DO NOT BUY A PRODUCT OR EXTENDED WARRANTY FROM THIS PLACE. IT WILL TAKE MONTHS TO GET YOUR STUFF FIXED IF AT ALL!! I bought a Garmin epix 2 watch in June of last year. It was a pretty expensive purchase so I got the extended warranty with it. In August I noticed that the watch had a line down the LED screen so I brought it into visions for the warranty. I showed them the issue, they agreed that it was a manufacturer defect. I asked how long it would take to fix and with out even skipping a beat the worker told me "oh it will be about a month". Immediately I knew this wasn't acceptable so I vocalize my disapproval, but left it with them anyway. Hoping it would be quicker. Thinking to my self What was the point of even buying the "extend warranty?" Now I just got a call 1 month later asking me if I could bring my charger in so they could charge my watch to see if he can recreate the issue. So, it sat with them for the last month and they haven't even looked at it!!!! I would really like to know if this is thier policy. It's a good thing I didn't buy a TV. Imagine spending money on a television that sits in the repair shop for 2 months. Imagine investing that money and they tell you "well read a book for the next couple months". This is the worst customer service I have ever encountered and at the point where I'm pretty sure I WILL NEVER BUY ANITHER PRODUCT FROM VISIONS. Upon reading more reviews it seems like it is thier policy. Once you walk out that door after purchase they don't care anymore about the customer. Almost every negative review has been on ordering products or getting them covered under warranty.

5 year warranty - what a rip off. April 19th, 2018 we purchased a TV and Christian White sold us a 5 yr. warranty program for $159.99. If the TV did not need any service or repairs, Mr. White said that $159.99 credit would be given in his store. The warranty information was attached to the receipt. As we did not use the warranty in the five year period, April 19th 2023 I telephoned Visions and inquired about the warranty program and was told I had to wait a further month. May 23rd we attended the Regent Ave. store and presented the warranty papers and receipt. I was told that I would have to apply on the internet for a store credit which Mr. White did for us while we were in the store. He said it would take about a week for the credit to come through and then we could take the paperwork to the store for our credit. 10 days later we filled out the necessary paperwork and received a reply June 12th/23. The warranty credit said we had to spend $319.99 or more to which our warranty credit would then be applied. I have read every word of the warranty information and the receipt and no where have I found it mentioned that we would have to spend more than $319.99 or more to receive the warranty credit of $159.99 I phoned Visions today and confirmed that this was not a misprint. None of this was explained to us when we purchased this extended warranty.

I don't even know where to start with this. I went and spent almost $600 to get the new sony headphones. They don't ship to house so i ordered them in the store to have them shipped to store and i would go pick them up. I dealt with the assistant manager and was told I'd have the headphones in 5-10 days. it has now been 5 weeks and i still don't have the headphones or any update on when they are coming. I have called the store multiple times in this past month looking for any sort of update and every time i have been told they will reach out to their supplier and get back to me... every single time they didn't get back to me and when i would call for an update they would say they don't know. Incredibly unhelpful and a little bit rude.. they would often hang up the phone before i had even finished saying thank you and made me feel like i was being a burden for looking for updates. I have tried to give them the benefit of the doubt and wait it out but at this point i could have ordered the headphones from any other website and got them 5 times before i have received these. It's been super clear to me that they just don't care enough to help out and when i suggested if a refund could be an option they seemed almost eager to do it and be done dealing with this... i'm incredibly disappointed.

I bought a new command start system for my car in September of 2020 from the Visions location on Regent. For the first couple months everything worked fine - after that I've had nothing but problems and Visions has been 0 help for me. I've tried phoning and was told to either phone back or my countless emails had NO ONE reach back. I've had to replace battery after battery and customer service can't provide any other solution. The command start had stopped working entirely around November of 2021 in which I had tried repeatedly to reach Aaron, the manager of this location. It wasn't until I got a hold of somebody higher up that Aaron had decided to finally reach out. When I phoned Aaron back I was told that he had already spoken to me -this is untrue. He said he had already spoken to me and ordered a new part in (again, still in November 2021) for me - still untrue, this is literally the first time I had made contact with him. Since that phone call, I have not heard ANYTHING back, it has been 5 months and counting now. No phone call, no email to even let me know there's a delay or what ever is going on. At this point, id rather have a refund because the products you sell and the way the store is handled is absolute garbage.

