StorPlace Self Storage is a Self-storage facility located at 14985 Old Hickory Blvd, Nashville, TN 37211. It has received 165 reviews with an average rating of 4.8 stars.
Monday | 9AM-5:30PM |
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Tuesday | 9AM-5:30PM |
Wednesday | 9AM-3PM |
Thursday | Closed |
Friday | 9AM-5:30PM |
Saturday | 9AM-5:30PM |
Sunday | 9AM-5:30PM |
The address of StorPlace Self Storage: 14985 Old Hickory Blvd, Nashville, TN 37211
StorPlace Self Storage has 4.8 stars from 165 reviews
Self-storage facility
"The new Manager, Linda, is absolutely great"
"Everything seemed well and good initially, but there have been times where I need assistance and the office is deserted despite them being open"
"The manager Angela was super nice and helpful"
"I have rented from this StorPlace of Old Hickory several different times over the years and I have had nothing but excellent service"
"Jay, the Assistant Manager, helped me get registered and set up for my storage unit"
The new Manager, Linda, is absolutely great. She takes the time to get to know her customers and always greet you with a smile. Her patience and professionalism show why she was chosen for this specific location due to the high volume of clients. Most importantly, Linda treats her employees with a great level of respect and they value her service and training. I appreciate the employees because they share the same level of professionalism as Linda. The facilities are well kept and the grounds are clean. Thank you Linda and all employees for your time and effort. I always feel welcome, and I leave refreshed knowing that my well-being and property are valued to the company. I highly recommend this place and value the service.
Everything seemed well and good initially, but there have been times where I need assistance and the office is deserted despite them being open. I call the numbers posted just in case someone is out cleaning trash, never a response. When you call you sit on hold until someone answers, but it's not someone at the actual location, it's someone else and then they say that you'll get a call back later from someone that can help you. I've had more issues with this storage facility than others that I've used in the past. That being said, they do their best to make things right when you bring up an issue, the location manager is very polite and helpful.
The manager Angela was super nice and helpful. Explained everything clearly and in a timely manner. The storage space seems very secure being locked behind a gate that you have to have your own code for and then a lock and key on the unit itself so very secure. The manager goes above and beyond because she will remind you when you have a payment coming up so you don't forget. Which for a person like me who has a terrible memory that is so helpful. Plus their rates are cheaper than other storage places around.
I have rented from this StorPlace of Old Hickory several different times over the years and I have had nothing but excellent service. Angela at the front desk provided the best customer service I have ever had and went well out of her to accommodate me during a stressful move. If you have to pick a place to store your belongings choose this one. From move in to move out, the transition will be smooth and easy with team members like Angela to help you every step of the way!
Jay, the Assistant Manager, helped me get registered and set up for my storage unit. She was so informative, professional and personable. I am impressed with her knowledge and multi-tasking abilities. While I was filling out my paperwork, she assisted 3 other walk-ins and 2 phone calls! And was ready for me when I was done. Her efficiency is to be appreciated. I left with a smile on my face and felt I'm in the right place to do business.
I want to tell you how impressed I am with this storage facility. Linda B is definitely an asset to your company. I’ve noticed so many changes. The facility is always taken care of including the grounds, buildings inside and out, pest control etc. She does a fantastic job. Most of all she is very courteous and very professional. I’ve been your customer for more than 25 years and Linda B is the best. Sure hope she stays.
Happy renting here! Angela the Manager is so polite and eager to help. The Property is very clean and safe. Reasonable pricees, clean units. This storage location is easy accessable and wide driveways on the outside you won't have problems parking or turning around in front of your unit! Great storage with awesome employees, clean office and facility! I highly recommend this location!
I needed a large unit to store a household while moving cross country. The first two StorPlace locations I contacted did not have a unit large enough, but a gentleman went into their system to find a unit and put me in touch with Angela. As you might imagine, moving cross country is extremely stressful. Angela was very helpful and accommodating! Excellent customer support all around!
I have had a unit at this location for 5 years. Since Angela has taken over I’ve noticed the upgrades or how much better the maintenance & security of the property has been vs before. She communicates with me if I happen to be late and explains all fees clearly if they occur. I couldn’t be happier with this StorPlace location and the staff on hand. 5 stars *****
The company I work for has been using the StorPlace location at 14985 Old Hickory Blvd in Nashville for over four years now. I work out of there almost every day during the week. The office manager, Angela, is always friendly and helpful and easy to communicate with anytime I need anything.
Linda the manager was amazing and very detailed inexplaining everything to us... in person and over the phone. She gave us the exact unit for our needs and showed us how to use our unit efficiently and safely. I know I'm going to like doing business here... Thanks
We are very happy with the service Angela provides at StorPlace. She is very helpful to help us get storage options set up for our arc and household belongings. She even helps us out when we forget the gate code. Thank you so much for great customer service!
