The Roof Doctor, LLC

65 reviews

5000 W Oakey Blvd D17, Las Vegas, NV 89146

theroofdoctorlv.com

+17022517663

About

The Roof Doctor, LLC is a Roofing contractor located at 5000 W Oakey Blvd D17, Las Vegas, NV 89146. It has received 65 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday10AM-3:30PM
Tuesday11AM-3:30PM
WednesdayClosed
ThursdayClosed
Friday10AM-3:30PM
Saturday10AM-3:30PM
Sunday10AM-3:30PM

F.A.Q

Frequently Asked Questions

  • The address of The Roof Doctor, LLC: 5000 W Oakey Blvd D17, Las Vegas, NV 89146

  • The Roof Doctor, LLC has 4.1 stars from 65 reviews

  • Roofing contractor

  • "We used roof doctor LLC to pick up the concrete tile roof, re-lay felt, and put the tiles back down"

    "We Buy all cash- Fix & Flip homes all over Vegas"

    "Found Roof doctor on yelp search to find someone who could take care of my leaking roof before the heavy rains came and would definitely cause more damage"

    "Staci and Rich went out of their way to get a missing roof tile that blew off replaced before the next rain storm came through"

    "The Roof Doctor is an amazing company"

Reviews

  • Katrina Millis

We used roof doctor LLC to pick up the concrete tile roof, re-lay felt, and put the tiles back down. Everything a out the planning process was great, the inspector accidentally ran over a sprinkler in my yard so they gave us a discount to get it in line. Awesome, day of repairs come, and things are going great, everyone is on time and it goes quick. 2 days work, easy. The guys did step on my watermelon plants which was disheartening. Some of the plant died. But really, the issue was that the quote was for pop outs in the front and back, they didnt end up doing the pop out over our front door, cause its on the side of the house, not the front. Said the dormer in front of the house is what they meant by pop out on the quote. Then why not write that? Lol. Then the installer ends up kicking the same sprinkler the guy's boss broke. Lol. So we had to fix it again... the guy gave us another 200$ off for the issues. All in all, great value, beat other quotes, not amazing or anything but considering the fact that they did give us some good discounts I cant be too mad I guess. I do wish the front door pop out had been done like we were expecting tho!!! Lol. Good deal overall. Seems family owned so always good to support Vegas based business. Thanks!

  • Prime Equity Solutions

We Buy all cash- Fix & Flip homes all over Vegas. We had a big job that not many were able to take on...we had 4 Bids on the job. Long story short Roof-Doctors was best value for all the work that was needed from a licensed and insured company. They got us in sooner than expected, did quick great clean work and made sure to correct anything that came up during city inspection. They did a good job on the cleanup from the debris that fell in and around the house, as good as can be expected without asking for every piece to picked out of the rocks. This house entirely needed all new plywood and roofing, It was a BIG job! We were happy all the way around, we decided to use them on another house we just bought down the street. Check out the before and after pics

  • EDWARD Stiteler jr

Found Roof doctor on yelp search to find someone who could take care of my leaking roof before the heavy rains came and would definitely cause more damage. Karey was one the first one to respond on a Saturday morning and found a way to send out a crew to check it out. I was just hoping to have it tarped for the meantime and then get it repaired later but to my surprise they were able to locate and correct the issue in about an hour. So I was more than pleased with the service they provided me and I will definitely be calling them in the future for my roofing needs

  • Paul Goedicke

Staci and Rich went out of their way to get a missing roof tile that blew off replaced before the next rain storm came through. I know that they are very busy this time of the year and their friendly manner and willingness to complete the repair promptly was very much appreciated. Their quick response demonstrated their commitment to customer service and satisfaction. Further their fee seemed very reasonable given the very short scheduling time involved. I wholeheartedly recommend them and will use them for any future roofing needs.

  • M Murphy

The Roof Doctor is an amazing company. We have lived in the area for about a year and have several things happen to our home that required repairs. They are the only company that showed on time or early. They are very respectful, informative, and efficient. Their staff is always available to help and they stand by their business. I will be using them for the foreseeable future and will always call them first. If you need a quality roofing company, do not hesitate to call Tim and the gang. Thank you so much guys! We appreciate you!

  • Lcm704

I was so happy with the response time and knowledge of this company. I had a Very loud noise on my roof and no idea what had happened, but there was damage. The Roof Doctor worked me into the schedule to take care of the repair and offered a very plasible explanation of what caused the problem. The fire dept. and gas company just scratched their heads. I highly recommend this company. After the work was done, there was a follow up call and photos were sent to me. I could not be more pleased!

