Stevens Mortuary is a Funeral home located at 5520 W 10th St, Indianapolis, IN 46224. It has received 55 reviews with an average rating of 4.6 stars.
Monday | Open 24 hours |
---|---|
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Stevens Mortuary: 5520 W 10th St, Indianapolis, IN 46224
Stevens Mortuary has 4.6 stars from 55 reviews
Funeral home
"My family has been a patron since the 70’s and I have recommended friends and family members to Stevens Mortuary for decades"
"During a time of grieving and loss you would think the owner would understand how to treat people's friends and family with empathy, compassion and respect"
"I WOULD GIVE ZERO STARS, BUT THATS NOT AN OPTION!!"
"As the former Wayne Township Trustee overseeing the fire department and emergency assistance needs of the community, I have had the privilege to reach out to Stevens Mortuary numerous times for assisting families with a death of a loved one"
"The pricing was a lot better than other places around me, and they list it clearly on their website"
My family has been a patron since the 70’s and I have recommended friends and family members to Stevens Mortuary for decades. I most recently called upon their services in January when my son lost his battle with cancer. Because my family had used Stevens in the past, I knew what to expect and that it would be managed with class, respect, compassion and empathy. The support, genuine care, concern, love and reverence has always been above and beyond my family’s expectations. From our very first encounter and with each service that we have had, my family has always been treated with respect and gentleness. We have always been guided, informed and reassured throughout the entire process, from start to finish, Wayne and his staff were gracious, understanding, sympathetic and followed through on everything they said they would do. We never felt rushed, prodded or like it was business as usual. They truly listened to the little details we wanted to help express our love, nothing was too big or too small and Wayne made himself available at all times for any questions or requests that my family had. I have always felt that everyone at Stevens Mortuary want each service to be special and beautiful for the family. You can tell that this is the line of work that Wayne was meant to de doing. His compassion and professionalism made me and my family extremely comfortable and it allowed us to grieve. This relieved much of the anxiety knowing by putting our trust in him things were being taken care of in a proper and professional manner. Funerals are a hard part of life. If there was anyone I would want with my family and I, it would be Wayne and the staff at Stevens Mortuary. I could not have asked for a more competent group of people to walk me through the most difficult times of my life. I can’t imagine another funeral home matching their professionalism and integrity, doing all that is asked with ease and comfort. They do not leave out any details and each service we have planned with them has been beautiful. I highly recommend Wayne and Stevens Mortuary, this is where you need to go if you want a local funeral home who will not only be focused on your family, but will treat your family as one of their own
During a time of grieving and loss you would think the owner would understand how to treat people's friends and family with empathy, compassion and respect. We were not. By far. After the services concluded we were told we could go back in by the immediate family while they were saying final goodbyes to help gather belongings and to get flowers, if we wanted. When we made our way back in, a "gentleman" asked us if we were immediate family and before we could even explain anything, he went on to chastise us about how it was immediate family only and instantly shut the door in our face. He came back out and apologized saying it wasn't meant for it to come off as rude and when a friend said, "well, it was," as he was walking away to shut the door in our face again, he turned around and got confrontational with her. Apologizing for being rude isn't a free pass to continue being rude, in my opinion. We weren't in the wrong. We were told we could be there. We weren't the ones being rude! It was a very emotional day. He was so short and crass and I was very taken back by his attitude. We never did get a chance to even tell him that we were told to come back in. I guess we were all a bit speechless and in disbelief. The same guy, who was in fact the owner on some apparent power trip then told us we needed to get out of his funeral home. So I guess if you want your family/friends to be treated extremely rudely with no respect compassion, or professionalism then by all means, this is the place for you!
I WOULD GIVE ZERO STARS, BUT THATS NOT AN OPTION!!....First I would like to start out by saying, Mike Pike the funeral director was extremely unprofessional and got in my face. Second, I was attending the funeral service for my grandmother, accompanied with my mother which is the daughter of the deceased, as well as my bother, cousins, and wives. I was told by Mike Pike that my family was uable to see my granmother due to my two aunts that I havent spoke two for 15 years that they didnt want my family there. After speaking with management and Wayne, who I believe operates the funeral home stated that if the family didnt want me there, I had to leave. Let me remind you, I am immediate family. Mr. Mike said whoever had power of Attorney over our grandmother had the final say so on who attends the showing. Thats absolutely not true, a power of attorney ends at death. So to end this rant, STEVENS MORTUARY makes up there own law on who can and cannot attend showings of there loved ones. AFTER SPEAKING WITH SEVERAL OTHER FUNERAL HOMES ABOUT THIS INCIDENT THEY STATED THAT, THIS COURSE OF ACTION WAS VERY UNPROFESSIONAL AND NOT BY LAW. The only positive statement I can make, is that the owner (Wayne) made his employee Mike apologize for his unprofessionalism.
