I was trying to find a truck with my significant other and needed something with specific features. I reached out to Vaughn Motors and spoke with Dan K. who told me he would search his network and send me a list of possible options. He took my phone and email and told me he would get back with me. Not an hour later I had an email with available trucks and options on them. I was pretty floored, because I know that had to mean he dropped what he was doing and focused entirely on getting the info to me. Eventually a truck was picked out and I was given additional details about my choice. I made the decision to go forward and Dan made arrangements to get the truck to Jacksonville. Truck was delivered on a Friday evening, but I couldn't get to the dealer as I worked late. Dan was totally understanding, he didn't pressure me to show up and finish the deal and was completely open to me setting an appointment for follow up. There were no threats like other dealers make towards selling the truck to the next interested customer or needing a deposit to hold the truck. Again I was surprised by his easy going professionalism and great positive attitude. When we arrived to test drive the truck Dan introduced us to Frank, as he was working with another family on a deal and Frank took us out to the truck. Every employee we passed was telling us how awesome the truck was and how they wished they could have bought it out from under us. Frank was already ready for the test drive, plate and key in hand and off we went. Needless to say the truck was a dream and we bought it. But wait, there's more. There were a few small cosmetic issues with the truck and my significant other really wanted a second key. Frank wrote up every concern and then set about getting things into motion. He scheduled a leather and trim guy for the following Monday, and the key guy also. I already had financing, so Frank made zero attempt to sway me with promises of better rates with some other lender. In fact he praised my lender, completely supporting my financial decisions and again there was zero pressure and he let me call my lender and insurance company to do the wrap up. He was such a professional he left the office, grabbed us some water and then proceeded to provide us with privacy while I finalized with my lender. Moral of the story; if you want a perfect sales experience with no pressure no b.s. and complete professionalism YOU SHOP AND BUY VAUGHN MOTORS.

Steve was our sales person and he did a great job!! I saw the car we wanted online in the evening and headed to Jacksonville to purchase it in the morning. When we called at 9 o’clock Steve answered and said the car had been purchased on eBay the night before. We turned around and disappointedly headed back home. Steve promised he would find us another one similar and within two days he did. We actually like this color better. The car was not up to Steve’s standards when we came to pick it up so he offered us a loaner car (which would’ve been a second car to drive home so we respectfully declined his nice offer) and he said they would provide free delivery of our purchased vehicle. Dan delivered the car as scheduled and all went well there. I had an engine light come on when I was driving it home so I called Steve and he directed me to a local parts store to get the code read. It was a $92 air sensor which I purchased and installed in the parking lot. Steve sent me a check to cover the cost of the sensor even though I bought it “as is”!! I was very pleased with their service, their facility and how they handled our transaction The vehicle was a special gift for a special lady (my wife) after surviving breast cancer. When I buy my next used car I will definitely be calling the Vaughn Motor Group in Jacksonville and asking for Steve Sepic!!!

Run! I was looking for an older BMW convertible with low mileage that didn’t need a new top and was in good shape and required only routine maintenance. I’m a widow and can afford routine maintenance on a vehicle, but nothing immediately major. The salesman, Steve, said he found a 2010 for me that was in excellent condition with no problems and had 70,000 miles. I asked 3 times if the top was okay and Steve said yes, but it wasn’t. They used silicone on the top to hold it together long enough to make it appear to be okay. So far I’ve had the car 4 mos. and within two months the top leaked so bad in the trunk it blew the amplifier and speakers for the stereo and I had to replace all at a cost of $1000 (a new top cost between $2500-$4000, so that’s out of the question for me). My odometer shortened out because of the water damage so the pixels sometimes work and sometimes don’t. The air conditioner is going out and it seems like every time I touch something on the vehicle it breaks. I’m afraid of what will go wrong next. Steve told me anything that went wrong with the vehicle his mechanics at the dealership would take care of, but I’ve had to contact him so often he’s stopped responding. I suggest you think twice before buying at this dealership. Their vehicles aren’t what they appear to be.

Vaughn Motorgroup is best dealership experience I have ever had!!! I buy and sell a lot (43 yrs old car addict). I just happened to stop by, been shopping other big and small dealerships for past 6 months. I was in and out with test drive and trade in all within about 2 hrs. No need to haggle, they had a fair price (I checked prices online) and gave me more for my trade than all previous dealership offers. Mike my sales guy was great, general Manager Dan was efficient and got things wrapped up quickly. Only area for improvement would be registration pickup. Christine never called me. I called and asked for her and was told she was gone at 3 sharp every day. I called next morning and she said she had my paperwork so I said I would stop by today to pick up. She said ok and that was it. I get there at 12:30pm, she is at lunch and no one else can help. She should have told me what time she went to lunch. Had to wait 30 minutes for her, no good afternoon, no apology, just poor customer service. Besides Christine this dealership is AMAZING!!! I will be back again to shop when I am itching for a new vehicle. Thank you Mike and Dan for a fantastic experience!!!!

