American Freight Furniture, Mattress, Appliance

1422 reviews

3144 E Thomas Rd, Phoenix, AZ 85016

www.americanfreight.com

+16029566900

About

American Freight Furniture, Mattress, Appliance is a Furniture store located at 3144 E Thomas Rd, Phoenix, AZ 85016. It has received 1422 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday10AM-8PM
Tuesday10AM-8PM
Wednesday10AM-8PM
Thursday11AM-6PM
Friday10AM-8PM
Saturday10AM-8PM
Sunday10AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of American Freight Furniture, Mattress, Appliance: 3144 E Thomas Rd, Phoenix, AZ 85016

  • American Freight Furniture, Mattress, Appliance has 4.9 stars from 1422 reviews

  • Furniture store

  • "Had some issues getting the warranty handled on or sectional"

    "My fiance and I came in the store today to purchase a chest freezer"

    "Me and my family came and we were instantly greeted by Connie and Jennifer they were so friendly and helpful kind and awesome at the end we bought a dining table and a couch at the end"

    "Tyler was so helpful and sweet to everyone and he had a long line and was the only one working and still did it with a smile even though he was so busy"

    "Jennifer and Connie Were Awesome! I had so much trouble from a different store closing, I came in and they made EVERYTHING easy! Helped me pick out the set I wanted AT A GREAT PRICE and made sure they honored the warranty! I’ll definitely be coming back!!"

Reviews

  • Kaitlin Butler-basham

Had some issues getting the warranty handled on or sectional. Jennifer, the store manager, finally got us squared away with an immediate resolution the day we spoke to her after trying to get ahold of the warranty team for over a month. Satisfied with the store, just would love to see better communication from their warranty company.

  • Keisha Nicole

My fiance and I came in the store today to purchase a chest freezer. Let me tell yall, Mr. Dave was a phenomenal sales rep. If you are in the market to purchase any household furniture, please swing by and talk to my friend. He will take amazing care of you! A plus plus rating!!! He is doing great things for our community.

  • Cash Money1614

Me and my family came and we were instantly greeted by Connie and Jennifer they were so friendly and helpful kind and awesome at the end we bought a dining table and a couch at the end. It was the best to purchase this weekend that we ever made. Thank you Connie and Jennifer.

  • ADD POV

Tyler was so helpful and sweet to everyone and he had a long line and was the only one working and still did it with a smile even though he was so busy. I hope that he is recognized for his hard work. We are happy with our purchase couches were a great price

  • Alexis Roper

Jennifer and Connie Were Awesome! I had so much trouble from a different store closing, I came in and they made EVERYTHING easy! Helped me pick out the set I wanted AT A GREAT PRICE and made sure they honored the warranty! I’ll definitely be coming back!!

  • Tatyana McFarland

Carly and Jennifer exceeded all expectations with their exceptional service. Their professionalism, attention to detail, and friendly demeanor made our experience truly memorable. We appreciate their dedication and highly recommend their services.

  • Geillen Islas

Connie Tim and Eddie were very helpful Connie was to sign us up for a loan on a bed and two rugs, and they were able to give us estimates. She was able to keep us laughing and entertained great attitudes. Tim was also able to help us with a

  • jared uribe

Guys please be careful buying stuff with American Freight Furniture, we bought a mattress here and no one told us they made it with fiberglass in it, we never take off the mattress cover and we have fiberglass in all our house specially in

  • Cleve Files

On August 8th of this year I had a experience with America freight that was second to none. I had issues putting together a bed frame. America Freight was near by so I decided to go there to see if they could help me. I called and came in

  • Micahel Mendez

Just left this location on 32nd St., and Thomas. All I can say is best customer service ever.!! from Connie to Tyler, working so great together to help me find the best mattress and bedframe and headboard in my budget. They went as far as

  • Atrea Cox

Hi, I met Jennifer and Connie at American Freight where they went above and beyond to find us a twin bed set for our 4 year old daughter. While the bed we wanted was out of stock they assured us they can get it to us soon anyway! We also

  • Christine Gomez

Connie and JC were great they were so helpful and made sure we had everything we bought not only once but triple checked everything. JC was working alone but he was so helpful in loading all the heavy furniture without hesitation he was

  • Tailored Wolf

Spoke with Tyler, huge help. Seems like great quality furniture at good at very good price. Got a awesome rug and table set too. Delivery and all was so well priced. The staff is helpfuland friendy. A walk in off a whim and glad I did.