I don't have a vehicle so I went here with a male friend that drove me to replace/upgrade a gaming laptop. Also ensure that I didn't get upgraded higher than I actually needed to be since I knew a basic idea of what I needed but I'm not a full on tech expert, and have social anxiety, having a male safety net was nice. The staff acknowledged my male friend and only asked him questions, my friend would turn and talk to me and I would answer on what I was interested in... Even when he tried to upsell a bundle he walked us over to a display and hilariously stood in front of me with his back to me showing products to my male friend as I stood behind him rolling my eyes. At the register I was standing in front of the register with my wallet in hand, he asked my friend behind me if he had a number on file, he seemed genuinely confused when I gave my number and a female name popped up on screen. When we left my friend said to me "that whole encounter was SO uncomfortable" I laughed and said "because a female gamer doesn't actually exist!" Sorry I left the kitchen where I need to make a sandwich... back to the 1920's I go!!

I'd like to give Victoria, the cell phone department manager at the Regent ave Visions 5 HUGE stars. We are above and beyond thrilled with her great service, and tons of patience. I came in close to store closing time with my 3 young children (1year old, 5, and 11.) And my wife to get a new cell phone for my wife. Victoria did some research into my existing plan for me, and actually helped me get a better phone as well, with a cheaper plan that has way better options! We also ended up getting a really good deal and plan on 2 tablets for my oldest boys, and a Samsung smart watch for myself.... She took the time to answer every single question, called all the people she needed to to make this work for us, and even made sure to answer my kids question and listen to their stories. She stayed in quite a bit past quitting time to make sure all our T's were crossed, and didn't seem to be bothered. Victoria is a great asset to Visions, and I HIGHLY recommend anyone in need to go see her! You won't regret it. Thank you Winnipeg, Regent Visions, and Victoria. Darrell

I have many positive experiences with Aaron at this location. He is very knowledgeable and pleasant to deal with. He was happy to answer my many questions and did not just sell me on something and leave me. He made sure my entire experience was positive till I left the store. On my last visit, I mentioned to Aaron that I may be interested in a new cell phone. He immediately had Victoria assist me as he stated that she was the most knowledgeable person to speak on the subject. Victoria was fabulous. She knew all the BELL plans and iPhone and Samsung sale prices off the top of her head. She not only sold me on a new phone with a great deal, but we got a second new cell for our Son. I would highly recommend anyone to go see Victoria for a phone on any service provider.

If you are looking for the best deals and the best sales rep, go see Christian White at Visions on Regent. I went in to the store in early February and Christian was there to greet me, he wasn't pushy, he wasn't trying to upsell me, he was genuine, informed, and knew everything there was to know about the TV's and Sound bars that I was looking for. He help me make an informed decision, pointed out the pros and cons of the different brands and tech and worked out an unreal deal for me that no other store in Winnipeg could touch. I bought the TV and Sound bar on the spot. If you want the best deal and want to work with a great sales person who knows how to keep customers happy then go to Visions on Regent and ask for Christian. TWO THUMBS UP!

Duped me into buying a monitor for $600 claiming it would be 4K and 120 FPS with the Series X. Monitor cannot be set to 4K and 120 FPS at the same time, so I basically wasted my money. Monitor also needs to be constantly turned off/on whenever I return to the Xbox home screen because I am left with a black screen. I am also still owed money from unused warranty on a television I bought 10 years ago. Not sure why this wasn't added to my purchase like the company promises. BUYER BEWARE; they will lie about a product to make commission and will claim, "you can reuse unused warranty" which is a total scam.

