If I could give a zero star I would have. My family and I ordered four fraps and at the time of order the woman on bar told her co-workers loud enough for us to hear us that she didn't want to make our order at which time the guy on cash told her he didn't know how to make the drinks but said he would give it a try. He then made our first drink incorrectly and told us he would remake it. We then waited for close to fifteen minutes only to be told that they didn't have the ingredients to made our other drinks and that they would refund us. We waited fifteen minutes. Got the wrong order and then left with one out of four drinks. It was singlehandedly the worst service I have ever had at a coffee shop. Tim Hortons does a better job.

Starbucks gift cards NOT HONORED here. Told this is not official Starbucks and their systems are not connected to corporate. I don't usually buy $7 coffees unless I can use a gift card and got stuck in an awkward situation where I had $50 on my gift card and needed to shell out cash for my drink. Not happy about that. Now I know to only go to official Star Bucks stores.
Food: 5
Service: 3
Atmosphere: 4

It’s pretty hit and miss. Since the other Ancaster Starbucks closed, it’s been way busier, especially on weekends. You need to place your mobile order a good 15 min in advance to get it, or you can wait in the 30 min drive thru line. Staff work hard but they don’t seem to ever have enough for the amount of orders that come through. Just depends on how patient you want to be.

Abby chose to make a coworkers order before mine... I'm a paying customer and I had to wait. I will NEVER visit this location and perhaps reduce the number of times I order from Starbucks. Clay was a delight...smiling and provided exception service.
Service
Take out
Price per person
$10–20

The women who works fulltime during the day at this location is amazing!!! My husband and I have never been to this location at the same time, but she figured out who we were to one another and always asks about the other. Its work parking and going in just for her great service.

Asked for lactose free smores frapp no whip and now that I'm drinking it, it tastes very creamy and there is whip cream at the bottom. Thanks. I'm allergic and this is going to wreck my evening.

Great Drinks! Great Staff… always providing the best service even when rammed with clients! Love coming here

Closed at 8, was there 7:45 Saturday night and they were already closed. Hmm 7:45 is not 8. Please fix this

their coffee is wretched..not sure I can stomach trying another.

Typical in store Starbucks. Friendly service.

Great customer service and quick with orders!

Does not have the complete menu