I do not joke around with it comes to standards, and i am willing to set the world on fire for my pug loaf. Last Easter, i went to vet after vet, they wanted to perform surgery on my pug without a scan, or they needed 1 month only to schedule a check up. I prayed, and my angels guided me here, Dr. Obyrne went out of her way to fit my pug loaf for cancer surgery right before easter vacation, she saw the severity, and made no excuses. I canceled my trip to paris, and Dr. Obyrne made it happen. My pug loaf is healthy, and better than ever, shes like a 11 year old puppy. The staff is amazing, helpful and friendly, I have never had a bad experience. I felt at ease, because it didnt feel like a shady car repair shop feeling, the people are geniune there. Even as Covid 19 is going on, They are the only ones accepting and reminding me to go get the annual check up and vaccines, while everywhere else is closed. Thank God As for pricing, i honestly believe, in life you get what you pay for, I only go with here or vetco. Fair is fair, cheap is cheap, dont mix those two up, you and your pet will be fine. Hope this helps anyone make a sound choice.

Hands down the best vet I've ever worked with. They are extremely proactive in making recommendation -- most recently they recommended a specific surgeon at a different clinic that they believed would do the best work, and they were proactive in catching that I needed a USDA certification in traveling abroad. That latter one I had no idea about and would have been in big trouble if they hadn't caught that on my behalf! Even the staff is exceptional, following up right away when I ask for updated records, or a digital invoice emailed, or a call from a doctor. I even moved uptown, tried out a new vet for a while, and decided it was worth taking the subway downtown to give my furbabies the best care possible! Keep it up, team!

Dr. Hildenbrand and staff are great. The office is very clean. We are always scheduled correctly and seen on time. Dr. Hildenbrand is very caring and knowledgeable. Takes factors of breed, diet, lifestyle habits and geographic location in consideration for the care of your furry child. She cared for Franky since he was 4 months old and soon he will be 4 years old. At 1.5 years old he was diagnosed with lyme. With correct testing, early diagnosis ,prompt treatment and preventive treatment , luckily Franky did not have any symptoms. On last blood work he tested negative for lyme. Franky is healthy and happy. We moved outside the city but we still go to Dr. Hildenbrand clinic for the excellent care. We are grateful.

Vet - I've had a great experience with the Vet and overall staff is very nice/helpful. I would recommend the Vet here and his primary vet at Tribeca Soho Animal Hospital. BE WARNED - there is a staff member who shaves the dogs before ultrasounds or surgeries named Gracie M. My 11.5lb puppy went in for an ultrasound due to digestive problems and was returned to me with multiple cuts and razor burn from being shaved carelessly by this woman. Please see images below. She even cut his private area. Ask that your pet is not seen by this woman as she clearly does not care about animals. Her excuse was that "his skin was thin"...so upsetting to imagine my puppy going through this.

Update 2: Went back and waited over 20 minutes for what they said was a 10-15 min visit total. I had to leave because we went on my break at work. Sorry, but definitely won't be coming back and would not recommend. Update: I got a call from the clinic and they apologized again. I really appreciated the extra effort and decided to return for my dog's next vaccine update. Will update again after our next visit. Original: "I'm not a fan. The tech was very nice but they had me waiting in the room for almost an hour for a 5 min visit with the doctor and my office is not even a block away. I'd suggest calling your clients when you're that behind, we won't be coming back."

The communication for appointments is excellent, taking care of the pet is their priority, regardless of the price of the service. I saw 2 doctors in 2 different times throughout 2022 and 2023. Dr.Lee is my favourite as she is so compassionate and thorough. I definitely will book another appointment with Dr.Lee to complete my cat’s dental extraction workup. The nurses are so tender and sweet, as well as the front desk. I highly recommend this hospital due to their professionalism and experience. Their prices are like other clinics, but with quality.

I recently started bringing my Great Dane to the West Village Veterinary Hospital and couldn't be happier. The staff is so helpful, knowledgeable and patient. The doctors are caring and professional. Dr.Smith has been especially amazing ! He managed to get a tenacious infection my pup got on his elbows to improve after previous vets couldn’t. I feel the staff cares as much about my dog and his well being as I do. Highly recommend!

Right from the time I made the call to inquire and talked to Stacey, I felt genuine, care and concern my dog even though I was not a registered client yet. I was able to get an appointment on the same day (Sunday) and had a great experience at the clinic. They were not in a hurry and gave Blaze and us full time and attention, were patient with our questions. I would definitely recommend them! Thank you!

