StorPlace Self Storage is a Self-storage facility located at 2360 Gallatin Pike N, Madison, TN 37115. It has received 130 reviews with an average rating of 4.9 stars.
Monday | 8:30AM-5PM |
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Tuesday | 8:30AM-5PM |
Wednesday | 9AM-3PM |
Thursday | Closed |
Friday | 8:30AM-5PM |
Saturday | 8:30AM-5PM |
Sunday | 8:30AM-5PM |
The address of StorPlace Self Storage: 2360 Gallatin Pike N, Madison, TN 37115
StorPlace Self Storage has 4.9 stars from 130 reviews
Self-storage facility
"Absolutely the best! Surina was a pleasure to work with in assisting me with renting a storage space"
"I've been here for over 4yrs"
"I submitted a request to view/ hold a unit late in the evening and received a call promptly the next morning asking if I’d like to come in to view the unit"
"Renting a unit was made so easy"
"We are all facing a very scary time with the COVID-19 pandemic"
Absolutely the best! Surina was a pleasure to work with in assisting me with renting a storage space. She was able to answer all my questions professionally and with courtesy. I originally went to the competition yesterday, because it was closer to my house and slightly lower in price, but the person running the counter there was impolite and rude. I walked out less than 2 minutes (1 of which was her on a personal call while I stood waiting to be assisted). Not with Surina, greeted me with a smile and pleasant greeting as soon as I entered the office. This young lady is an asset to your company. I worked in customer service for 2.5 years and understand the importance of relationships with customers and potential customers and Surina certainly exemplifies what a customer relations person should be. GREAT JOB!
I've been here for over 4yrs. I just moved out yesterday. Let me tell you, this place has been great and very accommodating. The staff, Joni in particular, has always been friendly and helpful. I have been in at least 4 units in my time here. Transferring to smaller units or larger units has always been a breeze. Security was great for me and I have no complaints on moisture or pests. This place is top notch and I'm happy to say exiting was easy too. Swept it out and let them know I was leaving. That was it. No hassle. I highly recommend them.
I submitted a request to view/ hold a unit late in the evening and received a call promptly the next morning asking if I’d like to come in to view the unit. When I arrived I was warmly greeted and assisted by Joni. She even helped me determine the size of the unit I needed as the one I request was much to large for what I was storing. The process was quick and easy. The facility itself is very nice and safe, however it was the hospitality of the team that manages the facility that made me choose this place to store my goods. Thank you all.
Renting a unit was made so easy. The staff was very responsive upon my inquiry when I contacted them. There is a Storplace just minutes from my home but they didn’t respond as efficiently as the staff at this location did. I decided to drive past the Storplace next to me and rent from the one about 10 miles away. .Ian was kind on the phone and Joni made the process seamless and timely when I arrived in person. Highly recommend this Stor place location.
We are all facing a very scary time with the COVID-19 pandemic. I was so shocked when this company told me they were going to work with me! I have always gotten excellent Service for over six years.. The grounds are kept so nice. I love the one on one friendly service and God bless them for standing by us who suffered with zero income. I highly recommend Rivergate storage for your Storage needs.
Joni and Ian were absolutely the best! This location is clean, secure and convenient. We researched several places before picking StorPlace and couldn’t be happier with our decision. Joni and Ian went above and beyond. Since the initial meeting and signing both have been available for questions and return my calls and emails promptly. Highly recommend!
James is awesome! He’s very professional and friendly and always ready to help. I feel like the contents of my last storage always safe because he’s always out checking the lots. The buildings as well as the grounds always clean. I would definitely recommend Storplace!!!! And ask for James …
StorPlace of Rivergate was amazing to work with, and Jordan and Joni were an absolute pleasure as they worked with me to get set up with a space as I was moving from another state. The location is easy to access and made me feel that my camper was very secure in their site.
Used this place for a few months and it's been great. Super clean and felt safe the entire time. Big shoutout to Joni, the manager. She's a gem – even brought me water on a scorching move-in day. If you need storage, this is your spot and Joni's got your back!
James and his staff were very helpful and professional during the time I had my truck and trailer parked there. The check in process went very quickly and smoothly. The site was secure and I had no problems with anyone doing anything to my truck and trailer.
Great Place to store my stuff. Loved the manager's personality. He made me feel like I had made the right decision. Coming here from out of here from out of state I was just taking a chance in the dark of where to store. I'm so happy with my choice. Anna G
Joni has been exceptional! I’ve been on a waiting list and she has kept up with me when things have opened up. Other places have not been as diligent. The facility is clean and well kept and should work great for my company. Joni was fantastic throughout.
StorPlace of Rivergate provided exceptional customer service. I was able to make a reservation and lease online very easily. Lori was great to work with and I would definitely lease elsewhere or at the same StorPlace again if needed in the future.
Quick and easy rental process. Joni the manager was very helpful in answering questions and explaining the rental agreement. Facility has a good location with easy access and secured entry. Worth checking out if interested in a storage facility.
Nice, well-maintained storage units on a secure property. James is a true professional and as friendly and personable as they come! Prices are fair and there's nothing shady going on, just giving folks a place to keep their stuff.
Surina is fantastic! Quick and knowledgeable and efficient. Well I'm renting again from a Storplace at rivergate. This is so convenient and professional.. Joni helped me out and she was fantastic and very efficient
Joni, the property manager was very helpful and very quick in getting all of my information. I have always heard great reviews about this place so I’m confident my items will be safe. Thank you again, Joni!
Joni was extremely helpful, quick and I look forward to doing business with her in the future. Joni went beyond what she is required & spent extra time getting me (an old lady) set up.
Best experience ever!!! Joni sure did save the day! Friendly , outgoing, excellent customer service skills and immaculate grounds and thorough move in process. Highly recommend!
They both treated me very well, and they were respectful and kind with great customer service..Thanks Ms. Naomi, and I forgot the other lady name but thanks to you both! …
I have had nothing but great customer service with rivergate team. Very secure and clean. I would strongly recommend this storage facility for all of your storage needs!!
We used this storage facility only for a couple months but the experience was great. Great management, human feedback and clean installation. Thanks y'all!
Jordan was super helpful, kind, and thorough with helping me find the right storage unit and completing the rental process. 10/10 would recommend!
Great storage facility. Friendly knowledgeable staff - Joni is professional and thorough. Gated, secured, clean premises. Highly recommended.
Joni is super helpful and professional. You can tell safety is a top priority. The grounds look great. Glad I was able to snag a unit here!
Wonderful management team and always helpful. The front desk people were sensitive to my needs and were accommodating.
Beautiful facility and an amazing staff. Ian was so helpful and friendly. 10/10 would recommend!!!!
Joni was super helpful!! Very sweet and informative. The space is great and I appreciate her help!!
Had a great experience and Joni was a delight to work with.
Very nice location and excellent customer service.