I would like to give a 3.5 star review, but since there is no way to do that, I'll stick to 3 stars because there is more to improve than not. I have to start by saying I love the staff. Everyone is awesome and super helpful and they do their best to answer any questions or concerns that they can. If I could give 5 stars for that alone, I would. That means the front desk, the trainers, and the cleaning staff. You guys are amazing and opened up at one of the hardest times and kept the gym going. The equipment in certain areas is very good, and other areas could be better. More than half the treadmills shake when I run on them. That really gets to me and if there is not one available, I'll just stop all together and find something new to do. I wish there were mirrors in the Ab zone as I would like to look at my form, but that's minor. The stretch machine in the Ab zone is good too. I just wish they had the stretch chairs (but if they took my advice to heart, a straight up Pilates machine for stretching alone would be great). The main weighted machines are okay. Of course, there could be better ones and some are awkward, but no gym has all the perfect ones. Sometimes a few are broken, but that's normal in most gyms. Keeping the cable machines' maintenance has been the best so far. Rarely do I see one broken and that is amazing, as I've been going to several gyms over the last 15 years and there is usually at least one broken one. The free weights and free weight machines are awesome as well. Great variety and selection, and overall a good proportion of dumbbells. The smith machines are another story, as there are technically 4, but really only 3 since most people don't like that weird 3D one. My favorite is the one in the very left corner (which also happens to be broken most of the time, probably because of the heavy use of that one) but the one next to it is good too. The classroom is pretty good too; good space, and good supplement equipment for classes and for individual use. I wish there were more mats though. As far as the basketball court or the Khaos zone, I have never even been in them, but I assume they are good since they have way more equipment and sometimes all the ab room equipment ends up in that room (resistant bands, kettle weights, mats, etc.). I have never taken the spin, so I couldn't say how good or bad. The classes are also okay. The Les Mills videos are probably better than most of the instructors (I've taken 3 instructor-led classe). The trainers are also very knowledgeable, so if you're on the fence about getting some training sessions, I would recommend. Bathroom and sauna are always clean. Sauna could be bigger for the size of the gym, but that's minor. The main gripe is the number of people that don’t know gym etiquette. Gym culture, along with gym influencers have gone up in recent years and that's great. The only main issue is that not many are unaware of gym etiquette. Obviously, there aren't rules set in stone for the following annoyances, but they seem like common sense. I know the no-bag policy has been implemented, but not really enforced. I'm not sure how they could enforce it, so I don't blame the staff for that. There is also the issue of people "saving" machines, which is starting to hinder gym goers. People will leave a water bottle and phone near a machine for almost over 10 mins and come back to it when they are ready. This is affecting both regular and new goers the same. Also, hogging up dumbbells or curl bars. I also have to include that this isn't happening during slow hours, this is happening at 5pm-7pm, which is peak gym time. At one point, I used a machine that was being "saved” (was unoccupied for 10 mins.) and had a bag next to it, and once I did a set, the person came back and said “I’m using that machine, did you not see my stuff?" I don't know how they could approach these situations, but it needs to be addressed.

STAY AWAY FROM BAILEY'S!!! They are liars and will cheat you out of your money. I clearly asked to sign up for a 6 month membership and paid for a 6 month membership, and 6 months later Bailey's drafted my credit card for a monthly fee. Mike is the guy that sold me the membership and stood in my face and totally lied. He states that he told me that Bailey's did not offer a 6 month membership, but why in the world would I pay for something you do not offer?!?!. The girl at corp. told me Mike was the manager and he could fix the issue if he really wanted too, but she was very rude, however once I return to speak with Mike he states he is not a manager. So, they lie, cheat and I do plan to take legal actions. I hate even going in to that gym! The equipment is very nasty and doesn't appears to have been wiped down in months. I would rate the gym and the staff a zero if I could. A total disgrace.

