Shell

151 reviews

5801 Silver Creek Valley Rd, San Jose, CA 95138

find.shell.com

+14082387348

About

Shell is a Gas station located at 5801 Silver Creek Valley Rd, San Jose, CA 95138. It has received 151 reviews with an average rating of 3.9 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Shell: 5801 Silver Creek Valley Rd, San Jose, CA 95138

  • Shell has 3.9 stars from 151 reviews

  • Gas station

  • "I was there yesterday 7/28"

    "Not so great"

    "There was an irresponsible Indian employee who locked up the entire store and refused me entry when he was supposed to be working"

    "My favorite gas station on the south side"

    "They sell gas at a higher than average price but they have Shells available in a lot of locations"

Reviews

  • Diane Glanville

I was there yesterday 7/28. The woman in charge was so rude. While I was paying with my card she turned her back to me. She wasn't helping another customer, just turned her back to me. She did say thank you but all I saw was the back of her head. Ladies' room was dirty. Just weird

  • velocity

Not so great...the prices are a bit high and the only way to get a break is to get their stores loyalty card ( called a Loop Rewards card) this card is given only after giving them your driver license info, birthday and address. They have an ok selection but 7-11 is wayyy cheaper.

  • yingjie shen

There was an irresponsible Indian employee who locked up the entire store and refused me entry when he was supposed to be working. He said the store was closed, but I clearly saw it said open 24 hours on the door. I hope this irresponsible employee can be punished.

  • Steven van zile

My favorite gas station on the south side. Car wash is average but works. Never to packed. The store is clean and well stocked with a good selection of drinks. Coffee is not to shabby but right next door is a Starbucks, the Starbucks is not great.

  • Vafa

They sell gas at a higher than average price but they have Shells available in a lot of locations. Even in rural locations there will probably be a Shell gas station. There is 3 grades of gas. and diesel. Also they sell chips, sodas, candy.

  • Adam Gracia

I updated this review and dropped the rating by 2 stars. This place doesn't let you use the bathroom because of Covid-19 and that drives me crazy! I Dont doubt the virus, I know we have to be careful. But one of the reasons these facilities

  • Brendan Ibach

One of the female employees is not very bright and does not know how to count. I attempted to buy an energy drink for about three dollars- something. I pay with a twenty dollar bill and she gives me just over a dollar change back. I point

  • Jose Bucio

The employees here were super helpful and friendly. Needed a 10lb propane tank filled for my overland trip. And no uhual would fill it no othe gas station in san jose would fill it, and i didn't wanna travel across town here. But I wasted

  • BayArea AutoCenter

Finally a local gas station and convenient store. Unfortunately store is NOT convenient. Ive became a regular and employees know me by name yet i must show id every damn time? Cashier Lines are always long and take forever. And to top it

  • Nina Ahrens

4 of us put all of our items on the counter, 5 drinks, 3 pop tarts, one bag of veggie chips one salami snack pack, lunchable, and one pack of KrackCorn. She didn’t offered a bag, and when we asked, the owner said you have a lot of hands

  • Devon Ama

High-volume place the employees are really not helpful and are quite rude I was really hoping for the convenience of getting my coffee and getting my gas but I guess I would rather get my gas somewhere else better than be treated rudely

  • Shawn Walton

Gas is high. I go for the car wash. I dont like how the starbuck line goes right in front of the exit of the car wash and sometimes they dont move to let you out. There should be a stop( sing) or a cone so they dont block the exit

  • Nelly Khayat

Online ordering must still go inside to pick up.No curb pickup. Rude service. Long lines waiting. Exactly what I was trying to avoid with my on line order. They did not have my order after standing in two lines. YELK …

  • Timothy Riener

This is a shell franchise store, which means it's fairly identical to every other one. You pay a little bit more for Shell gas but at least the shells are a little bit cleaner than the average gas station.

  • Rubi Vital

The car wash here sucks!!!!! Do not use, I paid 11$ for it not to wash anything. The soap didn't even come off with the wash. I had to take everything off with a towel. Terrible disappointed.

  • Anastasia Gurinenko

Just been here. Employee is not opening the door even though it says open 24h. He stood just next to me at the window and ignored me completely while I was knocking.

  • Mark Keenan

Never any receipt at the pump you have to go inside and wait for store customer to finish, your clerks are RUDE & the managers are Lazy . Fix it or Loose it !!

  • Kevin M

Nice new gas station. Lots of food and drinks inside, both hot and cold. Even has a fro yo machine. There is also a car wash which is pretty decent.

  • Daniel Ramos

Very clean gas station and also great customer service given. It has public restrooms and easy to get too. Definitely returning for gas and snacks.

  • Lea sick

Love the coffee. Employees are chill too, they come through when you need it . Sucks that the frozen yogurt machine isn't working tho …

  • Elijah Cortez

They lock the door even when they say their open 24hrs. I called to ask if they were closed and he said no but he’s too busy to unlock the door

  • Kaoru Bella

A very friendly service thank you for the help, special to the lady in the registration I don't get her name but she speak Spanish thank you.

  • Kimiko Rodriquez

I've been going to this gas station since it first opened up, and I've never had a problem until earlier month on Friday October 2, 2020"!

  • Shirley Gallardo

This a gas and store quick stop with a secret. Clean and well groomed. Well courtesy. Needs flowers outside on a well thought scheme.

  • Jonno Valenz

Gas is pricey, but that's normal for shell. What's great here is the ultimate car wash. Definitely recommend it. Worth the 13 bucks.

  • Morales SJ

Love this place! They have just about everything.. fresh orange juice, frozen yogurt, a car wash & great customer service! …

  • Hoongsun Im

Located near Coyote creek trail. Good place for snacks during hiking, if wanted. Large and newer place near 101 hwy.

  • Mz. 831qt

Store is NOT 24 hrs open.. I waited an hour and no sign of anyone. I saw the guy mopping and then he disappeared.

  • Ryan Mount

Not open 24hrs. An employee locked the doors and refused service at 5am

  • Jorge Horna

Not 24 hours. No one at the store. Doors are closed. 2:47 am

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