I got a full set of classic lash extensions at the start of December last year and within the 12 days of having them the lashes on my left eye were all clumpy and lashes on both eyes looked messy. Before I got the lashes I was instructed on how to take care of my lashes which I followed and brushed them every day. I have been to a few salons around hobart and have never experienced clumpy lashes after 12 days. I know for a fact that it was due to poor application, I contacted the team via Instagram thinking I would get some sort of reimbursement or discount for fixing them but all I got was to pay $20 for removal and pay either a refill or new set of lashes. I paid $120 for a full set and thought it was unfair and asked if I could get half my money back… I haven’t heard a reply and it’s been nearly 3 weeks and still nothing. Since I received poor customer service and got nothing in return I decided to jump on here to give my feedback to the public I also don’t recommend this salon for lash extensions.

I think they must have new owners and/or managers. I tried before Christmas to make an appointment and suddenly stopped getting replies. Just last week I made an online submission to make an appointment and no one got back to me. They advertised the service I wanted on their website and telling people to “get in quick to book” I commented to say I’d tried to contact them but no one had gotten back to me, they deleted my comment and just didn’t try and rectify it by actually asking me if I wanted an appointment or at the least apologising. Obviously they don’t want the business

Great customer service however poor delivery on beauty services. I went in to get a lash lift and tint and henna brows and shaping. Some of my lashes went straight up, didn't have a nice curl like other lifts I've had. The henna on my brows was slightly longer coming down on one side. When I was finished there was mascara under my eyes and sticky stuff on my eyelids. I personally do not recommend going here for those services particularly.

I had a small elopement wedding in Hobart last Saturday and needed last minute waxing and nails. I called into Skindulgence the day before to book in and even though they were totally booked out, the girl on the desk fitted me in that day for waxing and the following day for my nails. The girls were absolutely lovely and made me feel very welcome and calm. Fantastic job also on the treatments. 10/10 girls. Highly recommended.

The service was great & the girls were wonderful but the building was very cold, and wax residue wasn’t cleaned from my body. I was expected to put sticky legs back into my clothes. Brazilian wasn’t as I was expecting as it missed XXX spots - very unusual for me as everyone else I’ve been to waxes those spots

I was visiting Hobart from Sydney and wanted to treat my sister and niece to a manicure for their birthdays. When I called, nothing was too much trouble, the team organised things so we could all have our treatments together. We were all very happy with out manicures. Mine is still looking good on day 7!!

Olivia and her team do amazing work!! I cannot recommend Liv highly enough! Her facials are amazing and her waxing is painless. My Eyebrows always look fantastic too! …

Had the best facial, professional service with the lovely Olivia. Would highly recommend that if you would like to pamper yourself. Make an appointment 10/10

Have been here a few times and had the best experience. Such a great salon and service. Definitely recommend!

Staff were lovely but waxing wasn't very thorough and 'add ons' eg. toes to a leg wax came to $15