READ THIS!!! I had bad experience with store manager Tyler. Thank god he is not there anymore. New store manager Marshal helped me with my warranty replacement and also gave me huge discount on new TV. So if you guys also had bad experience, I suggest give this store another try. staff is changed and they are very helpful. Marshal is great, I saw his employee taking off early and Marshal was cool with it. I like employers who keep their employee happy. Instead of calling another employee, he did all the work. Great and kind leader. Definitely going back to store in future for sound system.

Manager treated his staff VERY poorly. The person who was helping us seemed like they were still in training and just needed some help (I understand so if they are learning I don’t mind waiting), so when they asked for help the manger spoke in a rude/negative tone towards them. I was about to cancel my purchase from how rude the managers seemed but I didn’t want to get the person helping us in trouble. So I would NOT recommend going here! Go to the Visions off of St James. The manger there can handle the pressure of being a manager and treats his staff with respect.

Went to visions to purchase a DJI drone because they had it in stock. The first guy showed me where they were and walked away. Waited for a few minutes for someone to help me. Then waited at the counter. A couple of employees looked at me and didn't acknowledge I was even there. Opened up Amazon and ordered a DJI drone while standing there looking at the 1 they had. Had my amazon order delivered to my door 3 days later. Where has the customer service gone? Business ask customers to shop local but when nobody wants to help you, what are customers supposed to do.

1 guy in the back of the store super helpful in an experience of mine. However, typically not very helpful especially when they do not even approach me or the 1 time I was bellowed at asking if I needed help from across the store. Went in today planning to make a purchase. Those I could identify as workers just looked at me. Nothing said and no worker was able to be found in the entertainment area. Made me wonder why this is. Customer service seems to be non-existence in many establishments and this is a shame. Do not plan to purchase anything at this location.

Was interested in a new phone and saw Visions was having a sale on Samsung. Called to see if they had a particular model in stock and spoke with Victoria Smith. She sounded just as excited as I was to hear what they had to offer me. She even called me back to let me know the particular model I had my heart set on was available only in Regina. The last one in Canadian Visions. Drove there the same day to complete the transaction and she was wonderful. Very patient with her explanations. First time with Bell so I was a little nervous, but so far, so good!

I've had several excellent buying experiences, especially with the managers. Aaron is fantastic to deal with; he treats all of his customers like gold. Marshall is a wealth of knowledge and can not only rattle off the specs to almost anything in the store, but he explains what they mean to help you make an informed buying decision. Most of the sales staff have great product knowledge and can usually work out some pretty awesome deals.Even the installers, like Darcy, are willing to use their experience and expertise to help you make the best choice.

I have never felt more welcomed into a store than I felt at visions. The person who was of the outmost help was Daniel, he was very knowledgeable of the product he was selling, and did not mind explaining to me all the benefits of different car audio systems. He was very kind and set me up to an amazing deal that I would have not gotten anywhere else. Now my 2004 Subaru WRX STi looks and SOUNDS heavenly. I will definitely be coming to this store and especially to Daniel, who is a very intelligent and efficient salesman.

Had an amazing experience yesterday at Visions on Regent. Super great deal, we walked in to buy a tv and left with so much more. We needed a new cell phone plan and from that recieved a gift card for the black friday sale. Very unexpected but we ended up spending less than we though, which is always great. Thank you so much to Victoria Smith for showing me the better deal and different options. I highly recommend you ask for her when shopping there. She is great and very knowledgeable. Thank you so much Victoria.

Had a small Issue at first then spoke with the manager Arron and he along with Rahul went above and way beyond to help me out. I made a purchase of a car media player to outfit into a camper. They listened to what I was saying and got me exactly what i needed and gave me great advice to help with my unique install application project. Will for sure go back for the following pieces that will be needed and also to upgrade my truck system. Thanks guy for working so hard on this for me!

Victoria and the staff are just amazing. I had a particular unique problem and Victoria helped me the whole way through on Boxing Day (under pressure). Also the gentleman who sold me a tv a month earlier and the other gentleman who helped me load/ secure it into my truck were amazing. Myself coming from 20 years of sales and service was amazed of the professionalism and care provided. It’s a rarity these days to come by but Victoria and the other two are 5 star employees.