The amenities are decent, but their policies are terrible. I have been in contact with multiple representatives and they don't have an exception policy for financial duress or hardship. If you're like me, then you've been impacted by the economic downturn, and you may have to cut costs to feed your family/keep the AC on. Well, Bailey's Health and Fitness couldn't care less about your situation. The rep told me that I had signed a contract for two years and only can get out of it if I moved, was deployed on military leave, or if I had a valid doctor's note claiming that I couldn't use the gym. I understand a contract means following through, and I am happy to make any payments to cover waived registration fees, but at this point I have no options but to pay or move away. If you want a gym that values you and your welfare over their bottom line, then Bailey's Health & Fitness is NOT for you.

I signed up for a membership almost a year ago when I lived in the area. About 2 months later I moved back to my home state. I got a new number and barely got on my email since I started using a new one. One day I log in and see they are sending me to collections for unpaid gym balance when I haven’t gone to the gym since I got the memebership. I emailed them proof with dates I moved and everything but since I didn’t do it sooner. (Even with dates of my move, my new lease, my license, my car insurance) . They are charging me saying it’s too late and I have to pay over $500. This is ridiculous & even with my proof still want to charge me when I don’t even live in Jacksonville anymore. I don’t recommend going to this money hungry establishment, never stepping foot into a Bailey’s again. Especially if your just trying it out, they will hold you to that contract even with proof of relocation

I only went to check it out as my wife was looking to join a gym. Neither of us ever had membership anywhere. So we are new to this. Gym looks like it has a lot to offer other than the normal cardio and free weights. They have different areas for cycling classes, a large room for yoga or jazercise (or something like that) a basketball court. Yes a full bbal court indoors. They even had a message seat area a kids playroom, among other things. It seemed pretty clean, and they also had changing rooms. I'm not sure about showers and stuff. There was also an area where you can do tire lift, rope weights and other forms of getting your workout in. It was not very busy when we went on a Sunday late afternoon. The employee was helpful showing us around and explaining the process. If I had to join a gym, I would probably choose this place. Just a little pricy for me.

Been w this gym since 2019. Currently trying to reach major fitness goals so everyday is crucial to me getting a work out in. I come in with my child to work out & they say my membership no longer comes with childcare. I asked them when did they plan on telling me this. The manager here said when my membership canceled and i signed back up for the same exact membership, that i should’ve told them i needed childcare. Even though i purchased the same plan & they were the only ones with knowledge of the membership changes. I ended up paying $5 just to workout & on top of that, didn’t get to finish since they were holding a class in the fitness room on top of the gym being a crowded mess. Purchase a membership elsewhere as you won’t be able to get a good workout here without everyone in your way. This gym has gotten too packed & is SO overrated.

From the corp office down to the management staff, will try and rip you off every chance they get. Beware they will sign you up on their contracts when you are told you are signing for something else. I spoke to Sean the GM, Mike the asst mgr and a lady at corporate and all three had different stories. They fumbled my billing and when I went in on their mishap told me to sign for authorization on the new card but they were getting me to sign another yearly contrac. I only found out because I am having to have surgery here shortly and needed to put membership on hold but they told me I couldn’t because I wasn’t on month to month because they secretly signed me up on another contract. How shady do you have to be just to hit your quota

I would have believed because of the location, this manager would consistently ensure the facility is clean. Not so. It seems they don't remember covid or that it is still present. The mens locker room, restrooms and sauna are normally filthy during specific hours. Down right nasty! Sickening to he exact. The basketball court is not cleaned at the end of the day after they run people out. Trash, dirt, hair, dried fluids on the balls. Much fuss is made about gym bags and tripods, but maintaining a clean facility to minimize sickness, is far from urgent! I see staff walk by garbage, broken machines as if it's not there. The quality of theb pi overall product is poor!

