Screwfix Dagenham

296 reviews

Unit 2, Sterling Industrial Estate, Rainham Rd S, Dagenham RM10 8TX, United Kingdom

www.screwfix.com

+443330112112

About

Screwfix Dagenham is a Hardware store located at Unit 2, Sterling Industrial Estate, Rainham Rd S, Dagenham RM10 8TX, United Kingdom. It has received 296 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday6AM-9PM
Tuesday6AM-9PM
Wednesday6AM-9PM
Thursday7AM-6PM
Friday9AM-4PM
Saturday6AM-9PM
Sunday6AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Screwfix Dagenham: Unit 2, Sterling Industrial Estate, Rainham Rd S, Dagenham RM10 8TX, United Kingdom

  • Screwfix Dagenham has 4.3 stars from 296 reviews

  • Hardware store

  • "I've used Screwfix so many times now"

    "This is a legendary gym that has all the facilities needed however because the swimming pool and the sauna and yet to open I've given it a free staff otherwise the equipment and everything else on the wait floor is the best and very unique I would recommend definitely to take a look and to use perfect Gym has eating facilities sauna everything you could imagine when trying to master the art of body shaping "

    "Day staff are good, evening staff are something else with little or no knowledge of products they actually sell"

    "I was having a bad day and had to pop in to get some emulsion and rollers while holding a young puppy"

    "Good, handy shop, shame about the reduced hours"

Reviews

  • Eric Delamere

I've used Screwfix so many times now. They stock a far better range that than the average DIY retail outlet, and offer better prices despite being a part of the same overarching company/group. I would also recommend then because of their customer service, as I recently ordered, collected and almost tried to install the wrong size of radiator. On realising my mistake I contacted the UK orderliness where an agent arranged for my local store to take back the wrong item and replace it with one of the correct size, which dug me out of a big hole. Impressed, so they are highly recommended

  • Michael Sawyerr

This is a legendary gym that has all the facilities needed however because the swimming pool and the sauna and yet to open I've given it a free staff otherwise the equipment and everything else on the wait floor is the best and very unique I would recommend definitely to take a look and to use perfect Gym has eating facilities sauna everything you could imagine when trying to master the art of body shaping . And customer service are very good and polite and welcoming which is most important. If this is the sauna and swimming pools open it would definitely be receiving the five star.

  • Barney Bates

Day staff are good, evening staff are something else with little or no knowledge of products they actually sell... With a 'Am I bothered, do I look like I'm bothered' attitude........ 4 times I had to ask for a product that I had the day before ordered and paid for.... They believed that Screwfix didn't sell the products, so we ended up having a 3 way argument about the product and whether it existed or not..... that was sitting on a shelf waiting for me to pick up...

  • Lee S

I was having a bad day and had to pop in to get some emulsion and rollers while holding a young puppy. The lad serving me saw that I was struggling with the paint and puppy, so very kindly took the paint to the door to allow me to put straight into my car boot. Probably a very small thing, but he was the only person that day who bothered to help me. He's a local lad, tall, of African heritage - please pass on my thanks.

  • Adrian Avel

Good, handy shop, shame about the reduced hours. As most of us started working normal hours again Screwfix program closing at 5 p.m. means I cannot collect my items until Saturday or Sunday. Too bad. I am buying less because of that and I do buy now from other shops online too. They loose business. Somebody tell them please.

  • H

To be honest. The store is very fast but not being bad. The woman over there seem lazy. one of them carried on kissing her teeth and walked away from me while she was serving and did not come back. The managers are 10/10. The stuff man’s are good. But need a little training on the girls. Sorry

  • Richard Wilkinson

Hi guys 4 stars this time as had to revisit today to change items and return a surplus item. Helpful staff again today as yesterday. I am promised a text from them to inform me of my order when it's available tomorrow. Great service given. Hope this comment helps. Regards.

  • Peter Costello

Needed new tap gear for the kitchen sink, 2 minutes on the screwfix site, click and collect booked for my local store. 20 minutes later I'm picking it up! Staff are always friendly, store is clean and well organised. Really can't fault the service here if I tried!

  • Tony Collins

Served by branch manager at Dagenham.While did her job she clearly missed the last evening class on being freindly and polite to customers. Her attitude stinks very abrupt and No please thankyou just am absolute stinking attitude she should not be customer facing.

