TMM

2285 reviews

8445 Western Way, Jacksonville, FL 32256

www.totalmm.com

+18667397856

About

TMM is a Mover located at 8445 Western Way, Jacksonville, FL 32256. It has received 2285 reviews with an average rating of 4.8 stars.

Photos

Hours

MondayClosed
TuesdayClosed
Wednesday8AM-5PM
Thursday8AM-5PM
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of TMM: 8445 Western Way, Jacksonville, FL 32256

  • TMM has 4.8 stars from 2285 reviews

  • Mover

  • "The support team was extremely flexible with me as I had change the pick-up dates multiple times! Not to mention their careful packing method"

    "Absolutely, great experience from start to finish! There was miscommunication on delivery from the military, but these guys were very understanding"

    "Fantastic experience from start to finish"

    "Very good company"

    "The movers were amazing"

Reviews

  • J C

The support team was extremely flexible with me as I had change the pick-up dates multiple times! Not to mention their careful packing method. They went above and beyond to ensure none of my items arrived damaged! I highly recommend TMM and will recommend them to my family and friends in the event they need this service!

  • Tyjuanique Revere

Absolutely, great experience from start to finish! There was miscommunication on delivery from the military, but these guys were very understanding. It took them no time to move everything into my home! They were extremely helpful in setting up my big furniture, and were very nice! I highly recommend their services!!

  • Kayla Pietruszka

Fantastic experience from start to finish. The moving crew worked diligently and carefully to ensure that all of my belongings made it to my new home safely. And the communication leading up to the move was timely and professional. I am one satisfied customer! Thank you for a perfectly executed move!!

  • Bobby Lee

Very good company. The moving company guys showed up on time and were dedicated completely to my move and taking care of our Household Goods. TMM worked with us on what the Army called a very short timeline. They helped make for a smooth pickup and delivery of our furniture. I’d use them again.

  • Andy Serenity

The movers were amazing. They were professional, courteous and efficient. They took good care of my household goods. They were focused while packing up my items and they delivered my goods the following week at my new location. I would highly recommend TMM and would definitely use them again.

  • Mandi Ford

The gentlemen who unloaded my household goods were awesome!! They were friendly, fast, and ensured everything was put together before leaving. Once I was done unpacking, they came back to pick up my moving materials right away. I would highly recommended this company for your move!

  • Gus Uriarte

The TMM were very professional, took care of my belongings and made sure nothing got damaged. When they arrived to my new destination, they organized everything I need at a storage unit since I don’t have much space here. When I ask them if

  • Monica Ureste

As a military member I’ve moved many times and I have to say I really had a great experience with TMM! They took great care moving, packing and the loading of my household goods. They took great pride in doing a job well done and were very

  • Zach Annichiarico

Honestly from the very start I was disappointed with my move. The company that was contracted to come to my home and pack my goods, let’s just say was less than impressive. Turns out they stole some items from my house that I had to file a

  • Jim Fallon

Over 28 years in the military, we just had the best move to our current duty station. From initial communication to offload/unpack, we had the best crew. Our family was updated via phone and e-mail throughout the process. Driver delivered

  • Tangela Bonds

I was very pleased with the service I received. The movers arrived on time (actually earlier), they called ahead so I wasn’t caught off guard. They were professional throughout the entire process. I had no scratches on the floor or walls.

  • Jennifer Squazza

I wish I could post zero stars. This company moved my military family coast to coast and completely destroyed many of my household goods. It arrived covered in mold. Now they are trying to avoid paying damages at any chance they get. Not

  • Alex Darrow

Surprised they still have a gov’t contract. They are failing to meet my required delivery date by over a month. If you can’t meet the contract don’t take it. I asked prior to my goods being picked up how long it would be and was told 2-3

  • Michael Ware

The movers came two days late. I scheduled to be off work, and they called 11 that day, saying they would be late and not arrive until Tuesday. When taking my items out, they broke the locker I put my books in. They delivered my goods on

  • Terisa. Wolfe

This company moved my disabled son-in-law and my daughter out of San Diego to Texas. They are the worst company I have ever experienced. They took my disabled son’s bed and wrecked it and are refusing to make it right. They ruined all of

  • Kyle Bruce

My one star is due to items that went missing during my move. Tracer action was initiated by the company which came back negative. I filed a claim with the company and their response was they are not liable for missing items if proof of

  • Matt Loewen

Overall excellent moving experience, from the packing and pickup in tacoma to the delivery at my destination across the country in NC. All our household goods made it to our new home in original condition. All the workers we encountered

  • natashacheyenne

I had the pleasure of using the moving services of TMM for a recent move from New York to Texas. The team arrived exactly on time to pack up my household goods, which they did with a huge amount of respect and care. They were friendly,

  • Robert C.

Our military move was set up through TMM and was an absolute disaster from start to finish. TMM does not care out the service members they are serving or the belongings we entrust to them. The main issues with the claim fall into three

  • Alsson Brundige

TMM has been an amazing service and supporting me with my move. I have been in the military 19 years now and as you can imagine, I have completed multiple moves. This by far has been the best and easiest move experience using TMM. The

  • Andrew Silkworth

Completed a Coast to Coast move about a week before Christmas. TMM had our move under control the whole time. Packers selected were on time and very respectful of our household goods. The moving truck driver and crew were spot on and

  • Lloyd & Heidi Wicker

How these people still have a government contract in mind-blowing. I'm still slogging through their claims negotiating process to settle the loss of a very nice double bevel sliding compound miter saw that was missing/stolen from my

  • Tim Lloyd

*** If you are military, request a new TSP! *** 1 star because there is no 0 star option. They were the TSP for my military move from VA to CA. A number of high-value items were "missing" upon delivery

  • Kenneth Bradley Jr

Absolutely devastated. Movers “lost” several high value boxes from our move. Customer service response was” If it was valuable to you, then you should have moved it yourself.”

  • Michael Tesluk

Cancelled my delivery the day before, wouldn't reschedule for weeks, and refused reimbursement. Terrible customer service all around. Avoid TMM at all costs.

  • William Claybrooks

Man my whole move experience was awesome!! The entire team, packers, movers and the hauler were very courteous and professional.

  • Collab Queens

***READ PLEASE*** You folks who get this place chosen as your movers need to actually READ the reviews before proceeding!

  • Jay

DO NOT USE THIS COMPANY. If you are a Military family, you should request a new provider immediately.

  • Josh

Posted a comment. This is what the response I received. Response from the owner

  • J N

***UPDATE*** The lies continue.

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