The young man that served me was totally helpful and very positive and patient with me as I tried to get the correct items And the rest of the guys also were unbelievably helpful and I arrived at closing time, nonetheless they were all very kind and courteous. I am very pleased with the service I received from everyone.

Have made several purchases recently from the Brimsdown store. Service has always been excellent and super efficient. It’s rare to find such good customer service these days and therefore makes a refreshing change to deal with a company that put’s customer service at the heart of it’s service. Keep up the good work!

Very bad service from this branch today. They refused to replace an faulty item purchased from Edmonton branch. I even had an email stating I can take it to any Toolstation branch. Rude member of staff did not even wanted to see head office email. Kept saying I had to take it back to Edmonton branch.

Went to get a few bits and bobs for the house. Needed help with a few things, Humayun who was serving me was very helpful and patient and we managed to get everything I was looking for. With the current pandemic, I must say I was very impressed with the attitude and help that Humayun showed.

Really poor customer service at this branch. Staff literally drag their heels. I write this as I'm standing in the branch. Attitude of staff here needs sorting. Screwfix just round the corner are much better. Won't be coming back here again unless desperate and no alternative.

My local builder asked me to buy some material and I visited this branch having being told by a friend how good it is. She wasn't wrong, great staff and super helpful and allowed me to view all items and swift purchase and departure. Now I buy all my diy materials from them.

Came here couple days ago and honestly everyone was very attentive and helpful as I wasnt sure with what I wanted. Especially Humayun, whom I believe is the supervisor of the store, he really helped with specific items I needed and even advised me with tools I need!

Visited your Brimsdown store today to collect my online order. Greeted by Daryl who was extremely friendly and efficient. His calm and professional attitude made my visit very pleasant. Service was exceptional he is a credit to your store. Worthwhile visit

Just been in here great service by staff member called 'H' (Hanan I think he said when I asked) went out his way to find a solution for my query. Excellent smilling, I normally shop at screw fix for a change drove here definitely worth it!

I visited the store yesterday to purchase some electrical equipment and I had no clue on what I was getting exactly I and received a great deal of help from Nessa she looked through the catalogue with me and selected out the correct MK

Been shopping in this Toolstation branch for a while now and I must admit BEST service so far compared to the others I've been to. Staff extremely helpful and very professional also help you relax even when you're having a bad day or

Fantastic customer service. Confused about part needed for bathroom job and both Bledar and Dayl took the time to ensure I got what I needed and left happy. 10/10, will definitely order from this branch again, cheers lads

Wonderful store Brimsdown..the best in the group as far as I'm concerned. Staff make it the place to go. Monika,Dawn and Adam fantastic staff, very helpful and courteous.I so enjoy shopping here.

Hi everyone I would never shop brimsdown toolstation again the person name Nessa was very rude, aggressive and not bothered. She tells me to listen to her but not listening to me what I wanted.

Toolstation in general are excellent,huge range with friendly helpful service I like Brimsdown because of the easy access & parking without getting involved with lots of North London traffic.

Got scammed by the asian lad on till today. He was happy enough to sell me a ripped and tattilly boxed tile cutter (39.99 one). He said it was new but the box was damaged in transit.

Very organised and sufficient service plus the staff are welcoming and friendly , big thanks to Nessa she's always in good spirits and willing to help. Overall a pleasant experience.

Staff were half asleep as I walked , im guessing it's a quiet store. Nevertheless they are very helpful in there , just a shame they didn't have what I needed I stock

Joshua and Charlie went above and beyond to ensure exceptional customer service for me today. I can’t thank them enough and I will be sure to return to this store.

The staff at Brimsdown Toolstation were incredibly friendly, helpful and knowledgeable. Great prices in general from Toolstation too, will be visiting again soon.

Fantastic service given by Jodie (meaning to leave positive review a long time ago) On the whole very good prices, free drinks, and they get my regular business

Monika was really helpful and attended to all my needs. She was very kind and happy to help with all my queries. Will definitely be going back. Thank you

Amazing customer service and friendly environment.. staff are fantastic, especially Monica who is exceptionally good at her job and always helpful

Grear service by: MONIKA.ADAM.LUKE,JOSH.The best service I have ever encountered. 5 stars is not enough for them.Would shop again. …

Really fast service despite this situation. Was served by H who was really kind and helpful. One of the better stores I’ve been to.

Yes, the people here were very patient and helpful. Did not mind opening a package to ensure the product was the size we needed.

Needed some bits my home renovation and the staff were very accomodating. Would use their store again for future purchases.

Staff are excellent in giving good objective advice, very knowledgable and a friendly attitude towards their customers.

The staff at brimsdown are amazing, fully informativeand frendly. Thanks to Joshua, Adam and charlie. Most recommend.

Joshua at Brimsdown site, was most helpful and went out of his way to assist me with my purchase thank you!! …

Adam, Charley and Monika always on the ball and move like lighting when serving me. Great team …

Excellent service by Monika very pleased with her service will recommended to friends and family

Joshua and Charlie done a good job at helping me find everything that I needed

Had fantastic customer service there, staff was very professional and helpful

Best branch best workers, Charlie, monika,Adam ,josh,luke,,Dawn and munashe

Amazing customer service from Joshua and Charlie!!! Thank you so much!

Very good Crowd.Charlie and The guys and Gals.Very Helpful an sociable

Top class customer service very knowledgeable on the products on sale

Joshua and Charley are very informative and helpful. Would recommend

Best customer service very easy to communicate with.