So unprofessional, I have attended my appointment today on time and was told to keep my car and receive it by the end of the day. I waited until after 5 p.m , and called them until they responded after 5:30 p.m. one of the customer services

This is the second time, I’m renting car from VWFS Rent - a - Car, Birmingham. The booking process are very easy and straight forward. After booking online, I went to the VWFS located at Johnson’s Volkswagen Dealership in Birmingham, where

Excellent service all the way through. The manager, Raheel, was brilliant in responding to a last-minute request for a car lease. The entire process was professional, efficiently carried out and all staff were very friendly.

Very excellent and well priced for the rental agreement. Big shout out to the manager Mr Raheel at the Birmingham Branch who served me with great customer service and was very professional, helpful, polite and corteous.

A simple straightforward renting experience. The vehicle we rented was competitively priced and well maintained. The car interior could have been better cleaned before being handed over but was acceptable nevertheless..

Rented a car over the past few days & it was a great experience. Well maintained vehicles & great prices! Will definitely be back. Overall a quick easy & hassle free experience as well. Will definitely recommend.

Contacted the team regarding a rental on 23 May, was asked to submit my documents for verification/approval through email. Despite multiple follow up emails, no reply or confirmation after almost 3 weeks.

I'd like to say that this is the best place to rent a car from in Birmingham. If you want to hire a car without any drama and shenanigans then this is the

Hired 2 cars for few days and the whole experience has been amazing. I have used quite a few companies but I would have to say this has been the best.

Ish and dean were fantastic no issues excellent service and very pleased with our new purchase