Dentistry At Kingston

484 reviews

529 Palace Rd, Kingston, ON K7L 4T6, Canada

+16139005737

About

Dentistry At Kingston is a Dentist located at 529 Palace Rd, Kingston, ON K7L 4T6, Canada. It has received 484 reviews with an average rating of 4.9 stars.

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Hours

Monday9AM-3PM
TuesdayClosed
WednesdayClosed
Thursday8AM-6PM
Friday8AM-4:30PM
Saturday8AM-4:30PM
Sunday8AM-4:30PM

F.A.Q

Frequently Asked Questions

  • The address of Dentistry At Kingston: 529 Palace Rd, Kingston, ON K7L 4T6, Canada

  • Dentistry At Kingston has 4.9 stars from 484 reviews

  • Dentist

  • "Exceptional Dental Care at Palace Road Dentistry Recently I had the pleasure of visiting Palace Road Dentistry, and I must say that my experience exceeded all expectations"

    "I choose Dentustry@Kingston over another dentist provider for several reasons"

    "This was my first visit to Dentistry Kingston and I went with my daughter as I made appointments for the two of us! It was recommend to me by a friend who’s been going there for years and has told me nothing but good about them, so I decided to try it"

    "Very impersonal experience with the dentist"

    "I have been going here since I was a child (back when Dr"

Reviews

  • L Pi

Exceptional Dental Care at Palace Road Dentistry Recently I had the pleasure of visiting Palace Road Dentistry, and I must say that my experience exceeded all expectations. Dr. Gagandeep Bains and her team provide top-notch dental care with a personal touch. From the moment I walked through the door, I was greeted by a warm and friendly staff who made me feel comfortable and at ease. The clinic itself is clean, modern, and equipped with the latest technology, creating a welcoming atmosphere. The service and care from Sarah, Haley, Aga are true professionals who demonstrates a deep knowledge and expertise in dentistry. They took the time to thoroughly explain each step of the procedure and answered all my questions with patience and clarity. I felt well-informed and confident in their hands. The level of care I received at Palace Road Dentistry was exceptional. The staff was attentive, ensuring my comfort throughout the entire visit. The dental hygienist was gentle and thorough, leaving my teeth feeling incredibly clean. Moreover, I was impressed by the emphasis placed on patient education. Sarah and Dr. Gagandeep Bains provided valuable tips and recommendations for maintaining good oral health, which I found incredibly helpful. I highly recommend Palace Road Dentistry to anyone in need of dental care. Their commitment to excellence, friendly staff, and state-of-the-art facilities make them stand out. Whether it's a routine cleaning or a more complex procedure, you can trust that you're in good hands with this team. Thank you, Palace Road Dentistry, for providing an outstanding dental experience. I look forward to my next visit!

  • John Smith

I choose Dentustry@Kingston over another dentist provider for several reasons. Without being too specific, the other dentist office was a very professional office environment but very unfriendly. My initial meeting was met with ”how are you going to pay ” before any hello how are you formalities. I was not happy with the impression I had and choose to seek another provider. I received a flyer in the mail and decided I would go for the free consultation. What a difference!!! Friendly office staff to greet you and a care specialist who was genuinely interested in my care. What a breath if fresh air. Dentistry@Kingston with the initial consult gave me options for payment with 10% deduction for prepayment plan. I also received a $300 x-ray for free which was included in my free consultation. Not so from previous office. Dr Bain is a very competent and personable professional who truly cares for his patients as was evident by a personal phone call after my procedure to see how I was doing. I can not say enough of the staff and a special thank you to Hallie for making this dental experience a pleasure!! Thank you Dentistry@Kingston!!!

  • Amy Asselstine

This was my first visit to Dentistry Kingston and I went with my daughter as I made appointments for the two of us! It was recommend to me by a friend who’s been going there for years and has told me nothing but good about them, so I decided to try it. I am in my 50’s and never had a cavity and take the best care of my teeth that I possibly can. Through covid and not being able to see a dentist for over a year, my teeth were good but my gums were not! The staff here were amazing!! I have no words except that they care about their clients and are open to questions and give professional answers and advice! I’ve been to some places where it is all about money and how much they can get out of you. I didn’t feel that at all at this place. As a single parent, my dollar has to stretch and I appreciated the honesty and professionalism of the staff and dentists. We had X-rays and will be going for our cleanings soon! I will give another review after that experience is over with! In closing, so far I am pleased and feeling less anxiety about choosing this dental practice as my new dental location! Thank you!

