Wendy's

1533 reviews

3803 E Truman Rd, Kansas City, MO 64127

locations.wendys.com

+18162317153

About

Wendy's is a Fast food restaurant located at 3803 E Truman Rd, Kansas City, MO 64127. It has received 1533 reviews with an average rating of 3.1 stars.

Photos

Hours

Monday6:30AM-12AM
Tuesday6:30AM-12AM
Wednesday6:30AM-12AM
Thursday6:30AM-12AM
Friday6:30AM-12AM
Saturday6:30AM-12AM
Sunday6:30AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Wendy's: 3803 E Truman Rd, Kansas City, MO 64127

  • Wendy's has 3.1 stars from 1533 reviews

  • Fast food restaurant

  • "This location was amazing! I went when night shift was on"

    "1st the light skinned lady with the glasses an moles all over needs to be FIRED ASAP she has a nasty attitude and don’t have no business working there in fast food at all…"

    "After waiting in drive-thru in line for 15 minutes it was my turn to the speaker when I got there she told me that it would be another 10 minutes I told her that would be fine but instead she had a nasty attitude!! That makes me wonder if I really even want to order my food from there!! More"

    "Got my order wrong went back and they ablidged to fix it "

    "This is the worst Wendy’s in the city they will do shift changes in the middle of u ordering and expect you to wait half the time u go up there at 4 5 pm and they r closed either get some people to work or close this sorry excuse of a restaurant More"

Reviews

  • Cryssi Keeton

This location was amazing! I went when night shift was on. It was three people in the entire restaurant. They were kind, conversational, and a lot of fun. They even celebrated my birthday with me in the drive thru and made sure that my food was hot and fresh once I told them how far I had come. Definitely will be returning. More

  • Leatrice Brown

1st the light skinned lady with the glasses an moles all over needs to be FIRED ASAP she has a nasty attitude and don’t have no business working there in fast food at all…. She gone get fired watch. She charged me separately for everything win I asked for a #1 breakfast combo!!!! She wouldn’t give me here name either!!! More

  • Christina Anderson

After waiting in drive-thru in line for 15 minutes it was my turn to the speaker when I got there she told me that it would be another 10 minutes I told her that would be fine but instead she had a nasty attitude!! That makes me wonder if I really even want to order my food from there!! More

  • Tom Ward

Got my order wrong went back and they ablidged to fix it .. then I opened the package and it was wrong again ... It was the jr of the sandwich I wanted .. I hung my head in shame I was to big of a hurry to chance that they get it right for the third time More

  • Larry Holt

This is the worst Wendy’s in the city they will do shift changes in the middle of u ordering and expect you to wait half the time u go up there at 4 5 pm and they r closed either get some people to work or close this sorry excuse of a restaurant More

  • Marcus Alexander

Went to the drive thru because the lobby was closed at 6 pm. Only two cars in front me. Each car had to sit 5 mins before ordering. Very slow! I showed the guy at the register my surgery and code for a free Dave's single. No employees could

  • Jo O

Was denied service on two occasions when I arrived at the drive through due to menu transition (breakfast to lunch) and on another occasion when I wanted to enter wendy's to place my order inside the door was closed. On another occasion by

  • Nicholas Stewart

Do not go her I waited in line 10 min they told me to hold on twice then told me to pull to the window then they said y are you at the window I said you said pull around she got attitude and looked at me crazy I said so are you gonna sever

  • LaSarah Marquez

I had a drive through order, I have four children and myself so that was 5 big bags. Man they had me pull up I waited two mins and my food came out hot and fresh loved spending my money today. The man that helped replace my dp and coke was

  • Deirdre Madison

This store is horrible when u order through door dash it takes well over an hour 2 to receive your food. How u don't have biscuits and u just opened up. Then u never can reach a manager by phone like they know your going to complain. Then

  • yt_sleepgod

I came about 20 mins before breakfast ended, ordered a large maple bacon chicken meal and 2 sausage sandwiches on the side , instead I got 2 maple bacon chicken sandwiches and an egg croissant with mayo, when I returned it I was told

  • K. B.

