Subway

292 reviews

6113 Telephone Rd, Houston, TX 77087

restaurants.subway.com

+17136448867

About

Subway is a Sandwich shop located at 6113 Telephone Rd, Houston, TX 77087. It has received 292 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday9AM-10PM
Tuesday9AM-10PM
Wednesday9AM-10PM
Thursday9AM-10PM
Friday9AM-10PM
Saturday9AM-10PM
Sunday9AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: 6113 Telephone Rd, Houston, TX 77087

  • Subway has 3.8 stars from 292 reviews

  • Sandwich shop

  • "Came back here today at 2pm this is my 3rd time coming I really liked this subway but not any more"

    "This is my second time coming to this location preferably because it’s in my commute when working and also it’s fast and the environment inside is clean "

    "I been to many subways & I never had an issue until I came to This location !! I started ordering my food at 8pm & they told me the dining room Was close at 8pm!!! When the store closes at 10"

    "The evening management is as ignorant as the employes they train during rush hour; whom do now speak english! They are completely useless for they know nothing about the nutritional facts on the menus, and when asked for a nutritional menu they stated all we have is over there! While the lady rang me up she was on a personal call which she could not help but to announce to the whole store what she was gossiping about, she was outrageously loud! The service they provided was an insult, and I was also kept waiting for 10min"

    "great food
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Steak & Cheese
    Recommendation for vegetarians
    Highly recommend
    Vegetarian offerings
    Clearly labeled vegetarian dishes
    Vegetarian options
    you can tell them what u want
    Dietary restrictions
    you can tell them what u want
    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Parking
    lots of parking
    Kid-friendliness
    kid friendly
    Wheelchair accessibility
    wheel chair ramp"

Reviews

  • Krissy B

Came back here today at 2pm this is my 3rd time coming I really liked this subway but not any more.. Very bad attitudes poor customer service I asked to speak to manager they told me it wasn't a manager there. I came here and got a turkey and ham salad and I got 2 meals of the day.. I never asked for double on anything they charged me double for everything and the charged me for bacon and I never asked for it I asked for my money back they refused and acted like they couldn't speak English I don't know why a manager wouldn't be there or someone there that speaks English I asked for a number I found it on my own the receipt I still have. And My sister got charged for double meat also I don't know why this happened but people check your receipt because 5 dollars from 10 people is a come up so just think and they just robbed us and I still have my receipt...

  • Tammy Davis

This is my second time coming to this location preferably because it’s in my commute when working and also it’s fast and the environment inside is clean . However, each visit, there is an issue with the pricing. I’ve ordered the same thing on different occasions and the prices were different?? My order was a foot long Tuna with veggies( add bacon) with provolone cheese toasted and the cookie deal (3 for)? That’s all. I was charged 16.+ some change and the last time it was 13.+ each time no receipt rendered due to printing. IDK but I tested the waters with this and I will not be returning to this location ever again!!!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 1
Atmosphere: 5

  • Mario Romero

I been to many subways & I never had an issue until I came to This location !! I started ordering my food at 8pm & they told me the dining room Was close at 8pm!!! When the store closes at 10. Cool … I was doing laundry next door & I see people dining in after 9pm? Like what ?? . One of the workers was very rude also like it’s already hard to speak with a mask on & they want to keep being rude . She touch my sandwich after touching her hat & mask but why start an argument you know . I want to speak to a manager ASAP !! For 2 things . Why they told me & my spouse dining room was close at 8pm & for the rudeness of the employees on July 29th closing shift !!. & To top it off … very shady on the cheese like we not paying extra for It .

  • Esteban B.

The evening management is as ignorant as the employes they train during rush hour; whom do now speak english! They are completely useless for they know nothing about the nutritional facts on the menus, and when asked for a nutritional menu they stated all we have is over there! While the lady rang me up she was on a personal call which she could not help but to announce to the whole store what she was gossiping about, she was outrageously loud! The service they provided was an insult, and I was also kept waiting for 10min. she never said pleas or thank you! I will be sure to tell my fellow vice-presidents at Wellsfargo of my experience!

