Arby's

814 reviews

9171 Baymeadows Rd, Jacksonville, FL 32256

locations.arbys.com

+19044480254

About

Arby's is a Fast food restaurant located at 9171 Baymeadows Rd, Jacksonville, FL 32256. It has received 814 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday10AM-1AM
Tuesday10AM-1AM
Wednesday10AM-12AM
Thursday10AM-1AM
Friday10AM-1AM
Saturday10AM-1AM
Sunday10AM-1AM

F.A.Q

Frequently Asked Questions

  • The address of Arby's: 9171 Baymeadows Rd, Jacksonville, FL 32256

  • Arby's has 4.2 stars from 814 reviews

  • Fast food restaurant

  • "Late night at Arby's? At Baymeadows and Western way? Ummm, no thanks! It seems the food is cooked to order, so there is ALWAYS a lonnnnng wait"

    "Do you know what I hate more than wasted time, 40 minutes worth of time, is wasted money"

    "It was about 11:40pm when my boyfriend and I rolled through the drive-through"

    "I am very upset about this specific Arby's"

    "Super friendly staff with very clean and frigid dining room"

Reviews

  • Reba C

Late night at Arby's? At Baymeadows and Western way? Ummm, no thanks! It seems the food is cooked to order, so there is ALWAYS a lonnnnng wait. But why does my food taste old and dry? What was the wait for? My sister and I spent just under 50.00 for 2 orders 2 small shakes 1 large shake 1 large peach lemonade 1 medium coke Fish wrap meal 3 pc tender meal Brisket meal Chicken bacon swiss replaced with cheddar. All curly fries Small Jalopena bites NO ONE finished their meal. My 6 year old didn't even finish his meal and he is a chicken and fry fanatic. This was a horrible late night run. 95% waste of money because the milkshakes were good. All of us finished our shakes. I enjoyed my jalopena bites. This sucks because I LOVE Arby's and this is the only location close by. Tighten up Arby's cooks. Everyone expects fresh food after waiting in line 20 - 30 minutes.... sometimes nearly an hour. I dont mind the wait, if my food is good. After waiting that long, I expect piping hot, fresh food in my bag. Staff and cooks, if you are overwhelmed, please find a different place of employment that is better suited for you. Sincerely super frustrated. We would really like our money and time back.
Service
Take out
Meal type
Dinner

  • Brandi Hill

Do you know what I hate more than wasted time, 40 minutes worth of time, is wasted money. Drove 18 minutes there,18 minutes home, got home only to find the food that I ordered was not what I ordered. Now they're not answering the phone and the receipt that I was given has barely any ink, so I can't read it. In the Drive-Thru line a young lady was taking my order, gave her every little detail through the microphone, only to get to the window and have a guy make me tell my order all over again, only to get the wrong food in the end. I was charged for bacon and extra cheese as well didn't get them neither. 2 sandwiches, cheese and bacon added, $12 plus change. So how incompetent do you have to be to work at this place?? And they charge you to swap out cheese?? I've never heard of that before and I used to work at an Arby's in New York if the people didn't want cheddar cheese it's easily swapped out for the white cheese. But I guess these are new rules so guess I won't be going back to this Arby's I'll continue to go to the one at the pilot on 95 North
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 3
Recommended dishes
Curly Fries

  • Megan Smith

It was about 11:40pm when my boyfriend and I rolled through the drive-through. He LOVES the Beef n cheddar, he asks to go get one ALL the time! He ordered the $5 meal deal with, of course, his beef n cheddar, but asks to upgrade his drink to a milkshake. Now I'll admit their milkshakes are pretty good, the ultimate chocolate is my favorite and they're not too expensive either! Well much to our surprise the lady informs us that their shake machine is "down for the night." I can't tell you how many times we've wanted a shake and they clean their machine early and won't sell us any!! What's the point in even having it if you don't use it?? It says they were open until 1 am, so why are you shutting the shake machine down a whole 2 hours before closing time??? At this point I would tip the lady like $5 to turn that thing back on and spin me a shake! We asked her what time they stop selling shakes and she said "um usually around 11:50-11:55." One night we called ahead to ask about the shakes and the manager said they should be making them all the way up to close! Dissatisfied with our visit last night for sure.