Just took my cat to Dr. Gi. I discovered this place when I was in the neighborhood earlier last year and thought it would be a great place for my cat as my area doesn't have a decent one and this is right next to the A train. The visit was pleasant! Staffs were attentive and smiled all the time. They also cleaned the exam room after each pet! That's very important to me. :)

The entire staff were amazing. They were so attentive and caring to our older cat who was already very anxious from traveling. Anthony was a total sweetheart and kept him calm while waiting to be seen by Dr. Lee who was also just wonderful as they took care of our beloved cat. We wouldn't dream of going anywhere else for his treatment!

I've had to take my cat to the vet two days in a row, trying to help her through a crisis. Both days I was welcomed, my cat was cared for, I was given explanations for what was going on and what might happen next. An extremely positive experience. I saw Dr Hildenbrand and Dr Gi and I recommend them both highly!

Earlier today I brought my Service Dog in for urgent care. All the staff were very attentive, compassionate and caring. Dr Gi did a great job in her exam of Miska and she discussed with me in detail her findings. I highly recommend West Village Veterainary Hospital. ~Chaplain Michael Green

I have brought my cat in to both the West Village and the Battery Park locations and trust their staff so much - they explain care plans extremely well and treat my cat with much love. Highly recommend them to anyone for both veterinary needs but also boarding. Thank you!

All the Vets I have seen at West Village are caring,knowledgeable, provide good follow up,very responsive to calls and messages,and provide excellent references if needed. They have taken good care of my 3 cats from the beginning to the end with one left under care.

We love this vet! So thorough and I never feel like they’re trying to rush me out. Very short wait times and all of the doctors are wonderful. My dog literally stands outside and whines anytime we pass... she loves it! I moved to Brooklyn and still bring her here.

My English bulldog is quite difficult and he and I are always accommodated by the doctors and staff to ensure his well-being It is also important to thank the staff and Dr. Smith for their efforts in helping Memphis during the lengthy shutdown due to COVID-19

It was great experience, the vet had availability for next day, which is difficult to find in NY area. My dog normally gets really nervous but he was calmed and correctly diagnosed. Doc Smith gave us a detailed explanation, which I highly appreciated.

Worst vet experience I have ever had!! Diagnosed my cat with diabetes and sold me the wrong syringes for the type of insulin they prescribed which resulted in my cat being overdosed with insulin. Never received any apology or even any kind

My little dog Doug, swallowed some chocolate and even though it was near 7PM they saw us. Carlisle, the receptionist, was wonderful when I called, giving me the poison control center and checking with Dr Sara LoPresti who said to bring him

The office is SO responsive on the phone and via email, so well organized, and Dr. Smith takes the time to go through every small detail with you about your animal's medical plan: what's needed, what's recommended, and what he discourages.

My cats have had great care here (including surgery for bladder stones), and the vets are immensely respectful of owners in terms of explaining everything thoroughly and not dumbing it down. Also, their response to pet loss is not rote. My

I brought my cat in for a cancer consultation with Dr.Jill Elliot. She was very compassionate, listening,and offered some good advice. This is the only doctor that asked me to email her for any questions/concerns and to let her know how my

Dr Lee and Stacy at reception were amazing when my cat was sick and needed emergency surgery - kind, patient, supportive and very professional. They fit me in right away, even though they were booked until much later. The final charge was

We love West Village Veterinary! We have been taking our dog here for three years now. Dr. Dan Smith is our absolute favorite, but the entire staff is professional, knowledgeable, and friendly. They always go above and beyond, making

Knowledgeable staff , very professional . Doctors very thorough and I never feel rushed as opposed to a precious hospital. Doctor took her time to explain everything to me multiple times over . Highly recommend

I have been coming here a long time with my dog Izzy. Our vet is Dr Daniel Smith who is compassionate, always listens, and he discusses options with me and together we make a decision.

We had a superb experience here! My dog loved the vet! They were patient and caring and kept us informed of the timing of the visit! They treated my pet and me like royalty!

Sent Dr Jill an email about my cat and quickly answered my email! We set up an sppointment for the next day and contacted the office, paperwork sent within 15 minutes.

I really like Dr. Burk. He’s enthusiastic about what he is doing. I feel comfortable asking questions and discussing treatment. He knows what he is talking about.

Love the doctors here! They’re super professional, takes great care of my kitty, and just great people