You guys played a massive role in giving our son Louis the best birthday ever! He’s over the moon and besotted with his new whip! A stunning Roscoe 6! We honestly couldn’t thank or recommend Liam and the team enough for everything they did! May have to treat my fiancé to a pink/blue Domane at some point soon!!

Great experience at Trek Piccadilly. I dealt with Liam during the purchase and managed to get the bike set up as I wanted it. I dealt with a couple of other people when I went to collect who were also really helpful and couldn't do enough. I'm also really enjoying the bike and having a lot of fun on it …

Bought a new mountain bike from Trek and received amazing service. Liam was very helpful, informative and made me feel at ease to ask (novice) biking questions. Will be returning for extra accessories and advice for sure! Quality bike, enjoying being out on the roads again, would highly recommend!

Super friendly, nice and accommodating staff! We were only in town for a day waiting for a flight but they still took the time to chat to us, offer coffe and drinks (and even cups!) 10/10 would buy a bike from them if I was based in Manchester.. Maybe next bike will be a Trek? :D

Amazing customer service, Dan was really friendly and helped fix a broken wheel I thought was irreplaceable. Fixed everything else that was wrong and more. Will be using this store from now for anything bike related and would strongly recommend you use this service.

Hi Trek Bicycle Manchester Piccadilly team! Charles and I just want to thank you for the bike boxes you gave us when we were in an absolute pickle before our flight. We're now packed and ready to go!!! We'll remember your kindness. Have a great day.

A cool store! Shout out to Johnie and Paddy, great guys, for getting my bike set up in top condition. Prices are fair considering this is an official dealership. Overall I’m happy and wouldn’t hesitate to come again for all things TREK …

Was experiencing problems with my road bike brakes recently. I considered using Trek due to their experience in building high performance road bikes similar to my Canyon. Took it in expecting to only have the brakes replaced (disc brake and

Hands down one of the best experience from a bike shop. Sound people from the store manager to the technical and sales team. Excellent and a warm reception for the whole team. Thanks for Liam and John For today's Bike Fit and advice on the

Having decided to got for Trek DS 2 EQ went to the Manchester store. Teo helped explain about the bike and set up for test ride. After that decided to order, included few upgrades i.e. peddles, seat and grips. After having placed the order

We stumbled in here with a burst wheelchair tyre and while they didn't have the specialist inner tube we needed in stock they offered to let us stay while we searched online for other places, one walked around to a nearby cycle shop to ask

I've been to a lot of bike shops over the years, and quite a few in the last couple of weeks whilst looking for a new bike, and this shop is the best I have ever visited. I had reserved a bike online, and traveled for nearly 2 hours to get

Excellent customer experience. Really helpful staff for my first visit to choose a couple of bikes last month. Talked me out of the expensive one I had thought I wanted! Second visit to have the bike fitted was just as excellent despite a

Really grateful to this shop and in particular Harry who sorted out an emergency mechanical that no one could repair and he did it in 3 seconds! They are very kind, friendly and professional, can't recommend them enough, thank you so much.

Absolutely made up with the staff (Liam and a girl I forgot her name) and serviced i received in store. Listened to me with previous problems with other bike shops only going off side chart and how they never fit me. Ended up purchasing a

Great service and attention to detail. Friendly and professional team. No pushy sales, just ensured that I had the right bike for my needs, size etc. Not on my door step but definitely worth the travel time for this level of customer care.

Popped in a few weeks ago looking for a new bike and was helped by Teo & Liam. Teo was brilliant, very helpful, great info regarding bikes & guided me to my (now) new Domane SL6. Returned to test the bike & ultimately buy it & again Teo &

dealing with the store manager Liam to buy 2 new bikes was nothing short of exasperating… he was so slow to respond to numerous phone calls and emails, by the time he did, both bikes had been sold to someone else. Imagine not being taken

Called in because I was having issues with getting the cabling set up right with the integrated cockpit. The team were brilliant in helping me. They saw me within 3 days of first inquiring. The mechanic that helped me (Bolton based) was

I first visited Trek back in June 2023 to explore my options for bikes and equipment purchase via the Cycle to Work scheme. I was initially greeted by Dan, who took time to listen to what I was looking for, what I like and dislike and

I am extremely happy with my new bike. The originally ordered bike got lost during transit. The Manchester store dealt with the situation very professionally and offered me an upgrade from a rail 7 to a rail 9 with a discounted price.

My husband is looking for a hardtail so we called in whilst in town. The sales guy Teo, was brilliant. He showed him all the range, was really knowledgeable about specifications, and realistic about these within his budget. He was so

Fantastic experience and service from the staff at Trek Bike Manchester Piccadilly. I looked online first and had a few ideas of what I wanted (non electric) to replace my old and second hand Raleigh 'sit up and beg' bike. I had some

I got caught out on a trip to Manchester when my wheelchair tyre burst. The inner tube I needed is an unusual size so they didn't have it in stock but the staff went out of their way to help source a shop who did, and in the meantime

I am new to cycling and I made a decision to buy a road bike. Before choosing the bike, I had a bike fit with Matt Hallam at Crimson Performance who suggested going for a Trek Domane. I got in touch w/ Liam and his team at Trek

Great service from the team, from initial contact through to delivery. Had a slight delay with delivery which they addressed promptly, and they threw in a set of complimentary pedals, which was a nice touch.

Even tho the bicycles are slightly more expensive than the competition, the customer service in the store makes it worth it. All my questions were answered fully, colleagues in the store took time to fully

Liam & his team at Trek are just awesome, I bought my slash from them and the service has been amazing. The let me take out a demo bike recently and the whole experience when dealing with them is superb

Matthew was superb! From my initial enquiry right up to collection, Matthew gave excellent customer service! His product knowledge (and advice) was second to none and very much appreciated. #superstar

A good young man helps me to change a old paddle without charge. I like their service with full heart! Therefore I bought one bicycle pump in the shop! Good service deserves more sales.

I've bought two bikes from Trek and they've been fantastic each time. The first time was my first "real" bike and they were great at talking me through everything and getting me setup

Lovely people in there, didn’t sell me anything but helped me find a shop that would, even looked after my bike and gave us some tools. Very handy when your unfamiliar with the city !

Really friendly and knowledgeable staff. Very happy to set everything up and talk me through all features of the bike. Extremely happy and will buy more Trek products in future.

Very friendly, helpful and knowledgeable staff. I bought my beautiful Trek bike from this store and always take it back here for its service and any maintenance.

Trek Manchester just did some major warranty work on my Rail. Despite not being the supplying dealer their work, service and communication was first rate.

Excellent service from the staff here. Incredibly knowledgeable, helpful and speedy at resolving all my bike issues. Fully recommend!

Was in the market for an ebike and a friend recommended Trek as he had a regular Trek bike that he said was very good.

This the best bike shop I have ever used. Great friendly staff and always willing to go above and beyond.

Really helpful sales guy matt k and very knowledgeable about bikes

Dan was totally awesome and guided us to build the best bikes!