Not at all impressed with service from male assistant today - he was very off-hand almost to the point of rudeness. It was fairly obvious that my husband is cognitively impaired, but we received practically no help from assistant. I remember when shoe salespeople would actually fit the shoe onto the foot, tie the laces etc. - not today! Having spend over $200 on shoes for my husband I felt angry when leaving the store. We won't be buying our shoes there again.

I have been wanting to purchase a pair of Birkenstock’s for a while and not knowing my size wanted to be fitted properly and with this service happy to pay more than buying online. I tried several other shops in Adelaide, many of which had nothing in stock! Ward’s had a great range and staff were super helpful and friendly. Price was just as good as online, without the hassle of incorrect fitting... Highly recommend!

Great Customer Service and range - I broke my foot a few years ago and now feet are different size and I have many other issues when trying to find shoes. The staff at Wards were friendly, understanding and knew what products to recommend. I have tried so many other places and never found what I needed. Thank you to the staff at Wards I will be returning to Wards whenever I need new shoes now.

Good old fashioned and very long established shoe store. Has a great range of men's, women's and children's shoes. Friendly service from knowledgeable and experienced staff. Really good for children with a large seating bench and expert sizing. Have been a customer for many years. Highly recommended.

Dean and his team went above and beyond their duty to help me find a shoe unavailable in Australia. It is examples like mine that highlight the importance of supporting local, family owned shoe stores - get around them!

Great service and exceptional variety of shoes. That’s why they’ve been there for a long time. Went above and beyond what was to be expected. Well done I’ll be back and keep up the great work.

I've been into the Gilles Plains shop twice now and both times have had fantastic service. Purchased both times. Highly recommend shopping at Ward Shoes.

Excellent shoe shop, great customer service and extensive range of shoe styles and brands. Very helpful knowledgeable staff.

Shop assistant was rude and not helpfull obviously didnt want a $100 sale for just slippers not happy

Great service and great quality shoes for the whole family. Been there so many years now. Love it.

Rude and unprofessional. Average to poor larger size (12+) shoes and near no care from staff.

Just amazing customer service. So friendly, helpful and go above and beyond for customers.

Great range of children's shoes. Knowledgeable and friendly staff. Highly recommend.

Very happy with the service , was surprised with good old fashioned service

Best service for kids shoes …

Great shoe shop for every type of shoe need

Better places to shop. Go somewhere else

This shop is Not a Repair Shoe place.