  • Shamsul Alam

Not good. Ordered a 600 by 1600mm radiator for my lounge and they delivered 600 by 1400mm which is much smaller and less efficient. They were not willing to give me a refund for the price difference. Won't order from them anymore. Very unhappy!

  • Mohammed Miah

Tommy, Reece & Jodie provided exceptional customer service even when they was busy closing and customers complaining due to us doing a huge refund! Sorry guys. Always enjoy my shopping experience at this particular branch! Thanks guys

  • Kamil Oczkowski

Nice and helpful staff. Get what you want in minutes, click and collect service is great here. The only con is that they don't stock much clothes and footwear. Other than that I always get good and friendly customer service here.

  • Jonathan Moynihan

Very fast at processing orders. Often the order is ready to be collected before you even have a chance to get in the car. Parking is a little limited and can sometimes be busy but the location is quite good.

  • Hymns Feast

If you know what you are looking for then this is the place to visit. Describe your product and wait at the counter for delivery. Check for the product online for its availability to avoid hassle.

  • Darryl Clark

They have the whole contactless lockdown pickup thing fully sorted. Quicker service than pre-lockdown. I hope they keep some of these systems in place when life becomes less weird.

  • ETMON

Sales agent Aly! Doesn't know how to work with customers. Doesn't know the product. I wanted to see what I'm buying! She said she didn't have time to show. Do not recommend

  • sandra davis

Very helpful staff. If item required isn't in stock it will be there at the latest the nxt day and they will notify you when its ready for collection. Easy free parking too

  • John Kilbey

Why is there only 1 member of staff serving? Every time I visit other staff are either hiding or putting out stock. Long queues and when busy no other staff operate tills.

  • Tamsean

Ordered click and collect and asked about sizing of another product. Staff was so friendly and have me her time to find the best lourve. Always use these. Perfect

  • Evin Hettige

Super stars deserve 5stars at dagenham screwfix for their brilliant customer service ...always willing to go the extra mile for a better customer service

  • Darren Pease

Friendly helpful staff and will give advice if you're a novice. Great trades team where tea, coffee and biscuits are always available.

  • Lukose Alex

Local Screwfix for quick electrical, Mechanical and Building Material collection. Extra Electrical, Plumbing and heating shops Nearby.

  • lulu S

I'm giving this place 4 stars based on good customer service however their delivery said 1 to 2 days and ended up taking much longer.

  • Mohammed Hussain

Good store, customer service can improve as staff are sometimes just talking to eachother even though there are customers to serve.

  • Taha Lallali

Quick service. You have to know the product codes prior to entering and wear a mask due to covid but otherwise has alot of stuff

  • Matt Corden

Life saver for work materials and tools. My cordeless drill packed up and I managed to collect one from here within 30mins.

  • rafik lunat

Was able to return some items that were kept at home for months .. Has to ring head office before they would accept .

  • Michael

Always served as quick as possible.. Ordered on line , always served when stock is available.. Highly recommended..

  • Gary Follon

Rubbish left without spending the money in my pocket. Waited too long at the tills , 4 tills only 2 in operation.

  • Scientist

In and out in a jiffy. Ordered on my phone while outside of the store and item was ready in less than 3 minutes.

  • Tony (Biker Boy)

Fast and easy. Ordered online and simply picked goods up 20 Mins later. Very friendly staff. Stays open late.

  • Tom Bandi

5 staff members. 12am. 3 x customers waiting, approximate waiting time 30min. Zero customer service skills.

  • Anil Patidar

It's okay if you know exactly what you want to buy. If you have some doubt staff is not that helpful..

  • Abdul Mateen

It's always better to have a product code, which you can find online easily. Great customer service.

  • Dave Bell

As always Screwfix Dagenham Staff were extremely helpful. I would recommend this branch to anyone!

  • Andrew Connolly

Sat outside for 20 minutes trying to order via the app. Easier to go in and use their catalogue

  • Kevin Campbell

Need to hire more staff, always busy and waiting a while to be seen, but good customer service

  • stephen wood

Always have what I require. If not delivered to store following day. Very competitive prices.

  • Greg Lee

Very friendly and helpful staff. Never had a problem going into my local Screwfix. 5 stars.

