I dropped my cellphone and eventually the screen got damaged. I was able to see the phone on my computer tough, it would've charged if connected to a charger and all buttons (but the screen) were functional. I've brought the phone for repairs to this shop and I've been told that they will call me in two days to tell me if something else (besides the screen) is defective. I've never receive a call and after few extra days I called them to inquire and the clerk promised that the phone will be repaired the next day (with a different bezel color though). I said OK and I waited them to call me the next day to pick-up the premised repaired phone. Of course that no one called and after few more days I went to the shop to see what's happening. Again, the clerk promised that the phone will be fixed and returned in couple of days (meantime we've got a long weekend in-between). So after another few days, I went to the shop again to see that the phone wasn't ready yet and receive the already well known promise that it will be fixed the next day. So finally, the next day I went there AGAIN and the phone was there INDEED but not fixed at all and completely dead. The clerk have told me that there is a problem with the motherboard and it the cost for all repairs will be too expensive. When I've argued that the phone was partially functional when I've brought it in, he said that his technician tried to replace the battery (I don't see the reason) and nothing can be done and his shop won't assume any responsibility. So after almost two weeks in 'service' I've ended up with a useless phone and I've lost all the data which I hoped I could save it just by replacing the damaged screen. So my advice for everyone who would like to use this shop for any kind of service, THINK AGAIN. You won't get any warranty for the units which you will bring in for repairs/service and there is a high probability to lose money and not just... As a side note, none of the items exposed for sale has a price tag so if you inquire, it's better to be informed that to just open your wallet

I don't believe the good reviews are even real. Wanted to trade in a Galaxy note 8 for a Ipad mini 4. Lady i talked to who seems to be the only one who works here told me they couldn't take my phone because it would be way above price of the Ipad so i asked her to call her manager to see if i could just have the remainder on in store credit, she called and the manager said yes it was fine. They didn't have the Ipad I wanted in stock so i had to wait till the next day only to find out they "forgot" to pick it up so then had wait and go back another day only to find out that they would only take $280 for my brand new condition galaxy note 8. I simply asked why did you say it was worth more than the Ipad on the phone? and she kept saying i never told you a price like 50 times over getting all upset saying what do you want me to do about it and to go sell on kijiji!! I understand that a price wasn't said but the fact she said it was worth way more than the Ipad and then to show up and them say $280 is a joke. Waste of time customer service rude and makes false claims.

Brought my Samsung s7 2 and a half weeks ago to have a software issue fixed. Phoned repeatedly, they kept saying a few more days and that it was at the lab being fixed. They couldn't find out what was wrong, that it must be the motherboard and to give them a few more days, and they would call at the beginning of the week when it was repaired. Friday comes along, so I decided to call, as it's now the end of the week. Apparently it was still at the lab and cannot be fixed, therefore i demanded my phone back, and they said I could get it tomorrow. I better not be charged for the phone sitting there for almost 3 weeks with no repairs. Phone is also in perfect condition and no scratches, so will be thoroughly inspected upon pickup. Will definitely warn people of this place in the future. Definitely better to go with a carrier like telus or bell for repairs.

I took my Samsung g7 into this place to hopefully fix it. I was told to call back in a couple of days and a price range to fix it($80-$150). Each time I called them I was told to call back next week or at the end of the week etc. They finally told me after over 2 weeks that it was at the lab and they couldn't fix it . I said I want it back and was told it would be available to pick up the next morning . Unfortunately when i called to pick up i was told the lab sent it by courier and it took another few days before i could pick ut up. When i picked it up they tried to charge me $35! I really thought they had lost my phone and were making excuses, but this is how they do business .

DO NOT TAKE YOUR PHONE HERE FOR REPAIRS, YOU"LL regret it. Found this place off Kijiji and I called them cause I have a Samsung S7 with a broken LCD, need it to be repaired, got a price that sounded appealing to me, little that I know this place is a rip off and all they do is tell lies to get business, told me i'll get my phone back the next day and then they called and said they dont have the color of display the phone needs in stock its gonna take 1 week. Went back and picked up my phone and took my business else where, got a free screen protector from them though! I called many times before and ask if they have the color in stock and the lady said yes!

I found a product of theirs online and when I messaged them they said it was available and that I could come right away and pick it up. I drove half an hour and when I arrived they told me they sold it even though I just spoke to someone that I was coming to pick it up. They took my number down to call me when the product would be back in stock, stating “early next week”. I called multiple times in the next couple weeks, they just kept saying “maybe next week”. It’s been 3 weeks and I haven’t received a call so either they lied or never called me when the product was back in. Complete waste of my time and no effort on their part.