Great experience right from moment walking in. Greeted by friendly staff and directed to appropriate person/people. Chris was very helpful getting me the right car audio system and Darci was wonderful to deal with for the installation. It was completed in timely manner (much faster than expected). Very happy with the system and must say it was an extremely pleasant experience all around!!! It would be nice if all companies had such fabulous customer service. Thank you.

Absolute worst electronics store. They do not have literally any TVs and I mean any unless you want to purchase a 4000 dollar 32” (over exaggerating Ofcourse) also I warn you now do not buy anything that needs to be shipped out and do not order anything online you will pay the express shipping just for them to forget about you for 2 weeks till you call them and then they fail to make it right and not even deliver your items and also not refund the express shipping.

We were at the Regent store on Oct 13th, 2022 looking for a stove, fridge & dishwasher. Jeremy C. assisted us and he was very helpful, which made it easy for us to select the brand and style of appliances that we need for our new place. Great service and better deals, worth to buy. We highly recommend this store, Visions Electronics. They have an awesome staff that are very friendly and knowledgeable of their products. We will definitely come back to this store.

We experienced the best customer service ever at this location! The salesman Jesse was incredibly helpful and knowledgeable! He took the time to answer our many questions, gave us the space to decide what to buy, and made us feel like old friends in just a few minutes! Absolutely perfect at his job, and we hope his management team notices the fantastic employee they have!!! Jesse is an amazing salesman, and we will definitely be repeat customers!!

I recently went the visions to upgrade my phone plan. For the past 6 years I have been lucky enough to have been helped by Victoria, She is the BEST. She goes above and beyond every single time to make my experience smooth and easy, I always leave extremely happy after seeing her . There’s no where else I’d rather go. I HIGHLY recommend going to see Victoria for all your cellular needs! I promise you won’t be disappointed. 10/10 customer service

I had a fantastic experience at Vision Electronic Shop, thanks to Jeremy's unparalleled product knowledge and commitment to customer satisfaction. Jeremy went above and beyond to help me find the right product, providing invaluable insights and guidance. His dedication to ensuring customers make informed decisions truly sets Vision Electronic Shop apart. I highly recommend Jeremy for his expertise and outstanding service!

Really bad service. Reserved a robot vacuum on 19th Nov, 2022. Was told I would get a call when the item arrives and that it usually takes 3 to 4 weeks. Called them back on the 22nd December (no update till then) to ask the status. The rep mentioned she could see the item had arrived as per the system but could not find the product. $675 dollars spent and no update on the product. Going to the store to cancel the order.

This was my first time dealing with Visions. Daniel was able to get answers for all my questions about the Thinkware cameras for my car and they where able to install it right away. I was very happy to wait at the store as they have comfortable seating and huge tvs to keep you entertained. I was also very surprised at the variety for products that they stock and the rewards program they offer. You can’t loose here.

Please pass on our most heartfelt gratitude to Victoria S. who has set us up with great cell phone deals for the past 8 +years! She takes all the time we need to explain and we feel like family when we see her :) She is excellent at what she does(honest, thorough with details, super knowledgeable).We've never had anyone else treat us better! Victoria is a keeper and is what brings us to your shop year after year!

Sam was THE BEST sales guy I've ever dealt with. Even though the store was crazy busy, he still made my mom and I a priority. He was patient with us and our million questions and gave us a really good deal on a phone. We came back here because we had great service last time when we bought a TV and if it's possible, had even better service this time around. Definitely recommend this store! :)

Went in looking to upgrade our phones and plans, and were promptly helped by Victoria. It was by far the best experience buying a phone and finding a new plan that I’ve had, she was very knowledgeable, and explained everything in a way that I could understand. I left feeling confident with my purchase, and will be seeing her again when our contract is up! We will recommend again and again.

Nice clean store as well as friendly service. I called & spoke to a salesperson (Manny) and had some questions about a 360 camera. He took the time to answer my questions & was knowledgeable about the product. I went down & bought the unit! I've purchased quite a few items from that store over the years. St. James is closer, but Regent has a much better vibe, so I go the extra mile!

