Shell

35 reviews

519 NE Broadway, Portland, OR 97232

find.shell.com

+15032881402

About

Shell is a Gas station located at 519 NE Broadway, Portland, OR 97232. It has received 35 reviews with an average rating of 2.9 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Shell: 519 NE Broadway, Portland, OR 97232

  • Shell has 2.9 stars from 35 reviews

  • Gas station

  • "I have shopped at the S"

    "The people who work at this gas station are completely untrustworthy and literally steal from their customers"

    "While I appreciate that it sometimes does make sense to have customers pump their own gas, as an Oregonian it’s something I’ve learned not to expect—you can get yelled at/etc for trying at other places"

    "Used to go here all the time since it was the closest place to my house"

    "Very poor customer service"

Reviews

  • Steve Schaff

I have shopped at the S.E. Jackson's for over ten years and have ALWAYS receive GREAT service when I shop or recycle. I don't know if your station is owned by the same people, but I wasn't pleased at all with my treatment this morning. It was a nice morning so I decided to walk my recycling to your store. When I arrived I asked your GAS ATTENDANT is you did recycling, he said, 'Yes.' I ask where I should go and he told me on the other side of the building. I walked around the building twice and didn't find it. Then a female employee came outside and I asked her about recycling. She IGNORED ME and began talking on her PHONE! I asked again, same result!! So I wenT into the store and ask a young male employee if you did recycling. He said, 'Yes.', but couldn't help me just then. He then bought some lottery tickets and chatted with your Cashier. I just want to say that he was POLITE, didn't MISLEAD ME, and could have been on his BREAK, so he's O.K. by me. Finally I got to the Cashier. 'Do you do recycling?' SHE ROLLS HER EYE"S AT ME!! 'Yes.', she GROANED. 'How do we do that?' You would have thought I asked her to pull out her FINGER NAILS with a pair of PLIERS!! She made a BIG PRODUCTION out of putting on gloves until I couldn't take it anymore. 'Forget it. I'll never come here again!' Every once in a while you'll deal with an employee that's in a bad mood, I get it, I worked in retail for years... BUT, this is the first time in my entire life (I'm 50) that an entire staff treated me so poorly. I want an apology from management, and what will be done. I didn't discribe your staff, you know who was working on Friday, August 4th, 2017 @ 8:15am.

  • Shelly Garteiz

The people who work at this gas station are completely untrustworthy and literally steal from their customers. Went here to get gas tonight and the attendant took my card and tried to steal from my account- attempting multiple charges for $135 and $85. Then the cashier inside charged me $30 and only allowed $3 of gas to pump, pretending that he had misunderstood and charged me $3 when he had actually charged $30. And it didn’t end there because the attendant didn’t put my gas cap back on and I had to go back for it. Didn’t think I could have such a bad experience just trying to get gas. F this place.

  • Nicole

While I appreciate that it sometimes does make sense to have customers pump their own gas, as an Oregonian it’s something I’ve learned not to expect—you can get yelled at/etc for trying at other places. Here, however, apparently that is the expectation. It would be helpful to have a sign indicating customers can pump their own gas, so I don’t waste time sitting in my car waiting during my morning commute.

  • Megan Arenque

Used to go here all the time since it was the closest place to my house. Now they're putting big holds on cards and not telling you about it. I'm fuming. There's zero reason for them to do that. What are they doing with that money in the meantime? I never agreed to make them any interest free loan.

  • Stephen Tackett

Very poor customer service. 4 cars pulled away before I went in to get someone to pump gas. For them to tell me there are only two of them there so they are not pumping gas. In the city limits of Portland a gas station is not self service. It’s actually a fine to the driver of the auto mobile.

  • ALPHA LarsenPress

Ok this Jacksons maybe equally as bad as the Jacksons off grand in SE. The clientele you have to step over to get in to the store to pay for gas or buy some snacks. The employees are not the most customer service oriented. This station has twice as many customers on foot as they do in a car.

  • S J

Be aware that one of the gas attendants refuses to wear his COVID mask over his nose when outside. When I lowered my car window to tell him how much gas I needed, he poked his head in within 2 feet of mine. I asked about his mask, and he said he only puts it over his nose indoors.

  • jordan martin

Came to he shall to get some air in my tire and realized the tire was completely torn and the guy helped us out with a tire iron and was super helpful and the guys inside were super cool. I appreciate you all, thank you

  • PDX Me

NOT open 24 hours. They close from midnight to 4am now but are too inconsiderate to update their hours online. Don't head here if you really need gas in the middle of the night. You'll end up stranded until 4am

  • Jordan Coyle

Blonde female gas station attendant is on a power trip. Bitc*y and rude. This place's prices suck for the quality of fuel they are selling and their employees apparently hate their lives.

  • Luis Jaimez

Gas attendant not very attentive of when cars get there. I'm in a hurry to work in the am I can't be waiting on someone 10min for something that should take only like 3

  • Tyree Kordosky

Not open 24 hours, open sign and all other signs on. Sitting here stranded after work because they won't open and I don't have enough gas to get home.

  • Kaylie Stull

Here all the time on my motorcycle. Nice and friendly attendants who never try to tell me I'm not allowed to pump my own gas.

  • Ronald Brown

Xact air machine, $1.50 for 5 minutes allows you to set exact PSI for your tires automatically and takes credit/debit cards.

  • bread

Great gas station and the new employee Sarah was very kind, sweet, and knowledgeable despite it being her first day

  • Angelo Mendes

Called and asked a question, lady was extremely rude and hung up when we asked where we could find puff bars...

  • A M

Left because there was no one to pump gas. Wouldn't even let us pump it ourselves.

  • Cara

Awesome attendants and clean bathrooms! An Uber drivers paradise :)

  • Angelina Dawn

ALMOST GOT KIDNAPPED IN PARKING LOT!!! Do not go here. zero stars.

  • Hannah Nygun

this is the worst gas station in this district avoid at all costs

  • Lj LMarkey

Great place to get gas and snacks for a road trip!

  • Terri Hohl

Love my fuel points and quality gas to boot.

  • MakeITsafe Protonmail

Thank you for being open and friendly 24/7!

  • Matthew Petrie

Best gas station in all of Portland.

  • miles cosner

Clean pumps and attendants are nice.

  • John Cuneo

Very slow rude service.

  • Mesafint Awraris

Worst customers service

  • Keith Wellborn

One she'll of a place

  • Justin Time

Always super nice.

  • Thomas Mason

good station

  • B.D. Bell
  • Serin Van Dyke
  • Barsius Bone
  • PDX TRANS
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