to be resized and the prongs needed to be replaced etc. They were super friendly, a lot of their rates were fixed, and the overall cost was super reasonable.

  • Spenser Lee

Had a great experience at Rodan with the help of Deborah for designing something custom. Very patient and detail oriented service to make sure I was happy with the final design, as well as accommodating to my schedule.

  • T A

Amazing experience with Rodan Jewellers from Montreal! I got my husband this beautiful watch for 40% off. Carolyn assisted me over the phone and was impeccable. Will continue doing cross province business with them ;)

  • Jason Lee

Amazing experience at Rodan Jewellers. Was helped by Arturo and he was amazing! Explained everything thoroughly, very patient and kind. Extremely happy with the service and will definitely refer my family and friends!

  • Beth Helsley

Do your special rings no longer fit due to enlarged knuckles? Rodan has a beautiful solution that allows your rings to fit AND ease over that knuckle, while maintaining the original design beauty. Skillful genius!

  • Kirsten Dunwoody

I have been working with Arturo and he has been so responsive and helpful, answering my million questions and working with me on a tight deadline. I greatly appreciate the support and would recommend highly!

  • Denver Many Guns

WoW What Perfection Wonderful Amazing Work I Really Recommend Rodans Jewelers to People who are Interested in there Services Again Thank you Soo Much for your Services Rodans Jewelers. Denver Many Guns

  • Andrew Celenza

Came in with an idea for a birthstone necklace for my wife. Mitch helped make my ideas a reality. He helped adjust the design appropriately and made it himself. It looks amazing and she loved it!

  • Emily Cramer

The sales staff were extremely helpful and even put in a rush order for us so that we could get our rings in time. The rings are beautiful and we were very happy with the whole experience!

  • Saleem Najib

Great and quick service. I had a broken chain and it got fixed within days at reasonable price. The chain got cleaned for free and looks flawless without any sign of the previous damage.

  • Devon McClurg

Arturo was a great person to deal with. Very pleased with the service and attention to detail. Got an engagement ring and it came out perfect. Very pleased with Rodan. Would recommend.

  • Stephanie Shum

Friendly sales staff. Came in to see if they can repair watch strap, expecting to be charged for service, but was surprised that they didnt. Will definitely return fot another visit.

  • Andrea C

Recently had my ring resized here and they were efficient and professional. All the staff were friendly and knowledgeable. I plan on going back in the future for my wedding bands!

  • Ariel Estrada

Very pleased with the quality of work as well as friendly people. They are so detailed oriented and paid attention to our request. I would recommend Rodan Jewelers to my friends.

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