Called this company to fix a shower issue I had. They did fix the issue, I paid $500 but left me with another problem THAT WASNT THERE BEFORE. Instead of exemplifying good customer service, they wanted to charge me another $200 to come back out to fix the leak that was caused. I expressed to them that it wasn’t fair that I had to be charged again, on top of the $500 I already paid, for a problem that they caused. We suggested that Tribeca covers half ($100). They then came back again to only offer $182, saying they agreed to go half of what they were charging. $182 is not half of $200. The technician, receptionist and owner were not on the same page and kept giving out different quotes for parts & labor. After explaining to the owner all of this, he continued to still offered me pay $182. He didn’t acknowledge my experience & proceeded to believe I was wrong. I declined the offer & will not be using them again. I will also not recommend anybody to use them as they are more concerned about money than helping customers plumbing issues Edit: it’s unfortunate that I can’t respond to the owners allegations. He is continuing to LIE. Technician Donnie looked at both my bathrooms, hot water was fixed but popping noise was not. It’s a shame that the company is operating like this. Donnie couldn’t even figure out why the popping noise was there. I also REPEATEDLY told the owner I wanted to be charge HALF of the quote. Half of $200 is not free. One lie after another! I stated I was leaving a bad review because he was trying to charge me for an issue his technician created. You receive bad reviews when you give terrible service. There are many other plumbing companies I’d rather give my money to who are honest & professional. As a customer, he truly did not have my best interest at heart

Plumber was contracted to perform all of the repair work that was found during the inspection of our house prior to purchase. Before closing, they came out and ran a camera through all of our plumbing to make sure that what was underneath the house was move in ready. They were scheduled at 10am, they showed 15 minutes before 10am and was ready to go. Older house was purchased and the line at the meter was broken. They contacted the City of Dallas to initiate repairs. Once that issue was out of the way Jerrod and his team completed all of the tasks that were needed. During the repairs they did identify one other unknown issue. It was repaired at a reasonable price above what our initial quote was. The repair was justified and not a “oh we found a problem, let me charge you through the nose.” A few days later I asked them to come out to check something else out that was found after the fact. This round they sent their master plumber after hours to make sure that we were taken care of. Tribeca is a small local company and still by far more reasonable than most commercial companies. Plus you get the local service that used to be common place. Our house was built in the 50’s and we still have cast iron under ground. They could have sold us a re-pipe at $40,000 and we wouldn’t have been the wiser. They allowed and wanted me to stay behind the camera so I could see the condition. They explained the process as they were going through the exam. Said the cast iron looks good, and we should be good to go and then educated me on how to make sure our cast iron stays fit. Chances are, I will always call on them first to take care of our plumbing needs. Actually, it will happen sooner than I think, we need a new ice maker line, because it was located UNDER The house.

We recently had Tribeca replace our 1960s home's cast iron plumbing system with PVC. We weren't sure at first that our home actually needed new pipes, so we had 3 other plumbing companies come out for an assessment, and they were all too lazy to do any thorough testing, quickly jumping to a sales pitch on full replacement. Tribeca was the last company to come out, and I was very impressed with Jay. He ran a camera as well as isolated the pipes under my house for a hydrostatic test to confirm that we had some major leaks. The following day, I decided to move forward with the work, and they had men working at my house with 12 hours. It took them in total about 4 days to trench under the house, replace the pipes, complete a city inspection, and backfill the trench, all while only leaving us without water only for a couple hours. Their pricing was the best out of any of the bids I got as well, 7K lower than the most expensive bid we received. I highly recommend them for any major plumbing work.