This was my first time conducting business with Vaughn Motor Group, and I was left with a very positive impression. My experience with them was outstanding, and I’d be delighted to buy from them again. Some time ago, I noticed their dealership on San Jose Blvd -- and it just gave off a good vibe. Nice, desirable cars. No wavy man out front. No in-your-face-advertising. It was simply a polished and welcoming visage. When I was recently reviewing listings online, I saw a car that blew me away with how clean and well- kept it looked. And when I noticed that it was at Vaughn Motor Group, I felt even better about it. So I called the dealership and spoke to my salesman, Steve Sepic. We spoke only briefly, but he gave me added peace of mind with his commentary on the car, all without pressure. The following day, I came in and bought the car. Steve was great. He made the process pleasant and effortless. I’d gladly refer anyone I know in need of a car to him. And he mentioned something that really impressed me: He won’t sell any vehicle that he wouldn’t want for himself. So thank you Vaughn Motor Group and Steve Sepic for a truly enjoyable car-buying experience!

Excellent customer service exhibited by Steve Sepic. I was searching for a few months for the car I wanted without any luck. When I called Vaughn Motor Group to ask about a Mazda Miata and found out that the advertised car had already been promised to another buyer I was dejected. I described the exact specifications that I wanted to Steve; and he said he would let me know if he found one for me. I didn’t think anything would come of it but he called me two days later saying that he found the exact car that I wanted. And boy was he right. He sourced THE PERFECT 2016 Mazda Miata grand touring, with super low mileage (2,000), the color combo I wanted (dark grey with tan leather interior), with no imperfections. The car had a clean carfax and was even better than the one I saw online. I bought the car from Steve without ever stepping foot in their showroom or meeting him face to face. He made the entire process fast, easy, and seamless. He had the car delivered to my door in Tampa. I have already doubled the mileage on my Miata because I love it so much. If it’s a nice day out you can bet that I’ll have the top down.

I had been looking for a specific car online, and I found one that was at Vaughn. Never having been there before, I took a ride over there to check out the car in person. This is not your "typical" pre-owned vehicle dealership. They have a very high-end feel, with a spotless showroom full luxury cars that looked brand new, and a clean-cut, professional and knowledgeable sales team. Steve was the one that I worked with. He didn't pressure me and appeared to be pretty transparent, which I appreciated. He made the whole process very quick and convenient for me - even going out of his way to personally deliver the car to my home - which was a testament to the level of customer satisfaction they aim to provide. That's a huge compliment coming from me, considering I typically loathe the whole car purchase process! I should also mention that their fee(s) are much lower than the other dealerships I had visited before them the same week. This was a pleasant surprise, as I had expected higher fees for place much nicer than some of the bigger "corporate" dealerships around!

Salesman: Steve Sepic; Purchased a car a couple of weeks ago. The car buying experience was relatively painless. I have experienced poor treatment at other dealerships, so I was not interested in playing games. I was quite pleased overall with the car i purchased and the way i was treated during the negotiating process. I took delivery the next day. My mechanic confirmed it was a good car and in good condition. The car fax was clear, but the mechanic noted that both the front and rear bumpers had been painted and/or replaced with no serious flaws being hidden by the repair. In my opinion, I got a good price, not a great one. I do intend to drive the car a long time so the $1000 over my ideal price will matter little over time.. There were no fake -fees padded to the price, which is a ridiculous practice that seems to be the industry norm. Steve was personable and I felt I could work with him and felt confident that he was treating me with respect during the process. Would definitely consider Vaughn Motor Cars for future purchases.

Vaughn Motorgroup's staff were very friendly and there was no pressure. I hate buying cars due to all the waiting involved and Steve was very speedy during the process. No waiting at all. They did not budge on sticker price but they gave me good trade in value for my car which made up for it. They gave me actual KBB value, significantly more than competitive dealers. My friend who professionaly certified pre-owned cars for a living for a large dealer inspected the Lexus I bought and encouraged me to purchase the car because it was well kept and certifiable. All the pre-owned cars we checked out were like new. Conveniently across the street from Vystar Credit Union who has lowest auto loan rates around. Only complaint i had was gas tank was not full after purchase but they did reimburse me later with receipt. Very clean place with a variety of makes and models. Website is user friendly as well. Tony was great, he had a basket of hot wheels cars for the kids. I will refer family and friends to Vaughn.

A bespoke and very friendly dealership… I had an absolutely pleasant experience purchasing a vehicle from Vaughn Motorgroup last week. Raul reached out to me and communicated very well over the phone over the span of a week. I came from 150 miles away for a specific vehicle and he had everything ready for the test drive, paperwork, and trade-in. He and the staff even assisted in helping me learn how to use the special features on my car. Never was I made to feel like I was a nuisance or rushed in any way as I inspected the vehicle and asked for specific model information. I was given the best price for my trade-in and the bank transaction was handled very well, despite some challenges and the process continuing past closing. I have had many experiences buying from both private sellers and dealerships, and this experience stood out among them. If you are in the market for a high-end vehicle at a good price, this dealership will take care of you.

