I've been a long time customer of RH and their service is beyond amazing. Thought I would give Arhaus a try but it's awful. The furniture is beautiful but their service and people are not worth the cost. I opened a credit card with them but

Paid $1500 for a piece of art and received a cool triptych basically in cheap poster frames. Plastic instead of glass. I went into the store to see it before buying, but they didn’t have it or anything like it to see in person. I also was

Wow!! I was going to go to Arhaus in La Jolla this weekend and almost considered buying from them online but after these horrible reviews, neither will be happening. And when Arhaus responds to negative reviews they don't even apologize!

The sales person Kimberly Stead pulled her face all the time during the checking process. Maybe because I just purchased a candle which is not expansive enough to make her day. This is my first time purchasing Arhaus and the service just

I posted a review about a negative experience I had with my recent furniture delivery, and Arhaus was great at addressing my concerns and resolving my issue completely. Their social media resolution team, particularly Sarah, were really

I purchased an entire house of furniture from Arhaus over the last several years. The last item I purchased came damaged and the only way I was able to obtain a refund was when they picked up the merchandise. They would not schedule the

Please someone please tell me if I’m either broke or just plain oblivious to the life of the rich. A singular fake potted plant in the store would run you upwards of $1000 when you could get the same exact fake plant at target for $60.

I bought an expensive couch at Arhaus. In the store, the couch is really beautiful. But, when it was delivered (after waiting 9 months), the tops of the couch were all smashed down. The couch had been placed underneath other very heavy

Regrettable experience, not once but twice! Purchased furniture on 2 separate occasions and both products were delivered with defects. This of course led to further delays, frustration, and needless stress. To make matters worse, one

Pricey but nice furniture. I'm not that familiar with furniture shopping experiences, and my experience may have just been the norm. However, I found the salespeople to be rather aggressive in trying to 'tag' a customer as their own

Love their furniture. Will be making some purchases for my new home soon. Edit...Spent $110,000 at Arhaus in Scottsdale. Will post pictures of my new furnished, home when it is finished in February.

They have nice styling for sure, but the quality of their furniture is very poor and customer service is avoidant. I bought a $4500 couch in November of 2019 and the couch looks terrible! It's

Monique exceeded my exceptions with her outstanding service after going back and forth with the warranty company. Definitely will be shopping at this location in the future!

Buyers Beware **** Update 9/26/2021: within a few days of writing the original review below, a very helpful and professional representative from Arhaus contacted me and

Although an expensive but looks elegant and good quality! On the second floor, there was a huge sale on a big backyard cage from $11,000 to $2,000 only!!

AMAZING FIVE STAR SERVICE! Furniture was delivered, assembled, and they even vacuumed afterwords to clean everything up!

We were just at Arhaus and Carryn was super helpful! I appreciate the customer service from her and the team! Thank you!

I strongly suggest that you reconsider. We ordered a sofa in early May. Was easy enough, lots of lovely pieces in the

Wonderful service, beautiful products. Great sale. A very positive shopping experience

⭐⭐⭐⭐⭐ My experience with Arhaus has been nothing short of extraordinary.