  • Spencer Lanthier

Very impersonal experience with the dentist. Came in as a new customer and briefly "met" the dentist for 15 seconds for him to tell me I needed 6 fillings, and promptly billed me 1,400$ for the fillings that I would require (I am only covered for 500$). The dentist who checked up on me was not the same one who I would be receiving the surgery from, as he was only in the office once a week (He spends most of his time at a different office the other days). I felt that I was just a number to them, there was no continuity between my new "dentist" and myself. There was no attempt at giving me information to help me understand my situation. When I am paying out of pocket for surgery, I like to know what I am spending my money on and why. I changed dentists so I could get a second opinion. Turns out i only need 2 fillings, and the other 4 can be prevented if I improve my brushing and flossing habits over the next year. Leaving this dentist literally saved me 1,000$ and I was able to have a more personal experience with my new dentist. If you are a new customer, go somewhere else!

  • Briegh Foley

I have been going here since I was a child (back when Dr. Smithe was there) I feel since his retirement it's not as good as it used to be. Don't get me wrong it's a great place to go and most of the people are lovely. I do however have an issue with Dr. Bain (woman) as in the past she did break my front tooth after fixing the other one and tried to say it was already like that... In all honesty I have never forgiven her for it and am extremely uncomfortable when she walks into the room. I also have an issue with her current assistant using a baby voice almost while talking to me and it feels incredibly insulting. As for the other dentists I haven't had any problems and the staff are all so lovely. My favourite being Sharon who cleans my teeth and Judy the receptionist because she's been there since as long as I can remember. They're also very good with patients on disability and make you feel cared for. I do genuinely love this dentistry and would recommend it.

  • Jeff & Katie

I simply cannot say enough wonderful things about the entire team at Dentistry at Kingston! I have been going there for the last decade and feel like they have been very supportive of me through the highs and lows of life. The admin staff are all super friendly, easy to talk to and right on the ball. The dental hygienists are all dolls and so so nice! And doctor G is such a gifted dentist. He has such a kind relaxed and calm approach. He is very talented and can provide a huge range of procedures, in which he does himself. I think that anyone would be hard pressed to find a better dentist! I feel very fortunate and lucky to have such a warm, friendly and caring place to go to the dentist!! Especially being one of those fearful dental patients. They help relax and put my mind at ease. Super super people! Highly recommend!

  • Abigail Lucas

I am extremely appreciative of Dentistry at Kingston and their medical team! I had my first visit with them and I had a wonderful experience. I suffer from severe anxiety and a long history of traumatic dentist experiences. I cannot thank Sarah (the blonde one) enough! I would not have made it though the appointment without her gentle guidance, supportive language, judgement free attitude, and overall positivity. Sarah provided me with outstanding patience and understanding during my most anxious moments. She was also dedicated to helping me understand every procedure and result provided to me today. She is an asset for all anxious patients. I hope I get her for my follow up appointments! A big thanks to this dentist office for providing the environment we need to feel comfortable seeking dental care.

  • Lauren Kurtz

My family and I just moved to Kingston and came across Dentistry @ Kingston and decided to give them a try. We needed full check ups and the staff really was fantastic. The front desk was kind and patient with my 3year old and 18 months old. They gave my kids a toy and crayons to help pass the time in the waiting room. Sarah was our hygienist and was so fun and kind, while also being incredibly thorough explaining everything about the exams and X-rays. Chatting with her was so enjoyable she almost made me feel like I wasn’t at the dentist haha. Dr. Baines has an incredibly warm presence about her, she was patient with my 3 year old during his exam and helped put him at ease. I would highly recommend going here for all your dental needs.