As a commercial plumbing engineer, I highly recommend Tribeca. My wife and I were very happy with their services. Our shower valve stem on an old shower failed open Sunday evening right as the hardware stores were closing. Unable to turn off our shower, I shut the water off to our house and we called a few emergency plumbers who might have the correct shower valve stem so we could turn our shower off and get our hot water back. Of all the businesses we called, Tribeca was the most helpful and knowledgeable. Jay took the time and effort on his Sunday evening to confirm which valve we needed before showing up without being able to help us. Although he did not have the specific stem, he was on site first thing in the morning with the right parts and had the issue taken care of quickly. Very professional and knowledgeable, you should be confident in choosing Tribeca. Thank you Jay.

My husband already posted a good review for Tribeca Plumbing but I wanted to add a review of the post-plumbing-work cleanup. Tribeca hired a great tunneling crew to tunnel into our lawn and under our house - in 100 degree weather, I might add. Jay from Tribeca said "you'll hardly know we were here after they put things back" and that is certainly the case. The crew of up to six people took two days carefully tunneling and two more days carefully replacing the dirt and turf grass. All the while, they were watering the displaced grass every few hours to help it re-establish once they put it back. They also had to take up our flagstones and they put them back down quite nicely. Top notch work by both the plumbers themselves and the dirt-moving crew. Highly recommended.

We had an excellent experience with Tribeca Plumbing. We called to receive advice and guidance when we became extremely concerned that another plumbing company was misdiagnosing our problem and trying to overcharge us by thousands of dollars. Richard, the owner, took the time to guide us through possible steps and provide his thoughtful expertise. He immediately sent a team to our home. Jay and Sam did an excellent job working quickly and efficiently to accurately diagnosis the plumbing issue and fix the problem. We were charged an honest and appropriate fee, and treated with great respect. We are grateful to Tribeca Plumbing for their excellent work and integrity. They will be our first call for all plumbing needs!

Tribeca came in with the best bid to upgrade our home gas system to provide more pressure to run a pool heater. We shopped around and they had the right attitude, best bid and the most responsive to questions. Our work involved supplying and installing gas regulators, adding hard pipe and fixing gas fittings that were bodged from a previous company. They got us through the gas inspection and handled all city permits and follow thought. They work fast, used overshoes in the house, left the work areas tidy and always tried to make sure we didn’t go without gas too long (which is important because we have little kids that need daily baths). Above all they’re really nice people and great to work with.

We had a tankless water heater issue spring up out of nowhere recently. After calling half a dozen different plumbers who had different reasons for not coming out or why they don't service our style of water heater, I reached out to Tribeca. They had somebody there to take a look at it within 30 minutes and had it diagnosed in about another 30 minutes. When the repair turned out to not be the actual water heater, but a wiring problem that had caused a small fire previously, Tribeca quickly dispatched electricians to take a look at the wiring and initiated the repair immediately after my authorization that day. Amazing and Thorough service and saved me from having to buy a new water heater.

Back in December I had a serious emergency. I had a pipe burst in the middle of the night while I was away on a business trip. I called 30 different plumbers and Tribeca was the only one who called me back ASAP. Not only did they call me back right away, they were also on location immediately to help stop the leak and mitigate any further damage. Richard and his team did a great job getting my house put back together. Not only did they repair my house and make it better but they also provided a much needed and necessary resource to help me deal with my home insurance claim. I will be using Tribeca for all my future repairs and needs.

What a great experience! We had major plumbing issues which required a major repair, tunneling under the slab and a substantial amount of knowledge from Tribeca to do it properly. From Richard the owner, to Jay who found the problem and did the repairs and Ramon and Donnie as well, they made the experience as easy as possible always keeping in mind how it affected us the homeowners and keeping the cost and time required in mind to try and keep us as happy as possible! It was a major repair and I would absolutely use them again for any issues and would recommend them to everyone!

Tribeca is a wonderful plumbing company. Extremely professional, knowledgeable, trustworthy plumbers across the board. We have used them for many different projects including a complete renewal of our outside plumbing. Blake and Jay are the 2 plumbers who have provided exceptional work for us in the last year. They are experts and happy to answer any and all of your questions. I came away with a lot of additional knowledge. The owner is very professional and knowledgeable. Their pricing is very fair and reasonable. Tribeca is the best in town. We will never use another service.

