Worst customer service at a Shell Station in the area - 8 out of 10 times there is no paper towels in any of the dispensers outside - Only every other row of pumps has towels anyway - no electronic/ no touch payment system, although this is a brand new station, opened just a year or two ago. Our card got swiped there 2 times now (I ran a test….and traced it to this gas station). - attitude of attendant (Sat 8/28 @ 2:15 PM) is appalling, he obviously does not care whether there are towels in the dispensers or not or if the printers work. He rather jokes around with a co-worker (loop t-shirt, long hair, younger, fairly thinly build gentleman) - every single time I got gas there over the past 6 months (5 cars, we get gas there often, as the location is convenient), there is no paper in the printer for receipts. Same lame excuse every time: “they must have just run out, it was working earlier”. We have to go inside every time to get a receipt. This is ridiculous In normal times and plainly obnoxious and careless during a pandemic. We’re not going there anymore, and neither should you. That appears to be the only way anything gets done there. Chevron, here we come!

A new Shell with a Loop convenience store just opened at this location. The car wash is certainly an updated version of what was there before, which looks to be the same as the Chevron at Meridian/Fruitdale up the street. However, the dryer at the end is worse than the previous one, which I didn't think possible.There are 3 blowers OVERHEAD that just blow, no oscillation at all, and nothing drying the SIDES of your car. The hood, top, and rear of your car, get dried just fine, but the side, and side windows are barely touched. I emptied one of the pump islands of paper towels to finish drying my car. Smaller passenger cars will probably dry fine, but if you have a truck or large SUV, bring a lot of towels to finish. Until they upgrade the dryer, I will continue to go to the Chevron up the street for washes. I'm very disappointed as I had such high hopes.

Yes, they have a great selection of foods. They just opened the other day, they sell frozen yogurt and icees. The problem about it is that, they don’t refill their toppings and their icee machine is broken. The first day I went, I bought a cup of frozen yogurt for $4 and pizza for $4. I had my order all ready, no one in line, I stood there for a good 3 minutes while the 2 cashiers were talking and not paying attention to me. The next day I went to get some more frozen yogurt after school, I brought it up to the cashier and handed her $4.50. The total was $4.32 I believe... Instead of giving me my change, she gave me a penny. I walked away. I would give the food 3 stars, customer service 1 star, and cleanliness 4 stars.

First off I got stuck inside the car wash because it stopped working and it took the girl 13 minutes to come out and fix the problem and re start it and when I was done the left side dryer did not work so I went in to inform them just in case someone else informa them there is a problem and the same girl who came out to fix it looked at me rolled her eyes and said " so now I guess you want a free car wash" and was chuckling and I said excuse me I did not come in here to complain I came in here to inform u that there is a problem with the carwash and to ask for some paper towels to dry my very rude and the manager also

I had the worst experience here that I have ever had at a gas station two days ago. Your employee, Zuleica, is the rudest, crudest, most disrespectful employee I have ever dealt with. I don't write bad reviews a lot and I know times are hard so to write this speaks volumes. I have tried calling directly to tell a manager about my experience. If you reach out and contact me so I can tell you what happened, then I would be happy to remove this review off of Google Reviews. This is my neighborhood gas station so it pains me to write this but you lost a regular customer unless I speak to someone.

Car wash is often broken which is annoying. There are long wait times for the wash but most of that can be attributed to all you idiots who wait for the car in front of you to finish drying before you enter. Heck I've even seen bigger idiots sit and wait to pay or put in their code until the car in front of them has left the dryer. Once the person is inside getting their wash you can put your code in or pay. Once they are in the dryer you can enter the wash. The people behind you will thank you.

Long wait times Cheap car wash options starting from $7 to $13 Got $9 wash which includes dryer Car wash quality depends on type of wash selected Did not clean the debris from hood and windshield completely Does clean up the wheels which is not expected of an automatic wash Not so good on the trunk side of car, lot dirt still left on space around trunk and rear bumper Dryer runs for about 60 secs. Water drips are noticeable after drying Not sure if I am returning.

Went there and the car wash died when I was in the middle of having my car washed . The clerk said I had to come back the next day for a code , which I was ok with, the car needed a wash. When I returned the car wash was still broken. When I asked for a refund the clerk said they couldn't, and when they called the manager who refused to issue a refund. Still angry

This place just reopened as Shell Loop. Great selection of snacks and drinks and hot dogs! Car Wash too and works great! Everything rebuilt and spanking new. Best part is their customer service and it’s not owned or run by workers from India. If you currently get your gas and car wash from Chevron in Meridian/280, go here instead!

The female at the front desk gives the worst customer service. I had to go back & forth twice to ask for my car wash code. She continuously kept on giving me the bathroom #, she wasn’t paying attention as she continued to talk to the person she was talking with for over 30 mins. Keep in mind this wasn’t this no customer.

Constantly closing by 11pm. This is a 24 hour location .what I'd the point of a worker being here if its closed? Why isn't closed when it's a 24 hour location? This is the 3rd time this has happened. Please fix your online times. If your gonna keep continuously close by 11pm... taking my money elsewhere from now on.

Nice place. Can get a little tight when all pumps are taken. Has a carwash which is has tight turns to get in and out of so i would recommend smaller vehicles for safety reasons. Not directly apart 9f the shopping center but does have one direct drive path for guests to get through, although one at a time.

No receipt at the pump. You have to go inside to get the receipt which is annoying if you purchased a car wash. To top it, sometimes you have to wait outside as the door is locked during regular business hours with a signboard that is vague “I will be back in a few minutes”

Currently closed. Was a decent gas station being rebuilt as a Loop convience store plus new pumps and tanks. No ETA on reopen date but I would guess Oct Mar '19 Update - Still under renovation but getting closer to opening This station is back open and now has a carwash

Ugh, car wash took 45 minutes. The line didn’t seem unusually long compared to where I normally wash my car, which takes 10-15 minutes even with a huge line. The car wash did a so-so job. At least my car isn’t dusty anymore.

Poorly maintained. Some gas pumps repeatedly stop multiple times when your tank isn't full, TV's over the pumps don't work (error message displayed), the vacuum/air compressor is out of order, etc.

I’ve patronized the new station about 10 times: good access, pumps work well, but the car wash has always been closed for repairs. Please offer current car wash status on your website!

Very bad experience, my BMW had a lot of tiny cracks in the windshield after a car wash. Never wash your car here!

Shell is buying from Russia, supporting the war in Ukraine. I will no longer buy from you until this ends.

Cars Wash Without Soap ... Don't Wash Cars Because washing without soap causes scratches.

Car wash took 45 minutes for 5 cars. Never seen an automated wash take this long.

Like the store and the place is clean and very well organized. Staff is nice.

I'm a cyclist, they were polite and allowed me to use restroom. Most won't

The car wash is ok but not great. Not very busy. Staff is friendly.

I go there sometimes for a quick car wash. It does a decent job.

Moderate priced gas and they have a carwash makes it a big plus

Good gas, with an optional automatic car wash for $8-10 more.

Average car wash, sometimes a line, $8 for a basic wash

Car wash did the job but could be touchless.

Great. Car wash. No lines