  • lora lawrence

great food
Service
Take out
Meal type
Lunch
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Steak & Cheese
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Clearly labeled vegetarian dishes
Vegetarian options
you can tell them what u want
Dietary restrictions
you can tell them what u want
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
lots of parking
Kid-friendliness
kid friendly
Wheelchair accessibility
wheel chair ramp

  • Lindsey Walker

There poop on the bathroom seat. That is absolutely disgusting and whether you are busy or not needs to be cleaned immediately! For that matter, they were not busy. It was not lunch time. Also, they need not ask more than once if you do not want chips and a drink. They asked me at least three times maybe four and it began to make me feel bad as I am on a very tight budget and can barely afford the sandwich. I do not think that is a good customer service at all to ask over and over and not respect the customer's no the first time.

  • Isaias M (MEX)

I’ve been coming to this Subway for quite a long time and it hurts me to say but I’ve noticed that the employees there have been over charging on the sandwiches. I have talked to the employees there and I have been told that they would talk to the manager of the facility but I have not seen any change. I will no longer be coming here and you as a costumer should probably do the same.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 3

  • C Rz

Worst customer service ever the mother daughter duo have no idea what customer service is. I understand they run out of items but the way they talk to people is unacceptable. They had a gentleman pick up a doordash order and gave him the hardest time. The fridge was out of cokes which the dasher needed he told them there was no cokes in the fridge the employee took a cup and slammed it on the counter and told him in Spanish 'yevatelo en El p***o vaso' . UNACCEPTABLE . Steer clear of this location.

  • Jessie Morales

1 star because It won’t let me pick 0. This location is the absolute worst. Nothing good about this place starting at the top. Management is atrocious and everyone under her lead is learning nothing. Rude, unprofessional, disrespectful are among a few problems with the management and employees at this location. Dirty, sticky floors and tables, food is not fresh, incorrect portion sizes, attitudes and the list goes on and on. Dont bother with this location. Any other location is a better option.

  • lenora Rocha

Did not like the way my subway was made it was soggy and nasty she warmed the spinach and lettuce together with the meatballs it was nasty and soggy I will not be going
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 5
Recommended dishes
Meatball Marinara
Parking space
Plenty of parking
Parking options
Free parking lot

  • Mirna benavides

Please people!!!!! When you come to this subway make sure that Adelaida does not make your sandwiches when I got there to order she had a very very!!!! Bad attitude that when she make my sandwich she threw my cheese on the bread and she left my sandwich half way done and left to the back to be on the phone for 20 min and left me there waiting please she is very bad server don’t let her make your food.

  • Keisha Martin

Horrible customer service. I've been her a couple of times and my other experiences were about a 4 or 5. I went the other day and I just couldn't believe how bad it was. There were 2 workers. The younger employee was kinda quiet, but seemed nice. The one that was older had horrible, horrible customer service, very bad experience. I recommend not to come here at all.

  • Joseph Kaisler

Was not happy with the service price or concern of menu items found at the subway that I went to I have contacted the manager and waiting for a response back if anyone hears this review please take note none of the employees know anything about the new items that are advertised on the subway commercials that's Nationwide

  • Cesar Serrato

Never had any complaints about the place the staff goes out of their way to try their best to make it happen for you and they have always succeeded to my satisfaction even with the language communication still get the job done thanks Subway staff for working so hard and making my meal take care God bless you

  • Arsheen Allam

Got there at 10:27. The open sign was on, the hours posted on the door said open until 11. I knocked on the and the two women who work there just looked at me and shrugged and they said they are closed. I pointed at the hours and open sign and they just shrugged. Unacceptable.

  • anand bhakta

beware and get your receipt they over charged me twice at this location (always get receipt and check before you leave the store) employee was kind of rude when asked for receipt after over charging
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Glenda Benitez

Worts people working there! I try to get a sandwich today in the morning! The employees were rude attitude tell me oh we are not open jet you have waited outside when I tell her that the schedule said open at 9am she screaming at me said I don’t care Wait outside!!