I manage a small condominium complex and was having problems with the courtyard flooding during heavy rains. Bids to correct the issue were all over $10,000. Jay with Tribeca suggested an alternative approach and was able to solve the problem for under $2,000! He even called after a few weeks to see if the work that he did had solved the problem. I've been managing properties for a good number of years and have worked with numerous contractors. I have RARELY had one follow-up to check on their work and the outcome. Congrats to Jay and Tribeca!

*10/6/23 Update* - They Jay fan club grows. He's taken care of our residence for years now. Fast to show up, slow to explain and quick with the work. To echo myself from a year ago - highly recommend Tribeca and Jay in the future for your plumbing needs. *Original* - Jay came out to see us on short notice and resolved our issue timely. He was more than pleasant and took the time to walk me through the issues and how to prevent them in the future. Highly recommend Tribeca and Jay in the future for your plumbing needs.

They charged $200 for less than 1hour of work without replacing equipment. That’s on top of the $125 service call charge so it was $325 for something I could’ve probably done myself but as this was a rental property and I was out of town, I had to have someone tend to it fast. I do not recommend Tribeca and will not be using them in the future unless they make it right. It was not a fair deal. All that to say they did get the work done in a timely manner but it not for a fair price.

I called Tribeca immediately when we found water leaking on the floor in our bathroom and after reading multiple reviews of local plumbers, we knew we made the right decision when they sent someone immediately (within 20 minutes) and fixed the leak super quickly. Their team was professional and prompt, and pricing was incredibly cheap (less than $100.00) to come out and fix. Have given their name out to all my neighbors and would highly recommend.

Had a drain clog in a beauty salon drain that had shut down the business. Tribeca was there within a very short time and took care of the problem. There was much labor required and cleaning out a sump pump was necessary. The price was very reasonable and the quality of the work was great. Left no mess and solved the problem. Highly recommend this company. They will take care of your issue professionally and at very reasonable cost.

Jay King and his crew are smart, honest and hardworking. They solved a potential back up problem with my sewer line under my house in a cost effective and efficient way. They also repaired a kitchen sink leak without having to tear into a wall and make costly cabinet repairs, by bypassing existing water line in wall with a new line coming from under kitchen sink. Smart! I will use them again and again. Highly recommend!

Just had Tribecca help us through the process of finding and repairing a gas leak on our property. I cannot recommend them highly enough for their timeliness, professionalism and thoroughness to get this situation under control. This is the third time we have used their services for plumbing issues and I am so happy to have found them. Fantastic customer service from first phone call until the job is completed.

Tribeca was wonderful to work with. Jay was very professional and he and his crew did an awesome job. They removed 2 hot water heaters from the attic and installed a tankless system. They were very careful during the process of removing and installing the units and everything was spotless when they left. They did such a great job we are using them again on another project.

My experience with Tribeca Plumbing was fantastic. Our mainline became backed up over a weekend. I called them on a Sunday night and they showed up on time the next day at 6:30am. Fixed the problem that day in under an hour. Pricing was fair and upfront, crew was professional and courteous. Hope we don’t have to, but will use again if we need a plumber.

We've had Tribeca both install our water heater and come fix it when the manufacturer sent a faulty part. Great pricing, they helped ensure that the part was under warranty and billed the manufacturer directly for labor. Donnie has been the most professional and courteous person we've had come work on our house. Can not recommend him highly enough.

This company responds quickly and the work is excellent. When I had a major leak, I called six companies to come out for my emergency, and Tribeca was the only one that said they’d be there within an hour. I then gave them about $50,000 worth of business and they helped me get it all handled through the insurance company. I will always use them!

Donny and Jay did a great job fixing our showers. They were timely and professional. Will definitely hire them for our plumbing needs moving forward! We hired them again, this time for some water damage, and we were equally as impressed. They are honest, prompt, and great at their work. Rodrigo and his team made the bathroom look brand new!