Vaughn Motorgroup made car buying an easy experience for me. I couldn't find the car or the price I was looking for in Tallahassee so I decided to search the internet. I found the exact car I was searching for on Vaughn Motorgroup's website and at a reasonable price. I contacted the dealership in regards to the car and someone responded almost immediately. I worked with Terry who was very helpful and professional. Since most of my work days are spent in front of a computer, communicating through email is most convenient for me and Terry had no problems with that. Once I was ready to purchase, I drove from Tallahassee to Jacksonville to get the car. Everyone was extremely professional and helpful! All the paperwork was ready when I arrived and I was in and out of there in no time. I Absolutely Love My Car and I would recommend this dealership to anyone looking to buy a quality car!

Vaughn motor group is hands down one of the worst dealerships you could go to. I wasted my time to drive out of my way to test drive a car there. Upon arrival, with ZERO other customers present, they were un-willing to let me test drive car. I had made an appointment the day prior and they forgot I was even coming in! They were also too lazy to run trade in value numbers on both my cars, which were easily equal value to the car I wanted to test drive. Then they had the audacity to ask if I wanted to make a deal on trade or wanted to buy the car on the spot. I would not be surprised if the car they were trying to sell had severe mechanical issues, despite looking mint. Or maybe they were just being downright disrespectful. Anyways, I kindly walked out and saved my self the hassle from buying a car from them. If zero stars was an option, I would select. Take your money elsewhere.

I just recently completed a trade at Vaughn and everything went very well! I was pleased with the service and professionalism displayed by the folks at Vaughn Motor Group. My wife and I found an ad online after hours at a price too good to be true. Although skeptical at first we drove over the next morning because it was 6 miles away. The car was there just like the pictures and the online price was the price we were given! Although it looked great and drove well I had it taken to its respective dealer down the road who did a 100+ multi-point inspection that they do for CPO vehicles. They said the only thing that was wrong was that they wished they had sold me the vehicle. Perfect condition. Thanks guys! I have not been solicited in any way by Vaughn Motor Group to write this review. I believe honesty should be rewarded in kind. I hope to do business with this dealership again.

My experience was great! I was looking for a specific vehicle and saw that Vaughn Motorgroup had what I was looking for. From my first email inquiry, I knew that I was working with a professional dealership. The sales rep Steve Sepic was quick to reply and answer my questions without making me feel like I was a bother. Other times I have hated having to go test drive cars and hassle with price but my experience with Steve was fantastic. Vaughn Motorgroup’s pricing was competitive and their fees were very reasonable. The car is in great condition and they had the CarFax report ready for me to review. From the first test drive to completing the purchase, it was a great experience and I highly recommend you go see Steve to find your next car! Thank you Steve and Vaughn Motorgroup for all of your help! I will be back when it’s time to buy our teenager a car next year

I attempted to initiate contact with Vaughn Motorsport simply inquiring on if they had any open positions with their small organization. I was called by a salesmen who immediately was trying to get me to finance a vehicle. I attempted to tell him I have ASE certifications, and am very knowledgeable, he immediately told me they do not preform service, I then tried to tell him I was simply explaining my qualifications and that I would like use my professional skills to build a rapport and that I have other experience in automotive that would make me a candidate to be looked over but was rudely cutoff. I did not feel respected by the employee and did not have the impression this organization would ever be helpful enough do anything but take a customers money and run nevertheless help a potential candidate for employment.

Disappointed in My purchase experience with this company. They waited almost the maximum amount of time to pay off my trade in. When I purchased the the vehicle the visor clip was broken, I was told this was an easy fix, but it has been a hassle. I was also sold with the “ inspection soon light on” and I was told I could just go to the Audi dealership and they would turn it off, that was a lie. They informed me that they could only turn it off if I got a 150 dollar oil change, which was “done” before I bought the vehicle. I was also told it was inspected by” Audi” before I bought the vehicle. Which they said was a lie because they would not have let the car go with a light on. Over all I would not recommend ANYONE buy from these people, I nor any of my friends and or family will. Don’t fall into the trap.

My car was totaled and I had to quickly replace it. A friend recommended Vaughn Motor Group to me. Steve Sepic was my sales rep and was very knowledgeable. I told him what I was looking for and he directed me to several options in my price range. I found the perfect car that night and was driving it the next day! Normally I hate, hate buying cars but Steve made the entire process painless. The dealership has a beautiful selection of cars and all of the ones I sat in were in perfect condition, great place to go if you are looking for a used luxury car. UPDATE: Dec/2021 -I just purchased my 2nd car from Vaughn Motor Group!! I told Steve what I was looking for and once again, he found the perfect car for me. It is absolutely beautiful and I could not be happier. I will never by a car from anywhere else!!