  • nancy dinwiddie

Tuna sub is best! Still tasty since the 70's. Yum. Cookies are good.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cookies
Features
Dine in: No

  • Christina “Chrissy” Gutierrez

It's Subway. I don't like the fact that they don't have black olives anymore.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 2
Atmosphere: 3
Recommended dishes
Cookies, Steak & Cheese

  • Jade A

Got there at 9:45pm… hours listed showed 11pm as closing time and google also confirmed closing time… Two girls laughed and kept cleaning. This needs to be fixed because gas too high to be making blank trips and I didn’t get my macadamia nut cookies …

  • Lisa Turner

They did not clean the tables. They didn't use mask. They were not friendly at all. No smiles and no conversation. The spinach was not fresh. However the good I ordered was good.
Service
Dine in
Meal type
Brunch
Price per person
$1–10

  • Raquel

Burnt my sandwich. Girls are ALWAYS on their phones and wait minutes before tending to staff. The chips are always unstocked and ALWAYS lock the door at 9:40 when closes at 10.
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Priscilla Astorga

The women need to be trained how much meat and tuna to put on bread. You don’t smear tuna on one side of bread .You scoop tuna on it When I question how she put it on .She told me it would be $1:50 more if It wanted more..First and Last time there.

  • Auronia Jones

So We all love subway.... The employees are so rude ‼️ Do away with dipping the knife in that horrible water....so disgusting.... hire people who wanna work....and that don't mind helping people ‼️ CUSTOMER SERVICE WAS HORRIBLE ‼️

  • Zlijy

Came to say my respects.I hope they catch the 2 killers for a inacent kid taking a bullet for his mother.I heard he was gonna graduate from Chavez.R.I.P.I know I may not know him,but what I know is that he was a great,brave kid.

  • Lynn Stewart

Cleanest subway on the southside.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Meatball Marinara

  • Mike Rivera

They over charged you for things you don't get .and why you call them out on it you get attitude and hung up on... They say there store does not do five dollar foot longs 2 for 5 or buy 2 get one free it's ..

  • dakewlpotato897 ____

There is really nothing wrong with any of the subways I’ve been too they are all so clean and the people are always nice there and you can’t forget about the delicious fresh food Subway is just awesome :)

  • andreniki richardson

I was trying to order a tuna melt instead of putting the cheese I wanted to she told me that I can’t and she wasn’t going to make the sandwich how I wanted it ..... smh I want to speak to a Manger ASAP

  • Laneisha Cleveland

Only friendly if you look a certain skin color. Tables are never clean. And the soda machine is disgusting and caked with mild dew and bacteria. The ice has frozen dirt particles in it.

  • Sham Ray

Manager and Employees are so rude !!!!! Always encounter issues in this location. They need to hire new people who actually want to work. It’s ridiculous horrible customer service!!!

  • Silvia Yurit Flores

I do not recommend getting a assisted by a worker named Cris I asked for more mayonnaise and she squirted a whole bunch of mayonnaise but she was very rude and has a bad attitude•

  • Joel “Joe momma” Garcia

I saw some roaches in the food
Service
Take out
Meal type
Brunch
Price per person
$1–10
Food: 5
Service: 3
Atmosphere: 1

  • Claudia rebelo

Mrs Julieta is amazing always with a smile very helpful hard worker and food is always fresh.
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Sharon McElroy

Great staff, friendly and helpful
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4

  • Alma Almazan

I pay 649 for a footlong tuna and they are very skimpy with the tuna you ask for more they want to charge you a dollar fifty I will no longer go to that Subway

  • Heath Johnson

Subway has always had a great selection of delicious subs, and personally the buffalo chicken sub and the BBQ chicken sub are definitely worth trying.

  • Michael Gurrola

Showed up at 10pm and they turn the open sign as I pulled up. It's not kool if the sign says 11pm then why post it. Inconvenient
Service: 1

  • Jane Dow

I asked for my receipt she told me I couldn't get a receipt if I'm giving you my money I should be able to get a receipt for how much I spent

  • will cheatham

The people who are making your food are rude ass hell.. When you ask for pickles, they give you two and get mad when u ask for more.....

  • Joel Garcia

I was disgusted to see a roach crawling over the food and I saw a couple roaches crawling around the lobby. DON'T ORDER FOOD FROM HERE.

  • Pete Rosa

The service is great , but a lot of cross-contamination employee shoot wash their hands and change their gloves more frequently.

