Customer service was good . I was on the highway and a rock flew from a. Truck and hit the windshield and cracked it which is common nature I reported it they understood and followed protocol. But overall experience was good for the 30+ days I had the rental I will be renting from here again if need being good staff

I love these guys! They are always so nice to our customers and they always go above and beyond to make sure that everyone is treated with the best customer service. The team at this Enterprise is very hard-working. I use them personally for when I get a rental car. They're the only Enterprise I will ever deal with!

Rashad is great he and the staff really made sure my rental from an insurance claim on an accident went smoothly. When there was a problem that could have caused me charges he made sure it was resolved properly. Thank you guy's for making a bad situation a great experience thanks again for all your help . …

My third time renting with Enterprise and each time was a pleasant and quick experience. Everything went smoothly from requesting online to return. The staff is always comforting and helpful. Each vehicle I've rented has as performed as expected and beyond. Overall spectacular!!!! Thanks Enterprise!!!

Khadijah and Rashad were awesome. They were able to get me in a comparable vehicle without a hassle. The team at this location were patient & professional. Admittedly, my rental situation was due to an accident; however, I would voluntarily go back to this location for my personal needs.

Got a rental car while my car was in the shop. Progressive set everything up, Enterprise contacted me right away and got me in a great vehicle that was similar to my personal car. They were safe and followed C19 protocols while being efficient. Excellent service and communication.

I don’t usually write reviews, unless I have an exceptional experience and that is exactly what I had when I rented a car from this particular Enterprise. Emilio went above and beyond to make sure I was satisfied with the car I was renting.

Overall the experience wasn't terrible and I'd most likely rent again if I couldn't rent from the airport. I prefer renting from the airport because they have a larger selection, better prices and really good customer service (no matter the

I've rented from dozens of Enterprise locations over many years but have never had an experience as terrible as this. First they said that I can't use my corporate damage waiver towards a personal rental, which has never been the case with

Come here for terrible customer service and employees who don’t know what’s going on. I had a rental car issued through progressive insurance and went to pick it up from this location. When I get there the man tells me I have to pay a $300

In search of a last-minute rental and no luck thru Enterprise but was able to book thru 3rd party site. I was reluctant to drive from Villa Rica but this was the only location that showed availability. I arrive during peek hrs on a holiday

A super terrible experience. A collection of rude, condescending and unhelpful staff. From the moment I entered the door, the answers were no, even though I had a reservation for a specific class car for pick up at a specific time. When I

I’ve always rented from Budget, or Hertz and today I was reminded why. I’m king story short, I have a rental currently and the location I picked my vehicle up didn’t have the size that I need for my family size so I was told to check with

The rental staff were and efficient. However, the car I was given was dirty upon inspection. The sales person offered to let me wait while they cleaned. My schedule did not permit the luxury of waiting for the staff to do what should have

The team here is super friendly and easy to work with. Khadija was very nice and I was out with the car in about 10 minutes. I hope they continue to maintain the great work they do and the customer service that they provide is commendable.

This Enterprise location is TERRIBLE!!! The customer service is always horrible, timelines is not considered, and the cars are almost always unclean. I arrived on time to pick up my car to which I left almost an hour later with a car that

Very good customer service experience. I was very well treated by the employees; explaining all fees to me. I would have given five star if the car was cleaned before I arrived. However, explanation was understandable. Waited a little for

I had an appointment but, it still took forever to be waited on. I got there at 4:20 pm, and it was 4:50 pm when the guy asked what he could do for me. They had like 3 or 4 customers waiting inline so, it wasn't that big of a deal. When I

Great customer service! A few hours after obtaining my rental car, the tire pressure light came on and I ultimately found a screw in the tire. I called their 24/7 service line and was offered road side assistance for a reasonable fee but

The best part of the experience was picking up the car. This was only because I was in and out in about 30 minutes. I was the only person there on a Monday afternoon. They gave me an SUV with 3 rows (I have no kids), which made no sense,

My experience was a great one - from start to finish. The staff were friendly and professional. After leaving the facility with my first car, I noticed that the tire pressure light was on. Of course, this was a concern, so I returned the

I have rented from many different Enterprises, in the past so I had a level of expection in the form of service. I honestly don't have any regrets on using this location. I came early for my pick up, so the number of customers was light.

Rented the car from a different branch yet this branch went to pickup the car upon return. Before communicating with the other branch, FALSELY made an accusation of damages (even though the other branch has called/communicated to me that

The staff here work incredibly hard and try their best to accommodate you. Please be patient with them, and they will most certainly take care of you. I'm absolutely impressed with their quality of service regardless of the difficulties

My experience was great. The staff was AWSOME. Very friendly and kind. Travis F was so nice when I rented my car and just as nice when I returned my car the next day. My car was very clean and they were very prompt in getting me in and

I have found the staff at this location to be very friendly and courteous. They are knowledgeable of the process and work very hard to try to assist and accommodate the customer. I love their winning attitude. Very professional. This

Had a bad experience here last August. Went to pick up a minivan I rented for a road trip with wife and toddler. No one was at the desk when we arrived - waited around and someone came up to see what we needed.

Wouldn't honor my reservation when I arrived at the facility without a utility bill to prove my address? Wouldn't accept my credit card either. was very rude and unhelpful in trying to resolve the issue.

its called COMMUNICATION!! when renting under an insurance claim it's a $50 hold, being charged $167. and never being told why is theft!! so consumer beware of extra fees taken from your credit cards!!

This was my second time working with this location and I was extremely pleased. The team was so nice and helpful. They made everything very convenient and easy for me!