Any location is better than this one. I tried to cancel and I'm under a contract that I was never told about, never got a contract emailed to me or anything. Overly crowded, have to finish majority of my workouts in the athletic training room because all the benches are always taken, there are three ropes that are always taken. Going to cancel as soon as my termination fee is a little less because I don't get my moneys worth. The only day good is Sundays which used to be my rest day and now I'm forced to go on Sundays so I'm not fighting people over which machine to use next. Never had any problems with any baileys until this one opened. The workers are nice though

Staff is always friendly, helpful and responsive. The whole gym is always super clean, I have never not seen people not wiping the equipment and janitorial staff are always there cleaning. Great diversity in equipment and weights. Always comfortable here. The only thing I didn’t like was when I sighed up it came with a person trainer evaluation and I waited an hour and a half after my appointment (that was confirmed the day prior) and was never told he was running late or couldn’t make it to my scheduled appointment so I felt my time was invaluable compared to the trainers which left a bad taste in my mouth.

Staff is fantastic, facility is clean, and they have a great selection of equipment and a great athletic training area. But only join if you enjoy working out around dozens of teens and college aged broccoli tops with bad gym etiquette. Nobody re-racks their weights or returns their equipment where they found it, half don’t wipe down equipment. In over 10 years of lifting, this location has the absolute worst and inconsiderate members I’ve ever had to share a gym with. It’s really just a place for Oakleaf kids to socialize more than a place for people to workout.

I prefer the sunbeam one. Just because it's more spread out and i m use to it. Both are great. Referring to people saying they take your money.. read the contract. You can't move and expect them to stop charging you if you dont let them know. You can pay for a 6 month or whatever but after the 6 months they will continue charging you if you don't tell themto stop. They have entirely too many members to notice if one person hasnt been in awhile. However I did have the problem. At golds gym years ago and I simply called my bank and got a new debit card

Been a member with baileys for over two years now , never have had an issue with them until recently 1. trying to get a hold of the billing department is ridiculous, they are so rude and not helpful what so ever .. 2. the gym is always dirty and machines are always out of service ..3. paper towels ran out once and asked front if they can refill them , was told “ that’s the cleaners job “ so you are telling me all the machines will not be wipe down for the next 24 hours ? … the same toe nail is still under the leg press that I seen last month

I got my membership about a week ago but due to work I was unable to get by there till this morning. The staff was extremely friendly and helpful to me. The place is very well kept. It really seems like a brand new place. I worked out by myself and I am not experienced with equipment but everything is labeled and really makes it a little easier for someone like me. The place was well ventilated and had good air flow. So far I'm extremely happy with my membership and can't wait to start seeing results.

For me it seemed like a cash grab to charge an annual fee because "all the other gyms do it". Not ALL the other gyms do it. When I did the free trial, all the unassisted free weight squat racks were taken, including the ones you pay extra for (in the HIIT room). I'm not paying a sign up fee, annual fee, and monthly fee to go to a gym where I'm charged extra (there is a second tier of pricing to use HIIT equipment) to wait in line for equipment.

Nice gym in Oakleaf! I especially like the different courses (National Parks, Germany, New Zealand, etc...) that are programmed on some of the treadmills and ellipticals. 24 hour access is a big advantage. I also like that I can pre-pay up front without keeping a credit card or checking account on file so there are no additional service fees. The only reason this gym is not getting 5 stars is price as it is more than Planet Fitness and Crunch.

We moved out of state, we paid the remaining balance in our account to close it because there are no gyms where we moved too. Two months later we are getting billed for service that we canceled. The staff is telling us they won’t refund because we signed a contract, even though we paid our contract off to close the account. When we asked to speak to the corporate manager and they said no…. Customer service…. Zero….. find a better gym!!

Amazing gym, really clean and a lot of good equipment honestly would give it 5 stars but I go at like 2 am and when I get in there its freezing feels like 40degress in there its hard to work out when your throat is on fire cuz of the cold just turn off the gigantic fans off man. Plus I wanna work out and get my sweat on I feel a little sweat and it freezes right off.

