If only I could put no stars I would. The experience was a horrific one! The dentist FORBADE me to speak to my son even to reassure him that things were okay. My son was asking me for reassurance that everything would be ok and I was reinforcing the message that the dentist was telling him that it wouldn’t hurt. The dentist kept shushing me saying I could not speak. Then he threatened to STOP HALFWAY THROUGH THE PROCEDURE AFTER ALREADY INJECTING MY SON WITH THE ANAESTHESIA IF I CONTINUED TO SPEAK TO MY SON!!! I’ve been through other more serious medical procedures with my children and no point has any medical professional done what this dentist did today. I have lodged a formal complaint with the Dental Board of Australia on this dentists behaviour. In the response to below: My child was hysterical because he did not believe you and was looking to me to validate. Sure the comment on the needle was a mistake on my part which I owned up to, but aside from that, I was supporting everything you were saying. He was calling for me for help!! Having had to endure many medical Procedures with my kids, I know the importance of presenting a United front and a single message. By you trying to oppress my voice, you were inadvertently implying to my son that everything you were saying must have been total BS because you did not want me to speak up. He calmed down after because he sensed the tension and was scared of the confrontation and was bullied by you when you threatened to discontinue in the middle of the procedure so he decided to keep quiet. That’s the only reason. That was totally unforgivably unbelievable how you even threatened that! I am beyond words!! You handled that situation so utterly miserably. If you can’t handle “hysteric” child then don’t practice on children!!

I had my tooth removed there 2 years ago. Alan did a great job and chipped away slowly, not removing it all in one go. But the reason for 1 star is 1. He actually yelled at me when I made any noise. I was in pain because of the ridiculous amount of pressure he was putting on my teeth. I was not screaming, just letting out a little noise here and there that even the receptionist wouldn’t have heard. He told me if I need him to stop, I should raise my hand. When I did, he didn’t stop. 2. I thought the procedure was still going when he started using different utensils… but he actually started cleaning my teeth which he did not ask me if I wanted. He then charged me over $100 for a treatment that I did not consent to. 3. I took my elderly father to Alan once, he laughed at him and told him he has very bad oral hygiene, instead of being respectful and giving him tips to improve his oral hygiene, My dad was noticeably embarrassed and this “professional” continues to clean my dads teeth and lecture him in the rudest way - laughing at him, telling him that he won’t do anything for him unless his hygiene changes. In short, Alan is rude and unprofessional. He may know what he’s doing with teeth but does not know how to behave professionally. The reason I decided to leave this comment after so long is because I was in the process of booking a dentist appt with another clinic and remembered how furious I was with Alan.

Prior to being recommended from a work colleague to contact Dr Kwong, I had been informed that my bottom wisdom tooth was so impacted that I would need to go under anaesthetic to have it removed, along with my top two. I had seen 3 different dentists and 2 specialists who all recommended this. Preferring not to be put under and with an expensive overseas holiday a month away, I got in contact with Dr Kwong who upon seeing my OPG was confident he could remove all three in the chair in one session and assured me that all discomfort would be gone in time for my trip. Dr Kwong did a fantastic job, removing all three teeth in the space of about 45 minutes, leaving no damage going forward. His team were incredibly friendly and followed up with me the following week to see how I was tracking. I would recommend Dr Kwong to anyone with a dental concern.

Best service and experience I have ever had at the dentist. Having a severely infected wisdom tooth, Dr Alan recommended an immediate extraction - he even showed me just how bad it was. Now for someone who is TERRIFIED when it comes to dentists/ surgery’s etc, and puts everything off for this reason... I said I’d just get it done there and then otherwise I’d be working myself up for the next day. He constantly checked up on me to see if I was okay and made me feel so comfortable. It was all over in under 10 minutes. Amazing. The lady ( whom I didn’t catch the name- sorry!) was so lovely and she held my hand the whole time because I was so nervous. Thank you so much to the both of you! I’m definitely going to be recommending you to everyone.

I had a tooth that has been giving me grief on and off for a while now and recently became severely infected. I saw Alan the same day and he commenced a route canal treatment that gave me instant pain relief. I still have a few more appointments to go until it is completely fixed, but Alan did an amazing job and I feel much better. Also for the last 18 months I've had chronic sinusitis that has been terrible to live with but after getting the route canal the sinusitis has also disappeared. After further research it seems that the tooth was causing those sinus issues and now that it is being repaired I no longer have those issues. Thanks for everything so far Alan!