  • marco lombera

Not even lunch time yet, and already out of soup, grumpy employees, and completely out out receipt paper, so don't ask for one.

  • quenton blanchard

Service is slow. There’s only one person making the sandwiches and the lines are always to the door. They need 2 people helping

  • Cara Clemons

The past two Sunday afternoon they had no soup and they again today no soup they were supposed to have two kinds no soup!

  • juan jose pelaez

I understand closing a place a bit early but this places closes around 9:30pm. Why do you even have a schedule on google…

  • jay why

WORST F#@^ING SALAD IN THE HISTORY OF SALADS. Im pretty sure Jared touched my meat before it was thrown on the salad.

  • z cruz

Got there at 9:40 they close at 10 according to google. But they told us that they’re closed already. Lazy workers.

  • Michael Garcia

The food overpriced and dint get much of an order. And the customer service was poor and rude.
Food:
More

  • Ricardo Galvan

They never have any type of bread other than wheat.Only once outnof atleast 15 times did they actually have bread

  • DAVID HARRIS

I Understand Profits, But They Skimp on All the Toppings.
Food: 3
Service: 5
Atmosphere: 5

  • carolina montes

Bad experience rude employee
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • m bilal

The food was good. Place is clean. The workers are alright..just there taking your order- nothing special.

  • Eve Sosthand

$12 for what..a foot long brisket with a couple strips of meat..what a ripoff! They get a 3 for courtesy..

  • Charles Blair

What else can I say about Subway?....nice,neat & clean spot...we eat there when washing clothes next door.

  • Keisha Martin

Never too busy, in and out and the food is good. I would recommend this location if you live in the area.

  • M. Lear

The staff that works are so dumb to understand your order.... I will not recommend this restaurant.

  • sonya barrientez

Really good. Pepper jack cheese was spicy
Food: 5
Service: 5
Atmosphere: 5

  • The Final Boss

Great Subway, but it's so hidden. They should get a sign that points that they are there.

  • Mommy on a budget

We are usually in love with this place but we had bad experience doing online orders

  • Eve Estelle McClellan

Yum. I love the southwest chipotle steak & cheese wrap with spinach...... & COOKIES!

  • JOSE LOPEZ

Good food. I mean, it's Subway right. Nothing more than sandwiches and salads.

  • Rozia Arshad

Ordered online and tried to call this place but they never answered the call.

  • manuel nanez

Always ]courteous and fast service....of course ..always excellent food

  • Peggy Adolph

The service was good and the food was good. The cookies was not fresh.

  • Thedies Broussard

They were very slow! Out of vitamin water and chocolate chio cookies

  • Flaco Zaragoza

Food was good...just had to many lazy bombs asking for free food...

  • Shenice Brown

Work quickly, well staffed, and friendly compared to other subways

  • Jamie Marshall

Foods the same bring back the garlic meatball sandwich please

  • Michael Batiste

I had a great time at Subway always crying to eat healthy.

  • Linda Alexander

I found the facility pretty clean they gave good service.

  • Truthseeker USA

Food was bland; baked chips taste like cardboard …

  • Leo Rhome

Excellent sandwich and customer service was fantastic.

  • Kimberly Ford

Staff was friendly, sandwiches were fresh and tasty.

  • Hatay Taylor

Fast excellent service everytime I've gone there.

  • Cenovio Garza

My all time meal place it great deals for a meal

  • Kenneth Lane

For the price and services provided, good to go.

  • Angel Rodriguez

Friendly staff, good service. Clean restaurant.

  • Larry Smith

Needed a break from kitchen. Not disappointed

  • A G85

Didn't take long and restaurant looked clean

  • Angel G

fast and good service. no wait at all either

  • David Shaw

Good Sandwhiches and great customer Service

  • Kristen Gilbert

Clean place. Friendly staff. Fresh food.

  • Blah Blah

Worse customer service ever! Old food.

  • Doris Way

Very busy attendant was very helpful.

  • Philip Soto

Great service, very friendly staff

  • Clarissa Ortiz

Mmmm exquisite delicious food.

  • A DeCuire

Great service, tasty food!

  • Samuel Ford

Good food at a fair price

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