I can't say enough about the great service I received while purchasing my Lexus from Steve at Vaughn Motors. I called around 9:15 a.m. and asked if the car was still available and what the out-the-door price would be. I arrived at Vaughn at 11:30, took a test drive, purchased the car and was out of there at 12:45. Steve told me the car had a new set of Michelin tires put on yesterday to meet the company's standards. In addition, he filled the tank with gas, agreed to order a new keypad for me and even helped me across three lanes of Jacksonville traffic to make a left turn. You can't beat Steve's efficient work ethic and sales reputation. The showroom is immaculate, and the manager Dan King is personable and efficient as well. You can't go wrong with this dealership.

I made a recent online purchase of a 2015 Jeep Grand Cherokee. The mileage was low and the price competitive with today's market. Steve was the salesman I worked with and I found him to be easy to communicate with and understanding of my initial concerns regarding a long distance purchase for a vehicle site unseen. He took time to answer all my questions regarding the vehicle. Once my deal was finalized and paperwork completed, Steve arranged for delivery of the vehicle. I found the overall process easy, straightforward and an efficient way to purchase the vehicle I desired within my price range. Thanks to Steve for providing excellent customer service during the process. He went the extra mile to ensure I was a satisfied customer.

My husband and I have purchased many cars over the years and this experience was the best one we've ever had. Steve Sepic was awesome! He listened to what we wanted and pointed us in the right direction and he found the perfect car for us! We got a fair trade-in allowance for our car and he went out of his way to make sure we were completely satisfied. I DID NOT miss the usual hours of haggling and having to deal with a separate finance person who wants to throw so many things at you that you end up paying just what they wanted anyway. You'll find Steve is low key, very knowledgeable and just a genuinely nice person. You can absolutely buy with confidence at Vaughn Motor Group!

Bought a BMW 435I from them several months ago. They presented a clean car fax but as we have had it a few months something dropped from under it. Well low and behold it was bottomed out somewhere and had a leak in the transmission pan. It also had extensive damage and the bumper had been messed with and repainted. It cost us 3200 dollars in repairs. Beware that a clean carfax only means that any type of damage did not go through insurance. I should give them one star but we love the car and was told it was a great car. But this was not disclosed to us when we bought it. Did they know? Good question I would think they would lift the car and look under it.

I recently bought a car at Vaughn and had a good experience. I worked with Steve Sepic and he worked hard to make sure the car was ready when I needed to pick it up. I did find a couple of maintenance issues that were missed in the car preparation, and Steve made sure that the issues were resolved. I was on a hectic schedule and Steve and Dan made sure the sale was accurate and quick. I felt they treated me fairly and were straight forward in dealing with me as a first time buyer at their dealership. I would buy a car from Vaughn again and would recommend them to my friends. Fair price and they made sure the car was right when I was ready to pick it up.

Raúl at Vaughn Motorgroup made my recent Corvette purchase a very memorable and pleasant experience! His customer service was top-notch, and was dedicated to finding the perfect fit for my dream car. From the beginning, Raúl knew that my purchase would be out of state. He ensured me that I was in good hands and went above and beyond to earn my business. He was quickly available when needed, very knowledgable, and executed the sale seamlessly...confidently handling the necessary steps and solidifying shipping arrangements for this purchase (like a boss!). I am beyond happy with my new Corvette and would definitely purchase from Vaughn Motorgroup again!

I wasn't familiar with Vaughn Motorgroup on San Jose Blvd. but had admired a white Lexus 350 out front for days. I was with my husband one day and we stopped in just to look. We were greeted by salesman Steve and he made us feel welcome and not regretting we had stopped. After looking at the Lexus it was in beautiful condition and very low milage. We decided to drive it and fell in love with it. Steve made our trade in and buying experience very easy. I would recommend Vaughn Motorgroup to anyone looking for an older car that is like brand new. Great experience and ask for Steve you will be impressed with his knowledge of cars. Sharon and David

Thanks Steve Sepic for making our car buying experience so easy. You were such a pleasure to work with and made the paperwork process such a breeze. Once my deal was finalized and paperwork was complete, Steve arranged for delivery of the vehicle which we got within 4 days. I found overall the process was so easy, straightforward and an efficient way to purchase the vehicle I desired within my price range. Steve found the exact car we were looking for with our requested options and price target. I would definitely recommend Steve and would do purchases with Vaughn Motorgroup again in the future. Highly recommended.

Steve Sepic provided excellent service and I was able to get a fair trade in value and a great price for my new car! I had been to 3 other dealers prior to Vaughn Motorgroup, 2 in Jax and 1 in Orlando. Two of those three dealers had salesmen who were very pushy, condescending, and overall unreasonable. I experienced none of this at Vaughn Motorgroup. I told Steve and Dan King what I wanted and after some negotiation I was able to get a good deal with little push back. I used my pre-approved loan with my credit union and was in and out in about 2 hours. I highly recommend them when purchasing your next vehicle!