  • John Camacho

I am very upset about this specific Arby's. Our family loves Arby's but this is the third time this has happened to us. We go around lunch time and they close the drive thru and the lobby and serve no food because they are getting a delivery. This is not the first time why on earth the manager is allowing a shipment at noon and watching customers walk away. They close the whole store I have a autistic son who wanted to come here for lunch and when they closed I asked to please allow me to get food for my son he only wanted mozzarella sticks, fries and milkshake. The manager said no and I had to Google the next closest and found one. This is terrible and corporate should know about this. There are hard working people who have limited time for lunch and it made me sad to watch them waste time coming here. I do believe during lunch time customers would expect a food place to be opened. I'll never come to this Arby's again.
Food: 5
Service: 1
Atmosphere: 1

  • Michael Casey

Super friendly staff with very clean and frigid dining room. Curly fries are still their best feature and honestly I usually don't eat at Arby's just because their flagship fare is something I would much prefer served cold sliced very thin and made by boars head purchased preferably at Publix so that it can be piled on top of a couple of slices of their fresh bakery rye. But the reason this visit gets 5 stars is because I was in absolute shock at the quality of their gyros. With the departure of Miami subs from the area there was no where to get a gyro without sitting down for full service. The "Athenian Owl" is down the street a couple blocks but they close at two o clock. The meat is mild with probably 20%lamb and is seasoned nicely. And it's the perfect afternoon fix when a burger just won't do

  • Tim V

Just went through the drive-thru and they always ask you to pull forward as soon as they paying money because obviously they're trying to cheat their timer. But the worst part was the black lady with braids in the window. Thought it was a great idea when she was filling up. Somebody else's cup when the ice fell onto the counter to go ahead and pick it up with her hands and put it back into the ice container that they're obviously going to use for another customer. This was after she touched my card as well as countless others. I'm sure. Then tried to deny it. Unsanitary not coming back.
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Shannon Mahoney

Out of the very few options for fast good food at reasonable prices. The menu at Arby's, will leave you questioning if choosing the same old favorite was the right choice today. But no worries you'll be back soon for another chance.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 2
Recommended dishes
Vanilla Shake, Lamb Gyro and Twisted Fries, Greek Gyro, Arby's Signature Sandwiches, Roast Beef, Fries, Sauce

  • TF M

I went there for their steak sandwich that I had purchased several time several months ago. Unfortunately the stopped selling it! Oh no! It was delicious! Why did they take off something so delicious? They need to put it back on the menu! So, I asked for the largest roast beef sandwich they had. Well, it had a lot of meat. But it was just an Arby's roast beef sandwich with more roast beef. I was very disappointed. I should have ordered something else. But, the rep was friendly and courteous.

  • Logan Raspa

Arby's! They have the meats! Which I always get a 'market fresh ham and swiss' sandwich. Easy enough, not a heavy meal. The bread seems to be a multi grain. This arby's was good, employees were nice and pleasant. Drive thru was clean. It's off interstate ninety five and I have experienced many a quick service restaurant of an interstate and have had horrifying experiences. So top notch to this arby's, y'all keep the meats cooking and we'll keep on coming!

  • Gabby Bailey

This Arby's has great food. The service is a little slow and they seem to get backed up easily. I can appreciate they are making food to order but this location has a tight drive through and only one window to service.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 3
Recommended dishes
Greek Gyro, Cookie, Curly Fries, Roast Beef, Reuben, Fries

  • Samuel Hoepner

worst service in my life, and the Philly cheese sandwich was bottom 2 ever. for a roast beef restaurant, the beef on that sandwich was terrible! the boneless wings were so tiny! the curly fries were the only thing that was good! what a waste of money.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 2
Recommended dishes
Curly Fries

  • Ann Bolebruch

Stoped in for the 2 for $6 fish and found some really nice people, fast service and good food. Why not give 5 ? Fish Sandwich was a typical white fish without much extra taste even though we got the one with cheddar cheese on it and must say it is a large sandwich. Would we buy it again...yes but wish it had more snap. Fires were the curly style and tea was good. We will return.

  • Anthony Gomez

The 2 for $7 deal was an excellent for the French dip it was excellent dip was good and plenty of meat inside
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Vanilla Shake, Lamb Gyro and Twisted Fries, Greek Gyro, Curly Fries, Roast Beef, Reuben, Rib, French Dip

  • Peter Richmond

Used to be the only place I’d go for lunch. It has quickly turned into a place I will no longer revisit. Three times in a week they messed my order up. Just got a chicken sandwich and they forgot the chicken…. Went from five starts to one… the crew you had did great work, the people there now are terrible minus the girl in the drive thru window. Do better Arbys.