  • Kate Poehlmann

Highly recommend this place, especially to anyone who is neurodivergent, anxious, or just doesn’t like going to the dentist. This office is trauma-informed and has great customer service. Dr. Gagandeep Bains is wonderful, I’ve never had a dentist who was so patient and friendly and took the time to explain everything so thoroughly without making me feel rushed. She also isn’t pushy or money hungry and won’t try to talk you into anything that isn’t strictly necessary. Sarah the hygienist is also fantastic. I have had some pretty traumatic experiences with other dental offices in the past, but my fear has become much more manageable thanks to all the awesome staff here. I’d definitely still be a patient here if I still lived in Kingston!

  • K. Peterson

I would highly recommend this practice to others in Kingston. Extremely friendly staff, knowledgeable practitioners, always on time for appointments (I think the longest I've ever had to wait is maybe 5 minutes?), able to fit you in for appointments without needing to wait for weeks, and go above and beyond to make sure that patients are comfortable. I was having several dental issues following an appointment, and they quickly fit me into their schedules multiple times (at no extra charge) until the problems were all resolved. Despite having the dental issue occur in the first place, I figure that could happen anywhere, with any dentist, but at least here the follow-up was professional, efficient, courteous, and consistent.

  • Emily Fuller

I called to book my first appointment, they gave me one the next day, next day an emergency came up and when I called ASAP to reschedule I was told I would no longer be accepted as a patient due to my cancellation. I am autistic and there are few other reputable sedation dentists that deal with phobias I know of in Kingston, so what am I supposed to do now ? I feel strongly that if this is a policy you have, you should let people know when they are booking, especially when you are booking them for less than 24hrs later, as life happens, during these times more than ever. Being met with empathy would have been refreshing.

  • Irina

I highly recommend their services. I was very satisfied with the service provided. The staff was very professional and nice. They quickly responded to my requested appointment. I came to this clinic for the second opinion with regards to the surgery that was recommended to me by another dentist from different clinic. As it was proved after a few years that the surgery was not required at all and Dr. Sandhu with his professional assessment and advice saved me from unnecessary expenses and surgical intervention. In general, the staff is very knowledgeable and professional. I enjoy visiting this clinic.

  • sarah bent

I have been a patient here for a few years now. I find them very professional, and thorough with whatever work that needs to be done. They make you feel comfortable and at ease. They explain everything in detail and show you exactly what needs to be done and why. They always answer any questions you have and I never leave feeling as though I still have questions that need answering. They are on time with appointments and answer their phones quickly without putting you on hold. If you are on hold, it is never for a long time. They respect your busy schedule. I definitely recommend them.

  • Vanessa Wilkening

My entire family has been at this dental clinic for years with all our dental needs. I appreciate the friendly service and professional dental care. They always offer options and never push you to take unnecessary treatments that you don't want. The procedures are generally well explained. The hygienists, particularly Sarah, are great with adults and children. The clinic offers reminder calls and directly submits your insurance claim(s). During the pandemic, additional hygiene precautions and protocols are in place - to a reasonable extent. I definitely recommend this clinic.

  • Roy Campsall

All the staff are fantastic. I went in for a cleaning after a year away for medical reasons and got some news I wasn't expecting but Diane and Dr. Bain explained my options and are sending me all the information. Between the two of them they made me comfortable with the information but in the end the decision of what to do is mine. They were very supportive and understanding and offered a consult with whoever I choose. Since taking over from Dr. Smith this office has done a fantastic job with my dental hygiene and health. Thank you for everything.

  • Ali Newton

Dianne Carroll has been my hygienist for nearly 30 years, she is the best. Dianne is professional, gentle, efficient and caring. She always does a thorough job cleaning my teeth and is always making sure any issues are dealt with. Dianne goes above and beyond to make my dental visits as pain free and as comfortable as she can. Thanks Dianne. There have been a number of dentists over the years, but Dr. Bains and her team have done a great job during this pandemic keeping all of us safe. Thank you Dentistry at Kingston.

  • Amal

I had a wisdom tooth extraction with Dr. Gagandeep Bains. As someone who is more than just nervous about going to the dentists she made me feel at ease from start. She talked to me through the procedure and helped me feel at ease, checking in on me to make sure I was feeling alright. The procedure itself went extremely well and I felt no pain or unease. This was easily the best dental experience I have ever had and will definitely be choosing Dentistry at Kingston for all future dental needs.