  • Angel Marie

Amazing service & selection. Connie & Jennifer helped us out & was amazing the entire time Connie explained everything throughly & had great recommendations. Financing options are very helpful & their warranty program is great as well.

  • Jasmine Ward

From the moment I walk in Ms Connie was the best. Great customer service, I didn’t feel pressure with making a purchase, very patient went out her way made sure everything I wanted was in stock even reach out to other locations for my

  • Brooklyn Porter

We purchased a bed set and mattress set from here and they are perfect and well priced! On top of that, Jennifer and the other workers were all very nice and helpful. Will definitely go back for any other needed furniture/accessories!

  • Edgar Romero

Timothy asked what we were looking for upon greeting us and guided us directly to the Dinning Room Sets. Prices were clearly marked. He shared the options per item then said he would give us a moment to look and explore the stock. He

  • dorothy Taylor

Visited the store this morning. Jennifer was amazing. I will be ready to buy in a few months and she took the time to show me everything they had that could suite my needs. When I am ready I will definitely be coming back to see her.

  • HilaryAnn Bishop

A+ Great Employees, very friendly & Helpful and Flexible, will help you find beautiful furniture for anybody's personality and space! A lot of furniture rugs appliances and accessories for you to choose from! Great selection & many

  • Ray Dillingham

My daughter found American Freight online we been looking all weekend for a dresser and I tell for the price and for the item stock you just can’t beat that anywhere in TOWN! We will definitely be back for our future furniture needs

  • Leon Robinson

Easily the worst company I’ve encountered. Bought a bedroom set on sale and went to pick it up. An employee told me the bedroom set did not exist and The reason for that being because “the online store is different from the retail

  • Jasmine Gutierrez

Connie and Tyler are very friendly and knowledgeable. Their customer service is 5 star!!! 100% recommending this location because of them. Looking forward to coming back and buying more new furniture from them.

  • Tywania Newton

We had an amazing experience with your store today. 2 sales representatives offered assistance and they were very helpful and pleasant. Connie ultimately handled everything and we walked away happy! Thank you!

  • april wilson

Ohh my goodness what a wonderful staff they helped me out so much was very kind and very efficient. Ihad a great experience with the staff. Jennifer and Connie are such polite and awesome people.

  • Charles Brown

Jennifer was great she help me with everything I needed she's a good boss and a good person It's kind of hot in the store but other than that it's good five stars and I'm coming back

  • Reyna Lopez

The manager and associate working on 19OCT23. Connie was very polite and assisted us well. I appreciate everything she did for us and helping us with our purchase.

  • Nalene G.

Omg, Connie and Tyler were so kind and helpful! Especially, Connie, she was she had great energy. Great customer service. I'm happy with my experience here.

  • Rebecca Halonen

Connie and Jennifer helped us find an amazing bed! They are such warm and generous people. I highly recommend this location. Excellent customer service!!

  • Tiffany My Business

Tyler and Connie are the absolute BEST!! They made our shopping experience AMAZING and so easy!! Thank you for making our Christmas wishes come true!!

  • Charlie Moore

Awesome service! Looking forward to going back and dealing with Connie! She was very helpful and very accommodating! Five stars***** I did beautiful

  • Mike Beardsley

Best customer service ever. Fast a d well stocked. Offered additional warranties. This staff is perfect. I would hire them if I was in business!!!

  • Jaime Butler

First time buying furniture from American Freight, both Caylie and Tyler F at the E Thomas location were helpful and had great customer service.

  • Edgar Herrera

Connie a Tyler were amazing. Great help and excellent customer service. Above and beyond what I've gotten at any other furniture store.

  • Ben Fernandez

I came in 10 minutes before close but Connie was very helpful. She helped me find the exact box spring I needed at a fair price.

  • chris ehrhart

Incredible service from both Connie and Tyler. Great selection of products. Highly recommend for anyone need furniture

  • Sam Rauhalammi

I was positively surprised by the number of products that they carry -- and, also, some appliances.

  • michelle dillworth

Connie and Jen were amazing salespeople. I got just what I was looking for at a great price.

  • Kassandra Contreras

Connie and Caylie were the best! Super sweet and made everything super easy.

  • Tarwonda Williams

Jennifer and Connie were great. They helped me a lot. Great store

  • Lanette Pinkard

Has to wait a few minutes but excellent customer service!

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