Yesterday Saturday 29th October around 5pm, I witnessed a woman being insulted and loudly verbally abused in front of a shopful of people in Hardware Upper Street. It was extremely unpleasant and unwarranted as the woman had very politely just asked for an item from the man Maurice and he refused to serve her on the grounds that he didn't consider that she is a woman and he doesn't deal with 'her sort' as he rudely described her. This should be reported as a Hate Crime and this man should be prosecuted I'm signing this as an older woman present in the shop at the time of this appalling incidentYou take off reviews you don't like

Yesterday Saturday 29th October around 5pm, I witnessed a woman being insulted and loudly verbally abused in front of a shopful of people in Hardware Upper Street. It was extremely unpleasant and unwarranted as the woman had very politely just asked for an item from the man Maurice and he refused to serve her on the grounds that he didn't consider that she is a woman and he doesn't deal with 'her sort' as he rudely described her. This should be reported as a Hate Crime and this man should be prosecuted I'm signing this as an older woman present in the shop at the time of this appalling incident

As a family run locksmith, whenever I am on the road and am found without a part I will always make an effort to purchase from other local small companies rather than lining the pockets of a Screwfix/Toolstation. I called ahead and asked for something specific which I was told they had stock of, so I took a short 5min drive from my job to this establishment, where they kept me waiting for 28 minutes inside the shop, showing me alternatives to something I had asked very specifically for, couldn't wait any longer and left, overall wasting 40minutes of my day. Poor service. Will not be returning.

Be careful, these guys are playing tricks with the goods. Bought a shaver light today, and they said it was LED, however when I got to the job the fit it, there was no bulb in it. When I went back, they then said you have to buy the bulb separate, which they charged a fiver for, and it was not LED. My boss has been in the game for 40 years, and has never bought a shaver light that doesn't come with the bulb. The box it came with was totally un labelled. They are removing the bulbs, and then charging for them.

Had small diy job which was unable to do myself with arthritic hands. Had posted it on the usual trade sites with some hopeless responses, two did not turn up and the rest requested photos and videos of a very simple job. Turned to Upper Street Hardware who turned out to be the best of the best - they gave me an appointment time, turned up on the dot, were courteous, helpful, efficient and did a lovely job. My first port of call from now on. Many thanks to them for being so helpful. Highly recommended.

They truly do have pretty much everything! Great selection of hardware, pots (they have orchid pots for those who are looking), you can also find some threaded rod, PVC pipe, dowels/some timber etc., rope, and gardening supplies too. I will say prices are slightly higher than some other places but definitely worth it for the convenience and helpful staff! Only thing you won't find much of is storage boxes and baskets but those aren't hard to find elsewhere. Would recommend.

Always going out of their way to solve problems for their customer, reasonable price and friendly staffs especialy the owner Kak Ari! The best DIY shop in the area, they have everything you need and you can find things that is not available in the big stores, they have definitely beaten B&Q, Wickes, Sleco and builders depot. Many thanks guys, if there was more than five stars I would have given you 1000 stars for you. You realy deserve it.

Has good stock, but extremely small and cramped inside, making it not covid-safe. This is compounded by the staff not enforcing mask-wearing. Today I was in the shop with somebody not wearing a mask, the staff were literally helping him find stuff on his list while he potentially infected others! Will not be returning, there's a less cramped store down the road opposite the Shell garage.

Unbelievably friendly hardware shop in the heart of Islington that sells DIY do it yourself everything and anything you need! The staff go above and beyond to solve your issue and sell you only the things they need. The shop is deceptively large and stretches backwards with plenty of aisles filled with everything from screws and nails to boutique door handles! Highly recommend.

Great store for curious people! I pestered Donna with millions of questions about power tools and preferences which she gave very good insight for (thanks again). First time I go to a hardware store where they arent rushing you to get what you need and get out lol. Kind and willing to take the time you need so concerns over brands/quality are checked :) Cute entrance too

Excellent shop! Really does have anything, have been several times and they have everything from light fittings, to tiny parts to fix your blinds. Tools, cables, hooks, screws, fluorescent light tubes - they have it all. It's not very well organised or signed mind... but the staff are really kind about pointing things out! Sometimes, they have it in the back too.

Hands down the best local DIY shop you’ll ever find. So many individual parts for all your needs and the best service. I can’t thank you enough - I wouldn’t have been able to fix my toilet or water pipes without your help. I can’t thank you enough!! If only more stores and people where like this in the world!

I have been into Upper Street Hardware several times, they have a great selection of light bulbs, hardware, tools and paint, so you know they will have what you need. It can be a little overwhelming at first because there is so much, but the staff are very knowledgeable and helpful when you approach them.

Fantastic Job, from a small job to big jobs these guys can do it. Very efficient, very clean and very reliable on timings. I have been using many different building for over 15 years, these guys are my favourite so far. Will recommend them and will use them again for sure.

This is the Aladdins cave of hardware and tools. They have so much here, more than some of the other larger DIY stores. One stop shop for those hard to find connectors and normal items you need for the home. Very helpful and knowledgeable staff.

This is a great find. I found a good selection of long candles. When I dropped one at the counter and chipped it the shop assistant replaced it immediately with no quibbles. Huge range of products, lovely staff and very good value- recommended!

They say...'if we don't have it...you don't need it'...and they're right !! Comprehensive range of tools and materials. Friendly and helpful staff. Reasonable prices. I have used this store since it opened, and have never been disappointed.

Very patient and helpful knowledgable staff who give honest advice (several times they've convinced me to buy a cheaper alternative when I was about to buy something I didn't really need). Extensive stock. So glad it's my local DIY.