  • Bill Beck

I have returned to the dentist since Covid put the damper on regular care. I had been a patient for many years when Dr Smith was the owner. The folks who have taken over have lived up to the high standard set by Dr Smith. I have had some work done recently and today a dental maintenance cleaning and hygeine by a new (to me) hygenist named Sarah, whom I would recommend highly, along with the rest of the staff whom I have met both in the old practice and some of the ones who have since joined.

  • Nancy Cosgrove

What a wonderful group of professionals. Sarah, the hygienist is so bright, knowledgeable and super compassionate. Dr. Bains is a joy and delivers caring, gentle dental care. The bonus is you can have sedation for more complicated procedures. I had 5 crown preps under sedation and don't remember a thing. This is a real bonus for me as I have a very short gag reflex so anything longer than an hour is pretty brutal usually. I love this dental team. !

  • Miranda Raposo

Been going to this dentist for years used to be owned by Dr Smith then he retired 5 years ago or more. The Sandhu brothers and Mr and Mrs Bains are wonderful dentists that took over the practice in recent years. My favourite dental hygienist is Dianne we’ve had a wonderful relationship over the years and she keeps me on track and has my best interests for my oral hygiene. I always leave having sparkling clean teeth. Keep up the good work team!

  • Rhaine Campbell-Heaton

The Dentistry At Kingston staff are some of the kindest people I have ever met. I have high anxiety (especially when it comes to my health), and they were SO patient with me, even when I had a mini breakdown over financial stress. I highly recommend this practice. Immaculate customer service (I believe I spoke with Jessica initially on the phone) and patient care. If you are looking for a new dentist, or are new to Kingston, please go here.

  • Michelle Stratuik

I have a generalized anxiety disorder. It’s very difficult for me to go to the dentist and has been since I can remember. I can never calm down and relax, however Dentistry at Kingston is different. Everyone is SO friendly and understanding and I find it so easy to relax there. They talk you through the process and assure you everything is going fine. Super clean, especially right now during COVID. I would HIGHLY recommend!!!

  • Meryl Smith

Great dental care for dental care at this clinic. - assessments, diagnosis and treatments. immediate scheduling. . No hassle insurance claim submissions from their office. Open communication between dental hygienist ,dentist and patient, and helpful when needed. Questions heard and answered. Great staff . Good location access and parking. Top notch equipment, a hygienic snd pleasant environment. A Happy camper!! Meryl. Smith

  • Bailee Wilkinson

Receptionist isn’t very friendly or inviting but she wasn’t overly rude just a tad . The other staff are absolutely wonderful. I have a fear of going to the dentist and the assistant as well as the the Dr. were so great explained everything and were willing to do whatever needed to make me comfortable. I’m not looking forward to going back to the office but I am looking forward to having the work done by the employees there.

  • Zang Nguyen

I have been getting my teeth cleaned here for the longest time. My teeth look great!! My wife and 4yr old son goes here as well. I have nothing but good things to say about them. If you have benefits, they take of all that. They accommodate my schedule and they have a day before reminders, so you never forget. I would recommend this place to anyone. Oh ya free tooth brushes, floss and tooth paste. Thank you

  • MAM BT

The entire staff is very friendly and pleasant to deal with. Professionalism is very apparent in the staff. Malana and Jackie have always gone above and beyond to accommodate appointments for me as I live an hour away. Dr Bains has been very good with allowing me to work out a payment plan. Having two bridges done within a few months of each other would not have happened if I had to pay it all at one time

  • Shelly Cox

I have been going to this location on Palace Rd since I was 20 so along time. People have come and gone but I am treated special by everyone. Diane is my hygienist and has been doing my teeth for many years. She knows I have sensitivity and puts on a local anesthetic so I get through the cleaning without pain. Much appreciated . Dread the day she tells me she is retiring like all the others before her.

  • Penny de Haan

Another great experience at Dentistry @ Kingston today. I never used to like going to the dentist, but now I quite enjoy it. My hygienist Sharon is great! I always feel comfortable and well taken care of when I'm there and today was no different. Even going there during a Pandemic I felt safe with all the added precautions they have in place. Thank you Dentistry @ Kingston, you ARE the best!