Cleanest health Club in Jacksonville! Equipment always working and clean. Employees go out of their way to accommodate requests of Members & Guests. Also available in house is PT- Sweat: A personal training company. I have Vlad as my personal trainer for the last three months and can only rate him: 5 stars!! Gregory Schriver

Great location. Always clean & everyone's always respectful with equipment, i always see ppl wiping machines down after using them. Bathrooms always clean. No one bothers you, great music & really nice private room with massage chairs with a huge tv screen, set up like a mini movie theater. Highly recommend!!!

Don’t waste your time here when there are plenty of other gyms without the expensive contract. After my one year contract I tried to cancel it, but have been getting a bill every month and finally ended up having to pay it. They closed the gym by my house as well. Very unhappy with Baileys.

Хороший,просторный зал. В нем есть все необходимые зоны (кардио,кроссфит,стретчинг и др.) В журнале нашли предложение "неделя бесплатно". Пришёл оформился и действительно мне с женой дали по бесплатной неделе безлимитного посещения. Самое главное,что зал работает 24/7,очень круто!

Best baileys I’ve been to by far. They staff are super friendly and helpful. I’ve never been let down going here. I will continue to go here for a long time and for good reasons. And the people that go here to work out are super helpful as well. Definitely recommend this place!

Lots of equipment. Being open 24 hours is great. I have noticed when things need repairs sometimes it takes a little longer than normal. I also didn’t know I wouldn’t be able to use the hydro massage beds when I work out in the early morning but have seen others using them.

My new spot. The staff are very generous and there are many machines to use along with multiple available rooms nearly private to workout if you don't want to be out in the open space. Massage chairs and so much more. Just a beautiful place to not feel judged. …

This is probably the worst Baileys that I have been to in Jacksonville. There is zero gym etiquette. People use 2-3 machines at a time, along with dumbells in between sets and expect you to understand. Compete clown show. Have fun, I'll be over in Mandarin.

Female staff will enter male locker room freely and stay in there for hours at a time "cleaning." No sign, no clearing it out first , nothing . If the genders were reversed I guaranteed they would have been fired sued or both long time ago .

Came here since I’m looking for a new gym. I was greeted by very nice staff. They have a nice selection of prework out and drinks in their shop. The locker rooms were clean and spacious. They also have a sauna in the locker rooms which I

Your typical big gym, strictly business. It'd be nice if they'd turn the music down a few decibels. It's so loud it bleeds through your earbuds. I asked management several times to lower it and every single time they declined...

Love this location but PLEASE for the love of god turn down the heat in the sauna. Its way too hot, not even enjoyable. Compared to other locations you can't even sit for longer than 1 minute until you're uncomfortably burning.

Eh, this gym could be better especially with it being new. The mirrors are dirty, the bathrooms are nasty, and the floors are gross. At night a bunch of teenagers are playing around and not taking the gym equipment seriously.

Awesome staff but even better kid care workers. I have a 6 year old with autism and they have never treated her any different and everytime I take her and my son they are upset leaving meaning they LOVE it! Great gym!

If you want to lift, go elsewhere. This place is a meet market of a hundred pretty boys and girls barely breaking a sweat. Get in line to use anything. Better yet, take a number and go back and wait in your car

Staff is friendly and always willing and able to answer questions. The gym and equipment are very clean and well maintained. Locker rooms are also clean, and lockers are large enough to fit everything.

The gym’s aight. Has all the equipment you need for a good workout it’s just always so crowded so I’m forced to go in after 9PM so I can actually get my workout done without waiting in a line awkwardly

Ok, the an room stinks like weed all the time and the functional fitness room seems to always have classes during peak hours with really rude instructors randomly. Not worth the money.

horrible customer service. As a company they lack empathy. Had to make multiple phone calls and emails to both Argyle location & corporate to get the help needed. Still not satisfied

The staff members are some of the best people you can ever meet.The front desk is super friendly and the custodians keep the gym clean. For sure the best gym I have been a part of.

Do not join this gym!!! They will have you sign a one year contract and continue to charge your card after the year and after you try to cancel multiple times. Do not join!

Staff at the front desk is very helpful and friendly. Large space with nice, well kept equipment. A few deadlift platforms and some specialty bars. I enjoy training here.