Very helpful, honest and reasonable people, saved us from a leak by waiting around for us to come and get valves for our dishwasher at 7pm when they were closing! Thanks so much for your kindness!

Good little local shop.. bit pricey ...but open at the right times... very friendly staff.. literally have EVERYTHING you may need ... never had a problem..been using them since they opened

What an amazing team. They've given me so much advice on my DIY projects whenever I've popped in and theyve saved me so much money by helping me to pick out the right prodcuts. Legendary.

Most friendly most helpful hardware store. Went out of their way to help me find the exact right bit of hardware and had everything I needed. So nice to know of a reliable hardware store!

They said on the phone that they had a belt sander, but when I got there I found out that was not true. I called to check so that I wouldn't waste time, but that is exactly what they did.

Best hardware shop I’ve ever been to. Really well organised, lovely staff and they honestly have everything you could need all under one roof! Excellent selection of lights too!!

A recently established & very wecome store with extremely obliging staff and enormous stock of products for the care of the home. Their prices are competitive. I wish them well.

If you are planning to buy something last minute, make sure you arrive at least 10 mins before closing time. Opening hours should also be updated to 18:55. Disappointed.

This is a really useful hardware store with everything well laid out. Small items are bagged up in sensible quantites so you can easily figure out what you need.

Superb service from this store. The owner helped fixed my 3 lever lock for me , thus avoiding to buy a new one. That's what you call service. Thank you so much

What a fabulous catered experience I encountered. Didn’t know what exactly I was looking for myself until I spoke to the workers. Would definitely recommend.

Perfect shop. They have so many useful household and DIY things plus lovely candles! They also repaired 4 lamps for me. Lovely people, great shop 5 stars!

Owners are friendly and knowledgable. Prices are reasonable for one off and small DIY purchases. The range of products is surprisingly good. Recommended.

The staff in here (especially the woman who helped me so much regarding lightbulbs) were amazing. Cute, small hardware store for everything you need!

I rang to ask if they had a product in stock and they ended up giving me loads of advice over the phone so I didn't even need the product - so kind!

Has an excellent selection of products and their staff try their best to help you find what you need. Always my go-to DIY store in Islington.

The best shop for you DIY activities. Nice staff, always kind and ready to help. Love the message: 'If we don't have it, you don't need it!"

Pretty expensive DIY shop, but, despite it being small, it has a lot of electrical items, plus some tools and raw materials for wood works.

A magical place, they have everything you need including getting 100% customer support. They are simply a best hardware shop in London.

Great store for all of those last minute DIY fixes that one inevitably needs to do around any home - has almost anything you need.

Best hardware store in London!!! Can't get a better service anywhere else, the team is extremely reliable and always happy to help

Well-stocked ship with the most helpful owner and staff. Walked in with a number of tricky questions and they were all answered.

Great selection but such poor customer service. I asked for help and was silently walked to a shelf with no further assistance

As they state in the window, "If we don't stock it, you don't need it"! Lovely helpful staff and a treasure trove of DIY.

This is an amazing shop with stunning choice options. The staff is very friendly and super helpful. Highly recommended!

My local hardware store! Everybody is amazing and I pretty much end up here at least once a week for house projects

Such a great and reliable shop! The staff were incredibly nice to us and always very helpful. Highly recommended!

Extremely helpful and friendly. Will go the extra effort to find a solution and help out. Highly recommended.

Brilliant shop. Absolutely packed with anything you could possibly need. Lovely staff who were very helpful.

Fantastic selection of products and very helpful, friendly staff! Very happy to live near this shop …

Best hardware shop I've ever come across. Very well organised, staff exceptionally helpful and friendly.

As the storefront says, if they don't have it you don't need it! With the added value of friendly staff.

Best DIY store I have ever been to. Great service and quality products! I couldn't recommend it more.

Phone fans, chip buckets, socially distanced cutlery - its true, if they dont have it I dont need it!

An Aladdin's Cave of a hardware store with a great range and friendly, helpful, knowledgable staff

Such a handy shop to pick up the general wares that you wouldn’t generally find elsewhere locally

What a magical store!!! Everything you need provided with a sincere smile in reasonable prices.

Has everything in this shop! So weird how they fit so much in that B&Q has in a super store! :)

Great hardware store, staff were very friendly and helpful. Definitely recommend this place.

Some items could be pricier but good and helpful staff. Variety of options in stock as well

Just visited this hardware store, lovely friendly guys and loads of stock to browse through

A lovely and friendly little shop with everything you'd need for normal DIY and then some

Fantastic shop. Absolutely crammed with hardware. Great selection of small components.

Lady at the till is the most helpful and friendly. Store has everything you need.

Really kind, helpful people who know their stuff and are happy to help customers.

Hands down best hardware shop in the neighborhood. Great service and selection.

If they don’t have it you don’t need it! Nice staff and extensive DIY items...

Fantastic service - very helpful and big range of products, highly recommend

Very helpful and patient staff, helped us find exactly what we looked for!

Super helpful and patient and really tried to help us find what we needed

They will almost certainly have it... Great staff, endless selection.

Friendly staff, great service. Always nice to support the local guys

Good DIY shop, a really good variety of items and helpful staff.

Great staff, go the extra mile, huge selection of products 5*

Good selection and knowledge for such a little shop.

Great shop, with knowledgeable and helpful staff.

Really helpful staff, and good range of stock.

My go-to for all things hardware in Islington

Very Friendly and helpful! Highly recommend!

Very helpful staff :-) highly recommend

Best hardware shop in London.

Friendly and helpful DIY'bros

Extremely helpful staff

Such a useful shop.

Had what i needed

Very good ☺️

Very helpful

The best...

Nice staff