  • Brett Emburgh

I was looking for a new dentist for myself and my brother and was so happy to have come here. All the staff here are great, they are so friendly and made us feel so welcomed. They are dedicated to ensuring the longevity of my teeth for my future. They were also so accommodating for my brother who is special needs, making sure he was comfortable at all times. 10/10 experience!

  • Jared Sian

A warm friendly dentist clinic that puts you at ease as soon as you talk to the hard working ladies out front. Sarah the hygienist is the smoothest, most professional and nicest one I have come across. Dr. Gagandeep is an amazing lady who put me at ease and made my procedure as anxiety free as possible. If you are in need of a clinic that cares about clients, this is it :)

  • Neli Martinez

I am very happy with my Dentist Clinic. Sharon the hygienist is excellent and so are the dentists who come to check my teeth. I enjoy the environment, everyone are helpful, caring and nice. I have nothing negative to say about this Dentistry @ Palace Road. They are very professional and excellent in what they do. I recommend to anybody who is looking for a Dentist clinic.

  • Laura Austin

Called for an emergency appointment due to significant tooth pain. I was told to come right away and they would see me. I was looked after with respect and efficiency. When you’re in a lot of pain you appreciate even more than under routine treatments receiving kind, informative and supportive services. Thanks to all the staff that interacted, your care was amazing.

  • Anju Benny

Had a great experience with the clinic. Dr Bains and Dental Hygenist Dianne made sure that i understood exactly what's going on during each step of the procedure which makes me very comfortable. My Hygenist Dianne was very professional informative and delivered absolutely painless procedure.Great ladies at reception too. Thanks for the pleasant experience.

  • Nathan Juby

I can be indecisive to say the least, and going to the dentist has never been my favourite thing, but Lana, the staff, and the dentist have been very patient with me, and helped me understand the procedure and expected result and I feel like I am really in great hands when I am there. By far the best in my experience. Thanks for your help!!

  • Melissa York

Dr. Bain is a great dentist but boy oh boy the hygenists are the people who get to know your family and what their needs are. My son struggles alot and his hygenist takes the best care of him! Shes so caring, compassionate and kind. As a mother with a special needs child, I would like to thank the wonderful team and his AMAZING hygenist.

  • Alan Jenkins

We are new patients and this was my daughter's first time going to this dentist. The staff made us feel welcome and comfortable. My daughter said she liked this dentist, I think the fact that they gave out fidget toys after the visit really helped. No problem getting our insurance to cover the visit. Would highly recommend this dentist.

  • Ross McCarney

I have been going here since I was a 6. That is almost 30 years. Although the Dentists have changed over the years they have all been great and extremely nice. All the staff are very welcoming and do a great job no matter if it’s a routine cleaning or more. Covid protocols are great and you feel very safe. Great dentist office!

  • Elizabeth Mooy

I've gone here for 16 years. And while they're usually pretty good, the last few years have not been as great. I don't know why it's almost always different dentists in. But it causes way more anxiety for me and makes me dread going in for any fillings, it would be nice to have the same dentist more than one appointment.

  • Suzanne Murchison

Great hygienist. Great dentist. Appointment on time. New fresh upgrade to the office. Love that they bill my dental insurance and I pay the difference at each appointment. New fresh upgrade to the office since I was there a little over 6 months ago. Looks fantastic. Really great dental office! Highly recommended …

  • Jean Hudacin

the entire experience was more than I anticipated, from my greeting from the "girls" at the front desk, to Sarah, my hygienist to Dr. Bains, everything was great. They explained every procedure, took time to make sure that I was comfortable in the chair and explained all findings. I would definitely recommend them !

  • Elliot Samuel Paul

My wife and I are very glad to have found this dental office for our family. All of the staff and dentists we’ve seen are terrifically knowledgeable, thorough, and professional, and they are taking every precaution to keep everyone safe amidst this pandemic. We’ll be taking our kids here too when they’re old enough.

