avoid at all costs if you want a consistent & pleasant experience. i have been here four separate times now due to ease & paid anniversaries/holidays - this is the closest hotel to me & is one of the only ones that has spas (which is the primary reason i use hotels). 3 out of 4 times the wifi that is ‘provided’ with the rooms has not worked, despite only ever booking the two most expensive rooms you can get here. last time there was a fire alarm that went off that they failed to clarify was a false alarm - not very peaceful or relaxing at all, and incredibly inconsiderate to fail to inform the people staying in your hotel it’s a false alarm (i only found out after stumbling out barely dressed into the hallway & heading down to reception). there is a 50/50 chance you will have cleaners randomly barge into your room, & if you complain, managers will rudely ask if you’ve ever attended a hotel despite failing to understand that their own cleaning is wildly inconsistent. the cleaners do not even clean well - stains & dark marks on the wall, this last room i was in had GUM ON THE WALL when we first entered. they ‘automatically’ keep doors locked that you have to request the key for - even though you’ve paid for (presumably, you’d like to hope) access to the whole room? terrible, rude service who will try to justify their own inconsistencies. which one is it? do the cleaners automatically come in every day or do they not? & if they do, why have they only ever come in half the time? & if they don’t, why do they barge in, see bags everywhere & still clean, before claiming they ‘didn’t realise anyone was still in the room’ when questioned? this is the last time i will be coming here unless Arkaba can figure out the ways in which they wish to run a hotel. the location is great, but the management & pretty much everything else about it is, frankly, abysmal.
Trip type
Vacation
Travel group
Couple
Rooms: 2
Service: 1
Location: 2

From arrival to departure the staff were friendly, warm, and helpful. The hotel is in a great location. We stayed on the second floor. The moment you open the door you are welcomed by a spotlessly clean room with crisp fresh linen. Big thank you to the room staff, you do a fantastic job. Reception staff were wonderful, well informed, and helpful. They are renovating now, and I will be excited to see the changes on our next visit. We did intend to watch the band playing that night, unfortunately there were latex balloons blown up in that location. I have a latex allergy and we couldn't be in that area. It is rare for businesses to use latex balloons as they are a single use product, they are not recyclable and break down into micro beads. This said, I am sure if I had asked the staff when booking to refrain from using them or to choose foil balloons in leu of latex, they would have been kind enough to accommodate this request, as they were very thorough in ensuring our room had been latex free.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Perfectly clean, fresh crisp linen, well appointed, and ample complimentary items to ensure a very comfortable stay.
Hotel highlights
Luxury

The cleaning service did come and clean, at least they tried while we are still inside. The service of the hotel is good and they provide good complimentary snacks and drink too. The room itself looks nice although we know it is old. However, the aircond is not working, it feels really hot and dried, it has a weird sounds. We turn to 20C and we can't feel anything. The sink of the bathroom looks like it need a proper clean as if it has never been clean for a very long time. The location is good and near with everything but the hotel should email or let us know there is a road work, we really get confused as we can't enter the hotel easily. It is not in the city but it is close to everything very convenient. The food service in the hotel seems really good although we don't really use it.
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 5
Location: 4
Hotel highlights
Quiet

I stayed here on level 4 for a work trip. Really comfy bed - was like sleeping on a warm, fluffy cloud!! Large, spacious roof. Really big desk/bench to work from. Large Smart TV. Complimentary Tim Tams, potato chips and bottled water - a really nice touch. Awesome location, with Woolworths supermarket and small specialty shops, cafes and a park, within a stone’s throw. Parking your car is challenging though, however the large hotel with bistro and pokies is clean, tidy and well maintained.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Very good location, just a short ride going to City Centre, accessible by Public transport or private Vehicle. Parking is very good too. Pub is just on the ground floor. There's a liquor shop just around the corner. My only concern is the lift. It doesn’t have security or access key. So anyone can access any floor. Breakfast was a bit slow. Pancakes that I've ordered was already cold when it hit my table.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 4
Location: 4
Nearby activities
There's a pokies and bar!
Hotel highlights
Great value

I recently enjoyed a delightful lunch at the Arkaba Hotel with my brother. The impeccable service and inviting atmosphere were surpassed only by the exquisite dishes we savored. From the appetizers to the main course, each bite was a symphony of flavors, showcasing the chef's culinary mastery. The Arkaba Hotel truly delivered a memorable dining experience, leaving us eager to return for another gastronomic adventure. Highly recommended!
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet, Great value

This is a fantastic hotel. Not only is the location close to beautiful parks it is also in the centre of a complex so woolworths is just across the road! The service was amazing, it was so nice to come back to my hotel room after a long day at work that had been cleaned and stocked up with snacks. The free timtams and potato chips were such a lovely touch. The restaurant below is a more fancy style Aussie pub that served great food. Will definitely come back here!
Trip type
Business
Rooms: 4
Service: 5
Location: 5