Yesterday the 10th of March 2023 I was suffering from a extremely severe toothache accompanied by a very painful headache I phoned Doctor Kwongs rooms and was greeted by the nicest reception who was sooo good and was able to fit me into a busy schedule On arrival I was ushered into the surgery an into the chair within 5 minutes the tooth was removed and the pain of tooth and headache was gone Words alone are insufficient to describe the thanks I feel towards the Doctor and his staff I am 79 years old and been to many Doctors but Doctor Kwong is the best do yourself a favour and talk to him or his staff Thank you very much

My wisdom tooth was removed 2 day ago. I called in the morning, explained that I have some gum information behind the tooth and Dr Alan Kwong agreed to except me in 1.5 hour. The tooth was very big and strong. It took a whole to extract it, but I did not feel any pain during the procedure. The doctor explained everything quite well and switch off all nerves to do his great job. It was one of the best experience I had with tooth extraction. If you worry about pain or anything else – go to this place, sit, relax and the doctor will take care about you. Thank you Dr Alan Kwong!!!!

I have been going Alan for over 20 years now, he is amazing. Customer care from Alan and Delphine is second to none. My children and husband now all see Alan, we won't go anywhere else. Alan's gentle nature with children is amazing he has an ability to calm children down and make them feel comfortable in very unsettling situations. My eldest son 12 years old has had 8 teeth removed in the past 12 months. Alan and Delphine's care had made him comfortable enough to have these done 4 teeth at a time in the chair. Thank you Alan and Delphine keep up the amazing work! :)

Super happy with my appointment today. I scheduled an urgent appointment due to wisdom teeth pain, Alan was able to schedule me in on short notice and can't fault the care that was provided to me. He was extremely reassuring, checked in regularly I was doing ok with the procedure and I honestly can't believe how quick and pain free the wisdom teeth extraction was! Alan's assistant was also absolutely amazing and so wonderful. Thank you Alan. Will recommend you to others

I recently had dental surgery here as I was in severe pain due to wisdom teeth erupting, Alan and Delphine treated me with so much care and ensured I was looked after in a very timely manner. The surgery was an absolute breeze and they helped keep me calm throughout it. As for pricing, this practice has very competitive pricing and I'm grateful I didn't have to spend an arm and leg considering how quickly everything was organized for me. Could not recommend Alan enough!

Thank you so much Dr Alan Kwong! I haven't been to get my teeth cleaned or fixed for over 10 years and I had some minor stains between a few teeth that I needed to get taken off... My teeth look so good and white again now with NO visible stains. I literally thought the stains would have just faded a little and would still remain but I was completely wrong. I feel so much more confident with my bright, stainless, white smile again. THANK YOU!

Dr Alan Kwong is the best ever dentist I have met in my 50 years. He is sure, confident and efficient and is an experienced dentist which made my experience painless. I am terrified of dentists and the pain. I dislike inexperienced dentists who xray my whole mouth and then asks u to come back for another appointment at the same time prodding around your mouth inducing more pain. I am so pleased to finally find a best dentist!

First time visiting Dr Kwong yesterday to remove a wisdom tooth that’s been bothering me all year. I was absolutely amazed at the efficiency but also by his bedside manner. He explained the entire procedure but most importantly he was concerned about me feeling any pain. He made sure he removed my tooth pain free. I’m so grateful to the team and I know I’ve found a dentist I can trust. Thank you so much Dr. Kwong

Being someone who has never visited the dentist ever in over 30 years, you you can imagine the amount of work I would need. Dr Kwong was very courteous, and did all the work in what I thought would be hours in a matter of minutes. Picked a good first dentist, and looks like the only dentist I'm every going to visit. What else could you ask for, it was painless, efficient, friendly staffed, just an absolute joy.

I am sure this will be our family's ONE and ONLY dentist. They are amazing, showing genuine care for my kids health and ongoing dental needs as they grow. My kids teeth are far from perfect but this dental practice comes very close! Always going above and beyond ... everything from emergency broken teeth, fillings to fitting our kids sports mouth guards with such a quick turnaround. Keep on smiling :D

Dr. Alan Kwong has no patience when dealing with children. He was quick to get the job done and had no compassion or understanding of how to calm a nervous child. He was rude and appeared stressed when my child was very nervous. He also lacked in providing information and needs huge improvement in his communication skills. Definitely do not recommend, especially if you are bringing your children!!

I’ve been at this clinic twice now, last time was for a clean. Today I saw the dental surgeon Alan Kwong & couldn’t believe that it was my first time to have a filling done by choice without the needle to numb the area. He was professional, it was quick and painless, I’m so happy and will definitely keep going back, it’s an advantage that he’s also local

I was in so much pain and I was about to lose my tooth when I called Dr. Alan, he instantly arranged an appointment for me and treated my rotting tooth on the same day. We saved the tooth and its been 6 months after the canal treatment has been finalized. The tooth is like a new. Thank you for amazing support and saving the tooth. Such an amazing dentist.

I am thrilled with the dental work Dr Kwong did for me. My front teeth required treatment and a bridge was decided on - the results are fantastic - they look completely natural and the process was easy and painlesss. Dr Kwong is a most valued dentist and his nurse was just wonderful. Thank you so much. Highly recommended.