Reasonable pricing and decently fast repair time. I ended up needing my screen replaced, after checking amazon for a replacement screen it would have cost me $116+ tax to do it myself. I decided bring my phone in to them to see how much it would cost to get them to do it, they quoted me $150+tax. They managed to get my phone fixed and back to me in about 5 days, it was a little longer then what was original quoted because there was a problem getting the touch screen sensor to work properly.

Buyer beware of bait and switch scam. So our product listed on marketplace call to see if it was still available went to the store to pick up was told it’s a good price because there’s something wrong with it that wasn’t listed in the ad or conversation with called and offered me a more expensive product when I refused and said it was a scam and they offered me free products instead of honouring the original price beware when purchasing or buying anything from these people

What can I say other than great customer service! My phone screen was completely broken so one of my friends referred me to this location. I was surprised to see such an organized and well maintained tech store. The manager personally came out and was able to fix my phone on the spot and while I waited, he let me choose a case free of charge. The price was reasonable and the repair was clean and so far no problems. Want to thank you again for being very helpful!

Never deal with this guys. I bring them laptop with the charging problem, but it was in working condition. And when I gave it to the consultant I show that it can boot. "Diagnostic" had take almost two weeks, after that they say that it is not possible to fix it. When I had take it back it was broken so didn't start at all, just brick. On my question whats happen I got answer that it was broken when I bring it. No sorry, no compensation, terrible service.

I come last month to fix my iPhone 6s screen, while at the store the screen was not working properly (touch/sliding) so they said if the problem does not go away to replace it free of charge. 2 weeks later called in to schedule a replacement screen. That same night my phone cracked slightly and now the whole screen does not touch or slide. I came in today and was told it will be another 100$. WORST RIP OFF EVER!

I have a very good experience with this store I bought few items and got very competitive price I recommend this place to my neighborhood and friends Smart tech out is a very reliable source for purchase I did my repair here and I was satisfied completely They are very professional and helpful for customers Nusrat is very helpful and professionally sound in technology I like her very much

Super nice people Nusrat and Alam, very fair pricing. Went here a couple times once for a cracked screen, once to grab a charging cable, and recently for a camera replacement on my s9 which I thought wouldn't be worth the fix but pricing is super fair and people are very friendly. Hopefully no more dropping my phone, but if something happens I know where to come. Would recommend.

Every year in the summer before I travel, I buy phones from Nusrat to bring as gifts. I have never been disappointed, these guys are good, very reasonable & fair prices. Nusrat was very patient and helpful as I took my time looking over the phones to make sure everything was to my liking. Phone repairs was quick and done perfectly. I would definitely recommend Smart Tech Outlet

I unfortunately dropped my iPhone 6s and cracked the screen. As they were the closest around me, I dropped by their shop to get my iPhone repaired. I arrived at 3:00PM and half an hour later, I walked out with my iPhone - fully repaired. I've had my phone repaired in the past and by far, these guys are the most reputable. Great customer service and very competitive pricing.

My Mac was fried in a lightening storm (yes it was plugged into a backup and surge protector), I was worried that all my files were lost (as the time machine was also fried). Smart Tech was able to retrieve my files from my Mac, and I bought a new/used Mac from them as a replacement. I am so so happy with their service and their ability to replace all my stuff!

These guys are scammers, they are apart of a massive influx of kijiji and facebook marketplace sellers. They are predatory. They are here to rip you off, and are not people id recommend doing business with. These reviews here are all fake, this company should be avoided. Pay the extra money and get a real product from a branded store.

What a place! What a place! Loved it to its core. So many products for a gadget lover like me. Went in to buy a Wireless charger for my iPhone X and ended up getting an Apple Watch, Ecko Headphones, and charging cables at amazing prices. Very nice customer service as well. Would totally recommend it to my colleagues and friends!

We're almost on a first name basis given my son is targeting the Guinness Book of Word Records for most times he's cracked his screen! Great people to work with. Friendly, fast service, and reasonable prices. Wish I didn't have to keep coming back. At least we have a reliable place close by, so happy to support their business!

Great products with good prices!! They did the best to work with me and get me what I need !! These guys should open up more locations especially in the city of hamilton, or stoney creek!! It would be much more convenient to travel to !! But other than that I would keep doing business with them, keep up the good work guys!