I really love this gym, so many different rooms to work out certain areas of your body! Very spacious, so many machines to choose from and very helpful staff! I love it!

Always clean, plenty of space, and the staff are friendly, helpful, and professional. After-hours security is visible for great peace of mind. I LOVE coming here!

Great gym. The have a hydro bed, sauna, tanning room. They also have a daycare and basketball court. Employees are amazing! Love it, I wouldn't go anywhere else.

Good workout atmosphere with a friendly staff. Workout area and locker rooms are typically clean. Plenty of free weights and machines to get a good workout.

I am loving it that we finally have Bailey's in our area. It is well organized and clean. Bottom line is that I am just happy that it is close to home.

Finally a good size gym will all the amenities I was looking for. Update.... dropped one star because the night classes aren't given in the morning.

This is a modern, clean, and friendly environment. Plenty of equipment and too many conveniences to name without missing some. I'm glad I joined.

Nice, great variety, cool people, and a great location. The private athletic room is just amazing! The gritty and boxing area is great.

Very convenient and the in person fitness class schedules are nice. Clean and spacious. Glad to have a gym in this side of town.

It's a very large, clean facility that offers something for everyone. The staff consists of very friendly and helpful people!

Lady in the front desk had an attitude for no reason soon as me, my dad, and my friend walked in, I didn’t like that at all

Great and friendly staff, and really nice facilities. Everything is clean and updated, would definitely recommend to visit!

Always very clean and the staff at the front are always welcoming when you walk in. The gym has a nice presentation to it.

Love this gym and every about it. I couldn’t wait for it to open. Clean and a great variety of machines and supplements.

Very nice gym it's got everything under One roof the only thing missing is a matrix perfect squat machine plate loaded

Basically the official gym of Oakleaf High School. Don't go during school hours. Planet fitness is much cleaner.

Nice gym, if you plan on coming after work on weekdays tho forget it because the entire gym will be full.

Don't do it, poor customer service. Fees, fees, fees, they only want your money and don't care about you

Has every piece of equipment you could think of! Nice and spacious with a million flat screen TVs …

Very clean and spacious facility. Even with a full house it doesn't feel crowded or intimidating.

don’t read the contracts like there’s supposed to leave out key information and all about money.

So glad they've FINALLY moved to the oakleaf area. Excellent equipment, staff, and atmosphere.

Love the gym, I brought my favorite water bottle. Dr Alkaline Naturally Alkaline Water Brand

Not enough workout benches by the dumbbells and some machines are still out of order.

A little pricey compared to some other gyms but what they provide is well worth it.

Always very clean. A bit crowded at times, so plan accordingly. Very helpful staff

Great staff. Brand new facility with everything you need to get your gym time on.

Good gym, clean environment, good amenities (juice bar and supplements available)

This is one of the best baileys I’ve been to. Great staff and always clean.

Great facility, staff and environment for all to meet their fitness goals.

I love ❤️ it here, plenty of space and the relaxation chairs top it off.

Just started today....seems good so far....people there are very nice.

Always packed .Literally hovering over machines . It’s disgusting.

Tye was amazing! Thank you for your outstanding customer service.

I love this place!!! Great place to work out with a great sauna.

Best gym I’ve been to in awhile. Everything about it is awesome.

Very clean facility. The staff is very helpful and approachable.

Too many people. Can’t even get a good work out when i come here

Best gym ever. We miss our OP Baileys, but we love this one.

Very nice gym lots of equipment witha basketball court

Super nice gym, has everything I could need and more!

Super nice people! The gym is so clean I love it!

cool employees and by far best gym in oakleaf

The staff there rocks and it's kept clean!

First day signing up. Ready to get fit

Very clean, comfortable great music.

Best Gym in Jacksonville ‼️‼️‼️✈️‼️

Nice gym, needs more stairmasters.

Great gym. Sauna is awesome!!!

Beautiful place to workout

Best gym I ever been to

Love love this gym

Great place

Nice Clean