Amazing experience. Dan was the best during my car buying process. I was able to come in and test drive a car I was considering purchasing. All of the cars in the facility were clearly loved by their previous owners, but the one I bought was in immaculate condition. Dan showed me the car facts and proved my 2012 car had been owned by 1 person-- and she maintained like it was brand new for years. Dan gave me a fair price for the car I bought. He was straightforward, kind, and had the most upbeat personality. I will be bringing my car back for regular maintenance.

We had a wonderful experience at Vaughn Automotive. After searching for a deal on a used vehicle for over a month, we found that Vaughn gave us fantastic customer service and a good price. Steve Sepic was our salesmen and he provided exceptional service. He is incredibly knowledgable about all kinds of cars and easy to work with. At no point did I feel the uncomfortable feeling I have often experienced at other dealerships. I get the sense that Steve really cares about his customers and I will be recommending him to friends and family.

After missing out on a car that I was considering, I figured that would be the last I would hear from Vaughn Motor Group. A few days later, I was surprised when contacted by Steve Sepic, who had located another car meeting my criteria. Within the week, the deal was done and the car was shipped to Jacksonville from the northeast. I couldn't be more pleased. A ten year old car in almost showroom condition. I will definitely seek out Steve and Vaughn Motorgroup for any future needs for a great used vehicle.

The moment my husband laid eyes on this car he JUST HAD TO HAVE IT! John was our sales guy & he was awesome! He was always just straight up & honest and never fed us any BS! We did the paperwork on a Saturday afternoon and took the car home on Monday with a wonderful interest rate! Vaughn Motorgroup is the place to go if you are looking for vintage, classic, luxury or even a sports car! They are the go to people & when I'm ready to trade my current vehicle in I'll be going back to get my dream Jeep! :)

Steve was my A salesman I went there looking for a specific vehicle however it was just sold. Steve was able to get me into something a lot better and got me an awesome deal. It came with a complete car fax he knew the vehicle inside and out and also knew the previous owner. I had been to 10+ other dealerships and at Vaughn I was treated truly awesome and it definitely made my car buying experience great. Would definitely recommend to any of my friends or family members Vaughn motors.

My husband and I recently purchased a Acura RDX, and are very impressed with the Excellent Customer Service, and knowledgeable Sales personnel which is Mr. Steve Sepic, and Mr. Dan King, they both answered all our questions, and assisted on how to use certain features on the vehicle. Best experience ever I applaud hands down this dealership: Vaughn Motor Group They have a beautiful fleet of vehicles - it's a must see. Thank you Best Regards, Isabelita and Robert Bierbaum

Recently purchased a car from this dealership. Had absolutely amazing customer service in comparison to many other dealerships that I’ve visited in the past half a year. All my concerns about the car were addressed to my satisfaction. They were able to accommodate my work schedule and keep car on the lot for couple more days longer. I strongly recommend this place. My sales person was Steve. Thank you so much for my dream car and amazing service. I would come here again!

We bought our 16 year old daughter her first car from Steve Sepic at Vaughn Motorgroup back in June, 2019 and loved. She was recently in a car accident and while she was not badly injured, the car was totaled. It was such a blessing knowing that I could call Steve and tell him what we were looking for in a replacement car and totally trust that he would find a great car for a great price for us! We are so thankful for him and the service we receive at Vaughn Motorgroup!

SHOULD HAVE ZERO STARS!!!!! DON’T BOTHER UNLESS THEIR CAR BUYER IS FIRED LIKE HE DESERVES. The purchasing manager shouldn’t be allowed around people. His customer service is beyond atrocious - I’ve never experienced anyone so rude & off-putting. I sincerely don’t understand how anyone like this was hired for this position. Unfortunate, because the sales guy seemed great. But the psycho ruins any possibility of a positive experience. I know I’ll NEVER GO BACK!!

My husband and I purchased a 2003 Ford Thunderbird from Steve . We had been looking for one in mint condition for months. We saw one he had on their website and called him. He told us the car was showroom new in every way. We live in Tennessee and we bought the car and he had it delivered to our driveway. The car looks and drives just like Steve said, showroom new. If you are looking for a nice used car, we highly recommend Steve at Vaughn Motorgroup!!

I highly recommend these guys if you a re looking for fast honest great price and quality cars. I traveled from south Georgia to visit them as they had the car I wanted at a great price. I dealt with Steve Sepic who was fabulous he answered all my questions quickly and agreed a deal on price I liked. In and out of showroom within an hour all signed and drove away. 5 star people 5 star service if your looking for a car then this is the place to do it.

If I could sum up my buying experience in one word it would be "awesome". Steve Sepic exceeded my expectations in the purchase of my 5 Series BMW. He was knowledgeable, professional and never left me feeling pressured to buy the car. He even provided me with a referral on a company for future service needs. Without asking, he even ordered new floor mats for me. I would gladly refer anyone to Steve for future car buying needs. Thank you, Steve.