StorPlace was very easy to work with on the front end. They assisted with our needs and the communication was outstanding. The unit was clean, dry, and free from animals. Check out was simple and painless. I would recommend them for all storage needs.
I’ve had many storage units across the Nashville area…this is by far the best one I’ve been to. The employees are top notch and take care of you if you have any questions or need any help. Very honest and friendly as well. Definitely would recommend.
Storplace at Old Hickory Blvd is great! I've rarely had a problem, but when I did, it was solved right away. Linda & Angela are both sweet & VERY accommodating! I've been wirh them for 4 years & just added another storage unit. They're the BEST.
The staff here are AMAZING!! Its rare that you find such great customer service these days. Jay is absolutely amazing and today I worked with Luke getting my second unit and he was amazing as well. I hope the owners appreciate them both.
I came all the way back to this location because of the manager, Miss Linda. So glad to have received such great treatment from management. She worked with me with great detail and awesome assistance. This woman is a pro. 5 Stars.
I was in a last minute moving storage bind and Stacy and Angela accommodated us with everything we needed with the kindest customer service anywhere! Excellent facility as well. I highly recommend StorPlace on Old Hickory!
Staff at StorPlace on Old Hickory are friendly and helpful. We have had units for several years. The facility is well maintained and we appreciate the security. I would recommend this location to family and friends.
First time I rent a storage unit and the process was easy and quick. Angela was very nice and helpful! She showed me the storage unit I would be getting and also helped me load some boxes I purchased into my car.
I just love this location! Angela was very helpful and kind when I had some questions about my storage unit! I wish everybody had great customer service such as hers. Definitely recommend coming to this location
Angela is the best! StorPlace Self Storage on Hickory isn't the fanciest storage place, but it is clean, safe, and has the best manager ever! The convience of using an app to enter and exit is and added bonus!
Stor Place is truly a fantastic storage place. They were helpful from the beginning , from my first inquiry and to the day I moved into my storage unit. Linda the Stor Place manager of the Old Hickory Rd.
Stacy showed me around the property and the units available before I settled on one. She was super nice, informed me with everything I needed to know and even helped me figure out the lock they provided!
I love StorPlace! I am college student and have to leave my things in storage over the summer and I can honestly say that this business has made the process so easy! The employees are nice and helpful!
I would like to give a big thank you to Nadine and Alex at the Old Hickory Boulevard location. Not only were they helpful, they were very friendly and made me feel like they truly enjoyed their job.
This was an great experience! Management at the property (Angela) was Awesome and very helpful, thank you! With open availability I was able to book a unit wit no problem quick fast and easy!
They always make sure the service is friendly and fast. The place is clean and well secured. I appreciate all of the staff for making sure the standard of service is always the best.
A1 service at its best!!! Others should follow and the world would be a better place. Stacie is what made the difference. Kind courteous respectful and delightful! Thank you Stacie!
I have been there for four years now and I absolutely recommend the storage place. The manager Angela is an absolute angel. She is very warm and friendly and she knows her stuff.
I have been with them for two years, Angela and the other staff members are amazing. If you are looking for a safe and reliable place, you find it 100% recommend.
We have been with them for 5 years and every year it goes up $10 then $15 or so on. My stuff is safe that is awesome. And nice people. But look forward to having
Angela was so patient with me and helped me understand the process of renting a storage unit. She was polite and she made the process smooth for me and my family.
Stacey was very helpful! Amazing customer service skills. Explained everything in full detail to help me understand what I’ll be paying etc. She was awesome
Excellent service and the receptionist is especially helpful. Turned an otherwise frustrating or burned some ordeal into a fast and pleasant experience.
Angela was SO helpful and super sweet. She got us exactly what we needed and made sure we knew all the details. Highly recommend her and this facility!
Angie is Amazing! Without her our night would have been a disaster. She provided outstanding customer service and 5 stars is not enough.
Great place to store items. Clean and very friendly compitent staff. Best deal in town. Also knows how to answer a phone call.
The young lady who works on Saturdays at this location is absolutely awesome! She was so helpful throughout the entire day.
Angela is always sweet . She always answers the questions if I have any . The property always nice and clean .
The staff “plays well with others!” So nice having folks to rent from that are problem solvers with no drama.
Quick and easy to get storage unit. Great staff and location for what I needed. Absolutely no complaints!
The young lady (Angela) greeting me at the front desk was extremely helpful and efficient.
Angela was very helpful and made the process super smooth, and quick.
Great experience and willing to work with you during difficult times
Very friendly, clean, and the climate control is the best I’ve seen.
Angela is so professional and she is the best!!!!
Stacy is amazing! Got my daughter all set up!!!
Angela is amazing always very helpful!
Great staff and nice storage units.