  • sai krishna

Was kind of a late find after many years around but “curly fries” are the best! A person used to some spice and flavor will like these over traditional fries which you find in most of the places. The new addition - strawberry & cream fried pie is very tasty at an affordable price!
Service
Take out
Meal type
Other
Price per person
$1–10

  • Debbie Mullinax

Was very impressed with this Arby's today. Staff was very friendly and helpful and when they weren't waiting on anyone they were in the lobby straightening up cleaning in being trash. I guess one of the managers thought the place was empty and she came into the lobby and yelled great job guys! That was good to hear. I will be going back to that Arby's

  • Richard Yannacone (Siggy Fraud)

First time here! Sandwiches were good the staff are exceptionally nice. Will go again
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Curly Fries, Roast Beef, Sauce
Parking space
Plenty of parking
Parking options
Free parking lot

  • Louise Cruz

LOVE the Beef & cheddar! Sadly, not many in town. Found one by grands house. So good with curly fries. Price was ok and comparable to other places. $12 for combo.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Curly Fries, Roast Beef, Sauce

  • Marie Starling

And 10 stars kudos to Westney for her patience discerning what I wanted to order and candor along with the kindness of the whole group!!!!
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Arby's Signature Sandwiches, Curly Fries

  • Glo Ria

Great place for fast food! Happy hour is usually 2-5PM, you can get a small drink, mini sandwiches, small fries, a big cookie for the price of $1! The salted caramel cookie is to die for! My favorites are the Reuben sandwhich and lamb gyros! Not to mention, their jalapeno poppers are delicious with the huckleberry sauce. …

  • Aj

This was my first time at an Arby's and since it is a fast food place, my expectations were low. I was however, blown away by how great their customer service was in the drive thru. I ordered the hot honey boneless wings with fries and it was so good! I am a very picky so that is saying a lot. I will definitely be returning.

  • Jerry

Drive thru service was a zero. The cashier was too busy talking to people they allowed inside after the dining room was closed to properly handle serving the one order they had. The arbynator I ordered was poorly put together. No one should ever buy this sandwich! Poor service and food quality. Drive past this Arby's.

  • karlee setters

Arby's has been great it is a classic place and food was hot and fires were crispy and every thing was clean and friendly. Love the visit
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Curly Fries, Roast Beef

  • David P

I work a night shift so my first break is around 10pm. Not a lot of places are open at that time. For fast food this place by far has the better service. Sometimes their is a wait do to staff shortages. But the ones who are their don't mind to work unlike the Wendy's and McDonalds.
Food: 5
Service: 5

  • Cole April

I love coming to this location. The employees are always friendly and giving the best service. It doesn't even matter exactly what you orde, rather it's the 2 for 5 or the 2 p.m. to 5 p.m. special, the food is so delicious. I believe my enjoyable experiences is the customer service they provide …

  • Norman Axelson

I had to try their Prime Rib Cheese steak sandwich meal. The sandwich was tasty with a good amount of cheese. The hoggie sub roll was soft like I like it. The crinkle fries were tasty but the blue Ocean drink wasn't that great.
Service
Dine in
Meal type
Lunch
Price per person
$10–20

  • Adrianna Smith

This is the first arby’s that I have been to and the wait time was way to long my mom got the burger and the sauce was way two watery and we both got the mozzarella sticks and mine were not as good as always and the only good thing is that we knew that the food was fresh that’s why I gave them 2 stars

  • Joshua White

Give Luis a raise. Super friendly, prompt, friendly and courteous. Greeting with a genuine smile with lots of suggested selling. Food was good but I will return due to the service and attitude of Luis.
Service
Dine in
Meal type
Lunch
Food: 4
Service: 5
Atmosphere: 5

  • Jennifer Raulerson

Ordered food online for quicker service only yo arrive and find lobby closed and directed I had to sit through the drive thru to pick up food I've already ordered and paid for. So now food is getting cold while I wait in line with 6 cars in it Terrible! Should not be given option to order online

  • JEB

I love a nice roast beef sandwich every now and then. Nice staff. Good online discounts.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Curly Fries, Roast Beef, Classic Roast Beef, French Dip

  • C A Rollins

This is the best Arby's in town. Cheerful staff. Store is clean. They always get my order correct.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Parking
Plenty of parking.
Wheelchair accessibility
Wheelchair parking and ramp are convenient to entrance.