I frequent this Wendy’s as the location is convenient; however, they don’t always have food/beverage items available. Today was the second time in the last few visits that I asked for a Vanilla Iced Coffee with my breakfast combo and was

  • Nancy Power

They have no idea of what they are doing, and with that I mean that they are not coordinated. The place is dirty and I has a really awful smell. Also, the drive thru is made so we can do de process mor quickly, but the last time we where

  • yoits Justme

Whomever owns this establishment is definitely loosing lots of money due to the way it is ran. For one you can never go inside and order because they always have the doors locked and then when you go through the drive thru its takes for

  • Robert Hohenfeldt

Probably a good reason for such a low rating. They declined to let me pickup an order that WAS READY FOR PICKUP, because with the LOBBY CLOSED I refused to wait in line at the speaker just to tell them I had a Doordash pickup. The lady

  • Ke'Shaun McDonald

Went through the drive thru yesterday before work for a fruit cup and fries. My fries were fine but when I opened the cup, the blueberries had mold on it. I've had a few issues with this location in the past. Their customer service is

  • John P. Hamilton

I went here for lunch. I waited for a minute to place my order because everyone was busy with other things. When the extra small Mexican girl did finally appear and took my order, she handed me my change back like I had a disease or

  • Kyle Dunn

Whoever took my order is ridiculous. Insulting and ignorant. I just left. I asked if they still had chicken wraps and she said "this isn't no burger king". I just knew the food would have been as trashy as the place. More

  • Deborah Haynes

I have a large chocolate frosty and full sized Spicy Caesar Chicken salad. Which are both yum. However, I didn't get any salad dressing. Bummer. I did call the restaurant and they promised to make it whole. Very nice.

  • ingrid Lara

They will always no matter what give either the wrong sauce or just none at all, we told them at least 3 times not to forget the sauce and they gave us 1 sauce for 4 combos. And it was the wrong sauce. Every time.

  • Solid Pollywog

Incredibly rude woman working the window. Every time I come here the woman working the drive thru is automatically rude. She’s also incapable of hearing the words EGG and cheese because whatever I order

  • Amy Cook

I was surprised that the lobby was closed as early as it was. Went through the drive-thru instead. The staff were awesome. They looked like they were having a good time while getting the job done. More

  • Jaelen Brown

Came thru the drive thru, they pulled me forward over 2 sandwiches and forgot sauces in my bag, when I drove back around and asked the lady raised her voice and didn’t hand me any! They are rude!! More

  • Mr_420

Not delivery driver friendly. You make money for these guys and u get treated like a virus. They won't even let u use the bathroom here. Place needs to fix they customer service relations. More

  • Mahome boi 15

pulled up to the drive thru and this obese casper mexican lady was eating while i waited 25 min for my food then had the nerve to ask me if i wanted my sandwich because she was hungry

  • Allison Hughey

Never open when it says they are. My friend came up there to get breakfast and again they aren't open. Says they are but they aren't. Store looks open but abandoned. More

  • Randie Wilson

The lady that took my order has the biggest attitude and I'm a nice person but I ain't this nice let's just say I will never come to this Wendy's again..

  • Christian Macias

Service was great but fries were old and stale. The rest of our food was fresh. Seems like the service has improved or I just happened to get an employee that cared.

  • Illia Andriiaka

The staff is very unfriendly. Made an online order 10 minutes before arrival and waited another 10 minutes inside. Won't be back here again. More

  • Parker Aylesworth

Grimy place behind a gas station. Cracks heads walking around. At the window, employees were arguing with each other.

  • Michael Bauer

Very rude female employee. Lazy and Wouldn't take 2 orders. When there was no one in line.
Service:
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  • Omarrionna Poindexter

If ur looking for a job dont apply here, they never answer the phone they just sit there and let it ring More

  • Jscob Gilchrist

Have never gotten my order right, was told they weren't making food right now cause it was shift change More

  • -Moose Gang-

Food was pretty good, the service was great while the atmosphere was sort of bland.
Service…
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  • Alejandro Reyes

Food is terrible, burger pattys where dry and not fresh at all just like the fries…
Service…
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  • BRIDGET CORDRAY

Take a Book To Read. Hell Take a Nap while you wait in line to get to Order. Than when You Get there.

  • Moosey Goosey

They mentioned being open till midnight but the restaurant was closed when I arrived around 10 pm

  • Cynthia Gray Stillwell

Drive through. Food was hot, fast, and good. Service was great! Thank You
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  • CARSON CARSON

WORST WENDY'S ON THE PLANET!!!!!!! AVOID LOBBY NEVER OPEN BATHROOM NEVER ACCESSIBLE & CLEANED

  • Allen jameson

Very rude lady working the drive through. Bad attitude. Bad service.
Food: 1…
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