  • emera last

Dentistry at Kingston models service excellence starting with the very friendly and accomodating staff at the front desk and continues with the care, skills and professionalism of my hygienist and Dentist. They manage to offer a very special 'small family' business' style of service in a very busy office.

  • Gena Mones

It was my first visit and I couldn’t be happier. I can already tell that this is a great place to go take care of your teeth. The team was very professional examining and providing with solutions by priority. All the people, especially Sarah, were very friendly. She explained very well what was going on.

  • Tina Paisley

The staff are very polite, friendly, and helpful. The dentists ensure your comfort during your procedure and keep you informed every step of the way. I would definitely recommend this dentistry to anyone, including friends and family and this is the reason why I gave it a 5-star rating and a big smile!

  • Catherine Ste-Marie

The staff at Dentistry is always welcoming. Diane especially is amazing at what she does. Always so friendly and kind. I love that she explains everything that she's doing to help understand. She is always making sure I am comfortable and doing okay during the visit. She is also great to chat with!!

  • Shelby Walker

The assistants there are very nice, gentle and calming. Dr. Sandhu was very comforting and made me feel calm when he was explaining the surgery for my wisdom teeth, he made sure I understood everything perfectly. The surgery went very well and I have fully recovered. Thank you Dentistry @ Kingston

  • Rosanna L

I hadn’t been to the dentist in a few years, but everyone here was so helpful! I really appreciated how well everything was explained to me. Everyone I interacted with was very friendly (thanks particularly to Sharon - wonderful hygienist!) I would highly recommend Dentistry @ Kingston to anyone.

  • Hilary Wollis

Have been seeing Dr Bains at this practice since 2016. They have provided excellent care the entire time. The staff are always friendly and the hygienist services have been top notch. They offer a wide range of dental services. Treatment staff wear full PPE and the office has good ventilation.

  • Jordan M

The staff here are absolutely wonderful! They are so welcoming and caring about their clients. The dentists are so kind and knowledgeable. I use to have a fear of dentists, but actually look forward to coming to appointments at this clinic. Nothing to fear here. Thanks guys! Jordan M.

  • Kelly Hansen (韓永芳)

they are always very nice to me and very accommodating of my needs. nice clean office as well. there is limited parking but I have always been able to find a spot, which leads me to believe that they're not overbooking which is great. never any wait time for your appointments either

  • Gillian McCarney

I had a dental cleaning this week with hygienist, Diane, and had a great experience, as usual. The COVID protocols were followed, with the hygienist areas well-partitioned and a good ventilation system working. The staff are friendly and efficient, making for a pleasant appointment.

  • David Bird

Awesome and professional service by Sarah! Made me think of my special connection with Canadian music. Thank you Sarah for your professional handling of my bathroom crisis'!!! I am getting older and my body is breaking down a little bit. You were very patient and kind. David Bird

  • Joe Ford

Had a root canal this week, I am a very nervous dental patient. I felt like the team at Dentistry at Kingston made the whole experience as quick and painless as possible! (Judy at reception was also an absolute pleasure to deal with) Would absolutely recommend this business!

  • V. Ophelia Rigault

My experience was exceptional. From the moment I walked through the door to sitting in their chair they answered all my questions with professionalism. I was especially impressed by all the steps they took to keep me safe during this pandemic. I will highly recommend them.

  • Victor Luna

Everyone in the clinic has been very willing to help. They also explain what's going on every step of the process. There's no much parking space but that's not a problem because you can park right across the street. I don't regret changing by dental service to this clinic.

  • Gladys Gulay

We had an amazing experience. My son’s first dental appointment was awesome and he never even freaked out as what I thought. kids friendly Dentistry/ Dental assistant…and the environment,Thank you for a great job. Looking forward for his next appointment in 9 months…

  • Sherrie Patterson

Diane is my dental hygenist and has been for years. She really knows her stuff and is a professional. I feel that she takes all measures to keep your mouth, teeth and gums as healthy as can be.. I would recommend Diane to anyone. Also, she is very friendly and kind.

  • Bill Pollock

Dr. Bain and the team kept me updated on the process throughout the implant procedure. No surprises, except when he said "its out" when the tooth was removed. I would neve have known unless he told me. I look forward to the next steps, and renewing my smile.