  • Noel Lovell-Moore

We had a bit of a wait to order and a long wait for the food, but they made it fresh for us. The employees were nice and helpful and the restaurant was very clean.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 4

  • Joe Spengemann

The employee was nice, helpful and fast. The food was great as always. Thank you Arby's :)
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Roast Beef, Classic Roast Beef, Fries, Sauce

  • stabbi abi

The friendliest Arby's I've ever been to. Everyone was so welcoming. Food was accurate and delicious. The decor was top tier for a fast food chain. Awesome job.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

  • Paul DeLisle

Waited 10 minutes in line then when I got to the register they decided to open another register. Then my food was ready, getting cold while I was still paying. Food fast is good but why do I have to wait so long just to order. Food was correct just not as hot as it could have been.

  • Linda Howell

Market Fresh sandwiched are the best sold by Arby's, especially the chicken salad. But, they are only seasonal and no longer available. Where did the chocolate syrup go to on the Jamocha shakes???
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Sean Boorum

The cheese was a bit heavy on the loaded Mac and cheese, and for me to say that is surprising, it was just too rich but that was at the end of it, overall it wasn't bad though, and I was quite pleased with the French dip sandwich I ordered.
Food: 4
Service: 5

  • R. Bentley

I gave this place three stars because their chicken sandwich was the worst tasting patty and toppings I've ever eat!!! I did like the sliced beef sandwich I got on the two for six dollar deal though! Can't say I like their curly fries they where cold and why to pricey.

  • Joe T

Good location for wayward travelers. Location is near I-95 and the next exit going South has an Arby's as well. Seem like a very busy area. However the location was clean friendly good service and prepared the food well. Overall good experience. Rang the bell. Yaaaaaa

  • Robert Leist

Food was ok, but it took almost 20 minutes in the drive thru for 1 sandwich and no one in front of me.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 2
Atmosphere: 2
Recommended dishes
Reuben

  • SAMMY CUMMINGS

The doors were locked for inside so I went to the drive thru and me and other cars sat there for 5min workers would not take any orders or say they were close just looked out drive thru window at the cars will not return to this one …

  • Diondra Ruspus

They interview people saying they need help and the barely have any customers like four people come inside and the rest are drive thru PLUS THE MANGER NEVER REPLIES BACK AND THEY BARELY HAVE CUSTOMERS
Food: 1
Service: 1
Atmosphere: 1

  • Kailarah Aurual

Service is always fast and the staff is friendly. Food is always hot and tastes good. My only issue is that I have received incorrect items in my order on one or two occasions. That aside, however, this is one of the better fast food places in the area.

  • Chris Marshall

Your typical Arby's in the way of absolutely delicious meats! Friendly staff and clean facilities. As usual you're going to pay a little extra compared to other fast food places but the quality and quantity of their sandwiches are worth every penny!

  • Jonathan Smith

OMG a clean Arby's with fast service? I don't even know how to act.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Curly Fries, Roast Beef

  • David Best

My fries came out cold I told them and got new fries and a free cookie. no sauce bar so had to get a bunch of packets. A little pricey on my combo but the food was good.
Service
Dine in
Meal type
Lunch
Price per person
$10–20

  • Kasandra Joyner

Waited 15 minutes in drivethru to order. Then after paying we waited another 15 minutes before going inside to find out where our food was. You should close if you don't have staff, not accept money and not deliver a service in a timely manor.

  • Leticia Juarez

Went during off peak hours. Waygu meal. Place was clean staff quick and efficient. Still having issue getting meat for waygu right. Thin pinkness with areas of dry but flavorful burger. I like burgers and meal is quite the deal but still dry.

  • That Guy

There is a very nice employee named Luis at this store who is very friendly!! I go there a lot for lunch. He is always super nice and great at his job. He always makes me feel welcome!!!
Food: 5
Service: 5
Atmosphere: 5

  • James Camuso

Some locals during the day but kind of a tourist place at night. Waiting line Friday night to get seated.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 3
Atmosphere: 3

  • Kurt Stevens

I seldom give 5 stars... 4 is enough to indicate good job all around. But I have to raise my year-old 4 to a 5, I go in from time to time and don't know how a fast food joint could do better. Very professionally run, unusual these days.

