Originally wrote a good review but now have to change. Staff were nice and car was great. However, a month after the rental I get a email trying to charge me for not returning fuel FULL. The car was at less than 1/4 tank when picked up and I actually left it with more! I don't know why they try to cheat customers

Honestly one of the best experiences I’ve ever had with a rental company. Massive thanks to Sanj and Mary for the effort they put in to make sure I was more than happy with the service and more importantly they was there anytime I called and needed help. Thanks guys

Had a great experience with Drivalia. Sanj was extremely helpful. The booking and contactless collection was so easy to use and it’s also so much cheaper than any other Car hire I could find anywhere else. Would 100% recommend and use again!

First time making a contactless booking. So far a great experience. Mary was professional, supportive and helpful over the phone, making me feel at ease and ensuring everything was going to be ready once I get there. Great customer service!

I have been a regular customer of drivalia (previously Easirent) for a couple of years now and had had mostly very positive experiences. However, my last hire they have stolen £1500 of deposit from me. I have spent the last 4 weeks trying

I rent with Drivalia regularly and when I needed a rental urgently on a Friday evening, Mary was extremely helpful in getting my booking and online check in through in time. The perfect combination of professionalism and friendliness that

Awful pick up service. Having read the reviews , downloaded the app and I filled in the details but got stuck at other documents which suggest employment documents only to find out that it was the additional dvla screen done online- this

Terrible service! Online booking and no-staff remote key pickup made out to be easy but it was a nightmare. Website crashed repeatedly, had to re-enter data several times. Would not accept upload of PDF docs (did reservation from laptop,

DO NOT BOOK!!! If I could give 0 stars I would. We booked our car through Uber and never received any information from Drivalia. We had a terrible time finding the location to pick up the car. Once the location was found, we found we had

My experience was very poor, and I'm unlikely to use them again. I booked the car through a third-party website, and was not informed that the location was "contactless", and I thus had to register all of my documents at the site using a

I've rented a car once with Drivalia at Fulham Broadway and it was very easy and quick and I was thrilled with the experience! Am about to rent for a second time and so far it has been very smooth. James was helpful in the online chat

Exceptional service from Sanjeev! He walked us through check-in, suggested a more convenient pickup, and kindly upgraded us to an amazing car. His friendly and helpful demeanor made the entire experience 10x better. Highly recommend!

convenient locations, easy quick rentals, good cars & prices, excellent service, helpful & accommodating for return customers, in particular SANJ for always organising everything in best way. Highly recommend!

I was 2 hours infront of the box on the phone until i got the keys. (I ordered via a rent-a-car, and when was going to pick up the keys i had to

Amazing service. Great patience, outstanding customer support and impeccable integrity, recommend highly and will be using again.

Awful, avoid, worst car hire experience I've had. It took almost 5 hours to get a car. First we had to wait almost 2hrs for

Sanj is an amazing at costumer service. I love this company. Always patience and helpful. sanj is a star great and polite.

Sanj was absolutely lovely and made the process really easy and efficient! Thank you for excellent customer service

Check in is found to the left of the of the Sainsbury’s, down a corridor on the way to the carpark.

Absolutely avoid!!! I booked a rental car to be picked up at Fulham Broadway on a Saturday morning