San Francisco General Delivery

47 reviews

391 Ellis St, San Francisco, CA 94102

www.usps.com

+14088371267

About

San Francisco General Delivery is a Post office located at 391 Ellis St, San Francisco, CA 94102. It has received 47 reviews with an average rating of 2.5 stars.

Photos

Hours

Monday10AM-2PM
Tuesday10AM-2PM
Wednesday10AM-12PM
ThursdayClosed
Friday10AM-2PM
Saturday10AM-2PM
Sunday10AM-2PM

F.A.Q

Frequently Asked Questions

  • The address of San Francisco General Delivery: 391 Ellis St, San Francisco, CA 94102

  • San Francisco General Delivery has 2.5 stars from 47 reviews

  • Post office

  • "They take forever to check if you have mail and come back with nothing saying you have no mail"

    "ISC lost my package back in September"

    "they dont open at the time they say they open"

    "They are no longer open on Saturdays because one employee has left and now the lady working is too afraid to be there alone so she no longer comes in on Saturdays"

    "Oddest post office I've ever been"

Reviews

  • Anna Kozubovskaya

They take forever to check if you have mail and come back with nothing saying you have no mail...when I had a few pieces of mail/packages that I knew for a fact got delivered but I never received them. I don't wanna say they steal people's mail, but they obviously keep what they want to themselves. Plus they close very early. I can be standing in line for 30 minutes and when it's finally my turn to pick up my mail, the worker says he's closed and shuts the window. I mean I understand that they're closed but come on man....currently looking for a different general delivery place, possibly one that doesn't close so early. Any suggestions?

  • Jim Waddell

ISC lost my package back in September. Don't know where it is. Only conclusion would be "stolen". You people don't hold yourself accountable and basically tell me "so what".I paid $120.00 including shipping for those CDs and no one is responsible for their disappearance. ISC is nothing more than criminal mob organized crime. Take what you want and I can do nothing about it. Hope one day USPS will disappear by way of better courier services.

  • Biana87

they dont open at the time they say they open. it say it opens at 10 am and its 11:36 am and its not opened. there must be about 20 people before me and yet nothing. if i could give it a zero i would. I talked to other people and they said this post office it like this. unacceptable and i bet they get paid from 10 am to 2 pm as it say online. sad

  • Amber Fina

They are no longer open on Saturdays because one employee has left and now the lady working is too afraid to be there alone so she no longer comes in on Saturdays. If you need another employee I would love to apply for the position. I am giving one star because I have important mail that I needed to get today and now can't get it until Monday.

  • CC Bee

Oddest post office I've ever been. Basically a window where you can do post office business however, no one was manning it when we went at 12:30 PM. Google said they are open until 2 on Saturdays. There's also a group of sketchy people right outside the office. Avoid!

  • Frankie Lopez Zamudio

Maybe this place was different before and maybe that explains the low rating...maybe but I found this place to be clean and efficient. The workers at this place are considerate to your mail and well organized and you don't even have to go inside a building.

  • Jeremie Boudreau

Google maps should probably list this differently if it's not a regular post office. Sure they're doing great work and all, but to someone who's not from here, it's a little bit shocking to walk there, not have a full post office, and be in a rough area.

  • Deanna Green

IT A ASIAN MALE WORK'S THERE HE HAS ALWAYS BEEN NICE TO ME WHEN I GO GET MY GOAT MAIL NOT MY SERIOUS MAIL IT'S A DROP OFF SPOT YOU CAN'T MAIL THING'S OUT THERE ONLY THEY CAN MAIL A PACKAGE THERE FOR YOU AND YOU GO PICK IT UP .4/24/20 HE IS NICE .

  • はん瑪茲

Bad service, my Package was abducted here for 4 weeks, I didn't see the next move. Package has been stopped for the More than a month and I still ca n’t receive it. If I use my feet to walk, the package will be delivered to my home.

  • Ben Richey

This is not a regular post office. It's the General delivery office for SF, meaning everyone who doesn't have a mailing address gets their mail here. Expect long lines, very limited hours, and people living in the lobby.

  • Justin Case

Waiting for funds a friend sent. Went here to get the letter. The guy just thumbed through a couple stacks of mail and said he couldn't find anything. Will give more stars if/when they actually give me mail.

  • Pablo Vega

I don't think the post office worker knew how to speak english. He didn't know how to answer my question... Luckily the folks picking up mail knew what I was saying and helped me.

  • Paris D. Marcel (Marcy)

The new stand outside GENERAL MAIL DELIVERY SERVICE from the USPS for the hopeless and homeless. Write me at. Paris D Marcel GENERAL DELIVERY SAN FRANCISCO, CALIFORNIA 94102

  • Jeremy Hong

Made a phone call and talked to Emily who was very nice and extremely helpful! She found out more information and even called me back on an issue of a package!

  • Sabrina Jefferson

This post office is awesone..it's not a full service post office .it only passes out letters and packages ..u must have identification to receive mail here

  • James Turner

This place is epic. Mail is an absolutely vital service, and these people serve the community in the roughest area of SF. Thank you. Thank you. Thank you.

  • C L

terrible business practice, terrible ownership. close it down, shut it down!!! this place does not help the homeless in any way.

  • Courtney Brown

Seems like a wonderful resource for the community but, please note, you can't send out any packages/mail, it's pick up only.

  • Rebecca Waxman

I received my mail here easy peasy. There is always a line and it does not move quickly. Bring a book or sing

  • Ed

You can take a dump here (on the sidewalk) and receive your mail, but this is Not a post office.

  • Stephen O

Not a real post office. This is mostly for homeless people who do not have a mailing address.

  • Musa

Very convenient mail service, you can receive mail here if don’t have address in the city

  • Johnny Woo

All USPS are sucks. They did not give me 5 packages. And one of them was GTX1080 Ti

  • Martin Dickey (Mcp)

NOT a full service post office. A general delivery station in the Tenderloin.

  • Gwen Puype

No one answered the phone need my mail general delivery temp from old address

  • Grace Chang

Not a full service post office. Only for pickups. In a super sketch area.

  • Jason Saylor

They try and get you the stuff you need but they need better organization

  • Ed Stewart

Google's hours are wrong: this office is only open 10am-2pm mon-sat

  • Aj Molina

Monday through Saturday 10am to 2pm isn't long enough for me lol

  • Sunny Webb

This is for homeless people. They don’t even sell stamps

  • Romanov studio

Better then isc Chicago usps x10 better and fast

  • Rose Nichols

Cannot mail anything out here!

  • Monica

Non existent customer service

  • Angela Bell (OfficialAlienQueen)

like any other post office

  • Bead Kerr

Idiots lost my package!

  • Hashtag Whoomp

terrible ownership

  • Eber Flamenco

No good

  • Ashlee “Ash” Faustino
  • Panuruj Khambanonda (PK)
  • Lala Mcapril

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