My dad stayed here for a few days, nice rooms and facilities. Due to dad's disability the room that was offered did not meet all his requirements initially but after notifying them of this they did everything they could to resolve the problem and did so very professionally. I highly recommend the Arkaba and will come back again for sure
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Great view, Quiet, Great value

Rooms are excellent. Good view. Pokie room had new games, staff were very helpful and accommodating. Only drawback is the power points are on the skirting board meaning it's to close to the ground when you need to plug in something with a bigger power adaptor. Which Tbh isn't really a massive issue unless your trying to plug in a doxy.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, High-tech

Food has completely gone down hill Chicken was dry and over cooked When we requested more gravy to try and make the dry chicken edible the manager said we had to pay $3.00 more. When we expressed our dissatisfaction with our meal and we were unwilling to pay extra for the gravy she would not waiver. We will not return anytime soon
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 1
Location: 5
Hotel highlights
Quiet

This is. my fav place to stay in South Australia very relaxing environment, with stone fire making the lounge area warm and nice, also small casino for fun time and staff very polite and humble, i got good deals twice as compare to other known hotels this one is much more better. Room was very nice and clean everything was so amazingly perfect for stay. Highly recommend . Try once you will not regret it..
Rooms: 5
Service: 5
Location: 5

Had a fabulous Melbourne Cup Luncheon experience with a group of friends. Service was excellent, and the food was perfect. Everyone at our table enjoyed the three course menu and the friendly staff who looked after us. Well done, Arkaba team. We will be back.
Travel group
Friends
Service: 5
Location: 5
Food & drinks
Food is always well presented, good sized servings and delicious.
Hotel highlights
Great value

Had a great lunch here on Sunday. Awesome menu with plenty to choose from and great prices. Staff were friendly and efficient. Food was amazing. Plenty of indoor and outdoor seating - with lots of outdoor heating! Fully licensed venue. Highly recommend!
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5
Hotel highlights
Great value

Disgusting service , staff refused to check us in due to my partner miss placing his ID, provided other ID as well as credit card which was used for the booking. Also provided the staff my ID and still refused us entry. Staff could see I was pregnant and still yet refused to help out. Wouldnt recommend this place to any one.

We now stay here whenever we travel to Adelaide, there is a small shopping center and woolies located right behind so easy to grab what snacks etc you need for your room without having to drive anywhere and a bottle shop also there, staff are friendly rooms spotless and comfortable and foods good. More

went for a feed and left with granny... lmao no, but pizzas were bloody good and the live music was great
Trip type
Business
Travel group
Friends
Service: 5
Food & drinks
all the food was great
Hotel highlights
Kid-friendly

By far the best pub/hotel food I have had in years. No exaggeration, even the Garlic Bread (OMG). Everything we ordered was outstanding. Do yourself a favour and book to eat here ASAP. I was so surprised, I was not expecting much but wow, was I wrong. A+++++

Not that good when you've put countless time and money into something you expect to get a little help from management after bike chain was cut... wouldn't let me put $4000 bike in foyer while I had a drink and poke for 30 minutes to get my breathe back More

I stay here quite often due to the ease of getting around the city, the free parking, and the restaurant on-site. This time, there were renovations happening, so a little different. Normally I enjoy the food but they have changed the menu.

My partner booked the loft suite here for my 30th birthday, on the booking the rooms looked very lovely but as we arrived the room looked nothing like the photos that were online they should update that and also add in the actual info for

Went to watch sport in the evening, there was a good band on also, and it was a bit difficult to weave through the obstacles. Most of the staff were pleasant enough, but the dark haired lady behind the bar was most unpleasant and rude,

I haven't experienced the rooms or service, but the sports bar is awesome and very reasonably priced for a family. Highly recommended as I went there for my daughters birthday and enjoyed it very much. More

Newly renovated and looks fantastic. I have been coming here for years to perform in the upstairs theatre. The team are so accommodating and the venue is one of my favourite.
Trip type
Business

Only go to the bistro regularly for meals and never disappointed. The big downside is the lack of car parking. But otherwise always a good experience
Service: 5
Location: 4

I have dinner last night with friends. I ordered a cheese pizza and got just cheese and no sauce. The pizza was dry and not that tasty. More

Arkaba is our go to when staying in Adelaide. Excellent rates, well appointed rooms and friendly service. Keep up the good work guys! More

This place was great, and we probably weren't the easiest guests. Stayed in the accommodation and ate the food - both were good.

Great place to stay, and a lovely location! Was only for a brief work function, but would love to have stayed longer. More

A great find! Beds very comfortable, noise at a minimum for a great sleep! Conveniently located.
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Terrible service. Food overpriced. Manager rude and unreasonable. Don’t come here!
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