I had a wonderful car buying experience at VMG and a large part of it is due to Steve Sepic. Steve is very knowledgeable and cares about getting you into your dream car. I live 5 hours away and Steve made the process very easy so that when I got to the dealership everything was ready and I could get back on the road. He even called me to follow up the next day to make sure I made it back home safely and all was well with the car. Love my car!

Vaughn Motorgroup exceeded my expectations and truly made my car buying process a breeze! Steve sold me my car and was super patient as I wanted a needle in a haystack SUV. He found it! Answered every question big and small. Through transport and delivery always updated me and reassured me of everything. Made sure my car was above and beyond serviced and clean! Highly recommend Vaughn Motorgroup and ask for Steve! Tell him Nina sent you.

We totaled our car about 2 weeks ago. As everyone knows, car shopping can be a daunting and stressful experience. However, Steve Epic made our experience seamless and enjoyable. He mentioned fees dealers try to charge to let us know that’s not what this dealership does. He was transparent about the “out the door cost” and provided a discount as well. We were in and out in less than hour!!! We’ll definitely go back in the future.

I recently bought my car from Steve at Vaughn Motorgroup. I was in a car accident in January and my car was totaled. I knew exactly what I wanted for my replacement vehicle and Steve and everyone at Vaughn went above and beyond to find me my perfect car at the exact price point I needed. He has also been so communicative throughout the entire process, answering all of my questions, big or small. Very happy with my experience!

I have purchased a total of 14 cars in my lifetime. Never! And I mean never have I had such an experience like I did today. Looked at car last week, Went back today and total time in this fabulous dealership was 1 hour and 1/2. Drive out in tears! Treated like a Queen!! Thank you Vaughn Motorgroup for everything! I think I won’t call Steve Sepic a car salesman anymore! He is a Dream maker!

The worst ever! Make sure you all do thorough background researches on their salesmans! Their ex-salesman kept my deposit, I made on a vehicle, then disappeared in 2017. I NEVER recovered my deposit, and Vaughn Motorgroup made very little effort to reimburse me. I'll never forget this horrific experience! Run while you can! This complaint was filed with consumer Affairs. ~Concerned Citizen

This was the best car buying expeeience I have ever had. I saw an ad in Auto Trader and called to find out more. I worked with Steve, who was extremely knowledgeable about the Mercedes GLK on his lot. Within a matter of hours I had purchased the car and Steve had made arrangements to deliver it to my home 3 hours away. The vehicle is exactly as Steve described and I couldn't be happier.

Just bought a genesis g80. Highly satisfied all around with excellent upkeep. Highly recommend purchasing your next vehicle from this dealership. The G80 is really a piece of work. Ask for Tony... great guy very enthusiastic and outgoing about his line of work. Im glad i could make this purchase with Tony and i honestly couldnt ask for a better vehicle. Like Tony said "its P"

Was looking for a hard-to-find vehicle and Steve S. was not only able to locate the car I was looking for but, it was in every way, in the condition in which he described it to be. I drove 6 hours to make the purchase and was back on the road in less than 2 hours. Communication was consistent throughout the search process. I would highly recommend Vaughn Motorgroup and Steve!

All I can say is wow! What a great bunch of guys. I dealt with Tony and he was straight up honest fair and willing to help me with anything. These guys got me in and out because I don't like messing around sold me one of my dream cars. They also gave me top dollar for my trade $2,500 higher than anyone else. I will do business with them again.Thank you guys.

I told Steve exactly what I was looking for in an SUV, and he was able to find it for me. I bought my Infinity QX60 three days ago and so far, I love it. The car was in great condition -- outside and inside. I bought my last car (an ES 330) from Vaughn's and it lasted me 10 years with very few issues, so I hope to have the same experience with my Infinity.

We had a great experience here. They gave us a fair value for our trade in and great price on the new car. Their indoor showroom is fantastic! Lots of showroom quality cars and trucks with low miles. Tony and Dan were great to work with. They are very professional people. Skip the normal BS and come see what it's like to be treated like a VIP customer.

Just had an awesome experience buying a car from Steve at Vaughn Motorgroup. Their cars are priced great and if you are looking for a 2 year old luxury vehicle their inventory can't be beat. But best of all is the sales process. Easiest car I've ever purchased. No high pressure, just great salesmanship and the paperwork was a breeze. Highly recommend!!

Mr. Steve was definitely the best! he made sure that I was taken care of since the day that I entered into the dealership! I will definitely be referring other people here, all of his colleagues were awesome as well. If your ever in the area and shopping for cars, be sure to go to Vaughn Motorgroup and ask for Mr. Steve! By the way- I love my car :-)

What a great atmosphere at this dealership! Not only did they have a great selection of vehicles to choose from in the showroom but also the customer service was outstanding! If your looking for a great deal on a pristine used car go to Vaughn Motorgroup and see Steven Sepic in sales department for a pleasant, no pressure experience you won’t regret!

