Excellent staff and service. Very good range of vehicles at great price. First time using enterprise and it was a breath of fresh air compared to the ones i usually use (Hertz) . Very friendly and helpful staff and was given a lift to the station for work both times i returned the car on a Monday morning. Highly recommend

After researching options around New Malden I chose Enterprise based on price and their extensive range - and I'm glad I did. Professional friendly staff - both Atare and Amit quickly showed me around the van I'd hired and answered all my questions. Drop off with Tyrece was equally swift. Highly recommended.

A few weekends back we urgently needed to hire a car for the weekend. I can understand upping prices during high demand periods but I was charged over £200 for a weekend hire. Car was lovely and better than the tier I asked for, but very expensive for Friday morning 8am to return Monday 8am.

Made arrangements to take hire car back Thursday evening and exactly the same experience Atare Ebunor you are a credit to Enterprise and a real nice genuine and most approachable person I have met in a long time thank you for everything good about my visit there a pleasure to have met you.

Went to pick up a hire car through insurance and i have been warmly welcomed by the team and everyone was very helpful when picking the car up, as well as dropping off. The service provided was excellent and very quick, i cannot fault them. Will definitely recommend to friends and family.

Booking of my car was open ended through my employer, came to collect my car on Saturday morning before long weekend and took the car away. I am told by my fleet that they tried it on because of shortage of cars now I am without a car on long weekend when I was supposed to be away

Totally made up for our experience in the Epsom branch, we were very happy with the comfortable car and service on such short notice. Bringing the car back was also quick and easy, nice people and deposit should be back in 24h. Very pleased! Will be renting again in the future :)

Booking and collecting the car online was easy and straightforward. When I went to collect the car, all done with a friendly professional attitude. Always available on the phone to answer any queries. Thank you Jamie and Precious for your excellent service.

I rent a car two days ago,they didn’t have it but the new Malden manager Mr,Athre and his colleague Mr Patel fine me the car that I want and bring it out of there working time. Absolutely wonderful people and fantastic management. Thank you Mr Athre

I like this branch very much because they are very kind and explain about the car and price very well. Specially I would like to thanks two guys Atare Ebunor and Samuel Jackson. Also I strongly recommend new malden branch for rent a car any person

Terrible experience. I booked and paid for a Luton van online and received confirmation via email. Only to arrive at the Malden branch and find out that they didn't have it. They said that I should come into the branch in person to book and

Very disappointed with the service I received from the New Malden branch as I booked and upfront to rent a van on the 31/07/2023 and on the day when I was on my way to pick up the van I received a call from the branch telling there was not

What a helpful and friendly bunch! Mashood initially took my call and arranged the car hire. Sam assisted afterwards with the collection of the car and was very helpful! The stand out guy that I dealt with was Amit, what a guy. Went out of

Collected a van from there, was moving house and doing it all by myself whilst driving a van for the first time. The super friendly and professional service I got really helped to ease my nerves, just brilliant service. The chap who looked

I reserved and rent a Mercedes C class and charged £118 then when I went there hired they said I need a credit card which I dont use and I said I will pay with debit card managed grace has refused it and as they sense my emergency vehicle

Highly recommend Enterprise New Malden, amazing service especially from Amit he is a credit to the dealership he clearly has a great understanding and knowledge of all vehicles and was a pleasure to deal with, kept me informed all through

NEVER USE THIS COMPANY. I had a courtesy car with a damaged gear box which was virtually undriveable loaned to me. When I returned it they said there was a tiny bit of tyre damage. This was either there when I got it or happened while the

I booked an automatic car and planned and paid for a trip out with my family. The evening before the car was booked I got a missed call and voicemail from Enterprise. On the voicemail, they said that they did not have an automatic car for

They are generally ok but when it goes bad it goes really bad. But the root problem at s when you book a particular car and get it confirmed they are never actually book a specific car! So it's hit or miss if you actually get the car you

I made a reservation 3weeks ago for last week and it was a standard car I booked to begin with. Then I changed my mind so phoned the branch to go for an intermediate SUV car which I wanted slightly bigger car. Which was all agreed, I was