As the former Wayne Township Trustee overseeing the fire department and emergency assistance needs of the community, I have had the privilege to reach out to Stevens Mortuary numerous times for assisting families with a death of a loved one. In my roll representing the fire department and the families, I can assure you that there is no better equipped staff that will listen to your needs, honor your loved ones final wishes and have follow through with compassion. The staff treats you like you are family, and is always there to assist you with any needs that you may have. The uniqueness of this mortuary is that they also are the same individuals that will meet you in the first initial consultation preparing arrangements, taking your loved one in their care, prepare a beautiful celebration of life funeral and end it with being the ones at the cemetery standing beside you saying your final goodbyes. I have heard from countless amount of families that they felt truly loved by the staff, and not shuffled around like many other mortuaries they have experienced, and I can say I 100% agree with them. I would encourage anyone to call Stevens Mortuary at their time of need, I know I will! Andy Harris ~ Former Wayne Township Trustee
The pricing was a lot better than other places around me, and they list it clearly on their website. $1700 for immediate cremation is not bad, but then we wanted to see our loved one one last time and had to pay five hundred extra dollars just to be in the same room as the body for half an hour. Still, 2200 felt reasonable for everything, and that's what we paid in the end, however when we saw the bill it was a little off-putting. Instead of just 1700+500 it was divided up into a bunch of fees and services which in the end added up to more like 2500 dollars but then at the end he gave us a 300 dollar discount because we were concerned about pricing, so i guess that's great! still kinda confused about the bill though.
Over multiple times I went to the funeral home. Wayne was always comforting and helpful. They loaned me an urn as my grandfather’s cremation was delayed by unforeseen circumstances and the one I wanted to purchase would not be in, in time for my grandfathers celebration of life. I never felt pushed or "sales pitched" to purchase anything. Wayne was wonderful and everything I was promised happened as promised. I would definitely recommend this business to assist at the most terrible time of one's life. Thank you again and I will definitely use them again.........(but I hope no time soon)
I could not be more thankful for Wayne and his entire staff during the loss of my father. Their professionalism and heartfelt gratitude with the services they provided as well as with our entire family and friends was just amazing. Wayne and his staff made everything very accommodating and every guest we had, all said afterwards how wonderful everything was. My family has used this funeral home for years and will continue to do so in the future. There is no where else our family would go. Thank you thank you thank you Stevens Mortuary!!
My father died rather unexpectedly on December 30th. Our mother immediately told my sister to make sure we called Stevens Mortuary. We did just that and are so happy we did. Wayne and his entire staff was exceptional! Wayne was on the phone with me multiple times late into the evening New Years Eve putting final touches on Dad’s obituary. They were so kind, empathetic and accommodating throughout the entire process. Stevens is now the Andretti family’s “go to” mortuary. Thank you from the bottom of our hearts, Wayne.
When i met Melissa, I was broken, unable to think. They guided me through. Never felt led to spend more. The qt on the phone was spot on. Everything was beautiful. When I had a meltdown due to winter storm due, they were calming and assured me they would be there. All the little and important things they did, that I didn't even think of. They were awesome. I can never thank you guys enough. And yet, don't hope to SEE YOU SOON . You are the best at the worst of time .
At a very difficult time, we reached out to Stevens for their assistance when our Mom passed away. We didn’t know where to turn. The entire staff are absolutely wonderful. They cared for our family and Mother with care, expertise, and with a loving heart. We were all surprised that everything they offered was affordable. We were not expecting the death and were worried about the expenses. Stevens literally took care of us and our needs! Thank you, Stevens Mortuary!
They did a very good job with my mother's funeral. They were very compassionate and understanding with my dad and me as we struggled to plan and get through this tough time. They put together a beautiful tribute video with pictures and her favorite songs, that played during the visitation and makes a precious keepsake for the family. They were prompt about fixing mistakes in the obituary and were communicative about issues that arose. I highly recommend them.
Great place to deal with for an event that most people cannot deal with. Staff was great, walking me through everything to make sure nothing was missed. Their experiences were very helpful. Lots of options that they walked me through and everything came together nicely when the time came for the service. It is also a nice touch that since the service they have kept in touch and have offered assistance if needed which is appreciated.
My daughter look nothing like herself at all. All of the pictures and the music on the DVD were not what they said they would be. I am still trying to retrieve her hair and the Death certificates that I requested. I have called and my call was not returned. The flowers that I ordered through the website were also not what I had requested. They were helpful with the casket selection.
We very pleased with the services provided by Stevens. Before this, we had been fortunate in not having dealt with making final arrangements for a loved one. The staff at Stevens were extremely helpful to us and any question or issue we had was quickly addressed. Their quiet professionalism and genuine kindness was a great comfort to our family during a very stressful time.
The amount of respect that the employees here at Stevens Mortuary shown is where amazing. Nothing like I pictured when I found out my Dad had passed. Even filled our own urns for us that we ordered from somewhere else. Hopefully won’t have to deal with them anytime soon (if you know what I mean) but when I do. This is the only place me and my family will be using. God Bless
Some of my in-laws family had their military services at this mortuary years ago in 2008. I had a recent lose in the family, and he was also military. We needed the same flag display case to match the ones from 2008. Not only did they help me find the match, they had one in stock, and gave it to us for their appreciation of our loved ones service. Truly above and beyond.