DO NOT GO TO THIS PLACE. if you've read any good reviews about this place, ignore them. this place sucks. they had my computer for a whole month, when they said it would only take 1 week. I tried to get it back to go elsewhere, and they refused to give it to me. THIS PLACE IS HORRIBLE AND PLEASE DO NOT GO HERE EVER!!!!!

Lovely store and lovely people. Brought my broken phone in to get a refurbished one but they told me they could repair mine for a much lesser cost. They repaired my phone and it works great! They did a great job and gave me a deal on a wireless charger afterwards. Highly recommend this store for your electronic needs.

Would give 0 stars if i could. I brought my phone to have a software lockout repaired, Knowing very well that was the only thing needed. I was told it would take 2 days. 3 weeks later after many unanswered calls, i was told they could not fix it. And they tryed to get me to pay for a mother board. DO NOT GO HERE!

I went in there knowing exactly what i needed. I just needed the glass replaced as my digitizer was fine. He insisted that the digitizer be replaced as well and gave me a ridiculous price. I know you can buy the glass itself on amazon for $10 and wanted $100 to replace just the glass. Watch yourself here.

Had my laptop fixed very recently and my brothers 2 years ago. My laptops lcd broke took it to canada computers charging me over 300 dollars and saying it could take weeks and were saying they couldn't find the part yet but this shop charged me under 300 and did it in a day definitely the place to go.

Had a wonderful experience here the other day buying an S21. The woman we dealt with was friendly and knowledeable and was able to recommend the phone that best suited my needs. She was patient with my questions and the price was great. Will be sure to return here for any of our computer/phone needs!

Just bought an iPhone here for what I would consider a very reasonable & fair price. The lady was very patient as I took my time looking over the phone to make sure everything was to my liking. Very friendly and no sales pressure and wouldn't hesitate to buy another phone here in the future.

Amazing customer service and phenomenal friendly staff. I recently purchased a macbook from smart tech ans the product was in great shape. The employees sat me through and did a walkthrough of the product to get myself accustomed to the product. Recommend this tech shop for everyone.

Great customer service, the staff was very pleasant and knowledgeable of their products definitely recommend them if you are looking to purchase electronics, I was given a great price for the iPhone I had purchased. Definitely making a trip back for future products!

They say the phones are "Brand new but the box was opened" is a complete BS. The phones which they say brand new are REFURBISHED. Bought 2 phones not long ago and both started acting up and developing problems. Eventually had to get new phones. $1000 DOWN THE DRAIN!

Great response time, new glass and LCD installed on S22 Ultra with zero issues, even provided a loaner as I had to wait the weekend for the part to come in (understandable). Everywhere seems to have a competitive price so I decided to go as local as possible

Great service when purchasing a computer and fixing other electronics! Service was fast, personalized and of great quality. Happy with the computer that we purchased, works great, and the price was right. So much better than dealing with big box stores.

We purchased two (2) phones from this outlet and were very pleased with the prices we were offered. The owners were very friendly and helpful. They were able to answer all our questions. We would purchase from them again in the future.

Awesome establishment for all your cell phone needs... broke the screen on my iPhone 6 and it was replaced and ready in 2 hours at a great price.. a fraction of what Apple would have charged... 2 thumbs up …

Very good service regarding cell phone upgrade and purchase. Absolutely a great place to find your new phone and accessories. Very professional without the headaches like the big players in the mobile business.

ممتاز و لديهم اجهزه الكترونيه متنوعه. جديده وايضا مستخدمه كالهواتف و الايباد والتاب. Thank you Excellent and they have a variety of electronic devices. New and also used, such as phones, iPads, and tablets.

Absolutely amazing customer service! Any questions or concerns were answered right away, and they take the time to make sure you’re 100% satisfied without being pushy! Recommend them for your tech needs!

Had a very nice experience with Nusrat Mehar, she got me the best laptop for my budget. I couldn't have asked for a nicer or more thorough customer representative. I highly recommend this place

Customer service was amazing. They gave me a really great deal on my Iphone repair and half off cellphone accessories. Will shop here again in the future and would recommend others to as well.

I visited this place for my cracked phone screen and to get a screen protector the staff was very friendly along with very affordable prices and quick repair times. Overall 10/10 experience

Msg them for a Samsung s10 plus they told me one price then I tried to go pick it up and they wanted to give me a down grade phone for the 300 I do not recommend this place to by phones

I've come here over the years for various electronics and accessories and have always been happy with the the products. The lady that works here is very friendly and knowledgeable.