I don't think we'll shop for electronics anywhere else. The staff were friendly and knowledgeable. Good selection. You can check stock ahead of time on their website. Our two week old TV kept needing to be reset so when we brought it back they were very accommodating and we had a new TV in no time and it is great. They also had the automatic two year warranty that didn't cost extra.

Was waiting to longtime for a soundbar at visions store in st James.”no fault of the store” because of shipping issues and supply….went to the regent store and was up sold a better soundbar by Samiur. He explained my room and equipment I already had and I think came out better. Im extremely happy he did and really appreciate the zero pressure service and honest knowledge. Great job.

RAHUL the installer Just had my car audio and 2 way remote starter installed to my truck and it looks fantastic!! He give all the option with no rush.. the installation was neatly done, put back everything as if nothing was done in my truck except obviously I got new touch screen on my dash and a new remote starter...I'm a happy customer and thanks to RAHUL!!!

This is the second television we have bought from visions. Both times we had excellent service and knowledgable sales people. Both times we were given plenty of time to make a decision without any hassle.Keith was terrific help and very patient with all our enquiries. We know we got the best deal as we checked Costco and Best Buy. Kudos to the store and especially the staff.

Marshall offered terrible customer service. He refused to help us with our phone plan as he was "uncomfortable" in changing ownership of a phone number (even after receving approval that it was possible from BellMTS). He also added that helping us would create "too much work" for him. Poor customer service and Marshall was condescending when I explained the situation.

Bought a OLED tv from Visions yesterday Manny was great he is very nice and knowledgeable, he answered all our questions. He had the TV all packaged and ready for us to pick up at the agreed time and he helped load it onto our truck. The whole experience from start to end was great if you are going to shop at Visions on Regent ask for Manny, he is a great salesperson

Watch out for their hidden conditions with the price protection. After contacting the store (originally 1 star review), the sales person reached out to clear up the confusion and honour the price protection. Kudos to them for correcting an issue within an hour of knowing about it during a busy holiday season. Christian was great to deal with looking for a TV.

Ordered a gaming monitor thru the phone that was on sale at the time. They said it would take a few weeks to get in. Didnt hear back so I phoned to get an update and they had nothing on file for it. No longer on sale anymore either. Guy on phone basically said "Nothing we can do." Not the first time Ive had a bad experience with this place. never going back.

Extended warranty is horrible, been waiting for over a month for a answer on repair or replacement and can’t get through to customer service as no one is available, phone hangs up after 10 min on hold , don’t waste your money at visions! By experience Other retailers provide repairs/replacement within a week or two and provide much better customer service.

Victoria Smith is an amazing person. Her level of knowledge is only exceeded by her level of customer care. You rarely ever feel the need to ask a question when she is helping you, because she provides simple, and profound knowledge. Her experience definitely shines through with her manner of customer service. Couldn't have asked for a better experience!

Ordered a gaming desk from them and was quoted 3 - 5 weeks. After waiting over a month we started calling each week and got zero information. 10 weeks later we finally get to pick it up in store and the thing looks like it came from a war zone. Not happy at all with how any of the staff treated us. Pics of package that was layed at our feet in the store.

Fantastic service every time with Christian. Going on 6 years now and still the best. When I need any kind of electronics, I always go see him first before anywhere else. He always manages to help me and hook me up with the best stuff available. I’ve always told my friends to go see him as well. Highly recommend the Regent store and talk to Christian!!

Great experience today at Visions on Regent. We were assisted by Dill and Sam as we looked for a new TV for my mom. We had specific requirements that needed to be met and they helped us find a product that worked for us but at a price that worked with our budget. Our experiences at this Visions location have always been positive. Highly recommend.

Have known the Manager Aaron for almost 15 years, he'll guide you in the direction you need to go with your purchase, won't oversell, and will listen to what your needs are. Don't waste your time going anywhere else for electronics, this place is a one stop shop. Big thanks to Marshall for helping the family out with new plans and cell phones!

