The Home Depot

2960 reviews

193 N Queen St, Etobicoke, ON M9C 4Y1, Canada

stores.homedepot.ca

+14166269800

About

The Home Depot is a Home improvement store located at 193 N Queen St, Etobicoke, ON M9C 4Y1, Canada. It has received 2960 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday6AM-9PM
Tuesday6AM-9PM
Wednesday6AM-9PM
Thursday7AM-8PM
Friday8AM-8PM
Saturday6AM-9PM
Sunday6AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of The Home Depot: 193 N Queen St, Etobicoke, ON M9C 4Y1, Canada

  • The Home Depot has 4.1 stars from 2960 reviews

  • Home improvement store

  • "Victoria who helped with my paint just the other day provides absolutely superb customer service"

    "Went in for a price match, not exactly a straightforward case, but the manager Herman (hope I got his name right) and his team went above and beyond to get it resolved"

    "The staff are very knowledgeable and helpful at this location! Had a great experience with Jane and Christopher"

    "Horrible delivery and communication"

    "I recently had an outstanding experience at this store, all thanks to Sam Davidson in the hardware department"

Reviews

  • Gloria

Victoria who helped with my paint just the other day provides absolutely superb customer service. The way she works stands out by a perfect fusion of expertise and sincere concern. She has been a pleasure to deal with, and I have found her to be very noteworthy in her responsiveness and attention to customer needs. 10/10 thank you!!!!

  • Joyce Yin

Went in for a price match, not exactly a straightforward case, but the manager Herman (hope I got his name right) and his team went above and beyond to get it resolved. Glad to see the staff are dedicated for customer satisfaction and make things right for their customers!

  • T K

The staff are very knowledgeable and helpful at this location! Had a great experience with Jane and Christopher. Christopher tried resolving the issues within the products and Jane did her best to ensure the customer is happy with the purchase

  • Lindsay J

Horrible delivery and communication. The order arrival got messed up the first time. They indicated that the order arrived when the drive never dropped off the order in the first place. I had to cancel technician that I personally scheduled

  • Niluxsan Siva

I recently had an outstanding experience at this store, all thanks to Sam Davidson in the hardware department. I was disappointed when I couldn't find the Milwaukee tool I was looking for due to a mislocation. Normally workers say it’s not

  • A A

We went to this store to buy some items that we needed for the house. This is a huge store with lots of items to choose from. Looking for the first item in our list an employee from the kitchen appliances pointed us to the right direction.

  • Gary Watson

This is a very busy HomeDepot, sometimes stock is an issue as a result. I like this location for accessible, knowledgeable staff and good selection of things a hardware store should have for someone like me who likes to tinker, make things

  • Elle

Charlie and sonam at this location were amazing . Sonam approached us several times to ask if we needed any help, you know that’s rare in a Home Depot. Usually you never find anyone to help, let alone approach you. Charlie was amazing with

  • Derek

First of all I would like to note that the one star rating has nothing to do with the staff or customer service at this store, I was treated very well and everything was done quickly and efficiently and with a smile! Shout out to Kirstina

  • Sam J

One of the the busier HD stores around and as a result not always having items in stock especially when the season start to change whether it’s BBQ covers, fence post caps or snow shovels, the staff are the usual suspects that are at most

  • masuud ahmed

I thought I have lost faith at the Home Depot after 20+ years but Mr. Dave proved me wrong. My last visit on December 30th 2023. Dave went above and beyond to do what Mr. Lloyd would've done Both lumber cutting machines were down and Dave

  • Agatha Agius-Grace

Visited this Home Depot to pick up Christmas decorations and some home decor. Love that they have such a festive holiday display. Recently had been to this location to purchase shelving units, paint and an area rug. Great store layout and

  • Usher sidd

Drove 30 minutes during rush hour to come pick up a product that was supposedly in stock at their location, only to be told that the 8units that are being shown on their website are not accurate & the units are lost or stolen.. Manager &

  • Matt B

Poor customer service. Spent $2000 on tile and couldn't fit it all in my SUV. Asked if I could leave part of it at customer service and make 2 trips. First lady told me "no, we don't babysit". Second lady told me "no, you could die in a

  • Manny S.