  • Jarrod Reed

Drove through for some milkshakes for the kids in the afternoon. Milkshakes were delicious (love their jamocha) but they did not get the order correct for my daughter's shake. She didn't mind though as their flavors are all pretty good.

  • Samuel Hills

I must say we have truly been sleeping on arby's hamburger. I was really hesitant to try but remind me of good burger cause they said the good burger. I gave it a shot. Not bad not bad at all. Try I think you're Like it More

  • lisa guyer

This restaurant as well as the one on San Jose by I-295 have always been clean. Food is ready in a few quick moments. They have good menu options for lower calorie sandwiches. I have never had a bad experience as of yet.

  • Bren-Latasha' Clark

I became sick after eating there Sent a message to corporate never received a response
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 2
Service: 5
Atmosphere: 5

  • Jan St John

At 2pm on Tuesday, inside clean, and our meals were hot and fresh.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Recommended dishes
Lamb Gyro and Twisted Fries, Classic Roast Beef

  • T

Went again today, they're as good as usual, they had a new manager named Clarence. He was most friendly and professional! Best fast food on Baymeadows Rd! Always great, still has been throughout this pandemic also.

  • J Harrison

I always love the gyro sandwich.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Greek Gyro, Reuben

  • Audrey Pearson

One of my favorite locations for cheap food. The food was amazing. The staff was friendly and observant. This place has a great atmosphere. Atmosphere is like a restaurant in Fort Worth I loved.

  • Nessa Correa

No waiting line. The food was great ( fresh and delicious). Staff was friendly and quick service. Definitely will be back at that location.
Food: 5
Service: 5
Atmosphere: 5

  • Stephen Scranton

The sandwich sauce was very good. Wish they would have regular fries along with the others. The food is great value but the salads are to die for! People are very hospitable.

  • Gary Van Siclen

The dollar menu that starts at 2PM and ends 4PM? is great. All sliders, sm fries, sm shakes and sm drinks, cookies just $1.00 each. I get a full sack full of food.

  • Gina Petitpas

Got me my chocolate mint shake and my original classic roast beef and cheese and we got our gyros and fries. Food was hot and good. Drive thru was fast and correct.

  • George Tyler

I love the menu items, but I've noticed a trend to give less meat on the sandwiches.
Service
Take out
Food: 4
Service: 4
Atmosphere: 4

  • Kim T

Fish sandwich was cold. And so were the fries. The guy in the back was cursing about something. But the girls were all very nice. Roast beef sandwich was good.

  • Rose Cortes

Young staff was friendly, the place was nice clean, including the bathroom!! And our food was nice hot!
Food: 4
Service: 4
Atmosphere: 4

  • Hashtag27Blends

Everything here was delightful, nice, clean, food was good and therefore you get 5’stars. Very professional with outstanding customer service

  • ben j

Soooooo slooooow don’t come here unless you like waiting 35 minutes for “fast” food
Food: 1
Service: 1
Atmosphere: 1

  • SolosTarot

Jamocha needs to be off menu it not what it was when it first came out it was like Starbucks for people who did not live near a Starbucks

  • James Pyle

There just is no care to preparation of meals here. You'll get cheese sauce only on half of your beef and cheddar deluxe every time.

  • Todd Nolen

Food was pretty good. Can't go wrong with a classic roast beef and cheese.
Food: 4
Service: 5
Atmosphere: 4

  • Angel Gallagher

Fast service and very friendly staff. Food was fresh and hot.
Food: 5
Service: 5
Atmosphere: 5

  • Stuart Yancy

Very nice staff. Food was good. Love ordering from the 2 to 5 Happy Hour menu - we save a lot of money doing that.

  • Richard Gammon

Food was a fresh as possible and very tasty. Rib sandwich with curly fries and jalapeño bites. All made to order.

  • Adel Tadros

Was awesome. I enjoyed my Greek gyro meal. The staff was helpful, polite, and cheerful special thanks to Andrew,

  • Dr. Dedric A. Robinson

Service was extremely slow. Food was tasteless
Food: 3
Service: 2
Atmosphere: 2

  • Tegan Wilkinson

The restaurant hours are posted as open until 1 AM. I went at 11:13 PM and was told they are closed.

  • ELISE Forrest

They always seem to get my order wrong.
Food: 3
Service: 5
Atmosphere: 5

  • Stacy Mahaffey

Best milkshake around! And their shake machine is in working order....go get one!

  • Wayne Kruse

It was good and service was friendly.

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