Our kitchen sink was clogged so I called Tribeca. They sent Jay over within 1.5 hours (super quick!). He was amazing and unclogged the line in less than 5 minutes. He explained the process and even gave us a free bottle of stuff to pour down the sink every few months to prevent clogs in the future. Would definitely recommend this company!!

Excellent Service! I highly recommend using Tribeca for any plumbing issues. Jay arrived right on schedule, was incredibly knowledgeable, kind and quick at servicing my sink. I needed a bathroom sink in my rental property serviced early morning before a tenant arrived and Tribeca saved the day. Best plumbing service I have ever used.

Tribeca Plumbing is fabulous! I called this morning at 6:45 and someone was over at my house by 7:10. Donnie was polite, kind, and efficient. He was able to fix my garbage disposal before I walked out the door to head to work. Being a young, single, female homeowner - he set me at ease and I felt very safe. Thank you, Donnie!

Jay at Tribeca Plumbing is fantastic! He was able to help address and fix an issue with our water heater. Throughout the process, he clearly communicated the steps to fix our plumbing needs. The team is friendly, professional and are all super knowledgeable. We had an exceptional experience with Jay! Thank you so much!

I had problem with my toilet and called plumber I had used for 30 years. They couldn't come for 4 days. Went to google and checked out 3 that were listed. Decided on Tribeca. They came to my residence within an hour. Replace part that controlled water flow in 10 minutes. Price reasonable. Will use for next problem.

We called in late afternoon with an emergency, our gas line had been damaged and Atmos turned it off and locked the meter. Richard arranged for a team to show up at 6:30 in the morning, pulled the permit and had it repaired before lunch. Charges were reasonable, service was excellent and follow up was thorough.

Shoutout to Tribeca for being professional and displaying the upmost integrity. We were referred by friends to use them, Jay gave me a call to see what’s going on. Jay provided quick advice and helped me resolve an issue before having them come out. Because of this they have earned my business moving forward.

I had a great experience with Tribeca Plumbing! They were efficient, helpful, and had great communication throughout their visit. They let me know of costs of services in advance, and made appropriate recommendations for how to manage the new equipment that was installed. I highly recommend this company. :)

I'vw had (5) plumbing companies come out and give me quotes on an issue I have been having off and on for the last 2 years. My friends recommended Tribeca to me and I'm so glad they did. Not only were they fast and courteous, they are the lowest and most reasonable bid for the cause of my issue (roots).

I discovered my main water supply line had a leak and called multiple companies. Tribeca came out verified the demage pipe and fixed the problem. The service man were very friendly and professional and not once talked down to me like I didn't know what was going on. I would recommend them to anyone.

Jay and Donnie at Tribeca Plumbing are THE BEST! Professional, communicative, and they get the job done RIGHT. We had several new shut off valves installed at our house and they were on-time, clean, friendly and honest. Highly satisfied with their work and we highly recommend them!!!

Jay and team are the best. I had another plumber who had run over $2,000 already working on a hot water issue at my house, they wanted me to rip a wall open and spend $7K to find an issue that Tribecca found in ONE SERVICE VISIT. Thank you guys for saving me a huge head ache!!!!

I had a leak in my sink piping and trash disposal. Jay King came out promptly, made good recommendations, and did an awesome job. He explained everything and offered to look at other areas of the house since he finished early, but I didn't have other problems. Thank you, Jay.

We had a first class experience with Tribeca Plumbing. Jay was extremely professional, knowledgeable and friendly. Arrived right on time, carefully assessed and explained the situation, then quickly and completely resolved our issue. I highly recommend their services!

I was wow'd by Jay and his crew today! I called in with a busted hot water heater in the morning and I had a new one installed by lunchtime! Friendly, professional and HONEST team. I will be referring to all my friends, family and colleagues! Thank you, Tribeca!!!