Great experience!! I was offered coffee and water upon my arrival ! I felt like the most important person in the building ! Phone calls, email responses and service outside the office were very efficient! Frank Schultz went above and beyond to help me find my dream vehicle ! I’ll be using Vaughn Motor Group for all my future vehicle purchases!!

I called an inquired about an older used Honda and Steve gave me the full run down on the previous owner, the condition of the vehicle etc. He was honest and sincere about the car (which is in great condition for a 2004). I ended up buying the car, Steve was a great help and the transaction was very smooth. Very happy with my experience!

Amazingly comfortable establishment to shop for a car. Staff was very knowledgeable and attentive to our needs. We found the car on their website and Vaughn's flawless communication followed through to a great purchase for my wife and I. We couldn't be happier. I'm buying another car soon and this is the first place I will look. 5 stars.

Steve Sepic was great to work with. He was extremely professional and very informative. My transaction could not have gone any smoother. It was a pleasure to see someone actually deliver on what they represented to me over the phone. I would definitely recommend Steve and would do business with Vaughn Motorgroup again in the future.

As much as I hated trading my car - it needed to be done. I had in mind a red Lexus and had done quite a bit of searching. Low and behold, my husband saw THE car and it was right down the street at Vaughn Motorgroup. Steve Sepic was the salesman extraordinaire. He made a typically difficult process smooth and easy! Great experience!

Vaughn Motorgroup was amazing. I have never been treated better at a dealership. Steve Sepic made me feel comfortable from the second I met him. He walked me through the whole process until the deal was done! I recommend Vaughn Motorgroup to anyone looking for a vehicle and looking to be treated with respect not as a dollar sign.

Originally had a few questions about this dealer, but they have since totally addressed all my concerns and exceeded my expectations. It’s nice to know you’re supporting local business while shopping as well. Great quality vehicle at a good price, they paid me exactly what I wanted for my car, and it was a quick clear process.

Did not honor our deal! Put in a written offer that was not agreed by manager. Increased price after written agreement submitted with check. I would strongly suggest another dealership with a better reputation. There are a lot of choices in Jax. Find someplace else to buy a vehicle. Honoring customers is not Vaughn's priority.

I walked in and was immediately greeted by a wonderful salesman by the name of Frank, he was professional, respectful and caring. I knew right away that I was in the right place, I love my new car, the experience and the dealership. Frank, you are simply the best! Buy your next car at Vaughmotor group, you'll be glad you did!

I purchased my most recent vehicle from Vaughn Auto and had one of the best experiences you could have. Steve Sepic was my dealer and I can’t recommend him enough if you’re in the market for your next vehicle. They paid me top dollar for my trade in as well. Thanks again guys for such a smooth and pleasant transaction!

Best car buying experience ever! The showroom is beautiful. The people are professional and friendly. I could not be happier with my new car!! Thank you, Steve! The next time I am in the market for another car, I will start at Vaughn Motorgroup and I will recommend them to anyone I know is looking for a new car.

I just wanted to share what a great experience I had with Steve and all the team that Works at Vaughn Motorgroup. Steve answered all the questions I had and was able to get me what I was looking for at a great price. If your in the mandarin area and your looking for a vehicle don’t hesitate to go check them out!

Raul made buying my first car a very quick and easy process. It was a very professional atmosphere, and the staff were very friendly. I was kept updated with pictures of the car throughout the process. Overall the experience was very pleasant and offered a wide array of high quality vehicles to choose from.

I had a very good buying experience here. Steve was really on point. As soon as he knew what I was looking for he started searching for it. They have a nice selection of some really beautiful cars. If you are looking for a stand out vehicle you should stop in at take a look. I'm certainly glad I did.

Steve did a great job helping my wife and I find the perfect vehicle for our family! He even went out of his way to bring it by our house so I could test drive it. He has continued to provide excellent service after the sale and we would highly recommend him if you are in the market to buy!

I’m glad I took the time to check into a car I had seen at Vaughn. It turned out to be just what I was looking for. Tony Smith, salesman, worked through the process and was a big help. Check into Vaughn next time you’re in the market for a car. You’ll be pleasantly surprised.

Steve Sepic was great to talk to and took the time to ensure an excellent purchasing experience. Highly knowledgeable-- and on point with his information. Pleased to recommend Steve and Vaughn Motorgroup very highly and without reservation. Top-drawer operation.

I needed a new car my old car just wasn’t cutting it! Steve from vaughn motorgroup really was great and very helpful. He got me into a beautiful car and at the price I could afford. I am definitely recommending everyone I know to him/ vaughn ! Thank you Steve

Steve did an amazing job innhelping me purchase my car from making sure I sent correct paperwork to him making sure it was shipped! He went out of his way to make sure things were tip top shape for me i would recommend ANYONE tonuse this dealership and Steve

Steve handled our transaction from the other coast of Florida and did a great job of showing me the good and the few minor things on the car so I could make an educated purchase from afar. Shipping was quick and follow up was always timely. Thank you!