  • Lisa Gurran

First time needing to have a procedure that requires injection/freezing with Dentistry At Kingston. Considering my dislike of injections and other things dental-related, everything went well. I appreciated the frequent checks to make sure I was doing okay.

  • Pamela Cornell

I always look forward to seeing Diane. She's super efficient, personable, and smart. Reception-desk staff were congenial, even though I was grumpy, because I was in pain (sprained leg muscles) and couldn't find parking. They directed me to the church lot.

  • deb mckay

Every time I attend my appointment at Dentistry at Kingston, I’m always greeted by the friendly and knowledgeable staff. I have other family member who are also clients and we are happy to have the services and confidence in the dentists and staff there

  • Chris Switzer

In uncertain and uneasy time my visit was made comfortable with my first steps through the door. The receptionists were pleasant and professional. My hygienist was, as usual, very professional, friendly and always makes my visit a positive experience.

  • Diane Medeiros

I had such a wonderful first experience at dentistry at kingston. I’m usually very anxious and experience a lot of pain during my visits. From the first minute I had no anxiety and did not experience any pain. I highly recommend this dentist. 5 star.

  • Dwayne Colpetzer

Only had one visit and that was just an examination. Took me in as a patient with no hassles. Friendly staff and clean environment. Can’t give any feedback on gentleness or workmanship as I’ve not anything done yet. Will update as progress continues.

  • Lorne McLurg

Excellent experience as always. Everyone, without exception is professional, efficient, welcoming, friendly and tolerant (with respect to my goofy sense of humour). The dental results are flawless, and the Covid protocols are perfect. Kudos to all.

  • John Abbott

Dentistry at Kingston took over the practice of my former long time dentist Dr.John Smith. I find that my care has been seemless. The dentists and hygienists are very professional. The office staff are proficient and competent. Highly recommend

  • Pam Carr

Have been a patient of this practice for more than 30 years and highly recommend the dentists and staff. Diane is an awesome hygienist, professional, caring, gentle and very knowledgeable. Thank you all for providing excellent dental care.

  • Bob Jacob

In these troubling times they were super conscientious and made you feel totally safe. You knew the hygienists were quite uncomfortable with all their PPE on for most of the day but still maintained a very pleasant attitude. Bravo ladies!

  • Tony Romero

The most professional cleaning I have ever experienced. Techniques that are forward thinking in the industry. The hygienist is very well established and experienced. The dentist is very knowledgeable and detailed and your oral plan care.

  • Sammi Jane

My son (who has major dental office anxiety) had his first visit today at this office, and Sarah the hygienist was amazing! He will be returning for regular cleanings with her, as he said she was the best he has experienced :) thank you!

  • Jan Looman

I've been a client since before Sandhu and the Bains acquired the practice. I have always been satisfied with the treatment I've received and feel entirely comfortable going there. The staff are always pleasant, helpful and welcoming.

  • Lorri Mangialardo

Very professional & relaxed atmosphere always, as was recent implant procedure. Caring staff and all dentists very experienced. Excellent communication skills also, so ensure you know what is happening & what to expect - no assuming

  • Michelle Serson

I had a dental emergency and they were able to get me in that day and I was not even their patient. Two days later I was back in for a permanent fix. They were very welcoming and easy going. Definitely recommend this dental office!!

  • Diana Duncan-Fletcher

Always a pleasant place to go to. Sarah Bentley is a top notch member of your team. Mrs Dr. Bains is lovely, too. I wish that the parking was not such a present problem, but can’t complain as the updates already achieved are great.

  • Abigail Walsh

We absolutely love Dentistry at Kingston. We have been going for a couple of years now and they are always so friendly and professional. We get great dental are and they make dealing with insurance so easy. So glad we found them!

  • Colleen Cairns

Dianne (hygienist) is worth her weight in GOLD‼️ She is thorough, provides helpful instructions, and STILL reads the evidence-based literature. But that’s not all — Dianne is a really nice person whose fun to talk to. Colleen

  • Robin Emberley

Staff is always friendly. I had a different dental hygienist this time, and she was very polite and always told me what she was doing next and ensured that if I needed more numbing gel on my gums, to just let her know.