  • sergio avila

I had a new roof installed and got a few quotes. Decided to go with The Roof Doctor as they were reasonable and my interactions with Tim were great. They did an excellent job, finished on time and were very upfront about everything that was going to happen. The crew that came out was also very knowledgeable and helped understand the shortcomings of my old roof and why they were choosing to do what they did. I felt very informed an in control of the project. Thank you! Definitely recommend!

  • S ESQ

Not Good... Does not answer emails or rarely any phone calls.... Another one of those.. "how do they stay in business??... " riddles... Old fashioned good customer service... what happened to this etiquette? Why can't people answer the phones today w/ some kindness and warmth? Why the attitude? Are they selling Gold for a dollar an ounce? Why so many rude women today? Is it so hard to be nice over the phone? Pass it on... (kindness) maybe it'll come back to you...

  • Gregg M

Contacted The Roof Doctor for an estimate for a roof repair. Tim was very responsive and had Jesus come out for an inspection and estimate. The estimate was in line with a couple other quotes, but I felt best with Jesus. He performed the repairs a couple days after giving the go ahead. The work was done in one day and Jesus showed the before and after pictures. I was very pleased with the entire process and would highly recommend The Roof Doctor.

  • charlotte haag

The only complaint I have about this company, is that there is a distinct lack of communication. Not only did they do my job and do it beautifully, but they brought pictures down before and after the job! THEIR FEET HAD NOT BEEN ON THE GROUND FOR 5 MINUTES, AND THE NEXT STORM STARTED! In that short amount of time, the roof repair held and my house was completely dry! THANK YOU ROOF DOCTOR! I HIGHLY RECOMMEND THESE GUYS, THEY ARE REAL PEOPLE!!!

  • Chris Ruim

The guys did a great job on our roof. On time and well coordinated. What was especially impressive was that we were delivered a bad batch of shingles and the guys took the extra time to get them replaced before too much of the installation was done. They could have not cared as much and just installed them, but they made it right. Makes me feel confident in the rest of the job as well. Great job!

  • William Zeddies

We hired The Roof Doctor to reroof my Mother in Law's roof and they have been nothing but great. Lance provided the quote and made us feel like we were a priority. They used a drone to look at the roof, take pictures, and do thermal imaging. The crew redoing the roof worked hard and knocked it all out in 3 days. Tim was a pleasure to work with as well. Thank you, The Roof Doctor!

  • Bonnie Ballard

I was very impressed! Estimate was done immediately with a detailed estimate. The Roof Doctor went out and recommended what NEEDED to be done and didn't try to get more work out of me that wasn't necessary. The work invoice also included detailed pictures for the repair. HOORAY! Such a great roofing contractor. Honest, dependable with quick to complete the job.

  • RM Joggerst

We hired The Roof Doctor to repair our old (leaky) patio roof and are extremely pleased with the outcome. Starting from the quote we received from them to the excellent communication, craftsmanship, and completion of the job, every part was carried out well. For any upcoming roofing requirements, we'll definitely enlist their services again.

  • Sherri Higgins

Called beginning of September to schedule an appointment. Lance came out for an estimate promised to get a estimate out to me by end of day didn’t hear back for over a week I called back on sept 28 they said Lance would reach out and still never heard back and it’s now Oct. 9th. Don’t waist your time since they will waste yours.

  • Robert Turner

Very Happy with the Roof Doctor, I have used Tim, my go to for repairs for my clients prior to solar install and also he helped me repair a flat roof to join my new patio cover I installed. Excellent communication. Which in todays home improvement world it is refreshing. Ask for Tim Novak, he will take good care of you.

  • Carol Petersen

The Roof Doctor was so professional! They were efficient, Timely, and thorough. They brought in a big dumpster to put all the old materials into, and when they were finished they used a giant magnet to pick up all the nails that were on the ground. I was so impressed with their work! I love this company!

  • Austin Janevski

The Roof Doctor is amazing! They are a family-owned and operated company which I always love to support, especially when those are hard to find these days. If you’re looking for a kind and REALLY hard working family business to get your roof done with then I highly recommend the Roof Doctor!

  • Ken Wos

Repair from recent wind storm completed. Very happy with the results and price was fair. Workman left no debris behind and took photos before and after which were sent with invoice. Stacy in the office friendly and quick to respond via phone and email.