We've tried 3 times to buy a car here and ended up buying all three cars from others. The dealership looks nice and professional but they use very "old school" used car sales tactics that are quite distasteful. I'd recommended you look elsewhere!!

Vaughn Motor Group " Steve Sepic" Bought an excellent used Hyundai Genesis Coupe. Great Deal, EXCELENT service and easy professional buying experience. They arranged the delivery destination as well. One of the BEST car buying EXPERIANCE in years.

I have never had an entirely pleasant and relaxing car purchase in my life. Everything worked out exactly as I imagined the first time! Tony Smith was the best, it felt just like I was having coffee with a friend and I walked out with a dream car.

Tony was exceptional. He was knowledgeable and I never felt pressure to purchase a car from him or Vaughn. I got a great deal on the car that I had been looking for. The showroom is immaculate and the entire staff is professional and friendly.

If you are in the market for specialty cars, check out Vaughn Motorgroup. My wife wanted a pristine red Ford Thunderbird convertible with red and black interior. Steve located one with 25,000 miles in mint condition inside and out! The car

I just bought this 2008 corvette form Vaughn Motor Group and was very satisfied with the experience I had during the whole buying process. I worked with Steve and Dan they made me feel very relaxed answering all my questions explaining all

I have never dealt with such unprofessional and poor customer service skills as the salesperson I met at Vaugh's motors. The salesman was horrible and the general manager was worse. The car I purchased "maintenance reqired" light came on

I searched the entire market from east to west of the continental US automarket for a z4 that fit my budget and they had the only one in stock . This is the third car I have bought from Dan and team and can say it is always a pleasure to

What can I say from beginning to end Steve made our car buying experience awesome. He was patient, knowledgeable and gave us a great deal on our trade and we love our new car !! Vaughn breaks the mold for car dealerships. A+ experience.

I bought a car from them recently. Although there were a few awkward moments, the experience was OK. For me buying cars is always a bit problematic though. The staff was generally pleasant and the showroom was clean and well appointed.

Pete Daley is not a Customer of Vaughn Motor group and has never purchased a car from us. This feedback is slander and not appropriate here. I Steve Sepic am a employee at Vaughn Motor group and have excellent customer service reviews.

Mr Sepic (the thief Steve) is giving money away to get these good reviews. I would not take the money. Have you noticed that every review states his name, that does not happen. Steve sold me a mercedes, I called the old owner and have

Steve was my salesman, more like my sales expert.He made my purchase a pleasure. Steve knew exactly what I was looking for and was very knowledgeable on every car I looked at Thumbs up to Steve. I will recommend Vaughn Motor for sure.

Steve Sepic did an excellent job handling our car purchase. He came through on his promises and made the buying experience easy and enjoyable. I would definitely use Vaughn Motors for other vehicle purchases. We have a wonderful car.

We had a great experience at Vaughn Motorgroup. Steve was awesome. We found the car on their website and it didn't disappoint when we drove 2 hours to see it. Bought it on the spot. One of the best car buying experiences we've had.

Wanted to but a '98 Blazer with only 2 issues they advertised (needs trans flush & ac charge). Only to learn that speedometer, cruise, fuel gauge, oil was low and windshield was broken during test drive.... So I talked them down

I really appreciated working with Raul remotely on a car listed at Vaughn. Raul was very responsive and helpful with providing all of the requested pictures/videos to make the process as easy as possible. Highly recommend.

Steve was very helpful and he worked with me to help me get my nissian Altima that i wanted. So nice and no pressure i think we need more of that in car buying. So thank you for getting my car without pressure

I had a great experience with Steve at Vaughn. The car was exactly as he described the price was fair and service after the sale is exceptional. I could not have asked for a better car buying experience.

Steve was outstanding!!!! I did all the transactions over the phone, with him sending me pictures he is a man of his word with no BS or hassle. Car was immaculate with great customer service.

Thanks Steve for making the our car buying experience the best we could have hoped for! Marlene is in love with her BMW Convertible. We will suggest you to anyone looking for a vehicle!

Mr. Smith is the real deal!!! I came, I saw, I test drove and I kept the car. Best dealer experience ever. I have my eye on two more cars there. I am definitely a fan.

Steve was amazing! He went out of his way to make sure my car buying experience was easy and stress free. I got an amazing deal on my car and I couldn't be happier.

Raul was phenomenal in helping me pickup my 2018 wrangler. Process was painless and the entire staff was very welcoming. 5 stars. Will buy from them again.

This was a smooth transaction and I really appreciate the advice and help proved by Steve our sales persona at Vaughn Motorgroup. Thank you so much!

Excellent service and sales experience! Steve was awesome and professional. We bought two cars from him. We will return again! Thanks Vaughn!

This is the cleanest dealer I have been to. Cars are also in outstanding shape. Their inventory is limited, but their cars are well selected.