I'd like to start off by saying that I order from this location frequently and I've never had an issue. I always purchase the "Paradise Point" smoothie; therefore, I know what it should taste and look like. Well, today (3/9/22) I ordered myself a "Paradise Point" as I always do and I could tell that there wasn't any banana in it. The smoothie only tasted like strawberry, ice, and a tiny hint of pineapple. Also, the smoothie was visually clear, usually it has a cloudy/creamy look due it having banana. I told one of the employees about the issue and she asked one of her coworkers for a suggestion on what to do. The second employee told me "the other flavors are overpowering the banana flavor" and that they "couldn't make another smoothie for free". I walked away because to me it seemed like I was being accused of wanting another smoothie for free when in reality I just wanted the smoothie I paid for. I threw out the smoothie, which mind you I had only taken 2/3 sips from, because it wasn't what I wanted.

Updating my previous review- the manager, Jon, was extremely helpful at addressing the problems with my previous order. I received a remake that was to the usual quality standard of TSC. The employees were pleasant and friendly. Honestly I think my previous experience was due to the person who was working there and not reflective of the overall restaurant. Will be stopping by in future! —— Worse tropical smoothie experience to date. Received the smoothie dripping out of the cup. She even looked at me as the smoothie was dripping down my hands…. The smoothie is self was clearly not blended well, each sip tasted different. The wrap is extremely sloppy and half filled. It is almost half the size filled as I am used to. Barely any chicken and did not receive extra mozzarella. This is extreme disappointing as the other nearest location is 30 mins away vs this one being a 5 min drive. Especially considering the price point, I expect better quality. I’ve never had a problem with any other location I’ve been

The Good: -they’re trying. -most of them know what they’re doing. -there’s one employee who will make you smile no matter what, her attitude makes everyone feel extremely welcomed. Idk her name but every single time she says “awesome sauce” The Bad: -they got what I wanted fully wrong. I walked in with 2 other friends and 2/3 of us got something completely different from what we asked for. -the wait time is insane -the wraps are sloppy and the smoothies aren’t filled to the top. The Ugly (not really): Overall, it's fine. They're usually right with my orders, but not enough to leave it out. The smoothies seem delicious (even if they’re not always what I order) and they’re refreshing and full of flavor. It was the perfect way to cool down on a hot summer day. I would recommend this tropical smoothie!

This is my favorite place to grab lunch and smoothies. The employees are always so nice and polite. Service is pretty fast as well.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Southwest Wrap, Detox Island Green & Caribbean Jerk Chicken
Kid-friendliness
They always make my daughter smoothies in smaller cups. Which are perfect for her.

This is the worst tropical smoothie I ever been too, the girl that work there around 3pm on Friday April 28th was the worst she was looking at me like I was crazy or something and didn’t even greeted me properly. They didn’t have any of the new drinks and they couldn’t take my free smoothie coupon like what’s the point of this tropical smoothie fr so I just walked out without getting anything

The hummus veggie wrap made me sick with some sort of stomach virus or something. All other times I've eaten it I was fine so maybe this one time one of the workers didn't wash their hands or something. Definitely don't want to experience that again though.

I wanted to use the Tmobile Tuesday offer to get the free 24 oz smoothie to try the place. Maybe to buy for the future but they didn't allow it. This was my closest location. So I'm not sure where to go now.
Service
Dine in
Meal type
Lunch

You don't have to be a student to go there you just need your ID. The smoothies were good and the food was good, I will definitely go back. One thing to note this location does not accept coupons

It should be pointed out that this location is more for the UIC students because I was unable to purchase food due to the fact that I didn’t have my ID, also parking sucks.

I got the jerk chicken bowl last night and the chicken was super rubbery it seems to be that they microwave everything. I threw out my bowl.

Amazing smoothies, tons of options for adding supplements to drinks like whey or soy protein. Only downside is it's a bit pricey.

Loved the food a and the smoothie. 4 stars only because they don't accept flames fare. Otherwise it's 5 stars.

I tried a Peanut Paradise Smoothie for the first time and it's delicious. You officially have a New customer!

Too much ice!!!!
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3

Love the smoothies here!! 5 stars for that, but the manager was extremely rude. Not a happy customer!

We need more Tropical Smoothie stores in IL especially closer to me. Love the smoothies and food!!

I love tropical smoothie! Amazing price for the amount of smoothie you get. Delicious flavors!

Fresh and tasty food as always. Expect more locations in Chicago.

Never been here. Not sure why it keeps tagging me as being here.

Really good food and smoothies. Perfect after a workout.

Smoothies are good, but make sure they clean the Kale.

Great and fresh exceptional customer service in-out.

I found my new smoothie place. They taste delicious.

They forgot my order I wait for 30 mins

Everything is Great …

Always good and convenient.

EXCELLENT CUSTOMER SERVICE

Kiwi punch

Expensive

My Fav