I purchased an LG G3 from Christian White at the Regent store. It ended up being back ordered but Christian kept in contact with me regularly to let me know the progress. He even called me from his home with updates. His professionalism was very much appreciated and he will be my go to guy for future purchases. Thanks again Christian. Cheers.

I had the pleasure of dealing with the manager AARON CHODIRKER and his expertise, knowledge and helpfulness was absolutely the best I have ever experienced in 50 years. I see now why buying from those who know, is way better than just buying what is on sale in the flyer. He knew his stuff and helped me buy the right product for my home.

This was my first time ever in a Visions store. It's an older store but was clean and inviting. Staff is very friendly and they know their stuff. Austin recognized that another staff member could help me better and hooked me up with Manny. They were both super professional and exceptionally knowledgeable. 10/10 recommend this location!

A 5 star goes to Cameron. As soon as I walked in he asked me if I needed help. I said I was good and I’d let him know if I needed anything. After having to think 10x I left the store and came back to purchase an item. Cameron didn’t push or pressure me. Very friendly and awesome to deal with. I’ll be back to shop here again. Thank you.

Victoria helped us to get 6 phones during the hectic Black Friday week. Similar to last time when she helped us in 2020, she is so professional and always going the full mile to get customers the best deals possible. Will keep coming back time and time again for Victorias wonderful help and knowledge with purchasing phones and plans.

My experience with Rahul was awesome! Very knowledgeable in helping me meet my needs and show me the best way to use my purchase . He made sure I had everything I need for the installation and then installed it himself at my convenience. Really amazing sales and very personable service! 5 stars from a very happy customer …

Bought a new phone and switched plans with the help of Victoria. Outstanding assistance in all aspects including product knowledge, and patience helping an older technically ignorant individual. She went well beyond the typical retail experience, and I would highly recommend anyone looking for a new phone or plan to seek her out.

I had a fantastic experience when deciding and purchasing my item today! Victoria greeted me with a warm smile and gave me her full attention! She was extremely knowledgeable on the products that I was interested in and helped me with choosing what works best for me. It’s great knowing that I’ll be taken care of when I return.

We’ve been dealing with Christian for over a decade and he has consistently provided exceptional customer service. He has always made himself available and has a thorough understanding of product knowledge. We have referred him to many of our friends and family who were given the same excellent service we have experienced.

Had the pleasure of buying a tv from Daniel. With a specific tv in mind walking into the store, I was at the till ready to pay for it, he was still able to sell me on a better quality tv for a similar dollar value. Daniel has a wealth of knowledge and I’d recommend purchasing a tv from visions with his guidance. A+ buddy

The 5 star is for the excellent customer service I received by Victoria. She is so knowledgeable and very professional. I got a really good deal on a car remoter starter/installation. On a side note it will be nice if things in store were arranged properly that customers are not walking into or banging their feet against

Daniel in auto electronics was a huge help. Had an issue with remote starter and he troubleshooted the issue and came up with an efficient solution and had me up and running in under 30 minutes with an updated hardware installed . Knowledgeable, friendly and respected my time. Will send others to him and this Visions.

Went in with my wife to upgrade our phones, this is 3rd time over nine years Victoria Smith has helped us out. She is great in helping us pick out the plan we want and not trying to upsell us on stuff we do not need. Would highly recommend going to see her for anything from cell phones to home audio equipment to TVs.

Very cool store. Oleg, Andrey and Valeria are very good guys. For several hours in a row, everything was explained patiently and with understanding, since I arrived recently. And they gave me the best conditions. Now I have a phone, bonuses and a good mood. I'll come again. Thank you very much for your help, guys!!!

Marshall was an excellent source of information. He explained all the high tec stuff with the tvs and how they coordinated with soundbars. He never used any high pressure sales which was appreciated. I came back the next day and purchased a Samsung soundbar package and will be back to purchase a TV from him too.