Very impressed with Dr Alan Kwong. He saw me with minimal notice as an urgent case. I needed a quick filling and with only 4 hours notice, was able to see me on a Saturday. Very skilled with applying the anaesthetic and hardly felt a thing. Very reasonable rates. Very happy to continue going here. Thank you!!!

Dr Alan kwong is unbelievable! Friendly and professional service during the time repairing my tooth. He saved my tooth! And gave my tooths a good clean as well. Thanks Dr Alan Kwong! You are my hero! Defintely recommend people who's havingn problem with their teeth, come visit Dr Alan Kwong, he'll save you!

I'd never had a better dental experience before visiting Wellington Dental Surgery. Both Dr Alan and the lady on the front desk (sorry, need to grab your name!) are incredibly welcoming, honest & always so helpful! Thank you so much guys, Justin and I will never need to go anywhere else :-)

Dr Kwong took out two of my teeth in under 10 minutes with absolutely no pain, he was very friendly which calmed my very anxious self down during the process :) Dr Kwong and the very kind dental assistant (i'm sorry i didn't catch your name :( ) were very lovely and i highly recommend !!

Good with children, efficient and reasonably-priced. HICAPS process a breeze here. Our family are happy to come here for the dental care given by Dr Alan and the friendly dental nurse. It's also a relief to be able to make a booking that doesn't require weeks advance notice. Thank-you!

I had such a pleasant experience here, and that’s saying something because I had all 4 of my wisdom teeth removed at once! Dr Alan Kwong is a really talented dentist plus very warm, friendly and funny. Not to mention the most affordable dentistry work to be found. Highly recommend!

Really great dentist! I had my wisdom teeth removed, and they were really patient with me and understanding with my anxiety towards the procedure. They were great at explaining what was going on and will be back again to removed the other 2 wisdom teeth when I can.

Brilliant team! I am so glad that I have found Wellington Village Dental. I used to be terrified of the dentist, but after much patience and care from the beautiful team I am much more comfortable during every visit! Cannot speak more highly of Dr Alan Kwong.

Fantastic dentist, professional, friendly, caring and extremely knowledgeable. His staff are amazing, always friendly and willing to help. Thank you for always making myself and my family feel very relaxed while we are attending your clinic. See you soon

I've had really bad experiences in the past with Dentists but Dr Alan was fantastic! He put me at ease immediately. I had 2 wisdom teeth removed quickly and with no pain. Would happily recommend Wellington Dental Surgery to all of my family and friends.

I've been to a number of dentists in recent years. Dr Alan Kwong is far and away the best. Great chairside manner. Very reassuring and friendly. Thrilled to bits with the bridge that's been fitted. I would recommend Dr Kwong without hesitation.

Highly recommend Alan has turned my kids from highly anxious dentist hating kids to relaxed calm kids who are happy to get in the chair and have work done on their teeth. Thank you so much from me you have made my job as a mum so much easier.

Really love the energy this place has and I love how fast Alan is, I always feel like nothing is too much trouble and my wisdom teeth removal went great. I also feel like the pricing is really good, it’s always less than what iv expected :)

I was told by another dentist I was need an oral surgeon to remove my wisdom tooth as it was close to the nerve. I found dr Alan instead and so glad I did. He got my wisdom tooth out so easily and the recovery has been also been very easy.

Dr Alan Kwong and his staff are brilliant I went in to have a tooth removed and had four porcelain teeth with a bridge made along my 3 visits Alan was so informative in the process from day one.He was always seeing if I was alright. I can

Alex and Dalphine at Wellington Dental Surgery are so friendly, honest and really take care of their patients. Had crowns on front teeth. Their advice & recommendations gave me the results that I am extremely happy with! Thanks …

Wellington Dental were absolutely amazing with my 3 year old who was very nervous! Great, friendly and fast service, definitely will be back, since he keeps asking when we get to go see the dentist again! Cannot recommend them enough.

dr. alan kwong was able to see me immediately due to a very painful wisdom tooth. he was very professional, to the point and very reasonably priced. he has wonderful staff to assist him and they are very accommodating and reassuring.

I was in extreme pain from my wisdom tooth and really anxious about getting it removed, but Dr Alan Kwong & his lovely nurse put me at ease. The procedure was quick and pain free. Also very reasonably priced. Definitely recommend!

Wellington Dental Surgery is the best dentist I've ever been to. So much so that my children ask to go to the dentist! Cannot recommend enough. Fabulous facilities, friendly staff that put you completely at ease and well priced.

Extremely professional, friendly people. I had an abomination of a wisdom tooth, horrible creature - they made the procedure quick, straight forward and as easy as can be. Price was reasonable and they offer follow up care.