  • Larry Miller

Jesus was great, professional and timely. We were given a couple options for repairs and there was no push back when we decided to go the cheaper option. The roof looks great and we are completely satisfied with the repair and the cost of the repair.

  • Teresa McMillan

The Roof Doctor did wonders on our roof! They have a kind crew and are very efficient. I highly recommend this family-owned business if you are needing any help with your roofing issues especially if you like supporting local businesses!

  • Megan Tucillo

I keep calling and Noone answers the phone, I get the voice-mail and she says to leave a voice-mail and to say my number two times. Then it says voice-mail is full. Horrible customer service people! I guess you don't want new customers.

  • Langdon Farms Golf Club

My experience was completely different than the other 2 reviews. Rich could not have been any more rude when he called to schedule a consult. He was so rude I actually hung up on him and moved on to another contractor.

  • June Chargualaf

Tim was very profeessional.He took the time to explain the roof issues and how to address it in detail.The job was completed without any problems. i would highly recommend Roof Doctor to anyone that needs roof repairs.

  • Mark Martinez

Great and knowledgeable people and organization. Found problems I did not know about but did not pressure me to do anything. Rather they gave me a range of options. They were fast too. Outstanding workmanship.

  • Bianca Garcia

The Roof Doctor did an amazing job. Rick came out and did an estimate quickly and they got the process started and finished in a timely manner and cleaned up everything. I’d definitely use this company again.

  • Paul Sanders

Rick from the Roof Doctors came over to inspect and gave me a quote for my insurance claim for a new roof. He was very professional and sent me a quote the same day. Highly recommend The Roof Doctors.

  • B N

Terrible customer service. When I called to schedule an estimate for roof repair they were unable to schedule an appt at that time, they would have to call me back. The call back never happened.

  • Terry Haines

Lance showed up 2 days after our appointment. Was rude argumentative and cocky. He didn't climb in my roof. He simply gave me a price and left. He's very unprofessional and isn't to be trusted.

  • Jessica Sandoval

I really so happy with the results on the roof. My husband and I we were remodeling the house and they were so professional, good customers service. Happy with the results. I recommend 100%

  • Kylie Kearns

We had our roof repaired due to wind damage. They gave us a free estimate and stayed with their pricing. I appreciated how quickly the work was completed. Great company to work with!

  • Roy Culbertson

The salesman Rick was very knowledgeable and very polite his crew is extra clean and professional we will use them again my husband didn't complain so that means a lot.

  • Louis Sadaro

Very professional and reliable I would recommend them to anyone looking for any roof related repairs. I had used them before and Rick is the best. Thanks Lou …

  • Michael Federoff

They did a great job after arriving when they said they would. I would recommend this team to anyone needing assistance with roofing issues.

  • M Vaz

If I could give 0 stars I would. Honestly the worst in the area. Shows up to the job drunk and hungover. Never would reccomend.

  • Johnny Gallardo

Awesome and friendly staff. Excellent and trustworthy work. When your Roof’s health needs attention.... call the Roof Doctor-

  • Normi De Moreno

Personal con mucha experiencia muy recomendado unos de los mejores trabajadores en las vegas nv …

  • Alfredo Gutierrez

Super friendly and customer service oriented. Tim and Carie Novak are top notch!!

  • mark pachowicz

Showed up on time and did a great job, these days that is rare. Thanks roof dr.

  • Levi Daniel Turner

My wife and I. We are happy with our repair roof for our house . Thank you

  • Fannie Yee

I had my entire roof repaired. I am happy with the work that was done

  • Elizabeth Aller

If you have any roof damage I would recommend The Roof Doctor.

  • Holly Marietta

DOES NOT RETURN PHONE CALLS HORRIBLE SERVICE

  • Ed Mohr

Tim went above and beyond to make us happy

  • Michael Washienko

Never called me back. Didn't use them.

  • Ed Sodo

Great service excellent work

  • armida sevilla

But they where really polite

  • Sonia Canseco

Great customer service

  • Martin Dempsey

Really nice job.

  • Pat Scudiero

Quick great job

  • Anthony Alvarez
  • Renae Waters
  • Cheryl Mohr
  • Christina Laughlin
  • Patrick Chapdelaine
  • Nicole Enright
  • Patsey Fowler
  • Yusaf Alkotait
  • Esther Rivera
  • Larry Bettinardi
  • Lance Owens
  • Kathy Martinez
  • UNLVDoc

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