Got my phone screen repaired here, great price compared to other stores, and super nice, great customer service. Only took about a day as well, was repaired very quickly.

Got no sales attitude. Were trying to sell me an open box phone with fake accessories. When I pointed it out, she said it’s better than original!! If only Apple knew.

I have never left this place unhappy. 3 MACs 4 iPhones 2 Apple Watches Laptop And several screen replacements! Great service, great products and great people.

Facebook Marketplace is flooded with things from these guys. Each posting from a different account. Screams scam. I’d avoid purchasing from them if I were you

Got an adapter from the store asked for replacement or return as it was new and not working. Store suggested to buy another one with $5 discount. Sad

The worts store ever they selling products used and broken ! And even worst they not changing for you!! Never again I bought a ps5 controller!! ! I

Awesome store! Got an iphone 7plus with apple warranty. Good people and nice to deal with. Will definitely come back to upgrade in the future.

Been coming here for 8 years and always friendly and helpful and I’ve done lots of repairs. Bought used tablets and always a good price.

Doesn't answer the phone. When they do, rude. Also you have to book an appointment just to buy something that probably isn't worth it.

Most laptops are overpriced paid $250for a 13 year old intell laptop when on eBay I can get the same one for $150 I feel cheated!

Received fast and efficient service when purchasing a cell phone. Very knowledgeable and great deals. Will definitely recommend!

Purchased a Samsung s5 from them and it didnt last anymore than 3 months .Phone had a software problem and the lcd just fell out

Decent owners Reasonable prices They have everything new or used Definitely I will be a returning customer me and my family

My S10 died in the morning and this store got me running on a gently used S21 in 5min. Very nice service and best prices.

Excellent experience. Very friendly personable service. Also very knowledgeable. Would shop here again for electronics.

Great service. My note screen broke and they fixed it with no problems. Phone has been working great for a month now.

Great service. I brought my computer in for a new screen. Service was so good I also bought a new phone. Thanks guy

Great deals on tech products Excellent service and pricing Strongly recommended Won't find better deals on tablets

lady who helped me was so nice and helpful, will return here for the future, thank you for the wonderful service

i arrived was totally reasonable and helpfull store was well set up i would visit agean …

Excellent customer service Very friendly and technical expertise Recomand this store for purchase and service

I went many times to buy stuff. Stores has great service, accessories, and prices! I recommend anyone to go!

Quick response. The phones are a little pricey but they provide assistance and warranty so it is worth it.

One of the best customerservice and very good service you get very good deal I I been there so many times

very friendly customer service, unbeatable price, bought cells twice from this store, strong recommended

Nusrat is amazing and helped select the best laptop possible within my budget. Will definitely go back

Bought S20 plus, great deal phone looks brand new, great customer service. Pay cash get better deal.

Great service, good collection of mobile accessories. The owner is very friendly and knowledgable.

They delivered my phone on time even though I'm not expecting that early great store for shpooing

Bought new iPhone from them today. Very nice lady working there. Will come back in the future.

They do not accuse two customers, they just need money. I do not recommend it at all

Recently bought a phone here. The service was excellent and the phone has held up.

Great collection cell phone, accessories, computers, TV's and other electronics.

Great customer service, great products, amazing deals! Definitely recommended!

Bought a Samsung phone! Excellent service! I would 100% recommend the place!

Thanks for you trite me good and like you're fraind your wenderfull family

Great staff, great service. Three experiences thus far, always positive

Had an amazing experience! Very friendly service!. Nice savings too!!.

Ok service but should focus slightly more on better customer service.

Good deals on tablets and cellphones Great saving highly recommended

Very good service, nice location and quick deal, highly appreciated

Service is great and friendly and prices are also pretty good!

Really helpful and efficient. Nice store with a good variety.

Great customer service. Very helpful with purchase of a IPAD.

Super friendly and knowledgeable. Recommend to everyone!

Great customer service. Fast and efficient with repairs.

Very friendly people giving great deals on electronics.

Very good staff and clean store with reasonable prices

Very friendly and professional service. I recommend.

Excellent service. It was fast and worth the wait.

Great prices. Staff were very polite and helpful.

Excellent phones. Have all the latest models.

very good selection, honest and trustworthy

Great little place and friendly service

Good store, following covaid protocol

Great service and lots of selection.

Great service and product very happy

Amazing service! Amazing products