  • charles Ogbuagu

The experience was simply very okay. The expert started attending to me at the exact time of my appointment prompt. The interactions with the expert was humane and enriching. In all the experiences were fulfilling.

  • Susan Tindal

- Courteous service and efficient procedure to prepare for a crown. - No pain and dental assistant and dentist attentive to needs of patient's dental and overall health - Receptionists pleasant and accommodating

  • Kimberley Falk

Sarah is the best! She gave me tips, walked me through what she was doing, and was genuinely interested in my health and well-being. I look forward to becoming a regular patient of Dentistry of Kingston.

  • Crystal Hawley

Staff go above and beyond to ensure a calm and comfortable experience. I recommend Dentistry @ Kingston to anyone, especially those feeling overwhelmed or anxious by the thought of going to the dentist.

  • Mike Long

I have found Rideau Town Dentistry to be very professional, compassionate and friendly. Kristi has been the one constant face through a lot of change over the past few years. I highly recommend.

  • Ken & Elisha M

The Team here is fantastic, so well organized, cheery and you can feel the pride of service. Diane is a thorough and kind hygienist, one of the best!! It's too bad we cannot move you with us :)

  • Steve Haslam

Wonderful experience on our first visit. The friendly staff were very thorough and explained the procedures and results at every step. We felt we were in good hands for our future dental care.

  • Heather Sleap

Dr G Bains and the staff are amazing. It’s very relaxed, professional and exemplary service. I used to be terrified going to the dentist. Not anymore. I highly recommend Dentistry @ Kingston.

  • Penny Bennett

Great service atmosphere is cheerful and my confidence level is high for knowing that I can trust staff to be only providing what I need and not over-charging like more than necessary xrays.

  • Carol Anne Fazackerley

Had a consultation & was very pleased at how all my options were explained. There was no pressure for me to to decide on the spot. I came home to weigh the pros and cons & make my decision.

  • Joseph Backus

Always a friendly greeting when you arrive. Usually on time. Hygienist is very knowledgeable and suggests ways to improve your dental regime at home. Mr. Dr. Bains is a great dentist.

  • Penny Hogeboom

I never have a bad experience. I’ve gone to Diane for dental hygiene for as long as I can remember. She is amazing as well as Dr Bains and the rest of the staff. Highly recommend

  • Emily Hyland

I have had a wonderful experience! My hygienist Sarah has walked me through every step and made sure I was always comfortable. They have eased all my worries. I highly recommend!

  • Dennis Stover

Diane the hygienist is just wonderful, so gentle and thorough. The staff are very thoughtful and polite. If a dentist office can be a pleasant experience then here you have it.

  • Denise Brooks

Dentistry Kingston has an amazing staff ! My experience has been extremely positive on every visit . The staff are not only skilled and professional, but friendly and caring .

  • Barbara Sullivan

Diana is absolutely amazing best hygienist I have ever had in my 50 years, had a tooth polled there as well absolutely fantastic job highly recommend 10 out of 10

  • Ryan Daurie

Very thorough, safe, gentle, kind and professional. The experience was amazing and we are happy to be part of the Dentistry at Kingston family. Highly recommend!!

  • Ginette Blais

Been coming here regularly for years and love my dental hygienist. I've also been impressed with the professional and thoughtful care provided by Mrs Dr Bains.

  • Emily Hetherington

Dr Bains and her hygienists are all so welcoming and kind. My son has special needs and they all put him at ease. We travel well out of our way for this team!

  • Daniel Davis

Staff was awesome and very friendly. They took their time and paused to explain each step as they proceeded with my checkup. Would definitely recommend.

  • Annie Hollis

The staff are super friendly and they take cleanliness and safety seriously. The team uses the latest technology and are extremely efficient with time.

  • Judy Froud

I have been going to this practice for years. The staff is friendly and professional. I feel that my dental needs are well met at Dentistry Kingston..

  • Nancy Somers

Timely appointment reminders. Taken for appointment right on time. Staff friendly, helpful and efficient. Very happy with the service I received.

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