To be honest, I was actually blown away with the service I received at this location as I haven't had the same experience at other locations- Guillermo helped us with an issue we had with installing our new dishwasher. His patience and

  • Aziz

Home Depot is the ultimate destination for all your home improvement needs. From tools and materials to appliances and decor, they have it all. The store's vast selection and knowledgeable staff make it easy to find exactly what you're

  • Josh Fudge

After not being able to find a flashlight that they showed 3 of in stock, I had them place an order for delivery from the warehouse, which showed 56 in stock. This order has now been cancelled twice since Dec. 22nd due to "the item not

  • Next Level

Every time I go here to get something it always turns into a 30 min proverbial witch hunt where the employee eventually gives up and says they can’t find the tool. Told to order online and pick up in store but that always ends up being

  • Aniket Katewa

I went to this location two time and they refused to cut the wood because one time the wood cutter went home early and second time they said i can only cut at 85 degree angle but I needed 90.Never going again there and not recommended.

  • Matthew 24

Bought a Honeywell Humidifier and when I got home to my surprise there was a used one in the box. I thought Home Depot took precautions against this happening. They will return it but not my time. I was very happy with the price match

  • Mike Bosyj

So I bought a can of Great Stuff. Of course I did not read the review. Well what a mistake. Like many other reviewers, the product was defective. The spray nozzle would not tighten and every time I pressed the trigger the nozzle blew

  • Fil C.

I recently went into this location to purchase a framed window for my condo. I found the item I wanted which looked to be the last of its kind so it was covered in dust and dirt. I approached Herman, an associate I believe works in

  • Bilal Qaiser

Home Depo has a wide variety of home renovating tools and parts and equipment. You will find most of the things here even if you're building your home from the scratch. It's a place to go for all home renovating and building needs.

  • Kevin Magee

I went to get some Vertical Blinds made there; custom orders can be made, paid for in advance, and picked up in a couple of weeks...the ordering process was made very easy by the Associate in the Window Decor Department; during

  • Cory Slykerman

While selecting a toilet employees with a forklift came along and ushered us out so they could close the aisle. Tried to ask how long it would be but they would not even talk to us. Love being ignored. Bought toilet at Lowe's.

  • Esther-Marie

Waited extra long time for help after pressing the button on their tablet, however person in charge of self checkout saw I was waiting for a long time, stopped to check if I needed anything very kind of her

  • sassy boy 0182

19/Aug/2023. Mr. Parth was very helpful and he made sure that i was getting the right size on my purchase even though it was almost closing time. They're so fortunate to have a crew like you. Many thanks.

  • Michael Darling

Sucks that no one comes up to you. Hey can I help you. I gotta wander around and help myself and answer my own questions with my phone google searches. But I guess that's the world we live in

  • Steve Bensler

Absolutely, shockingly terrible. I waited over 2 hours and 30 minutes for my order to be brought out. And the next day after ordering another order I waited 1hour and 10 minutes

  • Greg H

I just bought 30 pieces of plywood. Pro desk refused to help with forklift and even help to load it on the buggy. He was not rude, but no help. Is that Home Depot policy?

  • Volodymyr Protsyk

Thanks a lot to Samanta Hardware, for helping me to choose right equipment for my project. She suggested professionally and that saved me time and money. Thanks

  • The Kingsway Safety

It never ceases to amaze me as to how knowledgeable the folks are at this location. Thank you Michael for helping out with choosing the right wood and size.

  • Farkhondeh Barzideh

Very good branch regarding inventory and well organized the only problem very difficult to find a professional associate in plumbing or electrical sections.

  • simon

Pretty good location Sam on the floor is very knowledgeable and knows the store and her products very well always makes my trips to this Homedepot a breeze

  • Paul Milovanov

Well-run, typical big-store prices. Tool rental, etc. You can find knowledgeable staff, typically not the younger staff though. Look for the old-timers.

  • Ron van der Cruysen

My friend needed to pick up a few things. The staff were friendly and helpful, the store was clean and tidy, well lit. See pictures!!

  • shihab vs

worst place. Bad service ! No billing counters open! employees don’t help fund stuffs!! very bad place to be

  • Vp Randhawa

Very good staff. Went for exchange of defective Smoke detector. They did very gladly. Awesome !!

  • Sabrina Paez-Parent

This location always has what we go there for (mainly lightbulbs and lighting accessories).

  • Hamid Tabrizeh

My Son is the active shopper at this location! 5 stars Good location and friendly staff

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