Dr Alan Kwong was amazing with my 13 year old. He made him feel very comfortable. He explained everything to me and my son and was extremely kind, thorough and professional. Won't go anywhere else now. Thanks so much!!

Had 15 teeth crowned and removed 1 wisdom tooth. Was a little anxious about it but Dr Kwong assured me all would be fine and IT WAS. Totally recommend him to anyone. Love his work and he has great staff to assist him.

Dr Alan Kwong is a great dentist! He really took the time to explain things to me, and he has a very gentle and friendly demeanour. I wish I had a dentist like him when I was a kid. I'll definitely be back.

Had my wisdom tooth taken out. Dr alan had great communication, fast and made me very comfortable and advised what I needed done. I will definitely be back and highly recommend this dentist. Thanks again

Alan and his team make visiting the dentist a pleasure. They are friendly and professional and super quick! My teeth look great and I have Alan to thank. There's lots of parking right out the front too!

When I wasn't able to find any other dentist open Alan was more then happy to help me. He explained everything to me before he did it and was very accommodating. I couldn't recommend him enough.

Very professional dental services. He have provided a excellent suggestions how to maintain well for my teeth. I am very happy to referral my friends visit this dentist in near future.

Dr Alan did a fantastic job on my partner. Needed a lower wisdom tooth extraction and was done in under 20 minutes with no issues. Wouldn’t see any other dentist. Highly recommend.

Alan is a fantastic dentist! Hadn't been to the dentist for over 6 years and I was so nervous. But he was brilliant, really patient and professional. I'd recommend him to everyone.

Absolutely amazing experience with Wellington dental, Both my children aged 4 & 6, had not one issue or any sort of discomfort whilst being treated. Highly recommend.

Had an issue and rang up and they were really accommodating (including my ondontophobia). Fixed the problem, very professional and will be going back. Great service

Alan Kwong is very efficient and very quick at taking taking a wisdom tooth. His post surgery explanation is very clear. His clinic is very friendly and helpful.

i promise you there is nobody better than the team at wellington dental surgery. they are highly skilled & very accommodating, i will never go anywhere else!

did not need a root canal or tooth taken out - your bedside manner needs addressing with no empathy very rude man - tooth now fixed with a filling thank god!

Excellent dentist for general dental work. Brilliant for cosmetic dental work. Highly recommend Alan Kwong for all dental work and also very affordable.

Dr is a very friendly and considerate dentist, made me feel he has love in heart, professional and very efficient, he definitely knows what he is doing.

The best dentist! Didn't feel a thing! Dr Kwong explained everything to me thoroughly and is always super professional and friendly. Highly recommend!!

Excellent dentist, did a thorough checkup and clean and even did x-rays just to be sure. I felt very well looked after and will continue going here.

Quick visit for the children. Alan is straight to the point and does what is needed. Children came out happy. Will be back for check ups. …

Really great dentist. The service is always amazing. Dr Kwong is one of the best dentists I've ever had and is really honest and knowledgeable.

This dentist and assistant are brilliant. I had an extraction (my first ever and I'm 23), and they were wonderful. I'd say yes to this dentist.

Most rip off dentist I've come across and couldn't care less weather you will be in pain or not. Also did not allow me to keep my wisdom tooth.

Wisdom tooth removal, started at 12pm and had it xrayed and removed within 20 minutes, no pain and a nice relaxed atmosphere, highly recommend

Very professional, affordable and highly recommended. Moved from St Kilda and we are glad to found great family dentist near our new home.

he always does the procedure extremely quick and puts a load of pressure on the teeth and he doesn't listen to me when i told him to stop

What can I say..but worlds best dentist!! Have been going to him for over 10 years..also love the fact that I can walk out wrinkle free..

Called in on Christmas night, got an immediate response. Despite the surgery being shut he opened this for me. Amazing service

Came and saw me on his day off...removed my wisdom tooth in 10 minutes. Problem fixed, also polished off a stain for free

By far the best dentist going around along with A grade service as well!!! Thank you Dr Alan Kwong and Delphine!!!!

Very good service. Dr. Allan is very honest , kind and professional. Thank you so much for looking after me.

Dr.Alan is very professional and friendly, price is reasonable too, no complications, highly recommend.

The staffs and Dr Alan have been so helpful and a very friendly clinic! It will be our family dentist!

Very patient dentist, helped me overcome my fear of dentists! Reasonable price as well. Thank you.

I Have Been Using Al Now For 20 Years He’s The Fastest And The Best Quality Finish For The Money

I haven’t met such a good dentist for a long long time!!! 5 stars service!!!

Great dentist, amazing service. Professional and caring. Highly recommend.

Excellent dentist and super service. Quick and fast, very efficient!

i am very happy with the dental work. highly recommend it.

Alan is a fantastic dentist. I highly recommend him.

Great service. Efficient, quick and easy.