Very pleasant experience with the New Malden branch. Was given a 330e estate as a replacement vehicle while mine was in for insurance repair, no hassle at all and had no issues when collecting or dropping off the vehicle. Grace and Hugo

I've used Enterprise New Malden very regularly for a high number of months due to my work, I always recieved nice clean cars. All the times I was on the phone to the branch, I mostly spoke to Tyrece and I found him very friendly and was

We had an absolutely terrible experience at this Enterprise branch - do not touch them with a bargepole if you can help it. We had a van booked so we could move house but then having turned up at the centre we and two others that were

Booked our vehicle and was surprised by exceptional quality of care provided by the staff! This location is so convenient to the A road and then motorway which is so much easier to drive in for myself being a USA driver. The staff can

The guys at the branch were amazing. Tyrece helped me with the process of taking the Car out the country. Amit who showed me how to use the car was amazing. Sam and the manager Atare were also friendly and welcoming. 10/10 I recommend

The experience was very positive: booked online a medium-sized van, they gave me a large van for the same price. People were really friendly and efficient: in particular Joseph and the young girl (I don't know her name). Recommended!

Amazing customer service from Amit, we rent a car for one week and everything was perfect, he explained everything delivered the car on time and collected at the time we agreed. Thank you Amit, we will use your service again.

From the moment I got a call from the company they were so friendly ,when I arrived the service was exceptionally great ,warm welcome to people who love talking to their customers. I got a luxurious well maintained car which

I have had a fantastic experience with car hire from Enterprise in New malden. Grace was extremely helpful in resolving an issue we had with another Enterprise in Scotland. She worked hard to ensure we had our refund.

I regularly book cars with Enterprise New Malden for work purposes and the entire team have always been great. Everyone goes out of their way to provide great service especially Amit who always looks after me!

Excellent customer service from Mashood Ahmad! Booked a van ahead, arrived on site and was well looked after, he is welcoming and informative. Will be using Enterprise again in the future and recommend!

Brilliant service have used for personal and business occasions over the last 10 years. Staff are always friendly and polite. Service reliable and efficient. Would recommend the New Malden branch.

I had a very pleasant experience with Precious and Will at the New Malden branch. Both were extremely efficient and helpful. The whole process was seemless. Thank you for a great service. Julie

We are from Australia and rented a car from Enterprise New Malden branch. The service was the best I have ever had, very helpful and friendly, so much better than hiring a car at Heathrow.

Amazing service, the car was super clean when it arrived. Amit from the New Malden branch was extremely helpful, he dropped the car off in time. Great service provided by him! Many thanks

Very friendly staff, who gave me two curtesy calls prior to my car hire - one of which to tell me the car was to be a little late. But that was fine. Checkout was quick and hassle free.

We rented large van for like days and when we returned it, it was in the same condition that we initially took, they guy pointed at a tiny wear on the tyre that it was not our fault.

A very positive experience We rented from Enterprise New Malden because of the positive reviews and were not disappointed. Our car was clean and ready - we had asked for a Ford Focus

So I was involved in a collision and was collecting a courtesy car. I was served by Precious. She informed me that she had only just started working there, which really

Generally satisfied with our rental experience and the service we got. There were minor issues with the car, but nothing major and it was all clean.

Apart from the fuel tank not being full (7/8) and car not being there when I arrived (20 mins later), service was very good and thorough.

The service I received from the whole team (Jamie, Grace, Vipul, Hugo, Will & Precious) was outstanding! Mos UK 3D SIGNS LTD

All I can say is if you want to rent a car/van/whatever go here. Will save you hours, rest of them just aren't there

Received excellent service from all the staff at the New Malden branch. Really professional and friendly. Thank you

The price and range of vans looks to be better than other companies I've seen online, so that's a good start.

I have rented a car for 4 weeks. After processing the booking I went to collect the car at the agreed time.

We were provided a courtesy by the insurance company and Enterprise could not be anymore accomodating.

Great customer service! Made everything very easy, Hugo collected the car. Very quick and professional.

Worst service ever ...they scammed me out £200 I booked and paid car which was not available.

Took out rental Unfortunately it got damaged during the hire