We chose Stevens Mortuary for the funeral care of both my mother and my wife who passed in 2019 and 2021respectfully. In both cases, Stevens personnel and preparations were outstanding. They carried out their services with dignity, professionalism and at a very reasonable cost. Should your family need funeral care, I highly recommend Stevens Mortuary.
Wayne and Melissa were so kind and caring! They went out of their way to make my husband’s cards for the service personalized to match the theme of his funeral. There also was a snag with my insurance and they had no problems assisting me with that. Everyone there was wonderful and made this horrible event easier to get done!
We unfortunately lost our father and mother within 18 months of each other and I couldn't imagine letting anyone else handle their arrangements and services than Stevens Mortuary. Everyone was so accommodating to each of needs and our parents wishes. Wayne always goes above and beyond treating you like his own family.
Steven's Mortuary did an excellent job taking care of my mother's funeral. Their staff are extremely helpful and supportive during trying times. Everyone there was most professional and I don't know how we would have got through this without them. Thanks for taking care of business so we could focus on family.
The staff of Stevens Mortuary are sincere, caring and compassionate. I can’t imagine letting anyone else handle arrangements for my family. During the most difficult times of our lives they have been there for us offering peace and comfort in the midst of our grief. They are the best of the best!
When my mother died of Covid this year, Stevens Mortuary brought such a sense of peace to our family. We were all distant and unable to attend the funeral. Stevens arranged a livestream so that we could be included. They went above and beyond during times of great uncertainty and grief.
They have been the best to work with under the unfortunate circumstances. They went above and beyond. They also have been very kind during the entire process of planning the funeral to the follow up after. Thank you for everything you have done. We appreciate you, sincerely.
Excellent place very caring have reached put to me several times to check on me since mother had passed away most definitely recommended if you are looking for a Mortuary that can handle everything you need and make u feel like family thank u so much definitely 5 stars
Stevens Mortuary's staff is so compassionate and caring. They took care of the loss of several of our family. I know I can always call upon them during a sad situation of losing a loved one. They are there for me and my family always. I would highly recommend them.
At a horrible time in my life I lost my daughter. It's a horrible thing to go through. Stevens handled everything with care and understanding. They were professional and caring every step of the way! I would highly recommend them and you won't be disappointed.
We couldn’t have been more satisfied with the services of Stevens Mortuary. They were kind, compassionate and so caring in all of our interactions. It was wonderful to find this kind of support at an affordable price at the most difficult time of our lives.
I will always recommend Stevens Mortuary to ANYONE who is in need of funeral care. Wayne Tago is a top notch funeral director that treats every family with dignity and respect. No other funeral home goes above and beyond like Stevens Mortuary does.
They were very attentive to our needs & went above and beyond our expectations and you could not ask for a more professional funeral home. I would recommend them to all my friends and family in the future. Thanks again, The Short Family
I highly recommend this funeral home for anybody's loved one. They will take care of you and go the extra mile. Thank you Mr. Wayne for helping me and my family for your unexpected gesture of kindness. God bless you always..
Facility and staff were both very nice. I had been to several services unfortunately as of late and they did a very nice job with my dad compared to other places. We would use their services again in the future.
Steven's helped our family so much after the death of my beloved husband. Such caring people. Thanks to Wayne and Melisssa you made a very difficult situation much easier. I would recommend Steven's to anyone.
Best of the best. Wayne and Melissa took care of our Grandparents and made them look like they had 10 years prior. They made the process easy and professional. Love the new updates to the facility as well.
Wayne was a wonderful person to have helping me through a difficult time. He made everything easy for us. We had a private service and everything was taken care of. You couldn't ask for better service.
Couldn't be more thankful for the dignity shown to my late grandmother and family during our sudden loss. During a pandemic. Incredibly grateful for the professionalism and care provided to my family.
Unfortunately, Stevens Mortuary performed both of my parents funerals last year. You cannot find a better funeral Director, or funeral home than Stevens. Absolute professionals and fair pricing.
Steven's was amazing after the death of my Father. Such caring people. Thanks to Wayne and Melisssa who made a very difficult situation much easier. I would recommend Steven's to everyone.
Beautiful location and interior is very modern, handled my fathers funeral and even got me through problems with the cemetery run by a different company. They go the extra mile.
Was so blessed to have Melissa help me every step of the way during this difficult time, Thank you for caring as much as you did for me and my family.
Steven’s Mortuary was very professional and always available to answer our questions about our aunt’s services. I would highly recommend them.
They are so kind and such a blessing at one of the worst times in a family’s lives. I would highly recommend to all.
Very unprofessional, I would sincerely apologize to your family if you encountered what I encountered
Very detailed on everything, always making sure that you are doing well.
Nice place. Lots of room.. very nice staff
Comfortable and friendly. Very organized.
79 reviews
3562 W 10th St, Indianapolis, IN 46222
68 reviews
9606 E Washington St, Indianapolis, IN 46229