Jay King is the master plumber. This company was excellent to work with, quick response time. Extremely knowledgeable, polite, kind considerate of my space and cleaned up after the job was done. I highly recommend Tribecca plumbing, excellent excellent excellent.

I can not say enough good things about these guys. Working in 100 degree plus heat they repaired a serious slab leak under my home. Jay and his team were transparent in their estimate and communication throughout the whole process. Highly recommend.

We are a property management in Cleburne- we called Tribeca needing a plumber that day and Jay gave me a call, VERY fair pricing, very knowledgeable, honest, and took great care of our tenants. He fixed the leak, made sure the water was all

Several times we have had to call Tribeca for some sort of emergency. They have responded immediately, even during the early morning, and dealt with our leaking toilet. They are always fair and honest and a good value. Will always call them.

Richard and Jay with Tribeca are fantastic! There was a significant sewer line problem with a house we were under contract to purchase. They identified the problem, made the recommendations needed to cure it, explained it to us in a manner

We haven’t started the work on our home with Tribeca yet, but Jay and his team have already impressed us!! We had a pipe leak that we didn’t know the location of and we’re desperate for help since we had to turn our water off. Tribeca was

We had such incredible service with Tribecca Plumbing! We were one of many households without water after the December freeze due to an outside busted pipe. They came as soon as they could squeeze us until their very full schedule and the

Tribeca is by far the best plumbing company in Dallas. I’ve tried all the big companies. Jay is amazing. They are honest and responsive and did such great work. They repaired a leak, fixed a gas line and fixed a shower in 2 hours that a

Our water heater at our hair salon gave out on a Friday at 5:30pm. That Saturday was the Saturday before Christmas. Our clients would be arriving at 9am sharp for their Christmas hair!! We were new clients to Tribeca plumbing. They not

In midst of installation of fixed natural gas generator, the installation crew (not this firm) fractured a pipe buried in the lawn. I called multiple plumbing firms who refused the job. I contacted Richard at Tribeca plumbing and his

Tribeca Plumbing was there with timely and professional service that saved me from a very unpleasant situation. They clearly communicated all the steps to fix my plumbing needs and promptly made repairs. I highly recommend them!

Had a valve fail on a tankless water heater. Called Tribeca and they were out within an hour. Super responsive, professional and replaced the valve in a short amount of time. Will definitely call them again for plumbing work.

Richard & Alan are AMAZING! When ever I call in a panic for one of my locations, they never fail to say, "we'll get someone out ASAP!" I love there service, I would recommend Tribeca Plumbing for any of your plumbing needs!

Jay (and his brother in law) are amazing! Highly qualified, professional and on time. Replaced our tankless water heater and added another valve and replaced the flood protector. So happy we found them ! Highly recommend!!!

Jay came out and ran a camera to look at the cast iron pipes under the house my clients are going to purchase. He was great! Very professional and the price was very fair. My clients intend to use him for the repairs.

I had a quote for over $4000 from another plumbing company. Called Tribeca. They came out the next day and solved my problem for $500! Sure appreciate their honesty. Didn’t try to sell me stuff I didn’t need.

Called tribeca when I had an issue from slapping a grounding rod right into a random freshwater pipe. They got Juan out there within an hour. He was amazing. Fair on price, super nice, and got it done fast.

During a major Texas freeze Tribeca was quick to respond to fix the issues and to attend to my neighbors similar freeze issues. They also installed a sink disposal at a later date. I recommend them.

Donnie was kind, fast and got my problem addressed quickly. This is the second time I’ve used Tribeca, and they have been awesome both times. I’d definitely recommend them.

They have helped me over the years with everything from busted water main to garbage disposal and clogged pipes. They are good, efficient, knowledgeable, and friendly.

The best, most reliable, reasonably priced plumbing service provider in the city. We work exclusively with them for good reason. I’d highly recommend them!

I love Tribeca Plumbing! They are very professional, prompt and honest. I recommend them to all of my clients.