I went to Visions on Regent as I required a cell phone for my daughter and a new plan for my family. I was assisted by Victoria who works in this area. Victoria was amazing to deal with and extremely helpful. My family couldn’t be more pleased with this experience and the customer service delivered by Victoria!

Awesome customer service always! I had called and spoke to Riley about a product I had bought that wasn't working properly and riley was very helpful and kind on the phone and advised I could bring the product back and they will exchange it for me! He took the time to make sure all my questions were answered!

I needed an upgrade on my phone and Victoria was so amazing to deal with. She was knowledgable about all the best options for me to go with and was extremely helpful. She explained everything so thoroughly and answered all the questions I had. Great customer service, best I've had in awhile, thanks Victoria!

I cannot say enough about the service that I received from Victoria. If you need a cell phone, go to her. You can know without a doubt she is looking out for what is best for you. How often do you hear a sales person tell you say “you do not need that phone, get this one and save yourself some money”?

Daniel at the auto parts area was great yesterday. Brought my car in because the remote starter stopped working. He asked some probing questions and within minutes thought he knew the cause. He was correct, and my car starter was fixed up within minutes. Friendly, helpful and smart! Thanks Daniel

Victoria at Visions Regent was super great to work with! She held us find some great deals for multiple family phones and was extremely patient with all of our questions. Information from all of our phones was transferred on site making it a seamless process. An excellent experience all around!

Went to visions looking for a tv and didn’t really know much about them. A sales rep by the name of Jeremy greeted me as soon as I went into the store. He was very knowledgeable and helpful! He found me a tv that was within the price range I wanted. 10/10 would recommend buying from him again.

I was looking for a pre made sub box for under my truck seat. No one in Winnipeg seemed to have it. Rahul had one for me and had my sub in the box and setup in under half an hour. Saved me alot of money for not needing to get a custom box. I will be a returning customer for all electronics

We met with Victoria Smith, we purchased two iPhone 13. She was so easy and pleasant to deal with. Walked us through the options available. She was very patient with our questions and was very clear in her answers. I would have no hesitation in recommending Victoria to any of our friends

Seriously just had the best customer service I might have ever had. Victoria is amazing!!! I usually dread getting a new phone, but Victoria made it fast, simple and pretty fun! I highly recommend her. Not sure about the other staff but she made it a very good experience for me and my bf

Went in to purchase a new TV. Manny was very helpful. He took the time to educate my wife and I on the current technologies and options ultimately helping us make the choice that was right for our home. TV looks and sounds great and we're very happy with the price. Thank You Visions

Victoria was the best. She was friendly answered all of questions and set us up with two new phones and service through Bell. She was awesome to deal with I highly recommend going to Visions on Regent to see her if you are looking to change phone plans or purchase a new phone.

Rylans customer service made it very enjoyable to shop at the store. He had extensive knowledge of the products on hand and gave me multiple options to fit my budget. He was very professional and made me feel comfortable knowing that I was getting the right product for me.

My mom and I were in Friday, October 2, 2020. We purchased a phone, laptop and remote car starter. The employee we delt with was Victoria Smith and she was absolutely amazing. She was professional, courteous and extremely helpful. If you go in ask for her! She is amazing!

My husband and I have been customers of this store for many years. Their customer service and quality is amazing. We purchased a new TV yesterday and Keith helped us out. The TV and price are great! We would recommend purchasing electronics at this store and location!

Rahul recently installed a new car audio system for me. He was professional, polite and honest about pricing and duration of installation. He was fantastic in every aspect of a business person. I would highly recommend Visions and Rahul for all car audio needs.

Great service. Not over sold. Got what I needed and when I shared what I wanted I felt that that the sales person was listening. Above and beyond. I am a lifetime customer now. I love a bargain and got an extra 10 percent off my black Friday special price!

Daniel from Visions on Regent was so incredibly helpful and was able to help us figure out our vehicle starter problem within seconds! Awesome customer service and very proactive assistance in teaching us how to fix the problem next time. Thanks again!