  • Martin Denham

Clicked collected simple as waiting for the your goods are available for collection advice

  • Rayhan Ahmed

Always find what I need. Really helpful staff. Emma is such a pleasant and chirpy person!

  • Steven Parkinson

Great service, swapped out a failed floodlight after in use for 5 months, nice people.

  • Ivan Susanin

Good location, good stock availibility, not too busy. Has a limited free parking.

  • ian Sullivan

Friendly staff who can't do enough to help you, at Dagenham and Barking stores

  • Steve Morgan

always made welcome and staff very promt with picking orders thanks screwfix

  • Barry A.E.Electrical

Friendly service and nice to see a bit if Xmas decorations …

  • Lee Frost

Asked to give photo ID whilst wearing a mask,bit bizarre I'm thinking

  • Colin S

Easy pick up from online order. Good range of goods and fast service

  • Santosh Singh

Super deals as always , got something nearly half price than others

  • REG nedi

Outstanding customer service. I will always go back to this store.

  • Md Rahman

Staffs were helpful, got refund for a product without any issue.

  • Ken Thompson

Save all the hassle of looking all over town for what I wanted

  • DAVE WILLIAMS

Great staff at this site, helpful and friendly. Thanks guys.

  • Liam Grogan

Very helpful staff. Ryan was most helpful, friendly. 10/10

  • Abi Awo

Good for DIY. Staff there are very helpful to assist you.

  • Allen Kristoffer Reforma

My server was very kind and had great product knowledge.

  • Sheamus Kavanagh

The staff are all fantastic and jolley and made my day

  • Tony Gillespie

Just about all the tools and accesories you will need.

  • bill crowley

Large stock of tools and materials, and friendly staff

  • Rajesh Patel

Great customer service - Especially on trade counter.

  • Ziggy Di

If you can't find what you looking for, they have it

  • charlie smith

Every thing you want is there and reasonably priced

  • John Cooper

As a occasional DIY I received good advice and help

  • tony snelling

Staff polite as ever and had everything I wanted.

  • Joe Little

Not so expensive as you will think. Good quality!

  • Robert Juggins

Plenty of material to pick from reasonable prices

  • Samie

Limited parking, otherwise your average screwfix.

  • Danny Richardson

Very slow waited for over 20 mins just be served

  • Shane-Andrew Carr

One stop shop. Friendly staff and great service

  • Nafiz Majumder

Good place for all types of necessary products

  • Eric

Good prices, fast service. Highly recommended

  • Kelly LEE

Free parking, polite staff, Quick in and out.

  • CATALIN CONSTANDACHE

Very , handy , quick serving , easy parking

  • Anm Haidar Hossain

Service is very fast, didn't wait for long.

  • Bollywood Music GURU

Worst customer services accept few workers.

  • Ron Morris

Great. Prices some parking, helpful staff,

  • Graham Robinson

Good, friendly staff but limited parking.

  • stevie franklyn

Always plenty of stock, with good prices.

  • Skanda Srivastaram Gopal Singhal

Great to have here, always well stocked.

  • Del Ratnayake

Easy to order and easy click and collect

  • Regimantas Zaborskas

Lovely staff Good prices Quick services

  • Kevin Morgan

Always have what I want and low prices.

  • The True Sargz

Does what it says on the tin. No frills

  • Corneliu Ciobanu

Very quick service and friendly staff

  • Adrian Staicu

Very clean shop and a helpfully staff

  • Daniel Newman

Always a fast service. Very friendly

  • Ashley Runnicles

Brilliant staff perfect first time!

  • Naz.

Always stocked well and fair prices

  • Michelle Tindall

Fast service, but difficult to park

  • Keith Best

I can get what i need. Every time.

  • ANTHONY MCGREGOR

Click and collect ..very Good...

  • Roger Peek

Long queues, Argos type service.

  • Joe Ferreira

How can you not love a screwfix?

  • PA Jos

DIY store with discounted prices

  • Janice George-Pinard

Good service. Was very pleased.

  • Kimberly Fowell

Great for all building supplies

  • Brian Regan

Quick and efficient. Top shop!

  • Ben Baiden

Long waiting for few customers

  • MIRZA FAISAL SHARIF

Really good customer services

  • Jason Hazell

Good place for those DIY jobs

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