Spoke with Victoria at regent location on the phone in regards to a tablet purchase and received the utmost customer service in a long time. Went to store and purchased the tablet from Victoria and again received outstanding service. Thank you Victoria

Victoria thanku so much. You are such a wonderful personality and very knowledgeable person. You explained everything very good way. Today i bought the new phone she explained each and everything. I feel she really love her jobthabku so much …

We bought our new phones at Visions Regent , we were assisted by Victoria!!! Omg what an amazing experience, assistance , she went above and beyond to ensure we were happy, comfortable an any problems were addressed Great job . Thank you so much!!

We dealt with Sam, he’s super knowledgable with no pressure to buy. He showed us all the differences between their many models of TV’s. We probably spent 2 hours going through it all. I Highly recommend Visions, and not just the regent store.

Yesterday my TV just stopped working out of the blue. I found on the Visions website a great 86'' TV with a not to shabby price. I called and spoke with Victoria Smith she was such a doll and helped walk me through getting pre-approved for

Bought a tv from this dump 3 months ago n tv is junk, tv freezes when watching YouTube n have to unplug every time to get it to work again, even bought extra warranty. They don't answer phone, would have been better off buying from Walmart

Went in to upgrade my cell phone as my contract was coming to an end. There were many changes to the process since I last upgraded but the sales person I dealt with (Victoria) was a pleasure to deal with. Her knowledge was exceptional and

Visions employee Sam did an awesome job dealing with all the cell phone options and plans with us. Throughly explained everything and spent a lot of time with us. Bought 2 plans and phones. All this time spent Sam stayed over his time to

Always happy to come to this Visions location. Sam and Dill were particularly helpful today in guiding us through new TV choices. They helped us find a balance in the best product for the price point we were working at. Highly recommend.

Fast service, walked in and within min I had Christian, fast and easy I really thought I would have a price reduction as I read in the flyer, yes I took my tv home, plus I get the repeated added warranty , but declined as it came with a

Great service from Manny and Dill! Will recommend to family and friends. Very informative and felt no pressure to purchase but we did anyway because of the service. Will be coming back again for future purchases and requesting these 2!

I’ve been going to Visions on regent for many years now for my cell phone. Victoria is absolutely amazing! Super professional, very knowledgeable and always goes above and beyond! Thank you for always giving the best customer service!!

Rahul was very helpful in selecting a radio for me, I installed it myself and an issue arose. I went back to Visions and Rahul was happy to help, fixed the issue right away. Excellent service and very friendly. 10/10 customer service.

We just purchased a new TV...Daniel walked us through the different models and their features.Feet very confident in the purchase that we made fits our room and our needs.Five star experience all the way...Again Thank you Daniel

Just want to say a big thank u to Victoria for the fabulous service we received at visions on regent when upgrading our phones. She was very thorough and professional great job. Thanks again will definitely send people her way.

The service provided to me by Dil was fantastic. He listened to what I was looking for and provided detailed information about my purchase. He handled the sale efficiently and effortlessly. Stress free shopping at its finest.

Very frustrating, I saw an ad that says 15% best price beat guarantee so I drove all the way in from Steinbach but when you go in there and try to buy something they definitely don't hold up to that. False advertising!

Victoria (Vic) was a great help. We needed a SD card for our tablet and we had no idea how to install. She worked through it with us with lots of patience. Thank you Vic. We definitely will be back for more purchases.

I was having trouble with my Viper remote starter. The installers at the Visions location on Regent determined what the issue was and fixed it FOR NO CHARGE! The customer service was outstanding! Thank you very much

Was very impressed with the courtesy and general knowledge Christian showed while setting me up with a soundbar. Really made my shopping experience enjoyable. Ty Christian White keep up the great work. Tony Glover.

Marshall was an awesome pr salesman, very professional, helpful, very caring & patient. I highly recommend his expertise. Not many of these honest hearted ones around. Not to be taken for granted* Thanks Marshall!

Rahul, He was so honest he could of charge me $150,00 to reprogram my command starter but instead he just had to touch a wire inside the cab of my truck and made a work so thank u so much again for being so honest